Final Level. If the grievance is not resolved with the written answer from the department head (or designee), the grievant may, within seven (7) business days from receipt of the formal written response, file a written appeal to the CAO. Within fourteen (14) business days of receipt of the written appeal, the CAO (or designee) shall investigate the grievance. The investigation may include a meeting with the concerned parties. Within seven (7) business days after completion of the investigation, the department head (or designee) shall respond in writing to the grievant.
Appears in 2 contracts
Sources: Memorandum of Understanding, Memorandum of Understanding