Common use of Performance Credit Clause in Contracts

Performance Credit. (i) Where Percentage Response Time is greater than 95.00%, no Performance Credit will be due to the Customer. (ii) Where Percentage Response Time is equal to or less than 95.00%, the Customer shall be due a Performance Credit in the amount of 1% of the Subscription Fees (as calculated pro rata for the Reporting Quarter) for each full 1% reduction in Percentage Response Time.

Performance Credit. (ia) Where Percentage Response Time is greater than 95.00%, no Performance Credit will be due to the CustomerEBCE. (iib) Where Percentage Response Time is equal to or less than 95.00%, the Customer EBCE shall be due a Performance Credit in the amount of 1% of the Subscription Services Fees (as calculated pro rata on a monthly basis for the Reporting Quarterreporting month) for each full 1% reduction in Percentage Response Time.

Performance Credit. (ia) Where Percentage Response Time Uptime is greater than 95.0099.98%, no Performance Credit will be due to the CustomerEBCE. (iib) Where Percentage Response Time Uptime is equal to or less than 95.0099.98%, the Customer EBCE [may treat such event as a breach of this Agreement] [or] [shall be due a Performance Credit in the amount of 110% of the Subscription Services Fees (as calculated pro rata on a monthly basis for the Reporting Quarterreporting month) for each full 1% reduction in Percentage Response TimeUptime.]