NO PASSENGER STRANDED POLICY. 1. Under no circumstances will an SNEMT client be stranded at a drop off point. At the time of the ride reservation the scheduler/dispatcher will confirm the need for a round trip and schedule accordingly. In the event a driver does not respond to the scheduled trip and a call is received from the passenger, immediate use of back-up systems will ensure the trip is provided.
Appears in 37 contracts
Samples: Sixteenth Amendment Contract, Fifteenth Sixteenth, Sixteenth Amendment Contract