Common use of Policy on Caregiver Background Checks Clause in Contracts

Policy on Caregiver Background Checks. 5.2 The agency must ensure that the direct service staff are qualified by having relevant education and/or experience in providing DLST to the target population. 5.3 Provider agency must orient and train their staff on the Family Care Program, Inclusa, and Commonunity™, the trademarked care management model of Inclusa. Support materials regarding the Family Care Program and Commonunity™ are available on the Inclusa website at xxx.xxxxxxx.xxx. 5.4 The DLST agency must ensure that DLST providers have received training on the following subjects pertaining to the individuals served: A. Policy, procedures and expectations of Inclusa and the DLST agency including training on: • Member rights and responsibilities • Provider rights and responsibilities • Record keeping and reporting • Confidentiality laws and regulations • Effective teaching styles • Adapting teaching styles to individual learning style • Documentation/data collection • Other information deemed necessary and appropriate B. Information about individuals to be served including information on individual’s specific disabilities, abilities, needs, functional deficits, strengths and preferences. This training should be person specific for the people to be served. C. Recognizing and appropriately responding to all conditions that might adversely affect the member’s health and safety including how to respond to emergencies and member-related incidents. D. Providers shall ensure that DLST staff are knowledgeable in the adaption and use of specialized equipment and in the modification of the member environments and that these staff complete regular training/continuing education coursework to maintain/update their level of expertise. E. Interpersonal and communication skills and appropriate attitudes for working effectively with members. These include: • Understanding the principles of person-centered services • Cultural, linguistic and ethnic differences • Active listening • How to respond with emotional support and empathy • Ethics in dealing with members, family and other providers • Conflict resolution and behavior support techniques • Maintaining appropriate personal and professional boundaries with members served • Other topics relevant to the population to be served

Policy on Caregiver Background Checks. 5.2 The agency must ensure Staff that provide services shall complete required training within six months of beginning employment unless training is needed before the direct service staff are qualified by having relevant education and/or experience in providing DLST to can safely provide the target populationservice. 5.3 Provider agency must orient and train their staff on the Family Care Program, Inclusa, and Commonunity™, the trademarked care management model of Inclusa. Support materials regarding the Family Care Program and Commonunity™ are available on the Inclusa website at xxx.xxxxxxx.xxx. 5.4 It is recommended providers of RCACs utilize additional resources, as needed, in the community in order to work with the target population effectively. It is expected the RCAC provide training for all staff per DHS 89 requirements. The DLST agency must ensure that DLST providers have received following are training on the following subjects pertaining identified as beneficial to the individuals servedbe provided if not specifically required in DHS 89: A. Policy, procedures and expectations of Inclusa and the DLST agency including training on: • Member a. Residents’ rights and responsibilities • Provider b. Providers’ rights and responsibilities • Record keeping and reporting • Confidentiality laws and regulations • Effective teaching styles • Adapting teaching styles to individual learning style • Documentation/data collection • Other information deemed necessary and appropriate B. Information about individuals to be served including information on individual’s specific disabilities, abilities, needs, functional deficits, strengths and preferences. This training should be person specific for the people to be served. C. c. Recognizing and appropriately responding to all conditions that might adversely affect the member’s health and safety including how to respond to emergencies and member-related incidents. D. Providers shall ensure that DLST staff are knowledgeable incidents d. Knowledgeable in the adaption and use of specialized equipment and in the modification of the member environments and that these staff complete regular training/continuing education coursework to maintain/update their level of expertise. E. expertise e. Interpersonal and communication skills and appropriate attitudes for working effectively with members. These include: • ; o Understanding the principles of person-centered services • o Cultural, linguistic and ethnic differences • o Active listening • o How to respond with emotional support and empathy • o Ethics in dealing with members, family and other providers • o Conflict resolution and behavior support techniques • Resolution o Maintaining appropriate personal and professional boundaries with members served • f. Adapting teaching styles, as applicable, to individual learning style g. Fire safety and First Aid h. Medication management i. Member Care Plans j. Specific member restraint plans and state regulations surrounding restrictive measures k. Behavior management techniques and crisis prevention l. Person centered philosophy, including dignity, choice, and individualized program plans, which should be reflected in the day to day operations. m. Range of Motion exercises as appropriate to specific consumers when there is a doctor order in place to assist consumers n. Involvement with and encouragement of natural supports o. Skill training techniques and positive practice techniques, for example: visual cueing, shaping, backward chaining, and self-charting. p. Documentation methods and standards q. Confidentiality laws and regulations r. Other topics relevant to the population to information as deemed appropriate. s. Medication management should be servedreviewed as indicated in DHS regulations. Staff shall be trained in recognizing abuse and neglect and reporting requirements

Policy on Caregiver Background Checks. 5.2 The agency must ensure Staff that provide services shall complete required training within six months of beginning employment unless training is needed before the direct service staff are qualified by having relevant education and/or experience in providing DLST to can safely provide the target populationservice. 5.3 Provider agency must orient and train their staff on the Family Care Program, Inclusa, and Commonunity™®, the trademarked care management model of Inclusa. Support materials regarding the Family Care Program and Commonunity™ ® are available on the Inclusa website at xxx.xxxxxxx.xxx. 5.4 It is recommended providers utilize additional resources, as needed, in the community in order to work with the target population effectively. It is expected that residential providers complete and document training for all staff per DHS (licensed home) or certification standards (certified home) facility requirements. The DLST agency must ensure that DLST providers have received following are training on the following subjects pertaining identified as beneficial to the individuals servedbe provided if not specifically required: A. Policy, procedures and expectations of Inclusa and the DLST agency including training on: • Member a. Residents’ rights and responsibilities • Provider b. Providers’ rights and responsibilities • Record keeping and reporting • Confidentiality laws and regulations • Effective teaching styles • Adapting teaching styles to individual learning style • Documentation/data collection • Other information deemed necessary and appropriate B. Information about individuals to be served including information on individual’s specific disabilities, abilities, needs, functional deficits, strengths and preferences. This training should be person specific for the people to be served. C. c. Recognizing and appropriately responding to all conditions that might adversely affect the member’s health and safety including how to respond to emergencies and member-related incidents. D. Providers shall ensure that DLST staff are knowledgeable incidents d. Knowledgeable in the adaption and use of specialized equipment and in the modification of the member environments and that these staff complete regular training/continuing education coursework to maintain/update their level of expertise. E. expertise e. Interpersonal and communication skills and appropriate attitudes for working effectively with members. These include: • ; o Understanding the principles of person-centered services • o Cultural, linguistic and ethnic differences • o Active listening • o How to respond with emotional support and empathy • o Ethics in dealing with members, family and other providers • o Conflict resolution and behavior support techniques • Resolution o Maintaining appropriate personal and professional boundaries with members served • f. Adapting teaching styles, as applicable, to individual learning style g. Fire safety and First Aid h. Medication management i. Member Care Plans j. Specific member restraint plans and state regulations surrounding restrictive measures k. Behavior management techniques and crisis prevention l. Person centered philosophy, including dignity, choice, and individualized program plans, which should be reflected in the day to day operations. m. Range of Motion exercises as appropriate to specific consumers when there is a doctor order in place to assist consumers n. Involvement with and encouragement of natural supports o. Skill training techniques and positive practice techniques, for example: visual cueing, shaping, backward chaining, and self-charting. p. Documentation methods and standards q. Confidentiality laws and regulations r. Other topics relevant to the population to information as deemed appropriate. s. Medication management should be servedreviewed as indicated in DHS regulations. t. Staff shall be trained in recognizing abuse and neglect and reporting requirements.

Policy on Caregiver Background Checks. 5.2 The agency must ensure Staff that provide services shall complete required training within six months of beginning employment unless training is needed before the direct service staff are qualified by having relevant education and/or experience in providing DLST to can safely provide the target populationservice. 5.3 Provider agency must orient and train their staff on the Family Care Program, Inclusa, and Commonunity™®, the trademarked care management model of Inclusa. Support materials regarding the Family Care Program and Commonunity™ ® are available on the Inclusa website at xxx.xxxxxxx.xxx. 5.4 It is recommended providers utilize additional resources, as needed, in the community in order to work with the target population effectively. It is expected that residential providers complete and document training for all staff per DHS (licensed home) or certification standards (certified home) facility requirements. The DLST agency must ensure that DLST providers have received following are training on the following subjects pertaining identified as beneficial to the individuals servedbe provided if not specifically required: A. Policy, procedures and expectations of Inclusa and the DLST agency including training on: • Member a. Residents’ rights and responsibilities • Provider b. Providers’ rights and responsibilities • Record keeping and reporting • Confidentiality laws and regulations • Effective teaching styles • Adapting teaching styles to individual learning style • Documentation/data collection • Other information deemed necessary and appropriate B. Information about individuals to be served including information on individual’s specific disabilities, abilities, needs, functional deficits, strengths and preferences. This training should be person specific for the people to be served. C. c. Recognizing and appropriately responding to all conditions that might adversely affect the member’s health and safety including how to respond to emergencies and member-related incidents. D. Providers shall ensure that DLST staff are knowledgeable incidents d. Knowledgeable in the adaption and use of specialized equipment and in the modification of the member environments and that these staff complete regular training/continuing education coursework to maintain/update their level of expertise. E. expertise e. Interpersonal and communication skills and appropriate attitudes for working effectively with members. These include: • o Understanding the principles of person-centered services • o Cultural, linguistic and ethnic differences • o Active listening • o How to respond with emotional support and empathy • o Ethics in dealing with members, family and other providers • o Conflict resolution and behavior support techniques • Resolution o Maintaining appropriate personal and professional boundaries with members served • f. Adapting teaching styles, as applicable, to individual learning style g. Fire safety and First Aid h. Medication management i. Member Care Plans j. Specific member restraint plans and state regulations surrounding restrictive measures k. Behavior management techniques and crisis prevention l. Person centered philosophy, including dignity, choice, and individualized program plans, which should be reflected in the day to day operations. m. Range of Motion exercises as appropriate to specific consumers when there is a doctor order in place to assist consumers n. Involvement with and encouragement of natural supports o. Skill training techniques and positive practice techniques, for example: visual cueing, shaping, backward chaining, and self-charting. p. Documentation methods and standards q. Confidentiality laws and regulations r. Other topics relevant to the population to information as deemed appropriate. s. Medication management should be servedreviewed as indicated in DHS regulations. t. Staff shall be trained in recognizing abuse and neglect and reporting requirements.