Common use of Error Procedures Clause in Contracts

Error Procedures. A member of the Support Team (in the case of ---------------- Standard or Gold Support) or a Dedicated Support Engineer (in the case of Platinum Support) will respond to reports of Error conditions brought to Interwoven's attention within the allotted time described below of receiving a report. Interwoven will further exercise commercially reasonable efforts to correct any Error reported by Customer in accordance with the following procedures. Interwoven will reasonably determine the priority classification of any Error in its sole discretion.