Common use of Emergency Support Clause in Contracts

Emergency Support. Emergency support is deemed necessary only if the website is over 40% non- functioning. An example is if a predominantly e-commerce website is not able to accept payments, that would be considered an emergency. However, if a website that offers some e-commerce functionality, but the main purpose of the website is not e-commerce, and the website is not able to accept payments, that would not be considered an emergency.

Emergency Support. Emergency support is deemed necessary only if the website is over 40% non- functioning. An example is if a predominantly e-commerce website is not able to accept payments, that would be considered an emergency. However, if a website that offers some e-commerce functionality, but the main purpose of the website is not e-commerce, and the website is not able to accept payments, that would not be considered an emergency.be