Common use of Initial Process Clause in Contracts

Initial Process. If a Dispute arises between the parties in relation to this Agreement, then: (a) the parties will attempt to resolve the Dispute informally between themselves; (b) if the parties are unable to resolve the dispute informally, a party may refer the matter in writing to the Representative of each party for resolution; (c) the Representative of each party, with full authority to resolve the Dispute, must meet and use reasonable endeavours to resolve the Dispute within seven days after the notice of the Dispute is given; (d) where a Dispute is not resolved by the Representatives it must be referred to appropriately senior Customer and ▇▇▇▇ ▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇, who will meet to use their best endeavours to resolve the Dispute within seven days of the meeting between the Representatives; and (e) the parties will bear their own costs of dealing with any Dispute.