Solution Overview. 6.2.1 Dedicated virtual LAN [***]
Solution Overview. The scope of the project in this SOW will include implementation of the Univerus Unity Suite including Unity CIS, Cashiering, Field Mobility and Customer Self Service in conjunction with our ERP solution, SAP Business ByDesign and Harmony Payroll. The standard functionality for this Solution will be implemented as well as any functionality defined within this SOW and Appendices. The proposed Solution focuses on configuration rather than customization. As THE CITY’s business needs change and its organization expands, the inherent flexibility of the system supports these changes. Most configuration changes can be made by THE CITY staff, eliminating the need for UNIVERUS consultants and expensive customizations. Software Scope SAP Business By Design • Accounts Payable • Accounts Receivable • Bank Reconciliation • Budget • Cash Receipting • Contract Management • Fixed Assets • General Ledger • Grant and Project Accounting • Purchasing • Treasury • Core HR • Employee Benefits (interface Plansource) • Employee Self-Service • Learning Management • Offboarding • Onboarding (interface NeoGov) • Performance Management • Personnel Actions • Position Control • Recruiting (interface NeoGov) • Succession Planning • Payroll • Reporting • Data Analytics Univerus CIS • Utility Account Management • Utility Billing • Utility Cashiering • Utility Customer Portal • Utility Device Management • Utility Service Orders • Utility Scheduler Third Party Applications: • Microsoft PowerBI for reporting • Twillio for messaging; transactional costs not included within this agreement • SendGrid for email; transactional costs not included within this agreement
Solution Overview. 2.1 Briefly describe the technical architecture of your proposed Solution, including a diagram to demonstrate each aspect in simple terms. Be clear as to what extent subcontractors, third parties, or third-party solutions are being used to deliver your proposed Solution.
Solution Overview. MetaSource brings a combination of information technology and outsourced staffing to successfully support NJHMFA’s business requirements. We work with many HFAs, conducting hundreds of reviews each month. Our platforms are mature and incorporate cutting edge technology such as OCR to increase accuracy and efficiency. They are built and ready for implementation with NJHMFA. Below we offer a high- level workflow of our solution. MetaSource has a mature review platform and knowledgeable staff performing hundreds of HFA eligibility reviews each month. Our experience and detailed process will give NJHMFA and New Jersey homeowners the responsive and accurate experience they expect. MetaSource will work closely with NJHMFA to ensure our review meets all HAF program requirements. This process and platform are currently being used and is simple to configure to meet HAF eligibility guidelines. Application Processing Obtaining Data and Documents Application data and documents will be viewed and/or ingested into MetaSource’s review platform. This review platform is a web-based, technology-enabled solution built with HFA business needs in mind. It offers advanced rule-based decisioning made from applicant-provided and key data points entered into the system. It can also notify homeowners if required documents are missing. MetaSource will work with NJHMFA to define a mutually agreed upon solution for MetaSource to obtain the documents and data. If the MetaSource review platform is not used, the MetaSource staff will access the NJHMFA selected platform for review of the necessary documents. Key Document Review The eligibility review process will start with a review of the required documents. This will be achieved through OCR technology, as well as experienced staff, to ensure the correct documents have been received. MetaSource will develop our platform to complete the ‘document checklist’ to document the receipt of key documents. If the MetaSource platform is not utilized, the MetaSource staff will conduct the key document review in the selected review platform. We will review the available documents and prepare the document checklist for underwriting. Notices of missing documents can be provided to the homeowner or NJHMFA via the platform. MetaSource will receive and conduct the key document review within five business days of documents receipt.
Solution Overview. School Cash Suite For a complete overview our products, please visit xxxxx://xxxxxxxx.xxx/products/ School Cash Suite is a web-based solution designed to track every dollar flowing through schools. School Cash Suite fully integrates online payments, fee management, digital forms, and school-level accounting. The system ensures that schools and school districts have the most secure and efficient management possible of their School Activity Funds.
Solution Overview. Red River is proposing cloud products and services from 20 different vendors as listed in Table 1 below. Red River has existing OEM relationships with all 20 of these companies. Our proposed Cloud portfolio will provide TIPS members a comprehensive menu of offerings that will ultimately increase efficiencies, reduce costs, improve operational scalability, provide business continuity, increase collaboration, and drive system improvements.
Solution Overview. Secure Connect is a cloud-based secure access service edge solution that securely connects users to applications. Secure Connect is managed through a cloud-hosted dashboard. The dashboard allows You to configure, manage, and monitor Your users, services and devices deployed across Your worldwide networks.
Solution Overview. We describe a generic solution to achieve the rejoin property on top of any of the existing group keying mechanisms. The basic idea behind the solution is that all the devices in the home network agree on a group key and this key is used to encrypt communication between any two devices in the network. The main advantage of such a scheme over establishing pair-wise keys is that only one key needs to be stored at every device at a given instance. Also, devices that would want to broadcast or multicast messages within the home network can take advantage of this group. On the flip side, the devices need to be aware of new devices joining the network and devices leaving the network. This is required because the group key has to be changed whenever these events occur to maintain forward and backward secrecy. Also, this approach assumes that all the devices in the network are trusted, as any device can eavesdrop the message exchanges between any two other devices.
Solution Overview. CRGROUP covenants that emPerform (a) is a collaborative, web-based software solution that facilitates the employee performance and talent management process, and (b) provides functionality that allows organizations to develop and deploy employee performance appraisals, performance journals and feedback, surveys, 360° multi- rater feedback questionnaires, 360° enabled performance appraisals, succession planning, compensation management and reporting. The system administrator function deals with the administration of the solution and can be used by the Human Resources support group which will be responsible for the administration of the solution following the formal training provided as part of the implementation package described in Appendix C. Administration of the solution includes, but is not limited to functions such as: maintaining all employee profiles, reporting relationships and data; creating, assigning and updating all performance and/or compensation criteria including rating scales, content definitions (example: Competency statements), compa-ratios and any other data that forms part of the CITY OF BURLESON, TEXAS data requirements; assignment of content to individuals or groups; assignment of employees to applicable performance or compensation forms; adjustments of changes to workflow; reporting and analysis. All administrative and users can access the software from one of the following web browsers: Chrome v33.0+, Mozilla v28.0+, Safari v5.1.7+, Chromium and Edge v1.0+.
Solution Overview. In conjunction with Services, PeopleSupport eReps will assist customers with the following business programs: ---------------------------------------------------------------------------------------------------- CUSTOMER PROGRAM SYSTEM USED TASKS CONTACT METHODS ---------------------------------------------------------------------------------------------------- TIER 1 > CSR Tools > Assist customers with new Domain > Inbound Voice > Siebel Registrations > Outbound Voice > BARS > Technical Support with existing > Email > VMAC domain registrations (billing, > Fax > SKIPS, product and technical support) > RTPS > General customer inquiries and > FDMS complaints > Password > Up-sell additional products and Generator services to customers > EShare (Email) > Create service requests (SRs) in Siebel for inbound calls > Call back customers to resolve open SRs ---------------------------------------------------------------------------------------------------- TIER 2 > CSR Tools > Handle escalated issues from all > Inbound Voice > Siebel other programs and touchpoints. > Email > BARS > Escalated issues include: > Fax > VMAC Refund/Waive Approval, Manual > SKIPS, Change in CSRT, Domain > RTPS specializing more than once, > FDMS customer callbacks, request for > Password Client's Corp Support assistance, Generator Special Access in Siebel > EShare (Email) ---------------------------------------------------------------------------------------------------- VIP > CSR Tools > Domain name registration and > Inbound Voice > Siebel renewal for premier customers > > BARS > Technical support and domain > VMAC modification for premier customs > SKIPS, > Up-sell additional services to > RTPS customers > FDMS > Create service requests (SRs) in > Password Siebel for inbound calls Generator > EShare (Email) ---------------------------------------------------------------------------------------------------- WEBSITES > Siebel > Provide technical support for > Inbound Voice > Value Web Client's web site program > Email > EShare (Email) > ---------------------------------------------------------------------------------------------------- AOL-SB > Siebel > Handle escalated technical support > Inbound Voice calls for Client's AOL Small Business program from AOL customer service ---------------------------------------------------------------------------------------------------- PASSWORD > Siebel > Respond to customer requests for > Inbound Voice RESET > CSR Tools forgotten passwords by resett...
