DELIVERABLES, REPORTING & DATA COLLECTIONS. The Contractor shall collect ample program data and information. The County will provide the Contractor with data collection and reporting formats to enter the required program data on a consistent and on-going basis. ACSSA will use this data to provide the County and the State with monthly, quarterly, and year-to-date statistical reports related to program outcomes. How well was it done? and Is anyone better off? The following performance outcomes are intended to be accomplished during the initial program period and for all additional years thereafter unless different outcome measures are negotiated in subsequent years. The Contractor should understand that the following performance standards will be used by the ACSSA to measure the success of this contract and assure the quality of the service delivery. The ACSSA reserves the right to modify the specified numbers to conform to any changes in future regulations to which the ACSSA is subject. The ACSSA and the WBA have established the following goals, which must be met or exceeded during and at the completion of each contract year: RBA Performance Measures Target Goal How to Calculate Agency Data Source Scorecard Calcula- tion How Much? # of participants served in the program Undefined # of CalWORKs + CF E&T participants who attend Orientation Contractor Spreadsheet YTD How Well? % of referred participants who attend Orientation 60% # of CalWORKs + CalFresh E&T participants who completed Orientation divided by # CalWORKs + CalFresh E&T participants who are scheduled for Orientation Contractor Spreadsheet YTD % of participants who signed an Employment Plan 75% # of CalWORKs + CalFresh E&T participants who signed an Employment Plan divided by # CalWORKs + CalFresh E&T participants who have completed Appraisal/ Assessment Contractor Spreadsheet YTD % of participants who complete the first activity in their Employment Plans 80% # of CalWORKs + CalFresh E&T participants who complete the first activity in their Employment Plans divided by # of CalWORKs + CalFresh E&T participants who sign Employment Plans Contractor Spreadsheet YTD % of program participants who complete the full Orientation process who are enrolled in a Welfare-to-Work program activity within 10 days after the completion of the Employment Plan 75% # of CalWORKs + CalFresh E&T participants who are enrolled in a WTW activity within 10 days after completing the Employment Plan divided by # of CalWORKs + CalFresh E&T participants who are enrolled in a WTW activity within 10 days after completing the Employment Plan Contractor Spreadsheet YTD % of participants who successfully complete the Work Experience activity 75% # of participants who successfully complete the Work Experience activity % of participants who successfully complete the Work Experience activity 75% % of participants in a Contractor- led activity placed in employment 50% # CalWORKs + CalFresh E&T participants placed into jobs divided by # CalWORKs + CalFresh E&T participants in a Contractor-led activity Contractor Spreadsheet YTD % of employed participants who were in a Contractor-led activity who are placed in full time employment 50% # of CalWORKs + CalFresh E&T participants working full time divided by # CalWORKs + CalFresh E&T participants who were in a Contractor-led activity placed in jobs Contractor Spreadsheet YTD % of participants who retain their jobs for 180 days (WTW) or 90 days (CF E&T) after initial confirmation of employment 85% # of employed participants still employed after 180 days (WTW) or 90 days (CF E&T) divided by # of employed participants who began employment 180 days ago (WTW) or 90 days (CF E&T) Contractor Spreadsheet YTD % of participants who obtained full time permanent employment for 180 days (WTW) or 90 days (CF E&T) who have employer- provided medical insurance 60% # of participants who obtained full time permanent employment for 180 days (WTW) or 90 days (CF E&T) who have employer provided medical insurance divided by # of CalWORKs only participants who obtained full time permanent employment for 180 days (WTW) or 90 days (CF E&T) Contractor Spreadsheet YTD Definitions Self-Sufficiency Plans: Welfare-To-Work Plan /Family Self-Sufficiency Plan (FSSP)/ Individual Education Plan (IEP). Full-time: Working 35 or more hours per week at one job or combined at multiple jobs. Appraisal: Appraisal is a WTW activity, which includes program information on the participant’s employment history, skills and need for supportive services. Appraisal is usually conducted by using the Online CalWORKs Appraisal Tool (OCAT).
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DELIVERABLES, REPORTING & DATA COLLECTIONS. The Contractor shall will be expected to collect ample program data and information. The County will provide the Contractor with data collection and reporting formats to enter the required program data on a consistent and on-going basis. ACSSA ACSSA’ s Office of Policy, Evaluation & Planning (OPEP) will use this data to provide the County and the State with monthly, quarterly, and year-to-date statistical reports related to program outcomes. How well was it done? and Is anyone better off? The following performance outcomes are intended to be accomplished during the initial program period and for all additional years thereafter unless different outcome measures are negotiated in subsequent years. The Contractor should understand that the following performance standards will be used by the ACSSA to measure the success of this contract and assure the quality of the service delivery. The ACSSA SSA reserves the right to modify the specified numbers to conform to any changes in future regulations to which the ACSSA is subject. The ACSSA and the WBA have established the following goals, which must be met or exceeded during and at the completion of each contract year: RBA Performance Measures Target Goal How to Calculate Agency Data Source Scorecard Calcula- tion Calculation How Much? # of participants served in the program Undefined # of CalWORKs + CF E&T participants who attend Orientation Contractor Spreadsheet YTD How Well? % of referred participants who attend Orientation 60% # of CalWORKs + CalFresh E&T participants who completed attend Orientation divided by # CalWORKs + CalFresh E&T participants who are scheduled for Orientation Contractor Spreadsheet YTD % of participants who signed an Employment a Self- Sufficiency Plan 75% # of CalWORKs + CalFresh E&T participants who signed an Employment a Self- Sufficiency Plan divided by # CalWORKs + CalFresh E&T participants who have completed Appraisal/ Assessment Contractor Spreadsheet YTD % of participants who complete the first activity in their Employment Self- Sufficiency Plans 80% # of CalWORKs + CalFresh E&T participants who complete the first activity in their Employment Self- Sufficiency Plans divided by # of CalWORKs + CalFresh E&T participants who sign Employment Self-Sufficiency Plans Contractor Spreadsheet spreadsheet YTD % of program participants who complete the full Orientation process who are enrolled in a Welfare-to-Work program activity within 10 days after the completion of the Employment Self-Sufficiency Plan 75% # of CalWORKs + CalFresh E&T participants who are enrolled in a WTW activity within 10 days after completing the Employment Self-Sufficiency Plan divided by # of CalWORKs + CalFresh E&T participants who are enrolled in a WTW activity within 10 days after completing complete the Employment Plan full Orientation Contractor Spreadsheet YTD % of participants who successfully complete the Work Experience activity 75% # of participants who successfully complete the Work Experience activity % of participants who successfully complete the Work Experience activity 75% % of participants in a Contractor- led activity placed in employment 50% # CalWORKs + CalFresh E&T participants placed into jobs divided by # CalWORKs + CalFresh E&T participants in a Contractorwho sign Self-led activity Sufficiency Plans Contractor Spreadsheet YTD % of employed participants who were in a Contractor-led activity who are placed in full time employment 50% # of CalWORKs + CalFresh E&T participants working full time divided by # CalWORKs + CalFresh E&T participants who were in a Contractor-led activity placed in jobs Contractor Spreadsheet YTD Average starting wage of participants placed in jobs $14.00 Total sum of starting hourly wages for all CalWORKs + CalFresh E&T participants placed in jobs # of participants placed in jobs Contractor Spreadsheet YTD Is Anyone Better Off? % of CalWORKs only participants who retain their jobs for 180 days (WTW) or 90 days (CF E&T) after initial confirmation of employment 85% # of employed participants CalWORKs only still employed after 180 days (WTW) or 90 days (CF E&T) divided by # of employed CalWORKs only participants who began employment 180 days ago (WTW) or 90 days (CF E&T) Contractor Spreadsheet YTD % of participants CalWORKs only who obtained full time permanent employment for 180 days (WTW) or 90 days (CF E&T) who have employer- employer-provided medical insurance 60% # of participants who obtained full time permanent employment for 180 days (WTW) or 90 days (CF E&T) who have employer provided medical insurance divided by # of CalWORKs only participants who obtained full time permanent employment for 180 days (WTW) or 90 days (CF E&T) who have employer provided medical insurance Contractor Spreadsheet YTD Definitions Self-Sufficiency Plans: Welfare-To-Work Plan /Family WTW2/Family Self-Sufficiency Plan (FSSP)/ Individual Education Plan (IEP). Full-time: Working 35 or more hours per week at one job or combined at multiple jobs. Appraisal: Appraisal is a WTW activity, which includes program information on the participant’s employment history, skills and need for supportive services. Appraisal is usually conducted by using the Online CalWORKs Appraisal Tool (OCAT). Assessment: Assessment is a WTW activity, which includes obtaining the participant’s work ability, educational history and current level, need for supportive services, local data market information, and identification of resources and completion of WTW plan. Participant Served: A mandatory or voluntary CalWORKs + CalFresh E&T applicant who is registered and actively participating in the WTW program.
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Sources: Master Contract