Performance Credit a. Where percentage data recovery response is greater than 99.00%, no performance credit will be due to citizens.
Performance Credit. (a) Where Percentage Response Time is greater than 95.00%, no Performance Credit will be due to Subscriber.
Performance Credit. (b) Where Percentage Uptime is equal to or less than 99.98%, Subscriber shall be due a Performance Credit in the amount of 10% of the Services Fees [. . . ] for each full 1% reduction in Percentage Uptime. Contracts are often composed of two parts: 1) the agreement and 2) the exhibits. The agreement describes the general terms of the contract using natural language with no underlying structure. On the other hand, exhibits provide a structured description, still in natural language, about the specific terms of a contract17. The part that we have successfully modeled was “Exhibit A” of the contract under analysis. Nonetheless we have identified that further research and solutions are still required to model the part of the contract agreement due to the complexity of the language used as shown in the following text box.
Performance Credit. (1) Where Percentage Uptime is greater than 99.9%: No Performance Credit will be due to County.
Performance Credit. (a) Problem Severity Level 1 – 2.
Performance Credit. (i) Where Percentage Response Time is greater than 99.9999%: No Performance Credit will be due to City.
Performance Credit. (a) Where Percentage Subscriber Satisfaction is greater than 90.00%, no Performance Credit will be due to Subscriber.
Performance Credit. If (i) the aggregate quantity of Conforming Products shipped by Andrx to Purchaser in any calendar quarter, in the case of Fortamet and any calendar quarter following [xxxx]*, in the case of Altoprev, is less than [xxxx]* of the amount ordered by Purchaser for such calendar quarter, (ii) the amount ordered is in accordance with the Forecast for such quarter and not in excess of the maximum available capacity designated for the Product, and (iii) such deficiency continues (in whole or in part) for at least ten (10) days, then, in addition to any other right or remedy of Purchaser under this Agreement, Andrx will issue a credit, applicable against the current invoiced amount, in an amount equal to [xxxx]* of the aggregate price of the Products in such purchase order. [xxxx]*. The provisions of this Section 2.4.6 shall not be applicable for any deficiency resulting from a Force Majeure event or an amount specified in a Purchase Order to the extent it exceeds the maximum amount specified in Section 3.2.4.
Performance Credit. (i) Problem Severity Level 1 (as defined in paragraph 6.3 of Schedule 4): Where Percentage Problem Response is greater than 99.00%, no Performance Credit will be due to the Customer. Where Percentage Problem Response is equal to or less than 99.00%, the Customer shall be due a Performance Credit in the amount of 1% of the Subscription Fees (as calculated on a quarterly basis for the Reporting Quarter) for each full 1% reduction in Percentage Problem Response.
Performance Credit. SaaS Severity Level 1 – 2.
