Common use of Functional Specification Clause in Contracts

Functional Specification. EMC shall supply, maintain and operate the Services including its various parts in accordance with the functional specification (the "Functional Specification") set forth below: The hardware and software and other equipment items shall be specified in each Statement of Work attached to this Agreement. A protected and secure computer room environment with physical access restricted to authorized personnel, and network and remote access restricted by firewall and other electronic means to authorized users; sufficient fire repression equipment so as to protect the computer hardware and network hardware used by the Applications, and backup power supplies to provide uninterrupted supplies of electricity; automatic and regularly scheduled backup of all related data and the restoration of such backups on demand by Company; storage of such backups at a location different than that of the original data, together with such disaster recovery arrangements as are necessary to enable EMC to continue to provide the Services, without interruption, in the event of an unplanned interruption of or the inaccessibility of the Applications; twenty-four hour per day, seven days per week support of the computer room; and complete facilities management, including data backups, computer hardware maintenance, network hardware maintenance, installation of software updates and fixes as supplied by the manufacturers of the computer and network hardware and software in place, and any such other tasks as required to provide the Services in accordance with the requirements and obligations identified in each Statement of Work, routine maintenance to be performed between the hours of 2:00 AM and 4:00 AM on Sunday mornings, to minimize server downtime during peak usage periods. During the term of this Agreement, the allocation of hardware, software and other equipment and Services supplied by EMC may be re-allocated to other projects by Company and EMC upon submission of a revised Statement of Work, subject to both parties written acceptance which will not be unreasonably withheld or delayed.

Appears in 2 contracts

Sources: Internet Services Agreement (Zap Com Corp), Internet Services Agreement (Zap Com Corp)