Common use of Key Characteristics Clause in Contracts

Key Characteristics. This level applies to roles that require limited supervision. Employees are responsible and accountable for their own work and are capable of prioritising their work within established routines, methods and procedures. Employees are required to exercise judgement and initiative within a broad range of their skills and knowledge. The work of these Employees may be subject to checking by a more experienced colleague. Employees at this level may be required to check the work and/or provide guidance to colleagues at Level 1 and/or provide assistance to less experienced Employees at the same level.  Reception or Switchboard operation for the majority of a shift, directing telephone calls and responding to general enquiries;  General customer service duties such as relaying internal information and greeting visitors;  Data entry and filing;  Preparation of case notes;  Undertaking admission and discharge processes;  Sound understanding of medical terminology;  Undertaking simple Health Fund Validations;  Understanding and application of privacy and confidentiality principles;  Banking, receipting of monies, EFTPOS, cash handling.  Switch Board Operator;  Patient Services Officer;  Medical Records Officer;  ▇▇▇▇ Clerk;  Accounts Payable Officer;  Accounts Receivable Officer; An Employee who is appointed at this level will have relevant tertiary qualifications (eg: Certificate IV), or equivalent industry level experience as assessed by Calvary.

Key Characteristics. This level applies to roles that require limited supervision. Employees are responsible and accountable for their own work and are capable of prioritising their work within established routines, methods and procedures. Employees are required to exercise judgement and initiative within a broad range of their skills and knowledge. The work of these Employees may be subject to checking by a more experienced colleague. Employees at this level may be required to check the work and/or provide guidance to colleagues at Level 1 and/or provide assistance to less experienced Employees at the same level.  • Reception or Switchboard operation for the majority of a shift, directing telephone calls and responding to general enquiries;  • General customer service duties such as relaying internal information and greeting visitors;  • Data entry and filing;  • Preparation of case notes;  • Undertaking admission and discharge processes;  • Sound understanding of medical terminology;  • Undertaking simple Health Fund Validations;  • Understanding and application of privacy and confidentiality principles;  • Banking, receipting of monies, EFTPOS, cash handling.  • Switch Board Operator;  • Patient Services Officer;  • Medical Records Officer;  • ▇▇▇▇ Clerk;  • Accounts Payable Officer;  • Accounts Receivable Officer; An Employee who is appointed at this level will have relevant tertiary qualifications (eg: Certificate IV), or equivalent industry level experience as assessed by Calvary.