Common use of Fault Resolution Clause in Contracts

Fault Resolution. In the event that a defect, fault or impairment in the provision of the services causes an interruption to the provision of the services, and the Customer gives notification to FISL of such defect, fault or impairment, then FISL shall use its reasonable endeavors to resolve that defect, fault or impairment as soon as is reasonably practicable. If FISL determines in its reasonable opinion that any defect fault or impairment results directly or indirectly from; i the negligence, act, omission or default of the Customer ii the Customer's breach of the Agreement iii the operation, failure or malfunction of any network, equipment or software owned or controlled by the Customer iv any third party action in response to an act or omission of the Customer or any person given access to the Service by the Customer then FISL may recover in advance from its Customer all reasonable costs to be incurred by it or on its' behalf in connection with the remedy of such defect, fault or impairment.

Fault Resolution. In the event that a defect, fault or impairment in the provision of the services causes an interruption to the provision of the services, and the Customer gives notification to FISL of such defect, fault or impairment, then FISL shall use its reasonable endeavors endeavours to resolve that defect, fault or impairment as soon as is reasonably practicable. If FISL determines in its reasonable opinion that any defect fault or impairment results directly or indirectly from; i the negligence, act, omission or default of the Customer ii the Customer's breach of the Agreement iii the operation, failure or malfunction of any network, equipment or software owned or controlled by the Customer iv any third third-party action in response to an act or omission of the Customer or any person given access to the Service by the Customer then FISL may recover in advance from its Customer all reasonable costs to be incurred by it or on its' behalf in connection with the remedy of such defect, fault or impairment.