HOW TO USE OUR SERVICES. 1.6.1. If you need assistance In an emergency it is essential to contact primary local emergency services for all problems they cover. In all cases, out intervention cannot be a substitute for the intervention of local public services, or of any person we would have a duty to call upon under local and/or international regulations. In order to allow us to act, we recommend that you prepare your call. We will request the following information: - your surname and first name(s), - your exact location, the address and a phone number where we can reach you, - your contract number. You must imperatively: - obtain our prior approval before taking any initiatives or committing to any expenditure, - comply with the solutions we recommend, - provide us with all the elements relative to the subscribed contract, supply all documentary evidence of the expenditure for which you are claiming the refund. Original copies of all documentary evidence must be sent to us on request
Appears in 2 contracts
Samples: General Terms And, Assistance Agreement
HOW TO USE OUR SERVICES. 1.6.1. If you need assistance In an emergency situation, it is essential to contact primary local emergency services for all problems they cover. In all cases, out intervention cannot be a substitute for the intervention of local public services, or of any person we would have a duty to call upon under local and/or international regulations. In order to allow us to act, we recommend that you prepare your call. We will request the following information: - your surname and first name(s), - your exact location, the address and a phone number where we can reach you, - your contract number. You must imperatively: - obtain our prior approval before taking any initiatives or committing to any expenditure, - comply with the solutions we recommend, - provide us with all the elements relative to the subscribed contract, - supply all documentary evidence of the expenditure for which you are claiming the refund. Original copies of all documentary evidence must be sent to us on request.
Appears in 2 contracts
Samples: Assistance Agreement, Assistance Agreement
HOW TO USE OUR SERVICES. 1.6.1. If you need assistance In an emergency it is essential to contact primary local emergency services for all problems they cover. In all cases, out our intervention cannot be a substitute for the intervention of local public services, or of any person we would have a duty to call upon under local and/or international regulations. In order to allow us to act, we recommend that you prepare your call. We will request the following information: - your surname and first name(s), - your exact location, the address and a phone number where we can reach you, - your contract number. You must imperatively: - obtain our prior approval before taking any initiatives or committing to any expenditure, - comply with the solutions we recommend, - provide us with all the elements relative to the subscribed contract, supply all documentary evidence of the expenditure for which you are claiming the refund. Original copies of all documentary evidence must be sent to us on request.
Appears in 2 contracts
Samples: Assistance Agreement, Assistance Agreement
HOW TO USE OUR SERVICES. 1.6.1. If you need assistance In an emergency it is essential to contact primary local emergency services for all problems they cover. In all cases, out intervention cannot be a substitute for the intervention of local public services, or of any person we would have a duty to call upon under local and/or international regulations. In order to allow us to act, we recommend that you prepare your call. We will request the following information: - your surname and first name(s), - your exact location, the address and a phone number where we can reach you, - your contract number. You must imperatively: - obtain our prior approval before taking any initiatives or committing to any expenditure, - comply with the solutions we recommend, - provide us with all the elements relative to the subscribed contract, - supply all documentary evidence of the expenditure for which you are claiming the refund. Original copies of all documentary evidence must be sent to us on request.
Appears in 1 contract
Samples: Assistance Agreement
HOW TO USE OUR SERVICES. 1.6.1. If you need assistance In an emergency it is essential to contact primary local emergency services for all problems they cover. In all cases, out our intervention cannot be a substitute for the intervention of local public services, or of any person we would have a duty to call upon under local and/or international regulations. In order to allow us to act, we recommend that you prepare your call. We will request the following information: - your surname and first name(s), - your exact location, the address and a phone number where we can reach you, - your contract number. - You must imperatively: - obtain our prior approval before taking any initiatives or committing to any expenditure, - comply with the solutions we recommend, - provide us with all the elements relative to the subscribed contract, supply all documentary evidence of the expenditure for which you are claiming the refund. Original copies of all documentary evidence must be sent to us on request
Appears in 1 contract
Samples: Assistance Agreement
HOW TO USE OUR SERVICES. 1.6.1. If you need assistance In an emergency it is essential to contact primary local emergency services for all problems they cover. In all cases, out our intervention cannot be a substitute for the intervention of local public services, or of any person we would have a duty to call upon under local and/or international regulations. In order to allow us to act, we recommend that you prepare your call. We will request the following information: - your surname and first name(s), - your exact location, the address and a phone number where we can reach you, - your contract number. You must imperatively: - obtain our prior approval before taking any initiatives or committing to any expenditure, - comply with the solutions we recommend, - provide us with all the elements relative to the subscribed contract, - supply all documentary evidence of the expenditure for which you are claiming the refund. Original copies of all documentary evidence must be sent to us on request
Appears in 1 contract
Samples: Assistance Agreement