Onsite Support. In critical situations, ASP Member may request onsite support as a separate and distinct billable service. Onsite support is subject to Citrix resource availability, and the tasks performed will vary based on the situation, environment, and business impact of the problem.
Appears in 1 contract
Sources: Application Service Provider Agreement (C Me Run Corp)
Onsite Support. In critical situations, ASP Member member may request onsite support as a separate and distinct billable service. Onsite support is subject to Citrix resource availability, and the tasks performed will vary based on the situation, environment, and business impact of the problem.
Appears in 1 contract
Sources: Application Service Provider Agreement (Insynq Inc)