Hardware Repair/Replacement Sample Clauses
The Hardware Repair/Replacement clause outlines the obligations and procedures for fixing or substituting defective hardware provided under an agreement. Typically, it specifies the conditions under which hardware will be repaired or replaced, such as defects arising during the warranty period, and may detail timelines, responsibilities for shipping costs, or exclusions for user-caused damage. This clause ensures that customers receive functioning equipment and provides a clear process for addressing hardware failures, thereby minimizing downtime and disputes over faulty products.
Hardware Repair/Replacement. Pulse Secure will use commercially reasonable efforts to provide Hardware repair/replacement in accordance with the Hardware Replacement Support Plan purchased by End User, subject to the terms set forth in Section 4. All Hardware must be returned in accordance with Pulse Secure’s RMA process then in effect. Pulse Secure is not responsible for transportation or custom delays outside of its reasonable control.
Hardware Repair/Replacement. A. Hardware Return Procedure. In the event of Hardware failure, Customer must contact ICT-TAC and escalate cases to Juniper Technical Assistance Centre (JTAC) for Hardware failure validation and troubleshooting. After ICT-TAC/JTAC has validated the Hardware failure, Customer will receive a Return Material Authorization (RMA) number. To ensure proper tracking and handling of returned Hardware or parts, all Hardware returned to ICT Networks must have a RMA number assigned prior to their return. Customers who are not under any Support Plan may purchase Support from ICT Networks at ICT Networks’ then prevailing rates for time and materials. Hardware returns that are improperly packaged or do not include required information and RMA numbers will not be accepted and will be returned at Customers expense.
Hardware Repair/Replacement. Juniper Networks will use commercially reasonable efforts to provide Hardware repair/replacement in accordance with the Hardware Replacement Support Plan selected by Customer and the terms set forth in Section 4. Juniper is not responsible for transportation or customs delays.
Hardware Repair/Replacement