Parent Complaint. When a complaint is made by a parent or parents of a student, or any other member of the public concerning an employee which is deemed serious enough to become a matter of formal record, the employee shall be informed of the complaint. The employee and his/her principal shall attempt to resolve the complaint of the complaining party. If unable to resolve the complaint at the building level, the principal will notify the superintendent or his/her designee. Such notification by the principal to the superintendent or designee shall be submitted in writing with the issues clearly defined. A copy of this notification shall be provided to the teacher(s) involved at least one day before any meeting or conference held with the superintendent/designee, the teacher(s), and Association representative. This provision shall not apply to complaints of child abuse or neglect which shall be reported and investigated as required by Ohio law.
Appears in 3 contracts
Sources: Master Agreement, Master Agreement, Master Agreement