File Share. File share services store message content for short terms, and after the term, the message content is automatically purged. It is the responsibility of the customer or customer user to maintain the privacy of this content by choosing the encrypted File Share option or otherwise using methods not to publicize the link to retrieve the message or files sent. The RMail system secures the internet connection in the browser and may additionally secure access to the files shared if the encryption option is selected. File(s) are stored for 14-days from when the message was received by the RMail system for processing by default. Customers may request service enhancements to permit changes in storage times with default parameters from 1 to 90 days.
Appears in 3 contracts
Sources: Service Level Agreement, Service Level Agreement, Service Level Agreement