Pharmaceutical. (1) The Customer must notify the Supplier by telephone on +▇▇ ▇ ▇▇▇▇ ▇▇▇▇ (immediately confirmed in writing) immediately after it becomes aware of any information (whether credible or otherwise) which may give rise to a recall of the goods. (2) Without limiting clause (1) above, the Customer must notify the Supplier as soon as is practicable after it becomes aware of any adverse publicity or threatened or pending legal proceedings with respect to the goods or of any other information that might adversely impact upon the goodwill associated with the Supplier or the goods. (3) The Customer will communicate any reports of Human Safety Information, quality complaints, or suspected counterfeits relating to the Supplier’s pharmaceutical products to GSK Australia Medical Information on 1800 033 109 or +▇▇ ▇ ▇▇▇▇ ▇▇▇▇ within 24 hours of initial awareness.
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Sources: Terms and Conditions of Supply, Terms and Conditions of Supply, Terms and Conditions of Supply