IT Service Continuity Management. IT Service Continuity Management will support the overall Business Continuity and Disaster Recovery process by ensuring that the required IT technical and services operations (including computer systems, networks, Applications, data repositories, telecommunications, environment, technical support and Service Desk) can be recovered within required and agreed business time scales. Service Provider must provide IT Service Continuity Management as described in this Exhibit 2.1 and Exhibit 15 and Exhibit 16. Service Provider’s responsibilities include:
Appears in 3 contracts
Samples: publishingext.dir.texas.gov, publishingext.dir.texas.gov, publishingext.dir.texas.gov
IT Service Continuity Management. IT Service Continuity Management will support the overall Business Continuity and Disaster Recovery process by ensuring that the required IT technical and services operations (including computer systems, networks, Applications, data repositories, telecommunications, environment, technical support and Service Desk) can be recovered within required and agreed business time scales. The Service Provider must provide IT Service Continuity Management as described in this Exhibit 2.1 and 2.1.2, Exhibit 15 and Exhibit 16. Service Provider’s Provider responsibilities include:
Appears in 2 contracts
Samples: pubext.dir.texas.gov, pubext.dir.texas.gov
