Our obligations in handling complaints. If you make a complaint, we must respond to your complaint within the required timeframes set out in our standard complaints and dispute resolution procedures and inform you:
Appears in 52 contracts
Samples: Terms And, www.globirdenergy.com.au, Terms And
Our obligations in handling complaints. If you make a complaint, we must respond to your complaint within the required timeframes set out in our standard complaints and dispute resolution procedures and inform youyou of:
Appears in 2 contracts
Samples: www.ocenergy.com.au, www.ocenergy.com.au
Our obligations in handling complaints. If you make a complaint, we must respond to your complaint within the required timeframes set out in our standard complaints and dispute resolution procedures and inform you:you of the outcome of your complaint and the reasons for our decision.
Appears in 2 contracts
Samples: www.ergon.com.au, www.ocenergy.com.au
Our obligations in handling complaints. If you make a complaint, we must will respond to your complaint within the required timeframes set out in our standard complaints and dispute resolution procedures and inform you:
Appears in 1 contract
Samples: policy.discoverenergy.com.au
Our obligations in handling complaints. If you make a complaint, we must respond to your complaint within the required timeframes time frames set out in our standard complaints and dispute resolution procedures and inform you:
Appears in 1 contract
Samples: www.originenergy.com.au