Equipment Performance. 9.1. Equipment at each Purchasing Entity location shall maintain, at all times, a 95% or better uptime. 9.2. Downtime shall be computed from the time the Contractor is notified of equipment failure until the equipment is fully operational. 9.3. Equipment that does not meet the performance standard of 95% for a two (2) consecutive 9.4. Equipment failure may not be attributed to the use of recycled paper and/or recycled/remanufactured supplies, as long as those products meet the specifications set by the USPS. 9.5. Contractor shall grant a credit to the Purchasing Entity for any Equipment which fails to perform at the level defined in this Section 9. The credit shall be equivalent to the percentage of down time experienced within that month.
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Sources: Participating Addendum, Participating Addendum