Priority 1 Error Sample Clauses

A Priority 1 Error clause defines the most critical type of error or defect in a product or service, typically those that cause complete system failure or prevent essential operations. In practice, this clause specifies the criteria for classifying an issue as Priority 1, such as total loss of functionality or severe security breaches, and often outlines the required response times and remediation procedures. Its core function is to ensure that the most urgent problems are addressed immediately, minimizing disruption and protecting the interests of the affected parties.
Priority 1 Error. If a Priority 1 Error has not been corrected after twenty four (24) hours since the initial report of Issue, Consultant will involve its Director of Support in directing the resolution of the problem, which will include a determination, in his/her reasonable discretion following consultation with the Customer, whether it is necessary to locate a Support Representative onsite at the Customer’s location to correct the Error. Consultant will keep the Customer appraised of the status of its efforts to correct the Issue at no less than four (4) hour intervals during standard business hours.
View Source
Priority 1 Error. If a Priority 1 Error is not corrected within twelve (12) hours following the report of the Error, the Support Representative attempting to correct the Error shall notify the Support Supervisor or Group Lead who will immediately become personally involved in resolving the problem, which will include a determination, in his/her reasonable discretion following consultation with the Customer, whether it is necessary to locate a Support Representative onsite at the Customer’s location to correct the Error. Consultant will keep the Customer appraised of the status of its efforts to correct the Error at no less than four (4) hour intervals during standard business hours.
View Source

Related to Priority 1 Error

  • Priority Hiring If the Contract Amount is over $200,000 and this Agreement is for services (other than Consulting Services), this section is applicable. Contractor shall give priority consideration in filling vacancies in positions funded by this Agreement to qualified recipients of aid under Welfare and Institutions Code section 11200 in accordance with PCC 10353.

  • PRIORITY OF USE Any schedule or milestone in this Agreement is estimated based upon the Parties' current understanding of the projected availability of NASA goods, services, facilities, or equipment. In the event that NASA's projected availability changes, Partner shall be given reasonable notice of that change, so that the schedule and milestones may be adjusted accordingly. The Parties agree that NASA's use of the goods, services, facilities, or equipment shall have priority over the use planned in this Agreement. Should a conflict arise, NASA in its sole discretion shall determine whether to exercise that priority. Likewise, should a conflict arise as between two or more non-NASA Partners, NASA, in its sole discretion, shall determine the priority as between those Partners. This Agreement does not obligate NASA to seek alternative government property or services under the jurisdiction of NASA at other locations.

  • Seniority Verification Process i. The new school district shall provide the employee with the necessary verification form at the time the employee achieves continuing contract status. ii. The employee must initiate the seniority verification process and forward the necessary verification forms to the previous school district(s) within ninety (90) days of receiving a continuing appointment in the new school district. iii. The previous school district(s) shall make every reasonable effort to retrieve and verify the seniority credits which the employee seeks to port.

  • Priority If the Managing Underwriter or Underwriters of any proposed Underwritten Offering of Common Units included in an Underwritten Offering involving Included Registrable Securities advises the Partnership that the total amount of Common Units that the Selling Holders and any other Persons intend to include in such offering exceeds the number that can be sold in such offering without being likely to have an adverse effect on the price, timing or distribution of the Common Units offered or the market for the Common Units, then the Common Units to be included in such Underwritten Offering shall include the number of Registrable Securities that such Managing Underwriter or Underwriters advises the Partnership can be sold without having such adverse effect, with such number to be allocated (i) first, to the Partnership and (ii) second, pro rata among the Selling Holders who have requested participation in such Underwritten Offering and any other holder of securities of the Partnership having rights of registration that are neither expressly senior nor subordinated to the Registrable Securities (the “Parity Securities”). The pro rata allocations for each Selling Holder who has requested participation in such Underwritten Offering shall be the product of (a) the aggregate number of Registrable Securities proposed to be sold in such Underwritten Offering multiplied by (b) the fraction derived by dividing (x) the number of Registrable Securities owned on the Closing Date by such Selling Holder by (y) the aggregate number of Registrable Securities owned on the Closing Date by all Selling Holders plus the aggregate number of Parity Securities owned on the Closing Date by all holders of Parity Securities that are participating in the Underwritten Offering.

  • Seniority Accumulation (i) Part-time employees shall have their seniority expressed on the basis of number of hours worked in the bargaining unit. (The foregoing is for clarity only and therefore does not modify an employee’s level of seniority under this collective agreement or previous collective agreements.)