Common use of Pharmaceutical Clause in Contracts

Pharmaceutical. (1) The Customer must notify the Supplier by telephone on ▇▇▇▇ ▇▇▇ ▇▇▇ (immediately confirmed in writing) immediately after it becomes aware of any information (whether credible or otherwise) which may give rise to a recall of the goods. (2) Without limiting clause (1) above, the Customer must notify the Supplier as soon as is practicable after it becomes aware of any adverse publicity or threatened or pending legal proceedings with respect to the goods or of any other information that might adversely impact upon the goodwill associated with the Supplier or the goods. (3) The Customer will report technical or quality complaints or suspected counterfeits relating to pharmaceutical products to GSK New Zealand on 0800 808 500 or +▇▇ ▇▇ ▇▇▇ ▇▇▇▇ within 24 hours of initial awareness. Complaints samples if available must be securely retained and provided to the Supplier upon request.