Expert Services. “Expert Services” mean secure web design and website cleaning services, either manually or automatically through services such as the SiteLock’s Secure Malware Alert & Removal Tool (SMART). In the event SiteLock provides Expert Services to Customer, Customer understands, acknowledges and agrees to allow SiteLock to perform any and/or all of the following: (i) Use credentials provided by Customer to log in to Customer’s website through Customer’s control panel and/or FTP; (ii) Download Customer’s website including but not limited to the website images, pages, code, database, and any associated applications related to Customer’s website; (iii) Diagnose, repair, and/or remove any malware or links to malware, modify code to remove vulnerabilities identified to be database or cross-site scripting types of hacks; (iv) Perform web design services and/or create new webpages; (v) Re-upload Customer’s website and/or modify Customer’s login credentials to any application, account, and/or related matters; (vi) Contact Customer’s hosting company on the customer’s behalf; (vii) Contact Google, Phishtank and/or other malware listing authorities on the Customer’s behalf; and (viii) Customer’s may also use SiteLock’s SMART (Secure Malware Alert & Removal Tool) to perform scans in addition to the activities discussed in section 13(a)(i) through (iv) above.
Appears in 1 contract
Sources: Customer Agreement
Expert Services. “Expert Services” mean secure web design and website cleaning services, either manually or automatically through services such as the SiteLock’s Secure Malware Alert & Removal Tool (SMART). In the event SiteLock provides Expert Services to Customer, Customer understands, acknowledges and agrees to allow SiteLock to perform any and/or all of the following: (i) Use credentials provided by Customer to log in to Customer’s website through Customer’s control panel and/or FTP; (ii) Download Customer’s website including but not limited to the website images, pages, code, database, and any associated applications related to Customer’s website; (iii) Diagnose, repair, and/or remove any malware or links to malware, modify code to remove vulnerabilities identified to be database or cross-site scripting types of hacks; (iv) Perform web design services and/or create new webpages; (v) Re-upload Customer’s website and/or modify Customer’s login credentials to any application, account, and/or related matters; (vi) Contact Customer’s hosting company on the customer’s behalf; (vii) Contact Google, Phishtank and/or other malware listing authorities on the Customer’s behalf; and (viii) Customer’s may also use SiteLock’s SMART (Secure Malware Alert & Removal Tool) to perform scans in addition to the activities discussed in section 13(a)(i) through (iv) above.;
Appears in 1 contract
Sources: Customer Agreement