Information Standards. 4.1 Shared information only has value if it is accurate and up-to-date. The Local Authorities and the Board each have a range of initiatives underway to check the quality and accuracy of the data which they hold, and particular emphasis is placed on checking the accuracy and quality of information to be shared externally. These include case recording audit and revision exercises, supervision of case management procedures and similar data quality exercises undertaken from time to time.
Information Standards. 1.4.1 Information sharing can best achieve improvements in service delivery if the information is accurate, up-to-date, and correctly applied to the right person. The Parties have their own systems to monitor and check the quality of the information they hold, including information exchanged with the other Parties. Sharing only takes place where there is no doubt that the information relates to the right person. The Parties have mechanisms for informing the others in the event that information is found to be incorrect, out of date etc. More detail on this can be found in section 4 below.
Information Standards. Information quality and relevance When sharing personal information under this agreement, partners agree to share only the minimum information necessary to enable the identification of those who might need help and to support the provision of Early Help. Partners also agree to check that the information they disclose is accurate and up-to-date at the time of disclosure as far as possible. Each organisation is responsible for ensuring the integrity and accuracy of its information before disclosing. If a partner believes information contained in person’s record is inaccurate or out of date it must immediately notify the relevant lead professional who will be responsible for the correction of inaccurate information and ensure that the source of the information is informed when the individual’s record is updated. Partners agree to make a pragmatic decision as to whether the information they disclose is relevant to the other partner(s). Irrelevant or excessive information should not be disclosed.
Information Standards. Errors in the data will be rectified by the original data controller organisation, therefore service user data errors will be highlighted by ELHT staff to LCC when issues are identified in line with the user instruction.
Information Standards. 11.1 Only information that is necessary for the purpose it is being shared will be shared.
Information Standards. Consent Agencies agree to notify children (data subjects) and/or their parents or carers if appropriate, that their data may be shared, in the form of a privacy notice and provide them with a copy of the MASH information leaflet available at xxxx://xxx.xxxxx.xxx.xx/mash-parentsleaflet.pdf. Agencies will also seek their consent before sharing their information with the MASH, except where the child or young person is considered to be at risk of harm and the agency believes that seeking consent may increase this risk. Agencies understand that consent must be freely given and the data subject must be fully informed and understand what they are consenting to and the possible consequences of giving or refusing their consent. Agencies understand that the Data Protection Act 1998 does not require them to notify the data subject of any sharing or ask for their consent, if in doing so it would prejudice the prevention or detection of crime, catch an offender or place the child, young person or someone else at increased risk of harm. If consent is required and is refused, the information should not be shared with the MASH, unless another power to share the information can be relied upon (see Appendix 2) for example, disclosure is in the public interest or the sharing is necessary to protect someone from serious harm or it is necessary to comply with an explicit legal obligation. Information quality and relevance When sharing personal data with the MASH, in response to a request to share relevant information, agencies agree to share only the minimum information necessary to enable the MASH to identify whether the child or young person identified is at risk of harm or is in need of additional services and support. Agencies agree, where practical, to check that the information they disclose to the MASH is accurate and where necessary up to date, at the time of disclosure. Agencies also agree that where practical, they will notify the MASH of any new information that comes to light following their disclosure that could assist the MASH in their decision making. Agencies agree to make a pragmatic decision as to whether the information they disclose to the MASH is relevant to the enquiry being made. Irrelevant or excessive information should not be disclosed.
Information Standards. For further information on information standards and retention and security of shared information, please see the Tier 1 Information Sharing Protocol/Framework.
Information Standards. It is essential that information exchanged via the Newcastle Gateway is relevant, comprehensive, accurate and up-to-date. The assessment form prompts partners to enter specific client information and, where a client is identified as having a particular need, posing a specific risk or being involved with another agency, entering further details are mandatory. Where there is a dispute between partners regarding information quality or accuracy, partners should in the first instance inform the AINU, who will take any necessary actions to remedy the situation and provide feedback to all partners. Responsibility for information shared lies with each user, with the case owner having overall responsibility for ensuring live records are kept up to date with details of needs and required support, and closed when support is no longer provided or required. Partner organisations will be Data Controllers for information entered onto the Newcastle Gateway by their employees. Organisations may also be Data Processors if they work on information supplied by other organisations, for example by responding to referrals. Given the diversity of information collected via Gateway, signatory organisations are generally expected to hold both roles.
Information Standards. The parties have a responsibility to check the quality and accuracy of the personal data which they hold, with particular emphasis on checking the accuracy and quality of information to be shared. The parties will undertake to notify the other as soon as practicable if an error is discovered in information which has been provided to the other parties or if changes are made to the personal data e.g. demographic information, to ensure that the Parties are then able to correct or update their respective records.
Information Standards. The SERVICE PROVIDER will have in place systems and procedures which will be subject to external audit for the following areas of control over: access via passwords, data encryption, user access rights and controls over leavers and joiners.
