Common use of Goods Return Clause in Contracts

Goods Return. Except for specific cases accepted in writing, ThermoKey does not accept any goods return. Before any return procedure, the Client has to make a written claim and the good return has to be previously authorized in writing by ThermoKey. Cost and expenses of the return are born by the Client and the goods are carriage paid to ThermoKey’s factory. ThermoKey reserves the right to inspect the returned goods to verify the warranty applicability and, in case of verification of a fault due to ThermoKey, it will provide to substitute the defective products, or to issue a credit note, only if the warranty is still valid. On the contrary, the goods will be sent back to the Client with transport charges to be paid by the Client itself.