Overcharging. (a) Where you have been overcharged by less than $50, and you have already paid the overcharged amount, we must credit that amount to your next bill.
Overcharging. 20.1 Where you have been overcharged by an amount less than the overcharge threshold under the Energy Laws, as applicable from time to time, we must credit that amount to your next bill after we become aware of the overcharging.
Overcharging. If You have been overcharged, We will:
Overcharging. (a) Where you have been overcharged, we must inform you within 10 business days of our becoming aware of that overcharging and:
Overcharging. If it is found at any time that the Authority has been overcharged for any reason and the Authority has actually paid the invoice containing such overcharge then, within 10 business days after such error has been discovered and the amount has been agreed to by the parties or determined in accordance with clause 16, the Provider must refund to the Authority the amount of any such overcharge. The Provider will issue a GST credit note in accordance with the Goods and Services Tax Xxx 0000 in order to correct the incorrect invoice. In addition, the Provider will pay interest on the overcharged amount at the interest rate calculated from the date of payment of the invoice to the date of repayment of the overcharged amount.
Overcharging. 19.1 If we overcharge you due to an act or omission on our part, we will use our best endeavours to advise you within 10 business days of us becoming aware of the error.
Overcharging. If the Retailer overcharges the Customer because of an error, including a metering error, then the Retailer will:
Overcharging. (a) Where you have been overcharged, we will inform you as soon as possible after we become aware of the overcharge and, if you have already paid that amount, we will credit that amount to your account in accordance with clause 9.7. However, if you request otherwise (e.g. request a refund), we will comply with that request.
Overcharging. If your account is greater than what you are required to pay us (that is, we have overcharged you) due to our error, we will refund the amount of the overpayment and interest calculated at the Bank Xxxx Rate either:
Overcharging a) If you are overcharged, we’ll let you know and repay you the overcharged amount in accordance with the Law.
