Debt Recovery. 21.1 We will not commence proceedings for the recovery of a debt relating to the sale and supply of a water retail service by us if: (a) you continue to adhere to the terms of a flexible payment plan or other agreed payment arrangement; or (b) we have failed to comply with the requirements of: (i) our Hardship Policy in relation to you; or (ii) the contact relating to non- payment of bills, payment plans and assistance to residential customers experiencing payment difficulties; or (c) you currently have a flow restriction device installed at the relevant supply address in accordance with clause 24.1(a).
Appears in 2 contracts
Sources: Sales Contract, Sales Contracts
Debt Recovery.
21.1 20.1 We will not commence proceedings for the recovery of a debt relating to the sale and supply of a water retail service by us if:
(a) you continue to adhere to the terms of a flexible payment plan or other agreed payment arrangement; or
(b) we have failed to comply with the requirements of:
(i) our Hardship Policy in relation to you; or
(ii) the contact this contract relating to non- non-payment of bills, payment plans and providing assistance to residential customers experiencing payment difficulties; or
(c) you currently have a flow restriction device installed at the relevant supply address in accordance with clause 24.1(a)23.
Appears in 2 contracts
Sources: Customer Sale Contract, Customer Sale Contract
Debt Recovery.
21.1 20.1 We will not commence proceedings for the recovery of a debt relating to the sale and supply of a water retail service by us if:
(a) you continue to adhere to the terms of a flexible payment plan or other agreed payment arrangement; or
(b) we have failed to comply with the requirements of:
(i) our Hardship Policy in relation to you; or
(ii) the contact relating to non- non-payment of bills, payment plans and assistance to residential customers experiencing payment difficulties; or
(c) you currently have a flow restriction device installed at the relevant supply address in accordance with clause 24.1(a)23.
Appears in 1 contract
Sources: Customer Sale Contract
Debt Recovery.
21.1 We will not commence proceedings for the recovery of a debt relating to the sale and supply of a water retail service by us if:
(a) you continue to adhere to the terms of a flexible payment plan or other agreed payment arrangement; or
(b) we have failed to comply with the requirements of:
(i) our Hardship Policy in relation to you; or
(ii) the contact relating to non- payment of bills, payment plans and assistance to residential customers experiencing payment difficulties; orcustomers
(c) you currently have a flow restriction device installed at the relevant supply address in accordance with clause 24.1(a).
Appears in 1 contract
Sources: Standard Customer Sales Contract
Debt Recovery.
21.1 20.1 We will not commence proceedings for the recovery of a debt relating to the sale and supply of a water retail service by us if:
(a) you continue to adhere to the terms of a flexible payment plan or other agreed payment arrangement; or
(b) we have failed to comply with the requirements of:
(i) our Hardship Policy in relation to you; or
(ii) the contact relating to non- non-payment of bills, payment plans and assistance to residential customers experiencing payment difficulties; or
(c) you currently have a flow restriction device installed at the relevant supply address in accordance with clause 24.1(a)0.
Appears in 1 contract
Sources: Customer Sale Contract
Debt Recovery.
21.1 20.1 We will not commence proceedings for the recovery of a debt relating to the sale and supply of a water retail service by us if:
(a) you continue to adhere to the terms of a flexible payment plan or other agreed payment arrangement; or
(b) we have failed to comply with the requirements of:
(i) our Hardship Policy in relation to you; or
(ii) the contact this contract relating to non- non-payment of bills, payment plans and providing assistance to residential customers experiencing payment difficulties; or
(c) you currently have a flow restriction device installed at the relevant supply address in accordance with clause 24.1(a)23.
Appears in 1 contract
Sources: Customer Sale Contract
Debt Recovery.
21.1 19.1 We will not commence proceedings for the recovery of a debt relating to the sale and supply of a water retail service by us if:
(a) you continue to adhere to the terms of a flexible payment plan or other agreed payment arrangement; or
(b) we have failed to comply with the requirements of:
(i) our Hardship Policy in relation to you; or
(ii) the contact this contract relating to non- non-payment of bills, payment plans and providing assistance to residential customers experiencing payment difficulties; or
(c) you currently have a flow restriction device installed at the relevant supply address in accordance with clause 24.1(a)23.
Appears in 1 contract
Sources: Customer Sale Contract
Debt Recovery.
21.1 We will not commence proceedings for the recovery of a debt relating to the sale and supply of a water retail service by us if:
(a) you continue to adhere to the terms of a flexible payment plan or other agreed payment arrangement; or
(b) we have failed to comply with the requirements of:
(i) our Hardship Policy in relation to you; or
(ii) the contact relating to non- payment of bills, payment plans and assistance to residential customers experiencing payment difficulties; or
(c) you currently have a flow restriction device installed at the relevant supply address in accordance with clause 24.1(a).
Appears in 1 contract
Sources: Sales Contracts