Development Projects and Technical Support Sample Clauses

Development Projects and Technical Support. Upon Customers written request, Metavante will develop and provide to Customer a good faith estimate of any additional charges which Customer may incur in connection with the operation of any new software, major modification or enhancements developed by Metavante or the acquisition of Third Party software, Nothing contained herein shall obligate Metavante to develop enhancements requested by Customer.

Development Projects and Technical Support. A. Upon Customer's written request, Metavante will develop and provide to Customer a good faith estimate of any additional charges which Customer may incur in connection with the operation of any new software, major modification or enhancements developed by Metavante or the acquisition of Third Party software. Subject to such development schedule as is mutually agreed upon by the parties, Metavante shall develop enhancements or modifications to the Metavante Software requested by Customer provided that (a) the enhancements or modifications do not adversely affect the architectural integrity or performance of Metavante Software as operated in Metavante' non-custom service bureau environment; (b) the enhancements or modifications do not increase Metavante' unit cost to provide Services for its other service bureau customers; and (c) Customer shall pay all fees and costs related to such development project as mutually agreed by the parties. In the event that Customer requests programming enhancements from Metavante, Metavante agrees to provide an estimate of the hours of programming services necessary to complete such enhancements within fifteen (15) business days after receipt of detailed information necessary to complete the estimation process. Metavante further agrees that, subject to availability of qualified resources, Metavante shall commence development efforts on such enhancements within forty-five (45) days after Metavante receives approval from Customer to commence such development.

Development Projects and Technical Support. A. Upon Customer’s written request, M&I will develop and provide to Customer a good faith estimate of any additional charges which Customer may incur in connection with the operation of any new software, major modification or enhancements developed by M&I or the acquisition of Third Party software. Customer agrees that M&I will have the opportunity to bid on and be considered for all software development, maintenance and other technology projects related to the Services that Customer wishes to implement. Nothing contained herein shall obligate: (a) M&I to develop enhancements requested by Customer; or (b) for Customer to obtain such services from M&I. B. For Customer requested enhancements requiring a programming effort in excess of eighty (80) hours, M&I agrees to provide Customer ballpark programming estimates within fifteen (15) business days following receipt of all information necessary to process such request. Detailed programming estimate will be made available to Customer within an additional twenty (20) business days. After Customer’s approval of any such detailed estimate, M&I agrees to schedule the development of such enhancement within thirty (30) business days. C. M&I agrees to disclose to Customer its plans for new product development prior to general release of such information. Customer shall have the opportunity to participate in the development of any such product. Upon completion of such development, Customer may utilize any such new product on a trial basis under mutually agreeable terms. The fees for any such new product utilized by Customer shall be waived for a period up to ninety (90) days. First Midwest Renew 10 21