Facility Management. Total number of 5 service engineers are to be stationed at Bank’s Head Office for the purpose of Facility Management of VC systems. Timings for all working days is from 8.00 AM to 8.00 PM. The details provided should include: Calls logged on daily basis with time & allotted call/complaint number /equipment make / model / Sr. Nos. Nature of complaint. ON-SITE MAINTENANCE CONTRACT OF VIDEO CONFERENCING SYSTEMS AND PERIPHERALS AND FACILITY MANAGEMENT OF VC SETUP Statistic on the response time / resolution time. Monitoring / follow up with the supplied service provider in case of equipment under warranty. Location address of complaint
Appears in 2 contracts
Sources: On Site Maintenance Contract, On Site Maintenance Contract