Common use of Plan Access to and Requests for Provider Records Clause in Contracts

Plan Access to and Requests for Provider Records. Provider and its designees shall comply with all applicable state and federal record keeping and retention requirements, and, as set forth in the provider manual(s) and/or Participation Attachment(s), shall permit Plan or its designees to have, with appropriate working space and without charge, on-site access to and the right to perform an Audit, examine, copy, excerpt and transcribe any books, documents, papers, and records related to Member's medical and billing information within the possession of Provider and inspect Provider's operations, which involve transactions relating to Members and as may be reasonably required by Plan in carrying out its responsibilities and programs including, but not limited to, assessing quality of care, complying with quality initiatives/measures, Medical Necessity, concurrent review, appropriateness of care, accuracy of Claims coding and payment, risk adjustment assessment as described in the provider manual(s), including but not limited to completion of the Encounter Facilitation Form (also called the "SOAP" note), compliance with this Agreement, and for research. In lieu of on-site access, at Plan's request, Provider or its designees shall submit records to Plan, or its designees via photocopy or electronic transmittal, within thirty (30) days, at no charge to Plan from either Provider or its designee. Provider shall make such records available to the state and federal authorities involved in assessing quality of care or investigating Member grievances or complaints in compliance with Regulatory Requirements. Provider acknowledges that failure to submit records to Plan in accordance with this provision and/or the provider manual(s), and/or Participation Attachment(s) may result in a denial of a Claim under review, whether on pre-payment or post-payment review, or a payment retraction on a paid Claim, and Provider is prohibited from balance billing the Member in any of the foregoing circumstances.

Appears in 2 contracts

Samples: Provider Agreement (American Well Corp), Anthem Blue Cross and Blue Shield Provider Agreement

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Plan Access to and Requests for Provider Records. Provider and its designees shall comply with all applicable state and federal record keeping and retention requirements, and, as set forth in the provider manual(s) and/or Participation Attachment(s), shall permit Plan or its designees to have, with appropriate working space and without charge, on-site access to and the right to perform an Audit, examine, copyaudit, photocopy, excerpt and transcribe any books, documents, papers, and records related to MemberCovered Individual's medical and billing information within the possession of Provider and inspect Provider's operations, which involve transactions relating to Members Covered Individuals and as may be reasonably required by Plan in carrying out its responsibilities and programs includingprograms, including but not limited to, assessing quality of care, complying with quality initiatives/measures, Medical Necessity, concurrent review, appropriateness of care, accuracy of Claims coding and payment, risk adjustment assessment as described in the provider manual(s), including but not limited to completion of the Encounter Facilitation Form (also called the "SOAP" note), compliance with this Agreement, and for research. In lieu of on-site access, at Plan's request, Provider or its designees shall submit records to Plan, the Covered Individual or its their respective designees via photocopy or electronic transmittal, within thirty (30) days, at no charge to Plan from either Provider or its designeecharge. Provider shall make such records available to the state and federal authorities involved in assessing quality of care or investigating Member Covered Individual grievances or complaints in compliance with Regulatory Requirementscomplaints. Any examination or audit of Provider records shall be performed using generally accepted, statistically valid or industry standard methodology. Provider acknowledges that failure to submit records to Plan in accordance with this provision and/or the provider manual(s), and/or Participation Attachment(s) may result in a denial of a Claim under review, whether on pre-payment or post-payment review, or a payment retraction on a paid Claim, and Provider is prohibited from balance billing the Member Covered Individual in any of the foregoing circumstances.

Appears in 1 contract

Samples: Anthem Blue Cross and Blue Shield Provider Agreement

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Plan Access to and Requests for Provider Records. Provider and its designees shall comply with all applicable state and federal record keeping and retention requirements, and, as set forth in the provider manual(s) and/or Participation Attachment(s), shall permit Plan or its designees to have, with appropriate working space and without charge, on-site access to and the right to perform an Audit, examine, copyaudit, photocopy, excerpt and transcribe any books, documents, papers, and records related to MemberCovered Individual's medical and billing information within the possession of Provider and inspect Provider's operations, which involve transactions relating to Members Covered Individuals and as may be reasonably required by Plan in carrying out its responsibilities and programs includingprograms, including but not limited to, assessing quality of care, complying with quality initiatives/measures, Medical Necessity, concurrent review, appropriateness of care, accuracy of Claims coding and payment, risk adjustment assessment as described in the provider manual(s)manual, including but not limited to completion of the Encounter Facilitation Form (also called the "SOAP" note), compliance with this Agreement, and for research. In lieu of on-site access, at Plan's request, Provider or its designees shall submit records to Plan, the Covered Individual or its their respective designees via photocopy or electronic transmittal, within thirty (30) days, at no charge to Plan from either Provider or its designeecharge. Provider shall make such records available to the state and federal authorities involved in assessing quality of care or investigating Member Covered Individual grievances or complaints in compliance with Regulatory Requirementscomplaints. Any examination or audit of Provider records shall be performed using generally accepted, statistically valid or industry standard methodology. Provider acknowledges that failure to submit records to Plan in accordance with this provision and/or the provider manual(s), and/or Participation Attachment(s) may result in a denial of a Claim under review, whether on pre-payment or post-payment review, or a payment retraction on a paid Claim, and Provider is prohibited from balance billing the Member Covered Individual in any of the foregoing circumstances.

Appears in 1 contract

Samples: Anthem Blue Cross and Blue Shield Provider Agreement

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