Common use of Pre-Migration Services Clause in Contracts

Pre-Migration Services. First Data shall: (i) Provide a list of all Equipment, Software and materials used to provide the Production Services and (if applicable) third party services used in providing the Terminated Services. (ii) Provide to RCSI copies of documentation and other information regarding the Production Services that are required to implement the transition plan, including the Procedures Manual. PSA 50 RCSI / First Data Confidential (iii) Provide an inventory of telephone numbers being used by First Data in conjunction with performing the Terminated Services. (iv) Provide assistance to RCSI in notifying third party vendors of the procedures to be followed during the turnover phase. (v) Assist RCSI in understanding naming conventions. (vi) Provide to RCSI access to First Data Personnel who were performing the Production Services in order that such personnel may answer the Successor’s questions. (vii) To the extent that First Data and RCSI have established protocols and procedures with respect to how First Data would assist RCSI in the event of an RCSI disaster, train and inform RCSI and Successor of such protocols and procedures related thereto. (viii) Update and provide documentation used by First Data to provide business continuity services. (ix) Cooperate with RCSI in the preparation for and conduct of migration testing to ensure the orderly transfer of the Terminated Services; and (x) Provide to RCSI current and pending project plans and status to enable RCSI to perform services with minimum disruption to RCSI’s operation.

Appears in 2 contracts

Sources: Production Services Agreement (Synchrony Financial), Production Services Agreement (Synchrony Financial)