Overcharging and undercharging. (a) Where Evoenergy has:
Overcharging and undercharging. (a) Where JGN has:
Overcharging and undercharging. (a) Where the Service Provider has:
Overcharging and undercharging. (a) Where ActewAGL has:
Overcharging and undercharging. (a) If you are overcharged, we’ll let you know and refund you the overcharged amount (without interest) in accordance with the relevant regulations. If we are required to pay refund you an overcharged amount, you can choose whether we make the refund as a credit to your account or a payment directly to you (except where the amount of the refund is less than $100, in which case we will automatically credit the amount to your account).
Overcharging and undercharging. (a) If We overcharge You as a result of an error, defect or default for which We or the Network Operator are responsible (including where a Meter has been found to be defective) then:
Overcharging and undercharging. 21. If we over-credit you for electricity supplied by you, we will recover the overcredit in accordance with the Energy Retail Code
Overcharging and undercharging. (a) If the User has been overcharged or undercharged under this Agreement and the User has paid an invoice containing the overcharge or the undercharge, then the Parties must agree on the correct amount payable and either:
Overcharging and undercharging. (a) Where the Service ProviderJGN has:
Overcharging and undercharging. As currently drafted Clauses 22.8(c) is inconsistent with the Network Code for Small Retail Customers. While JGN are obviously aware of it and have used Clause 22.8(d) to clarify it, EnergyAustralia believes the Agreement should be drafted to be consistent with the Network Code.
