LICENSOR Action / Escalation Sample Clauses

LICENSOR Action / Escalation. Error correction or acceptable Workaround provided within 1 week. Error correction included in the next release of Software if Workaround is initially provided to address problem.
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LICENSOR Action / Escalation.  Work 24x7 until Error Correction is achieved.  Escalate if Error not corrected within 24 hours.  If Workaround is provided, LICENSOR will continue to work 24x7 to correct the Error.  Patch provided when possible, explanation provided if not possible.  24 Hours - Issue escalated to a Senior LICENSOR Support Manager who will update Senior LICENSEE Contact twice per day until the problem is resolved or an acceptable workaround has been given.  48 Hours – Issue escalated to the next higher level of management in both organizations.  72 Hours – Issue will be escalated to the LICENSOR and LICENSEE’s Senior Management.
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LICENSOR Action / Escalation.  Work 24x7 until Error Correction is achieved or acceptable Workaround is achieved.  Escalate if Error or Workaround is not achieved within 24 hours.  If Workaround is provided LICENSOR will continue to work business hours to correct the Error.  Patch provided when possible, explanation provided if not possible Escalation Procedure if no fix provided:  24 Hours - Issue escalated to a Senior LICENSOR Support Manager who will update senior LICENSEE contact daily until the problem is resolved.  48 Hours – Issue escalated to the next higher level of management in both organizations.  72 Hours – Issue will be escalated to LICENSOR's and LICENSEE’s Senior Management (e.g., Vice President) Classified if, service is lost by a single user or small number of users affecting functionality or inability to review or submit forms. The Severity 3 issue is a type of Error that causes only minor impact on the use of the Software. The issues in this category are usually bounded to a smaller population of users or a certain type or number of submissions.
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LICENSOR Action / Escalation.  Questions answered within one week. Guarantee of response to Critical Issues. LICENSOR agrees that in the event LICENSEE reports a critical issue as described above, that LICENSOR shall put forth its best effort. Business Associate Agreement This Business Associate Agreement (this “Agreement”) by and between The Texas A&M University System, an agency of the State of Texas (“A&M System”), and iMedRIS Data Corporation, a California corporation (“Business Associate”), shall be effective as of September 28, 2020 (the “Effective Date”).
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Related to LICENSOR Action / Escalation

  • INDEPENDENT SINGLE OR PROGRAM-SPECIFIC AUDIT If Grantee, within ▇▇▇▇▇▇▇’s fiscal year, expends a total amount of at least $750,000 in federal funds awarded, Grantee shall have a single audit or program-specific audit in accordance with 2 CFR 200. The $750,000 federal threshold amount includes federal funds passed through by way of state agency awards. If Grantee, within ▇▇▇▇▇▇▇’s fiscal year, expends a total amount of at least $750,000 in state funds awarded, Grantee must have a single audit or program-specific audit in accordance with TxGMS, State of Texas Single Audit Circular. The audit must be conducted by an independent certified public accountant and in accordance with 2 CFR 200 Government Auditing Standards, and TxGMS. For-profit Grantees whose expenditures meet or exceed the federal or state expenditure thresholds stated above shall follow the guidelines in 2 CFR 200 or TxGMS, as applicable, for their program-specific audits. Texas Health and Human Services Commission (HHSC) Single Audit Services will notify Grantee to complete the Single Audit Determination Form. If Grantee fails to complete the Single Audit Determination Form within 30 calendar days after notification by HHSC Single Audit Services to do so, then Grantee shall be subject to the DFPS sanctions and remedies for non-compliance with this Contract. Each Grantee that is required to obtain a single audit must competitively re-procure single audit services once every six years. Grantee shall procure audit services in compliance with this section and state procurement procedures as well as with the provisions of TxGMS.

  • Milestone Schedule Please state the status and progress of each Milestone and identify any completed Milestone(s) for the previous calendar quarter.

  • Project Specific Milestones In addition to the milestones stated in Section 212.5 of the Tariff, as applicable, during the term of this ISA, Interconnection Customer shall ensure that it meets each of the following development milestones: 6.1 Substantial Site work completed. On or before July 1, 2021, Interconnection Customer must demonstrate completion of at least 20% of project site construction. At this time, Interconnection Customer must submit to Interconnected Transmission Owner and Transmission Provider initial drawings, certified by a professional engineer, of the Customer Interconnection Facilities. 6.2 Delivery of major electrical equipment. On or before July 15, 2021, Interconnection Customer must demonstrate that all generating units have been delivered to Interconnection Customer’s project site.

  • Loss Leader; Recycled Products Contractor shall not sell or use any article or product as a “loss leader” as defined in Section 17030 of the Business and Professions Code. If Contractor will sell to the Judicial Council, or use in the performance of this Agreement, goods specified in PCC 12207 (for example, certain paper products, office supplies, mulch, glass products, lubricating oils, plastic products, paint, antifreeze, tires and tire-derived products, and metal products), then with respect to those goods: (i) Contractor shall use recycled products in the performance of this Agreement to the maximum extent doing so is economically feasible, and (ii) upon request, Contractor shall certify in writing under penalty of perjury, the minimum, if not exact, percentage of post consumer material as defined in the PCC 12200, in such goods regardless of whether the goods meet the requirements of PCC 12209.

  • DEVELOPMENT OR ASSISTANCE IN DEVELOPMENT OF SPECIFICATIONS REQUIREMENTS/ STATEMENTS OF WORK