Premier Customer. Contractor will treat LAUSD as a premier customer. As a premier customer of Contractor, LAUSD shall be entitled to: (a) Disaster Recovery Priority In the event of a disaster at a Contractor facility used to provide the Services, with respect to resources engaged in recovery efforts stemming from such disaster that Contractor must allocate between or among Contractor’s customers, no other Contractor customer will receive higher priority than LAUSD with respect to those resources.
Appears in 11 contracts
Sources: Master Information Technology Services and Support Agreement, Master Information Technology Services and Support Agreement, Master Information Technology Services and Support Agreement