Common use of DEVICE DELIVERY Clause in Contracts

DEVICE DELIVERY. 4.3.1. Requests for new devices should be made by submitting a request through the self service portal. 4.3.2. In normal circumstances, delivery of standard catalogue items will be achieved within 5 working days of the request being placed. The OLA clock will operate during core working hours 0800-1800 Monday to Friday. Anything logged outside of those hours will automatically start the OLA clock at 0800 next working day. 4.3.3. At the start of the academic year, please give us much notice as possible in order to cater for increased demand. 4.3.4. Non-standard devices will be built-to-order by the manufacturer and are subject to the lead times from our suppliers. Customers will be advised of current lead times when the request is received by IT Services. An interim device will be offered if the device is required in advance of scheduled delivery.