Common use of DISPATCH CENTERS Clause in Contracts

DISPATCH CENTERS. The Regional Dispatch Center (RDC) and the Local Dispatch Center (LDC) provide continuous 24 hour per day, 7 days per week, 365 days per year capability that monitors normal operations on one or more Navy installations and directs an appropriate first response to questionable situations or confirmed incidents that endanger Navy personnel or the Navy mission. Response is enacted using the available Security, Firefighting, and Medical resources assigned to the area of the incident as well as civil authorities when appropriate. The Dispatch Center serves as the Public Safety Answering Point (PSAP) that fields incoming emergency telephone calls from the public that originate from within a U.S. Navy installation. It also monitors and directs the initial response to numerous Security and Fire Alarms throughout its area of responsibility. Enterprise Navy Emergency Response Management System (E-NERMS) is at the center of emergency response for the RDC. E-NERMS is a consolidated Computer Aided Dispatch (CAD) system that combines traditional emergency dispatch services with modern Geographic Information Systems (GIS) real-time services, such as Address Verification, Automatic Vehicle Location, Recommendation and Routing, Map Displays, and Online GIS Updating. E-NERMS provides an enterprise system that standardizes equipment, operating processes, and capability across all RDCs in continental United States (CONUS). Outside CONUS, this emergency response functionality is provided by the OCONUS Navy Consolidated Emergency Response System (ON-CERS). It provides a standardized VMware virtualized environment that accommodates services such as a CAD Infrastructure that supports centralized administration and two redundant Service Delivery Point (SDP) datacenters for RDC off- site storage, CAD failover, and failback capability. Hardware for E-NERMS is located at both the RDC and SDP. The integrated technologies enable the Navy to consolidate emergency calls and dispatch functions for police, fire, and emergency medical agencies. NOTE: Hardware for E-NERMS is located in the Service Delivery Points (SDP) and may require additional access requirements. 1.4.1.4.1 Dispatch operations benefit from use of the following technologies to optimize emergency communication and response times: 1.4.1.4.1.1 Alarm Monitoring & Automation 1.4.1.4.1.1.1 Regional Alarm Monitoring & Automation System (RAMAS) 1.4. 1.4.1.1.2 Local Alarm Monitoring & Automation System (LAMAS)