CHECK POINT SUPPORT OBLIGATIONS Sample Clauses
The "Check Point Support Obligations" clause defines the responsibilities of Check Point in providing technical support and maintenance services for its products or solutions. Typically, this clause outlines the scope of support, such as response times, issue resolution procedures, and the types of assistance available (e.g., software updates, troubleshooting, or customer service channels). By clearly specifying these obligations, the clause ensures that customers know what level of support to expect and helps prevent disputes regarding service expectations or performance.
CHECK POINT SUPPORT OBLIGATIONS. A description of Check Point’s direct Support offerings is set forth on Exhibit A, attached hereto. Upon Check Point’s acceptance of a valid purchase order, and corresponding payment for that Support offering selected, Customer will be entitled to receive Support according to the features and benefits provided under that offering, subject to the terms and conditions of this Agreement.