Knowledge Base. In an effort to reduce the number of times one party needs to call the other party for product support reasons, upon execution of this Agreement the parties will jointly endeavor to create and maintain on an ongoing basis a Web-based knowledge base of information, or frequently asked questions, regarding the Products.
Appears in 3 contracts
Sources: Marketing/Services Agreement (Usinternetworking Inc), Marketing/Services Agreement (Usinternetworking Inc), Marketing/Services Agreement (Usinternetworking Inc)