Normal Support Hours. Customer may contact ▇▇▇▇▇▇▇ for Support by telephone during normal regional business hours (9am to 5pm in Customer’s local time zone), Monday through Friday, excluding Minerva’s business holidays, which include: Christmas day, New Year’s day, Thanksgiving day, and United States’ Independence day (“Normal Support Hours”). Details of how to contact ▇▇▇▇▇▇▇ for Support are provided at the time Support is activated for Customer.
Appears in 2 contracts
Sources: Software License Agreement, Software License Agreement