Common use of Priority 2 – High Clause in Contracts

Priority 2 – High. Issues included in this priority may affect the Target Date and require resolution prior to the completion of conversion services. • Priority 3 – Medium. Issues included in this priority are not required prior to completion of conversion services, but must be finished prior to the end of Implementation Services. *****Confidential portions of the material have been omitted and filed separately with the Securities and Exchange Commission. Hosted Services Agreement FINAL • Priority 4 – Low. These items are not critical to either the completion of conversion services or Implementation Services but require monitoring for subsequent follow up or entry into NAVITAIRE’s Internet based customer support tool. • Priority 5 – Excluded. These items are deemed excluded and are either unnecessary or may be addressed in a business process change or work-around.