Maintenance Services Updates Sample Clauses
The 'Maintenance Services; Updates' clause defines the provider's obligation to maintain the software or system and supply updates during the contract term. Typically, this clause outlines the scope of maintenance, such as bug fixes, security patches, and performance improvements, and specifies how and when updates will be delivered to the client. Its core practical function is to ensure the software remains functional, secure, and up-to-date, thereby minimizing disruptions and protecting the client from obsolescence or vulnerabilities.
Maintenance Services Updates a. Subject to the End of Life Policy located at ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇.▇▇▇/support/eol/990833.pdf, Maintenance Services for Software provided directly by Juniper are subject to the terms and conditions of this Agreement, including, without limitation, the End User Support Agreement and the applicable Service Description Document found at ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇.▇▇▇/support/guidelines.html:
i. Maintenance Services for Embedded Software (and its related Separately Licensable Features) are described in the Juniper Care Service Description Document.
ii. Maintenance Services for all other Software are described in the Juniper Care Software Advantage Service Description Document.
b. If the Software is a Subscription, then during the Subscription License Term, Juniper shall provide Maintenance Services for that Software at no additional charge.
c. If the Software is licensed under a Perpetual License Term, Maintenance Services are available for purchase separately and, if purchased, must be purchased for all licensed Software and at the same level of service. You must have an active Maintenance Services contract to receive Updates.
d. If Updates are made available as part of the Maintenance Services, the right to Use the Software (or portion of the Software) that the Update replaces shall immediately cease if You are using the updated version.
e. If maintenance and support services are purchased from and performed by any third party services provider (“TPSP”), including a Juniper-authorized third party service provider, You acknowledge and expressly agree that:
i. such TPSP shall not be providing such services as a partner, joint venture, employee, contractor, subcontractor, agent, or Affiliate of Juniper and in no event shall any such TPSP have any right to bind Juniper contractually or to enter into, modify, terminate, extend, or renew any agreement on Juniper’s behalf;
ii. Your sole recourse, including, without limitation, for any breach of contract, damage, or loss, in connection with such TPSP services shall be solely against such TPSP and in no event shall Juniper have any liability therefore; and, Solely to the limited extent, if any, that such TPSP has specifically been granted such rights in writing from Juniper, such TPSP may distribute Updates to Your and any such Updates shall be subject to the terms and conditions of this Agreement, including, without limitation, this ▇▇▇▇.
Maintenance Services Updates