Premium Support Services. 4.1 Where agreed in the Order Form, or as agreed in writing at any point during the Term, and in consideration for the Fees paid by the Customer, siHealth shall provide the Premium Support Services and any agreed Deliverables with reasonable skill and care. 4.2 Unless otherwise agreed, Premium Support Services shall be provided from siHealth’s own premises in person and/or by e-mail and/or by telephone/telecon. Where provided at other locations, additional expenses may be incurred by prior agreement.
Appears in 6 contracts
Sources: Saas License Agreement, Saas License Agreement, Saas License Agreement