PERFORMANCE INCENTIVE PROGRAM. A Performance Incentive Program is established for “service-critical” employees at the San Francisco Municipal Transportation Agency (SFMTA) in each of the following Occupational Groups: Service Standards are developed for each Occupational Group, and Performance Goals are established for each Service Standard. Service-critical employees responsible for achievement of Performance Goals are identified for each goal. The following Service Standards are established for each Occupational Group:
Appears in 2 contracts
Sources: Collective Bargaining Agreement, Collective Bargaining Agreement