Data Restoration. In the event of a loss of Customer Data due to a disaster, the Data is restored using the most recent backup so that the Services are available within twelve hours of the incident. In the event of a server (host) loss, an already “imaged” stand‐by server will be provisioned in place of the failed server in the “state‐less” application server farm. This standby server can be in production within four hours.
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Sources: Services Subscription Agreement
Data Restoration. In the event of a loss of Customer Data due to a disaster, the Data is restored using the most recent backup so that the Services are available within twelve hours of the incident. In the event of a server (host) loss, an already “imaged” stand‐by stand-by server will be provisioned in place of the failed server in the “state‐lessstate-less” application server farm. This standby server can be in production within four hours.
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