Other Situations. In all other instances, GeoTel will provide a solution to a reported GeoTel Program Error in the time frame reasonably determined by GeoTel. Where the resolution provided by GeoTel to either a Moderate Situation, or a Critical Situation that has been reduced to a Moderate Situation, is not permanent, then GeoTel shall provide a permanent solution as a part of the next Update or Release.
Appears in 2 contracts
Sources: Software License and Technical Support Agreement (Geotel Communications Corp), Software License and Technical Support Agreement (Geotel Communications Corp)