Common use of Expert Services Clause in Contracts

Expert Services. “Expert Services” mean secure web design and website cleaning services, either manually or automatically through services such as the SiteLock’s Secure Malware Alert & Removal Tool (SMART). In the event SiteLock provides Expert Services to Customer, Customer understands, acknowledges and agrees to allow SiteLock to perform any and/or all of the following: (i) Use credentials provided by Customer to log in to Customer’s website through Customer’s control panel and/or FTP; (ii) Download Customer’s website including but not limited to the website images, pages, code, database, and any associated applications related to Customer’s website; (iii) Diagnose, repair, and/or remove any malware or links to malware, modify code to remove vulnerabilities identified to be database or cross-site scripting types of hacks; (iv) Perform web design services and/or create new webpages; (v) Re-upload Customer’s website and/or modify Customer’s login credentials to any application, account, and/or related matters; (vi) Contact Customer’s hosting company on the customer’s behalf; (vii) Contact Google, Phishtank and/or other malware listing authorities on the Customer’s behalf; and (viii) Customer’s may also use SiteLock’s SMART (Secure Malware Alert & Removal Tool) to perform scans in addition to the activities discussed in section 13(a)(i) through (iv) above.

Appears in 1 contract

Sources: Customer Agreement

Expert Services. “Expert Services” mean secure web design and website cleaning services, either manually or automatically through services such as the SiteLock’s Secure Malware Alert & Removal Tool (SMART). In the event SiteLock provides Expert Services to Customer, Customer understands, acknowledges and agrees to allow SiteLock to perform any and/or all of the following: (i) Use credentials provided by Customer to log in to Customer’s website through Customer’s control panel and/or FTP; (ii) Download Customer’s website including but not limited to the website images, pages, code, database, and any associated applications related to Customer’s website; (iii) Diagnose, repair, and/or remove any malware or links to malware, modify code to remove vulnerabilities identified to be database or cross-site scripting types of hacks; (iv) Perform web design services and/or create new webpages; (v) Re-upload Customer’s website and/or modify Customer’s login credentials to any application, account, and/or related matters; (vi) Contact Customer’s hosting company on the customer’s behalf; (vii) Contact Google, Phishtank and/or other malware listing authorities on the Customer’s behalf; and (viii) Customer’s may also use SiteLock’s SMART (Secure Malware Alert & Removal Tool) to perform scans in addition to the activities discussed in section 13(a)(i) through (iv) above.;

Appears in 1 contract

Sources: Customer Agreement