Common use of Customer Focus Clause in Contracts

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Managing diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities irrespective of age and gender; supports equal and fair treatment and opportunity for all Priority Setting Spends own time and the time of others on what is important; can quickly sense what will help or hinder when seeking to accomplish goals; eliminates roadblocks; creates focus Problem Solving Uses logic and established processes to solve difficult problems and achieve effective solutions; can see hidden problems; Is excellent at honest analysis; looks beyond the obvious ; doesn’t stop at the first answers • AHS&T Professional Leaders (PLs) • Clients, patients, families, whanau and caregivers • Multidisciplinary colleagues working in interprofessional ways • Services from the community, funding bodies, student or intern clinical liaison staff • Operational manager • Primary care - GPs, other medical staff • AHST Professional Development Facilitator • Relevant professional organisations • Administration staff • Other service providers • Relevant external services/organisations/stakeholders Clinical Area Specific Requirements This position involves working with adults in an inpatient, outpatient and community setting with swallowing and communication impairments arising from a variety of aetiologies. Presentations may include Stroke, Traumatic Brain Injury and other neurologic conditions. Services are delivered in a range of settings to best meet the needs of the person and their whānau and may include videofluoroscopy assessments (VFSS) as a part of their care. Professional requirements • The appointee will have a degree in Speech-Language Therapy • The appointee must be eligible for full or provisional membership of the New Zealand Speech- Language Therapy Association and hold an annual practising certificate with NZSTA while employed. • All Speech-Language Therapists must maintain a continuing education/professional development record and participate in appropriate supervision while practising. ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Must be hold a degree or equivalent in Speech-Language Therapy and be eligible for full or provisional NZSTA membership. • Dysphagia competency preferred. Experience • A high level of interpersonal and communication • Experience with a wide range of presentations in an adult rehab setting • Experience and interest in AAC use • Experience carrying out and interpreting VFSS Knowledge and Skills: • Ability to work in a supportive and honest manner with whanau, caregivers and others that are involved in the care and support of the patient. • Ability to motivate others while working in partnership • Able to gain peer credibility and respect • Accept responsibility for own actions • Possess the ability to problem solve and demonstrate initiative Personal Qualities • Facilitate an appropriate and high-quality Speech-Language Therapy process for service users/patients, using evidence-based practice. • Be able to work actively and co-operatively in a multidisciplinary team and liaise appropriately with relevant health care professionals, service managers and external organisations • Be an active participant in the continual development and improvement of Speech Language Therapy provision of care within the inpatient setting and other settings as applicable, also to the profession of Speech Language Therapy in directing professional development and personal growth • Be familiar with and prescribe adaptive equipment and communication aids within the parameters of relevant funding sources for patients • Have up to date knowledge and use evidence-based practice in appropriate adult therapy areas. Experience or willingness to provide speech therapy interventions in a flexible manner, including 1:1 and group work (as appropriate) in person and via telehealth. • A willingness to work with Allied Health Assistants to facilitate a high quality service for the person and their whānau. • Experience working with dysphagia would be desirable and willingness to engage in continuing professional development in this area. • Use of AAC in an adult rehabilitation context with the person’s whanau/caregivers • Complete relevant documentation in the clinical record, electronic data and statistics • Assist in the support and mentoring of students/new graduates/other staff as required • Assist with cover for workload in other areas as directed/required • Have an appropriate presentation and standard of personal care and grooming • Perform other duties relevant to the position as required • Must have and maintain a full current NZ driver’s licence • Have an appropriate level of fitness and an ability to undertake physically demanding tasks safely. Legislative requirements • Practise in accordance with relevant legislation, codes, policies etc. and upholds consumer rights • Uphold professional code of ethics Assessments and interventions (if appropriate to profession) • Undertake accurate and comprehensive assessments and evaluations • Plan and implement appropriate interventions • Provide relevant education - including any relevant alternative options - in a format that can be clearly understood • Collaborate with patients-populations to set realistic, person-centred outcomes Evidence-based practice and research • Consistently refer to and relate practice to literature and research • Critique, discuss and disseminate evidence based best practice • Reflect on and evaluate the effectiveness of own practice Documentation • Maintain confidentiality of patient information and documentation • Adhere to Southern DHB’s documentation standards Culturally Sensitive Practice • Practices in a culturally safe manner • You adhere to professional and legislative standards of practice • You work according to the scope of your Annual Practising Certificate • Your interventions are realistic and based on best practice • You use standard measurement tools and equipment as set down by departmental or professional protocols • Your documentation is timely, clear, concise and accurate • You assist others to gain appropriate support and representation which reflects their cultural needs and preferences. • You implement evidence-based best practice procedures and guidelines • You update your knowledge related to best practice guidelines and area of practice • You maintain a professional portfolio or participate in an approved CPD programme (as per professional requirements) • Participate in and contribute to the functioning of the interprofessional team • Attends and contributes to relevant department, clinical and team meetings, leading and facilitating such meetings as requested • Establish and maintain an effective working relationship with other staff Time management • Manage own time adopting a disciplined approach to establishing and following identified role-related priorities Skill Sharing • Share skills (as appropriate) with other health professionals and unregulated (assistant) workforces to enhance person centred outcomes • You have formal and informal systems in place for supporting colleagues • You maintain supervision records for students • You participate as a team member to ensure the best outcomes for patients/ people • Your tasks are scheduled and completed in a timely manner • You use recognised skill sharing processes such as the Calderdale framework to delegate parts of your practice to other team members Of Self • Develop both personally and professionally to meet the changing needs of your career and profession • Reflect on and evaluate the effectiveness of own practice • Develop and maintain professional competency • Appraisal, peer review, observed practice or other professional audits as applicable Of Others Contribute to the support and education of colleagues and students to enhance development of the profession • Consistently refer to and relate practice to literature and research • Critique, discuss and disseminate evidence based best practice • Provides interdisciplinary education in direct clinical area, or discipline specific teaching across teams. • Maintains an awareness of current developments in the clinical areas being worked in and make recommendations to changes in practice. • Be involved in the induction and training of newly appointed staff as required. • Provides mentoring and clinical support and / or professional supervision where required. • You have formal and informal systems in place for supporting colleagues • You maintain supervision records for students • You implement evidence-based best practice procedures and guidelines • You update your knowledge related to best practice guidelines and area of practice • You maintain a professional portfolio or participate in an approved CPD programme (as per professional requirements) • You hold current registration where applicable or as required • You maintain an up-to-date professional development plan

Appears in 1 contract

Sources: Employment Agreement

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Managing diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities irrespective of age and gender; supports equal and fair treatment and opportunity for all Priority Setting Spends own time and the time of others on what is important; can quickly sense what will help or hinder when seeking to accomplish goals; eliminates roadblocks; creates focus Problem Solving Uses logic and established processes to solve difficult problems and achieve effective solutions; can see hidden problems; Is excellent at honest analysis; looks beyond the obvious ; doesn’t stop at the first answers • AHS&T Professional Leaders (PLs) • Clients, patients, families, whanau and caregivers • Multidisciplinary colleagues working in interprofessional ways • Services from the community, funding bodies, student or intern clinical liaison staff • Operational manager • Primary care - GPs, other medical staff • AHST Professional Development Facilitator • Relevant professional organisations • Administration staff • Other service providers • Relevant external services/organisations/stakeholders Clinical Area Specific Requirements This position involves working with adults in an inpatient, outpatient and community setting with swallowing and communication impairments arising from a variety of aetiologies. Presentations may include Stroke, Traumatic Brain Injury and other neurologic conditions. Services are delivered in a range of settings to best meet the needs of the person and their whānau and may include videofluoroscopy assessments (VFSS) as a part of their care. Professional requirements • The appointee will have a degree in Speech-Language Therapy • The appointee must be eligible for full or provisional membership of the New Zealand Speech- Language Therapy Association and hold an annual practising certificate with NZSTA while employed. • All Speech-Language Therapists must maintain a continuing education/professional development record and participate in appropriate supervision while practising. ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Must be hold registered with the Physiotherapy Board of New Zealand in accordance with the HPCA Act 2004 and possess a degree or equivalent current Practising Certificate • Must actively participate in Speechthe Physiotherapy Board of New Zealand’s re-Language Therapy and certification programme • Must be eligible to work in New Zealand or have a work visa/permit • Be an Accredited Assessor for full the Equipment Management Service as appropriate or provisional NZSTA membershipbe prepared to work towards this accreditation Experience • Successful completion of a relevant undergraduate physiotherapy qualification, including clinical placements in hospital settings. • Dysphagia competency preferred. Experience Knowledge and Skills: • A high level of interpersonal and communication • Experience with a wide range of presentations in an adult rehab setting • Experience and interest in AAC use • Experience carrying out and interpreting VFSS Knowledge and Skills: • Ability to work in a supportive and honest manner with whanau, caregivers and others that are involved in the care and support of the patient. • Ability to motivate others while working in partnership • Able to gain peer credibility and respect • Accept responsibility for own actions skills • Possess the ability to problem solve and demonstrate initiative Personal Qualities • Facilitate an appropriate and high-high quality Speech-Language Therapy process for service users/patientsphysiotherapy management of inpatients, using evidence-based practice. outpatients (including hydrotherapy) and community patients where designated Be able to work Work actively and co-operatively in a multidisciplinary an inter-professional team and liaise appropriately with relevant health care professionals, service managers professionals • Prescribe mobility aids and external organisations • Be an active participant in the continual development and improvement of Speech Language Therapy provision of care within the inpatient setting and other settings as applicable, also to the profession of Speech Language Therapy in directing professional development and personal growth • Be familiar with and prescribe adaptive equipment and communication aids (including wheelchairs) within the parameters of relevant funding sources for patients departmental provision guidelines Have up Prepare progress and discharge reports to date knowledge meet service and use evidence-based practice ACC requirements • Water confident and able to meet the hydrotherapy pool safety training requirements to participate in appropriate adult therapy areas. Experience or willingness to provide speech therapy interventions in a flexible manner, including 1:1 and group work (as appropriate) in person and via telehealthhydrotherapy. • A willingness to work with Allied Health Assistants to facilitate a high quality service for the person and their whānau. • Experience working with dysphagia would be desirable and willingness to engage in continuing professional development in this area. • Use of AAC in an adult rehabilitation context with the person’s whanau/caregivers • Complete relevant documentation Participate in the clinical record, electronic data on-call and statistics weekend service • Assist in the support and mentoring of students/new graduates/other staff students and Allied Health Assistants as required • Assist with cover for workload in other areas as directed/required • Have an appropriate presentation and standard of personal care and grooming directed • Perform other duties relevant to the position as required • Must have and maintain possess a full and current NZ driverDriver’s licence • Base knowledge of first-aid and willingness to participate in annual CPR training. Personal Qualities • Ability to work in a supportive and honest manner • Able to gain peer credibility and respect, and accept responsibility for own actions • Have an appropriate level of fitness and an ability to undertake physically demanding tasks safely. • Have an appropriate presentation and standards of personal care and grooming Legislative requirements • Practise in accordance with relevant legislation, codes, policies etc. and upholds consumer rights • Uphold professional code of ethics Assessments and interventions (if appropriate to profession) • Undertake accurate and comprehensive assessments and evaluations • Plan and implement appropriate interventions • Provide relevant education - including any relevant alternative options - in a format that can be clearly understood • Collaborate with patients-populations to set realistic, person-centred outcomes Evidence-based practice and research • Consistently refer to and relate practice to literature and research • Critique, discuss and disseminate evidence based best practice • Reflect on and evaluate the effectiveness of own practice Documentation • Maintain confidentiality of patient information and documentation • Adhere to Southern DHB’s documentation standards Culturally Sensitive Practice • Practices in a culturally safe manner • You adhere to professional and legislative standards of practice • You work according to the scope of your Annual Practising Certificate • Your interventions are realistic and based on best practice • You use standard measurement tools and equipment as set down by departmental or professional protocols • Your documentation is timely, clear, concise and accurate • You assist others to gain appropriate support and representation which reflects their cultural needs and preferences. • You implement evidence-based best practice procedures and guidelines • You update your knowledge related to best practice guidelines and area of practice • You maintain a professional portfolio or participate in an approved CPD programme (as per professional requirements) • Participate in and contribute to the functioning of the interprofessional team • Attends and contributes to relevant department, clinical and team meetings, leading and facilitating such meetings as requested • Establish and maintain an effective working relationship with other staff Time management • Manage own time adopting a disciplined approach to establishing and following identified role-related priorities Skill Sharing • Share skills (as appropriate) with other health professionals and unregulated (assistant) workforces to enhance person centred outcomes • You have formal and informal systems in place for supporting colleagues • You maintain supervision records for students • You participate as a team member to ensure the best outcomes for patients/ people • Your tasks are scheduled and completed in a timely manner • You use recognised skill sharing processes such as the Calderdale framework to delegate parts of your practice to other team members Of Self • Develop both personally and professionally to meet the changing needs of your career and profession • Reflect on and evaluate the effectiveness of own practice • Develop and maintain professional competency • Appraisal, peer review, observed practice or other professional audits as applicable Of Others Contribute to the support and education of colleagues and students to enhance development of the profession • Consistently refer to and relate practice to literature and research • Critique, discuss and disseminate evidence based best practice • Provides interdisciplinary education in direct clinical area, or discipline specific teaching across teams. • Maintains an awareness of current developments in the clinical areas being worked in and make recommendations to changes in practice. • Be involved in the induction and training of newly appointed staff as required. • Provides mentoring and clinical support and / or professional supervision where required. • You have formal and informal systems in place for supporting colleagues • You maintain supervision records for students • You implement evidence-based best practice procedures and guidelines • You update your knowledge related to best practice guidelines and area of practice • You maintain a professional portfolio or participate in an approved CPD programme (as per professional requirements) • You hold current registration where applicable or as required • You maintain an up-to-date professional development plan

Appears in 1 contract

Sources: Employment Agreement

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Managing diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities irrespective of age and gender; supports equal and fair treatment and opportunity for all Priority Setting Spends own time and the time of others on what is important; can quickly sense what will help or hinder when seeking to accomplish goals; eliminates roadblocks; creates focus Problem Solving Uses logic and established processes to solve difficult problems and achieve effective solutions; can see hidden problems; Is excellent at honest analysis; looks beyond the obvious ; doesn’t stop at the first answers • AHS&T Professional Leaders (PLs) • Clients, patients, families, whanau and caregivers • Multidisciplinary colleagues working in interprofessional ways • Services from the community, funding bodies, student or intern clinical liaison staff • Operational manager • Primary care - GPs, other medical staff • AHST Professional Development Facilitator • Relevant professional organisations • Administration staff • Other service providers • Relevant external services/organisations/stakeholders Clinical Area Specific Requirements This position involves working with adults in an inpatient, outpatient and community setting with swallowing and communication impairments arising from a variety of aetiologies. Presentations may include Stroke, Traumatic Brain Injury and other neurologic conditions. Services are delivered in a range of settings to best meet the needs of the person and their whānau and may include videofluoroscopy assessments (VFSS) as a part of their care. Professional requirements • The appointee will have a degree in Speech-Language Therapy • The appointee must be eligible for full or provisional membership of the New Zealand Speech- Language Therapy Association and hold an annual practising certificate with NZSTA while employed. • All Speech-Language Therapists must maintain a continuing education/professional development record and participate in appropriate supervision while practising. ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Must be hold Bachelor of Health Science majoring in pramedicine through Whitireia NZ or Auckland University of Technology (AUT) or oversea equivalents as agreed by CMO • Post graduate qualification or higher in Paramedicine • Registered with a degree current annual practicing certificate with the Paramedicine Board of Australia Experience • Experience in an acute emergency setting or equivalent in Speech-Language Therapy and be eligible for full or provisional NZSTA membership. • Dysphagia competency preferred. Experience • A high level of interpersonal and communication • Experience in dealing with a wide diverse range of presentations people in a customer patient environment/ preferably within an acute setting • Five years relevant clinical experience in an adult rehab acute setting • Experience and interest in AAC use • Experience carrying out and interpreting VFSS Knowledge and Skills: • Ability to work Technically competent in a supportive core paramedicine knowledge, skill and honest manner treatment practices • Physical assessment skills, history taking and pharmacology knowledge • Demonstrates confident and appropriate decision making that is consistent with whanau, caregivers role delegation • Demonstrated confident and others that are involved collaborative approach in the care and support of the patient. • Ability to motivate others while working in partnership team practice • Able to gain peer credibility work under direction but also take initiative where clinical judgement suggests medical intervention may be required. • Seeks guidance and respect supervision while being able to work under pressure Accept responsibility for own actions Continues education to develop skills and knowledge in the provision of medical care Possess the Demonstrated ability to problem solve share clinical knowledge with others • Understands the importance of good relationships in ensuring quality and demonstrate initiative continuity of care Personal Qualities • Facilitate an appropriate Mature, positive, proactive and high-quality Speech-Language Therapy process for service users/patients, using evidence-based practice. enthusiastic attitude Be able to work actively Strong and co-operatively in a multidisciplinary team and liaise appropriately with relevant health care professionals, service managers and external organisations self reliant Be an active participant in the continual development and improvement of Speech Language Therapy provision of care within the inpatient setting and Seeks advice from other settings as applicable, also to the profession of Speech Language Therapy in directing professional development and personal growth • Be familiar with and prescribe adaptive equipment and communication aids within the parameters of relevant funding sources for patients • Have up to date knowledge and use evidence-based practice in appropriate adult therapy areas. Experience or willingness to provide speech therapy interventions in a flexible manner, including 1:1 and group work (as appropriate) in person and via telehealth. • A willingness to work with Allied Health Assistants to facilitate a high quality service for the person and their whānau. • Experience working with dysphagia would be desirable and willingness to engage in continuing professional development in this area. • Use of AAC in an adult rehabilitation context with the person’s whanau/caregivers • Complete relevant documentation in the clinical record, electronic data and statistics • Assist in the support and mentoring of students/new graduates/other staff colleagues as required • Assist with cover for workload Innovative, take initiative in other areas as directed/required a patient focused approach Have an appropriate presentation Receives and standard of personal care processes constructive feedback related to own performance • Displays drive and grooming • Perform other duties relevant to the position as required • Must have energy and maintain a full current NZ driver’s licence • Have an appropriate level of fitness and an ability to undertake physically demanding tasks safely. persists in overcoming obstacles Legislative requirements • Practise in accordance with relevant legislation, codes, policies etc. and upholds consumer rights • Uphold professional code of ethics Assessments and interventions (if appropriate to profession) • Undertake accurate and comprehensive assessments and evaluations • Plan and implement appropriate interventions • Provide relevant education - including any relevant alternative options - in a format that can be clearly understood • Collaborate with patients-populations to set realistic, person-centred outcomes Evidence-based practice and research • Consistently refer to and relate practice to literature and research • Critique, discuss and disseminate evidence based best practice • Reflect on and evaluate the effectiveness of own practice Documentation • Maintain confidentiality of patient information and documentation • Adhere to Southern DHB’s documentation standards Culturally Sensitive Practice • Practices in a culturally safe manner • You adhere to professional and legislative standards of practice • You work according to the scope of your Annual Practising Certificate • Your interventions are realistic and based on best practice • You use standard measurement tools and equipment as set down by departmental or professional protocols • Your documentation is timely, clear, concise and accurate • You assist others to gain appropriate support and representation which reflects their cultural needs and preferences. • You implement evidence-based best practice procedures and guidelines • You update your knowledge related to best practice guidelines and area of practice • You maintain a professional portfolio or participate in an approved CPD programme (as per professional requirements) • Participate in and contribute to the functioning of the interprofessional team • Attends and contributes to relevant department, clinical and team meetings, leading and facilitating such meetings as requested • Establish and maintain an effective working relationship with other staff Time management • Manage own time adopting a disciplined approach to establishing and following identified role-related priorities Skill Sharing • Share skills (as appropriate) with other health professionals and unregulated (assistant) workforces to enhance person centred outcomes • You have formal and informal systems in place for supporting colleagues • You maintain supervision records for students • You participate as a team member to ensure the best outcomes for patients/ people • Your tasks are scheduled and completed in a timely manner • You use recognised skill sharing processes such as the Calderdale framework to delegate parts of your practice to other team members Of Self • Develop both personally and professionally to meet the changing needs of your career and profession • Reflect on and evaluate the effectiveness of own practice • Develop and maintain professional competency • Appraisal, peer review, observed practice or other professional audits as applicable Of Others Contribute to the support and education of colleagues and students to enhance development of the profession • Consistently refer to and relate practice to literature and research • Critique, discuss and disseminate evidence based best practice • Provides interdisciplinary education in direct clinical area, or discipline specific teaching across teams. • Maintains an awareness of current developments in the clinical areas being worked in and make recommendations to changes in practice. • Be involved in the induction and training of newly appointed staff as required. • Provides mentoring and clinical support and / or professional supervision where required. • You have formal and informal systems in place for supporting colleagues • You maintain supervision records for students • You implement evidence-based best practice procedures and guidelines • You update your knowledge related to best practice guidelines and area of practice • You maintain a professional portfolio or participate in an approved CPD programme (as per professional requirements) • You hold current registration where applicable or as required • You maintain an up-to-date professional development plan

Appears in 1 contract

Sources: Employment Agreement

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Managing diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities irrespective of age and gender; supports equal and fair treatment and opportunity for all Priority Setting Spends own time and the time of others on what is important; can quickly sense what will help or hinder when seeking to accomplish goals; eliminates roadblocks; creates focus Problem Solving Uses logic and established processes to solve difficult problems and achieve effective solutions; can see hidden problems; Is excellent at honest analysis; looks beyond the obvious ; doesn’t stop at the first answers • AHS&T Professional Leaders (PLs) • Clients, patients, families, whanau and caregivers • Multidisciplinary colleagues working in interprofessional ways • Services from the community, funding bodies, student or intern clinical liaison staff • Operational manager • Primary care - GPs, other medical staff • AHST Professional Development Facilitator • Relevant professional organisations • Administration staff • Other service providers • Relevant external services/organisations/stakeholders Clinical Area Specific Requirements This position involves working with adults in an inpatient, outpatient and community setting with swallowing and communication impairments arising from a variety of aetiologies. Presentations may include Stroke, Traumatic Brain Injury and other neurologic conditions. Services are delivered in a range of settings to best meet the needs of the person and their whānau and may include videofluoroscopy assessments (VFSS) as a part of their care. Professional requirements • The appointee will have a degree in Speech-Language Therapy • The appointee must be eligible for full or provisional membership of the New Zealand Speech- Language Therapy Association and hold an annual practising certificate with NZSTA while employed. • All Speech-Language Therapists must maintain a continuing education/professional development record and participate in appropriate supervision while practising. ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Must be hold registered with the Occupational Therapy Board of New Zealand in accordance with the HPCA Act 2004 and possess a degree or equivalent current Practising Certificate • Must actively participate in Speechthe Occupational Therapy Board of New Zealand’s re-Language Therapy and certification programme • Must be eligible to work in New Zealand or have a work visa/permit • Be prepared to work towards accreditation as an Assessor for full or provisional NZSTA membership. the Equipment Management Service Dysphagia competency preferred. Be an Accredited Assessor for the Equipment Management Service as appropriate • WMPML1 accreditation Experience • A high level Minimum of interpersonal and communication 2 years clinical experience • Experience with a wide range of presentations in an adult rehab providing supervision, mentoring and/or coaching • Organisational, time management and clinical priority-setting skills • Computer literacy: Word, Outlook • Experience providing adult teaching and interest in AAC use • Experience carrying out and interpreting VFSS knowledge of appropriate educating skills Knowledge and Skills: • Ability to work in a supportive and honest manner with whanau, caregivers and others that are involved in the care and support of the patient. • Ability to motivate others while working in partnership • Able to gain peer credibility and respect • Accept responsibility for own actions • Possess the ability to problem solve and demonstrate initiative Personal Qualities • Facilitate an appropriate and high-high quality Speech-Language Therapy process for service users/patientsoccupational therapy management of inpatients, using evidence-based practice. outpatients and community patients where designated Be able to work Good interpersonal and communication skills • Work actively and co-operatively in a multidisciplinary an inter-professional team and liaise appropriately with relevant health care professionals, service managers professionals • Prescribe mobility aids and external organisations • Be an active participant in the continual development and improvement of Speech Language Therapy provision of care within the inpatient setting and other settings as applicable, also to the profession of Speech Language Therapy in directing professional development and personal growth • Be familiar with and prescribe adaptive equipment and communication aids (including wheelchairs) within the parameters of relevant funding sources for patients • Have up to date knowledge departmental provision guidelines, and use evidence-based practice in appropriate adult therapy areas. Experience or willingness to provide speech therapy interventions complete Equipment Management Service processes in a flexible timely manner, including 1:1 and group work (as appropriate) in person and via telehealth. • A willingness Prepare progress and discharge reports to work with Allied Health Assistants to facilitate a high quality meet service for the person and their whānau. • Experience working with dysphagia would be desirable and willingness to engage in continuing professional development in this area. • Use of AAC in an adult rehabilitation context with the person’s whanau/caregivers • Complete relevant documentation in the clinical record, electronic data and statistics ACC requirements • Assist in the support and mentoring of students/new graduates/other staff students and Allied Health Assistants as required • Assist with cover for workload in other areas as directed/required • Have an appropriate presentation and standard of personal care and grooming directed • Perform other duties relevant to the position as required • Must have and maintain possess a full and current NZ driverDriver’s licence • Have an appropriate Base knowledge of first-aid and willingness to participate in annual CPR training. Personal Qualities • Willingness to hold colleagues accountable for high standards of clinical practice • Resourceful and resilient; able to apply critical thinking to solve complex problems • Ability to work constructively with others in order to resolve conflict • Strengths based, outcome and solution focused • Team player, reliable and responsive • Flexible and adaptable, able to help lead change • Honest and trustworthy Education and Qualifications (or equivalent level of fitness learning) • Must be registered with the Occupational Therapy Board of New Zealand in accordance with the HPCA Act 2004 and possess a current Practising Certificate • Must actively participate in the Occupational Therapy Board of New Zealand’s re- certification programme • Must be eligible to work in New Zealand or have a work visa/permit • Be prepared to work towards accreditation as an ability Assessor for the Equipment Management Service Experience • Minimum of 2 years clinical experience • Experience of providing supervision, mentoring and/or coaching • Organisational, time management and clinical priority-setting skills • Computer literacy: Word, Outlook Knowledge and Skills: • Facilitate appropriate and high quality occupational therapy management of inpatients, outpatients and community patients where designated • Good interpersonal and communication skills • Work actively and co-operatively in an inter-professional team and liaise appropriately with relevant health care professionals • Prescribe mobility aids and equipment (including wheelchairs) within the parameters of departmental provision guidelines, and complete Equipment Management Service processes in a timely manner. • Prepare progress and discharge reports to undertake physically demanding tasks safelymeet service and ACC requirements • Assist in the support and mentoring of students and Allied Health Assistants as required • Assist with cover for workload in other areas as directed • Perform other duties relevant to the position as required • Must possess a full and current NZ Driver’s licence • Base knowledge of first-aid and willingness to participate in annual CPR training. Personal Qualities • Willingness to hold colleagues accountable for high standards of clinical practice • Resourceful and resilient; able to apply critical thinking to solve complex problems • Ability to work constructively with others in order to resolve conflict • Strengths based, outcome and solution focused • Team player, reliable and responsive • Flexible and adaptable, able to help lead change Honest and trustworthy Education and Qualifications (or equivalent level of learning) • Must be registered with the Occupational Therapy Board of New Zealand in accordance with the HPCA Act 2004 and possess a current Practising Certificate • Must actively participate in the Occupational Therapy Board of New Zealand’s re- certification programme • Must be eligible to work in New Zealand or have a work visa/permit • Be prepared to work towards accreditation as an Assessor for the Equipment Management Service Legislative requirements • Practise in accordance with relevant legislation, codes, policies etc. and upholds consumer rights • Uphold professional code of ethics Assessments and interventions (if appropriate to profession) • Undertake accurate and comprehensive assessments and evaluations • Plan and implement appropriate interventions • Provide relevant education - including any relevant alternative options - in a format that can be clearly understood • Collaborate with patients-populations to set realistic, person-centred outcomes Evidence-based practice and research • Consistently refer to and relate practice to literature and research • Critique, discuss and disseminate evidence based best practice • Reflect on and evaluate the effectiveness of own practice Documentation • Maintain confidentiality of patient information and documentation • Adhere to Southern DHB’s documentation standards Culturally Sensitive Practice • Practices in a culturally safe manner • You adhere to professional and legislative standards of practice • You work according to the scope of your Annual Practising Certificate • Your interventions are realistic and based on best practice • You use standard measurement tools and equipment as set down by departmental or professional protocols • Your documentation is timely, clear, concise and accurate • You assist others to gain appropriate support and representation which reflects their cultural needs and preferences. • You implement evidence-based best practice procedures and guidelines • You update your knowledge related to best practice guidelines and area of practice • You maintain a professional portfolio or participate in an approved CPD programme (as per professional requirements) • Participate in and contribute to the functioning of the interprofessional team • Attends and contributes to relevant department, clinical and team meetings, leading and facilitating such meetings as requested • Establish and maintain an effective working relationship with other staff Time management • Manage own time adopting a disciplined approach to establishing and following identified role-related priorities Skill Sharing • Share skills (as appropriate) with other health professionals and unregulated (assistant) workforces to enhance person centred outcomes • You have formal and informal systems in place for supporting colleagues • You maintain supervision records for students • You participate as a team member to ensure the best outcomes for patients/ people • Your tasks are scheduled and completed in a timely manner • You use recognised skill sharing processes such as the Calderdale framework to delegate parts of your practice to other team members Of Self • Develop both personally and professionally to meet the changing needs of your career and profession • You have formal and informal systems in place for supporting colleagues • You maintain supervision records for students • Reflect on and evaluate the effectiveness of own practice • Develop and maintain professional competency • Appraisal, peer review, observed practice or other professional audits as applicable Of Others Contribute to the support and education of colleagues and students to enhance development of the profession • Consistently refer to and relate practice to literature and research • Critique, discuss and disseminate evidence based best practice • Provides interdisciplinary education in direct clinical area, or discipline specific teaching across teams. • Maintains an awareness of current developments in the clinical areas being worked in and make recommendations to changes in practice. • Be involved in the induction and training of newly appointed staff as required. • Provides mentoring and clinical support and / or professional supervision where required. • You have formal and informal systems in place for supporting colleagues • You maintain supervision records for students • You implement evidence-based best practice procedures and guidelines • You update your knowledge related to best practice guidelines and area of practice • You maintain a professional portfolio or participate in an approved CPD programme (as per professional requirements) • You hold current registration where applicable or as required • You maintain an up-to-date professional development plan

Appears in 1 contract

Sources: Employment Agreement

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Managing diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities irrespective of age and gender; supports equal and fair treatment and opportunity for all Priority Setting Spends own time and the time of others on what is important; can quickly sense what will help or hinder when seeking to accomplish goals; eliminates roadblocks; creates focus Problem Solving Uses logic and established processes to solve difficult problems and achieve effective solutions; can see hidden problems; Is excellent at honest analysis; looks beyond the obvious ; doesn’t stop at the first answers • AHS&T Professional Leaders (PLs) • Clients, patients, families, whanau and caregivers • Multidisciplinary colleagues working in interprofessional ways • Services from the community, funding bodies, student or intern clinical liaison staff • Operational manager • Primary care - GPs, other medical staff • AHST Professional Development Facilitator • Relevant professional organisations • Administration staff • Other service providers - Procurement • Relevant external services/organisations/stakeholders • Suppliers, Manufacturers, Representatives and Contractors Dialysis Clinical Area Specific Requirements This position involves working with Engineers undertake servicing and maintenance of Dialysis equipment for adults in an inpatient, outpatient both inpatient and community setting settings. They provide technical support and problem solving for clinical equipment. This role maintains and services Dialysis equipment throughout Otago and Southland. Work is always completed in accordance with swallowing manufacturer’s specifications while ensuring regulatory compliance. This role provides technical specifications for new home Dialysis installations, Otago and communication impairments arising from a variety Southland. Maintenance and servicing of aetiologiesother clinical equipment such as infusion pumps are provided as time permits, to support and assist the Clinical Engineering team. Presentations Dialysis Clinical Engineers are an integral part of both the Clinical Engineering and Dialysis clinical teams based at Dunedin Hospital. Clinical Engineering is committed to providing high quality and cost-effective support service whilst remaining focused on patient care excellence. This includes being responsive (at short notice) with attending to issues with home Dialysis machines and life support equipment. There is an expectation for rostered on-call 24/7 work and travel across the district (which may include Stroke, Traumatic Brain Injury an overnight stay). After hours work on essential and other neurologic conditions. Services are delivered in a range of settings to best meet the needs of the person and their whānau and may include videofluoroscopy assessments (VFSS) as a part of their care. Professional requirements • The appointee will have a degree in Speech-Language Therapy • The appointee must be eligible for full or provisional membership of the New Zealand Speech- Language Therapy Association and hold an annual practising certificate with NZSTA while employed. • All Speech-Language Therapists must maintain a continuing education/professional development record and participate in appropriate supervision while practisinglife support equipment when required. ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Must be hold a degree A Tertiary qualification in Electronics or equivalent in Speech-Language Therapy • electronics knowledge and be eligible for full or provisional NZSTA membership. practical work experience Dysphagia competency preferred. Current registration as a Registered Electrical Appliance Service person • Current NZ Drivers Licence Experience • A high level minimum of interpersonal and communication 2 years continuous work experience • Experience with a wide range in the Clinical Engineering Dialysis field including maintenance and servicing of presentations in an adult rehab setting Dialysis equipment Experience Maintenance and interest in AAC use servicing of infusion pumps Experience carrying out and interpreting VFSS IT experience working on networked equipment Knowledge and Skills: Skills • Actively and independently seeks solutions to problems using knowledge of facilities and equipment • Excellent organisational and time management skills to prioritise work, meet deadlines and take responsibility for own work • Ability to perform tasks reliably, skilfully and accurately • Demonstrates flexibility to cope with fluctuating work in a supportive and honest manner with whanau, caregivers and others that are involved in the care and support of the patient. demands • Ability to motivate others while working adapt to changes in partnership work practice, and actively participation in change processes Able to gain peer credibility and respect • Accept responsibility for own actions • Possess the ability to problem solve Complete required training and demonstrate initiative proficiency with service manuals, test equipment and tools before working on equipment • Promptly complete urgent work on dialysis and life support equipment • Carry out all work allocated by the Dialysis and Clinical Engineering teams. This work would primarily include Dialysis equipment and, when time permits, other clinical equipment • Appropriate training to work on complex equipment • Ability to independently accomplish complex tasks • Ability to recommend, initiate and implement change • Medical equipment and tools proficiency training according to manufacturers requirements • Online and/or off site face-to- face training Compliance Requirements • Work is compliant with organisation safety regulations and personal safety procedures are followed within the working environment • Repairs and maintenance are carried out in accordance with manufacturer specifications and AS/NZS 3551 Standard • Parts and stock are replenished in a timely manner and ordering equipment parts according to Clinical Engineering policy & procedures • Information is entered into the Clinical Engineering database • Maintain up-to-date equipment manuals and drawings, as necessary • Ensure work areas are adequately secured when not manned by personnel, especially outside normal work hours Personal Qualities • Facilitate an appropriate A friendly, polite and high-quality Speech-Language Therapy process for service users/customer focussed approach • A professional manner where confidentiality is maintained at all times • Good interpersonal skills, including ability to work effectively with people at all levels of the health system including patients, using evidence-based practice. public and contractors Be able to work actively Actively participate in, and co-operatively in a multidisciplinary contribute to, team and liaise appropriately with relevant health care professionals, service managers and external organisations • Be an active participant in the continual development and improvement of Speech Language Therapy provision of care within the inpatient setting and other settings as applicable, also to the profession of Speech Language Therapy in directing professional development and personal growth • Be familiar with and prescribe adaptive equipment and communication aids within the parameters of relevant funding sources for patients • Have up to date knowledge and use evidence-based practice in appropriate adult therapy areas. Experience or willingness to provide speech therapy interventions in a flexible manner, including 1:1 and group work (as appropriate) in person and via telehealth. effectiveness • A willingness to work with Allied Health Assistants to facilitate a high quality service for the person and their whānau. • Experience working with dysphagia would be desirable and willingness to engage in continuing professional development in this area. • Use of AAC in an adult rehabilitation context with the person’s whanau/caregivers • Complete relevant documentation in the clinical record, electronic data and statistics • Assist in the support and mentoring of students/new graduates/other staff as required • Assist with cover for workload in other areas as directed/required • Have an appropriate presentation and standard of personal care and grooming presentation Perform other duties relevant to the position as required • Must have and maintain a full current NZ driver’s licence • Have an appropriate level of fitness and an ability to undertake physically demanding tasks safely. Legislative requirements • Practise in accordance with relevant legislation, codes, policies etc. and upholds consumer rights Uphold professional code of ethics Assessments and interventions (if appropriate to profession) • Undertake accurate and comprehensive assessments and evaluations • Plan and implement appropriate interventions • Provide relevant education - including any relevant alternative options - in a format that can be clearly understood • Collaborate with patients-populations to set realistic, person-centred outcomes Evidence-based practice and research • Consistently refer to and relate practice to literature and research • Critique, discuss and disseminate evidence based best practice • Reflect on and evaluate the effectiveness of own practice Documentation • Maintain confidentiality of patient information and documentation • Adhere to Southern DHB’s documentation standards Culturally Sensitive Practice • Practices in a culturally safe manner • You adhere to professional and legislative standards of practice • You work according to the scope of your Annual Practising Certificate • Your interventions are realistic and based on best practice • You use standard measurement tools and equipment as set down by departmental or professional protocols • Your documentation is timely, clear, concise and accurate • You assist others to gain appropriate support and representation which reflects their cultural needs and preferences. • You implement evidence-based best practice procedures and guidelines Evidence-based practice and research • Consistently refer to and relate practice to literature and research • Critique, discuss and disseminate evidence based best practice • Reflect on and evaluate the effectiveness of own practice Documentation • Maintain confidentiality of patient information and documentation • Adhere to Southern DHB’s documentation standards Culturally Sensitive Practice • Practices in a culturally safe manner • You update your knowledge related to best practice guidelines and area of practice • You maintain a professional portfolio or participate in an approved CPD programme (as per professional requirements) • Participate in and contribute to the functioning of the interprofessional team • Attends and contributes to relevant department, clinical and team meetings, leading and facilitating such meetings as requested • Establish and maintain an effective working relationship with other staff Time management • Manage own time adopting a disciplined approach to establishing and following identified role-related priorities Skill Sharing • Share skills (as appropriate) with other health professionals and unregulated (assistant) workforces to enhance person centred outcomes • You have formal and informal systems in place for supporting colleagues • You maintain supervision records for students • You participate as a team member to ensure the best outcomes for patients/ people • Your tasks are scheduled and completed in a timely manner • You use recognised skill sharing processes such as the Calderdale framework to delegate parts of your practice to other team members Of Self • Develop both personally and professionally to meet the changing needs of your career and profession • Reflect on and evaluate the effectiveness of own practice • Develop and maintain professional competency • Appraisal, peer review, observed practice or other professional audits as applicable Of Others • You have formal and informal systems in place for supporting colleagues • You maintain supervision records for students • You implement evidence-based best practice procedures and guidelines • You update your knowledge related to best practice guidelines and area of practice • You maintain a professional portfolio or • Contribute to the support and education of colleagues and students to enhance development of the profession • Consistently refer to and relate practice to literature and research • Critique, discuss and disseminate evidence based best practice • Provides interdisciplinary education in direct clinical area, or discipline specific teaching across teams. • Maintains an awareness of current developments in the clinical areas being worked in and make recommendations to changes in practice. • Be involved in the induction and training of newly appointed staff as required. • Provides mentoring and clinical support and / or professional supervision where required. • You have formal and informal systems in place for supporting colleagues • You maintain supervision records for students • You implement evidence-based best practice procedures and guidelines • You update your knowledge related to best practice guidelines and area of practice • You maintain a professional portfolio or participate in an approved CPD programme (as per professional requirements) • You hold current registration where applicable or as required • You maintain an up-to-date professional development plan

Appears in 1 contract

Sources: Employment Agreement

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Managing diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities irrespective of age and gender; supports equal and fair treatment and opportunity for all Priority Setting Spends own time and the time of others on what is important; can quickly sense what will help or hinder when seeking to accomplish goals; eliminates roadblocks; creates focus Problem Solving Uses logic and established processes to solve difficult problems and achieve effective solutions; can see hidden problems; Is excellent at honest analysis; looks beyond the obvious ; doesn’t stop at the first answers • AHS&T Professional Leaders (PLs) • Clients, patients, families, whanau and caregivers • Multidisciplinary colleagues working in interprofessional ways • Services from the community, funding bodies, student or intern clinical liaison staff • Operational manager • Primary care - GPs, other medical staff • AHST Professional Development Facilitator • Relevant professional organisations • Administration staff • Other service providers • Relevant external services/organisations/stakeholders Clinical Area Specific Requirements This position involves working with adults in an inpatient, outpatient and community setting with swallowing and communication impairments arising from a variety of aetiologies. Presentations may include Stroke, Traumatic Brain Injury and other neurologic conditions. Services are delivered in a range of settings to best meet the needs of the person and their whānau and may include videofluoroscopy assessments (VFSS) as a part of their care. Professional requirements • The appointee will have a degree in Speech-Language Therapy • The appointee must be eligible for full or provisional membership of the New Zealand Speech- Language Therapy Association and hold an annual practising certificate with NZSTA while employed. • All Speech-Language Therapists must maintain a continuing education/professional development record and participate in appropriate supervision while practising. ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Must be hold Registered dietitian with the New Zealand Dietitians Board with a degree or equivalent in Speech-Language Therapy and be eligible for full or provisional NZSTA membershipcurrent annual practicing certificate. • Dysphagia competency preferred. Hold an endorsed prescriber scope of practice Experience • 3 years clinical experience and up-to- date knowledge in renal disease and a variety of acute and outpatient clinical settings, including prescribing of enteral and IV nutrition • A high level working knowledge of interpersonal dietetic intervention techniques, including patient centred goal planning, acute clinical caseload management and communication • Experience with specific Malnutrition screening and assessment tools for use in a wide range of presentations clinical settings • Leadership and supervision of early career colleagues and Dietetic students as required • Use of NCP and IDNT in an adult rehab setting • Experience and interest in AAC use • Experience carrying out and interpreting VFSS Knowledge and Skills: • Ability to work in a supportive and honest manner with whanau, caregivers and others that are involved in the care and support of the patient. • Ability to motivate others while working in partnership • Able to gain peer credibility and respect • Accept responsibility for own actions • Possess the ability to problem solve and demonstrate initiative Personal Qualities • Facilitate an appropriate and high-quality Speech-Language Therapy process for service users/patients, using evidence-based practice. • Be able to work actively and co-operatively in a multidisciplinary team and liaise appropriately with relevant health care professionals, service managers and external organisations • Be an active participant in the continual development and improvement of Speech Language Therapy provision of care within the inpatient setting and other settings as applicable, also to the profession of Speech Language Therapy in directing professional development and personal growth • Be familiar with and prescribe adaptive equipment and communication aids within the parameters of relevant funding sources for patients • Have up to date knowledge and use evidence-based practice in appropriate adult therapy areas. Experience or willingness to provide speech therapy interventions in a flexible manner, including 1:1 and group work (as appropriate) in person and via telehealth. • A willingness to work with Allied Health Assistants to facilitate a high quality service for the person and their whānau. • Experience working with dysphagia would be desirable and willingness to engage in continuing professional development in this areaclinical care. • Use of AAC in an adult rehabilitation context with the person’s whanau/caregivers • Complete relevant documentation in the clinical record, electronic data or paper- lite systems to support dietetic assessment intervention and statistics • Assist in the support and mentoring of students/new graduates/other staff as required • Assist with cover for workload in other areas as directed/required • Have an appropriate presentation and standard of personal care and grooming • Perform other duties relevant to the position as required • Must have and maintain a full current NZ driver’s licence • Have an appropriate level of fitness and an ability to undertake physically demanding tasks safely. Legislative requirements • Practise in accordance with relevant legislation, codes, policies etc. and upholds consumer rights • Uphold professional code of ethics Assessments and interventions (if appropriate to profession) • Undertake accurate and comprehensive assessments and evaluations • Plan and implement appropriate interventions • Provide relevant education - including any relevant alternative options - in a format that can be clearly understood • Collaborate with patients-populations to set realistic, person-centred outcomes Evidence-based practice and research • Consistently refer to and relate practice to literature and research • Critique, discuss and disseminate evidence based best practice • Reflect on and evaluate the effectiveness of own practice Documentation • Maintain confidentiality of patient information monitoring and documentation • Adhere to Southern DHB’s documentation standards Culturally Sensitive Practice • Practices in a culturally safe manner • You adhere to professional and legislative standards of practice • You work according to the scope of your Annual Practising Certificate • Your interventions are realistic and based on best practice • You use standard measurement tools and equipment as set down by departmental or professional protocols • Your documentation is timely, clear, concise and accurate • You assist others to gain appropriate support and representation which reflects their cultural needs and preferences. • You implement evidence-based best practice procedures and guidelines • You update your knowledge related to best practice guidelines and area of practice • You maintain a professional portfolio or participate in an approved CPD programme (as per professional requirements) • Participate in and contribute to the functioning of the interprofessional team • Attends and contributes to relevant department, clinical and team meetings, leading and facilitating such meetings as requested • Establish and maintain an effective working relationship with other staff Time management • Manage own time adopting a disciplined approach to establishing and following identified role-related priorities Skill Sharing • Share skills (as appropriate) with other health professionals and unregulated (assistant) workforces to enhance person centred outcomes • You have formal and informal systems in place for supporting colleagues • You maintain supervision records for students • You participate as a team member to ensure the best outcomes for patients/ people • Your tasks are scheduled and completed in a timely manner • You use recognised skill sharing processes such as the Calderdale framework to delegate parts of your practice to other team members Of Self • Develop both personally and professionally to meet the changing needs of your career and profession • Reflect on and evaluate the effectiveness of own practice • Develop and maintain professional competency • Appraisal, peer review, observed practice or other professional audits as applicable Of Others Contribute to the support and education of colleagues and students to enhance development of the profession • Consistently refer to and relate practice to literature and research • Critique, discuss and disseminate evidence based best practice • Provides interdisciplinary education in direct clinical area, or discipline specific teaching across teams. • Maintains an awareness of current developments in the clinical areas being worked in and make recommendations to changes in practice. • Be involved in the induction and training of newly appointed staff as required. • Provides mentoring and clinical support and / or professional supervision where required. • You have formal and informal systems in place for supporting colleagues • You maintain supervision records for students • You implement evidence-based best practice procedures and guidelines • You update your knowledge related to best practice guidelines and area of practice • You maintain a professional portfolio or participate in an approved CPD programme (as per professional requirements) • You hold current registration where applicable or as required • You maintain an up-to-date professional development planfocussed approach.

Appears in 1 contract

Sources: Employment Agreement

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Managing diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities irrespective of age and gender; supports equal and fair treatment and opportunity for all Priority Setting Spends own time and the time of others on what is important; can quickly sense what will help or hinder when seeking to accomplish goals; eliminates roadblocks; creates focus Problem Solving Uses logic and established processes to solve difficult problems and achieve effective solutions; can see hidden problems; Is excellent at honest analysis; looks beyond the obvious ; doesn’t stop at the first answers • AHS&T Professional Leaders (PLs) • Clients, patients, families, whanau and caregivers • Multidisciplinary Multi-disciplinary colleagues working in interprofessional ways • Services from the community, funding bodies, student or intern clinical liaison staff • Operational manager • Primary care - GPs, other medical staff staff, community pharmacies • AHST Professional Development Facilitator • Relevant professional organisations e.g. NZHPA, PCNZ, PSNZ • Administration staff • Other service providers and DHBs Relevant external services/organisations/stakeholders Clinical Area Specific Requirements This position involves working with adults in an inpatient, outpatient and community setting with swallowing and communication impairments arising from a variety of aetiologies. Presentations may include Stroke, Traumatic Brain Injury and other neurologic conditions. Services are delivered in a range of settings to best meet the needs of the person and their whānau and may include videofluoroscopy assessments (VFSS) as a part of their care. Professional requirements • The appointee will have a degree in Speech-Language Therapy • The appointee must be eligible for full or provisional membership of the New Zealand Speech- Language Therapy Association and hold an annual practising certificate with NZSTA while employed. • All Speech-Language Therapists must maintain a continuing education/professional development record and participate in appropriate supervision while practising. ESSENTIAL DESIRABLE Other TE WHATU ORA - HEALTH NEW ZEALAND - SOUTHERN staff Education and Qualifications (or equivalent level of learning) • Must be hold a degree or equivalent in Speech-Language Therapy and qualified pharmacy technician (with the Pharmaceutical Society of New Zealand) and/or be eligible for full or provisional NZSTA membershipand committed to completing the training to gain the National Certificate in Pharmacy (Technician). • Dysphagia competency preferredMinimum of four years’ secondary education, including aptitude in Mathematics and English to a level equivalent to a pass in School Certificate or completion of NCEA level 1 with a minimum of 12 credits in literacy and 12 credits in numeracy. Experience • A Demonstration of a high level of interpersonal and communication skills Experience with a wide range of presentations in an adult rehab setting • Experience and interest in AAC use • Experience carrying out and interpreting VFSS Prior Hospital experience is desirable but not essential Knowledge and Skills: • Ability to work in a supportive and honest manner with whanau, caregivers and others that are involved in the care and support of the patient. • Ability to motivate others while working in partnership • Able to gain peer credibility and respect • Accept responsibility for own actions • Possess the ability to problem solve and demonstrate initiative Personal Qualities Facilitate Participate in continuing education on a regular basis, using the resources provided and documenting in the approved manner • Report any practice or procedure that does not comply to the operational Manager and/or professional lead Dispense Prescriptions • Dispense medications to in patients and outpatients accurately off prescriptions. • Receiving a written prescription from the patient or their representative • Checking the accuracy and completeness of the prescription, in association with the pharmacist • Stamping, numbering and annotating the prescription • Performing necessary calculations for checking by the pharmacist • Computer entry for generation of prescription labels • Retrieving, counting and pouring of medicines under the supervision of the pharmacist • Selecting type of prescription container • Affixing prescription and auxiliary labels to prescription containers • Pricing prescriptions • Filing prescriptions • Establishing and maintaining prescription records Named patient, requisition and imprest supply and management of medication to Wards/Areas • Be the first point of contact for medication supply issues on the ▇▇▇▇ • Work as a team with the ▇▇▇▇ pharmacist, other technicians and nursing staff to ensure all the medicine needs of the patients are met • Take a proactive role in identifying changes in usage and medicine requirements and adjust named patient and imprest systems accordingly to optimise medicine delivery, following recommended guidelines. • Undertake the timely supply of named patient medications to the ▇▇▇▇ • Ensure the correct application of the named patient method of supply on the ▇▇▇▇ • Dispense medications appropriately to a patient off the received patient chart. • Charts requiring further clarification are brought to the wards pharmacist’s attention. • Prepare and supply medications promptly and accurately according to the requisition of the end user. • Ensure medicines are supplied off an appropriate order and high-quality Speech-Language Therapy process guide DHB staff as to appropriate ordering procedures • Review medicine requirements for service users/patientsthe wards and clinical areas to maintain imprest supplies • Ensure stock is correctly rotated • Ensure stock is returned from wards as appropriate • Ensure department procedures are complied with, using evidence-based practiceupdated when required and department standards are maintained • Arrange for products not currently available to be ordered • Deliver medications to areas if required Repacking and Compounding • Comply with the New Zealand Standards: Pharmacy Services and Te Whatu Ora - Health New Zealand - Southern policies and procedures for repacking and compounding. • Repack and compound under the supervision of a pharmacist • Extemporaneously compound pharmaceuticals following the successful completion of the extemporaneous compounding module of the National Certificate in Pharmacy (Technician). This will also include the production of aseptic products (including chemotherapy) where required. • Maintain all records and documentation for repackaging and extemporaneous compounding. • Ensure that the work area is kept clean and tidy at all times. Administration • Ensure that all prescriptions faxed to us are followed up with the original copy • Be able to work actively and co-operatively complete the end of month batch in a multidisciplinary timely and accurate manner • Filing and archiving of all documentation according to the legislation and Te Whatu Ora - Health New Zealand - Southern policy in conjunction with either the Pharmacy Manager or the Patient Services Co-ordinator. • Telephones are answered promptly. Messages received are recorded accurately and passed on appropriately. Calls that cannot be actioned are passed onto an appropriate person. • Participate in the development and maintenance of pharmacy policies and procedures. • Undertake quality assurance audits as required by the Manager, Pharmacy (or their delegate) or the Patient Services Co-ordinator Housekeeping • Maintaining dispensary, including fixtures and fittings, in a clean tidy state including responsibility for cleaning protocols • Maintaining packaging and dispensing equipment. Inventory Management • Monitoring stock levels to ensure sufficient quantities for optimal operation and assisting with ordering. • Place orders with suppliers if required, under the supervision of the Pharmacy Manager or his/her delegate. • Receiving and checking supplies purchased • Returning wrong or damaged stock for credit and maintaining records of such transactions. • Replenishing stock bottles • Maintaining inventory records • Rotating stock and monitoring expiry dates • Identifying expired products for disposal or return to manufacturers • Maintaining correct storage conditions for all stock including monitoring pharmacy ambient, fridge and freezer temperatures and maintain documentation according to Cold Chain Policy Education • Take opportunities to participate in continuing education activities. Attend department meetings and tutorials. Record activity in training record. • Act as a resource person and trainer, in areas of personal technical expertise, for other pharmacy personnel and health professionals. • Undertake (to completion) formalised recognised Pharmacy Technician qualification (if not formally qualified). Extended Scope for experienced technicians • Performs (and helps develop) new roles for Pharmacy Technicians as the Department service evolves (as an example but not specifically limited to Medicines Reconciliation or accuracy checking technicians) Communication / Prioritisation • Be directed by and communicate with the Manager Pharmacy, pharmacy staff and any other members of staff to ensure effective service delivery. • Prioritise work to ensure efficient service delivery across the Pharmacy Department. • Provide appropriate handovers as necessary to ensure seamless and efficient running of the dispensary. • Communicate accurate information within stated time frames to appropriate areas. • Maintain open and constructive communication at all times throughout the department to ▇▇▇▇▇▇ a good team environment • Maintain courteous and liaise appropriately professional communication with relevant health care professionals, service managers all customers – both internal and external organisations at all times Be an active participant in the continual development Maintain a good professional and improvement of Speech Language Therapy provision of care within the inpatient setting and other settings as applicable, also to the profession of Speech Language Therapy in directing professional development and personal growth • Be familiar with and prescribe adaptive equipment and communication aids within the parameters of relevant funding sources for patients • Have up to date knowledge and use evidence-based practice in appropriate adult therapy areas. Experience or willingness to provide speech therapy interventions in a flexible manner, including 1:1 and group work (as appropriate) in person and via telehealth. • A willingness to work with Allied Health Assistants to facilitate a high quality service for the person and their whānau. • Experience working with dysphagia would be desirable and willingness to engage in continuing professional development in this area. • Use of AAC in an adult rehabilitation context with the person’s whanau/caregivers • Complete relevant documentation in the clinical record, electronic data and statistics • Assist in the support and mentoring of students/new graduates/other staff as required • Assist with cover for workload in other areas as directed/required • Have an appropriate presentation and standard of personal care and grooming • Perform other duties relevant to the position as required • Must have and maintain a full current NZ driver’s licence • Have an appropriate level of fitness and an ability to undertake physically demanding tasks safely. courteous telephone manner at all times Legislative requirements • Practise in accordance with relevant legislation, codes, policies etc. and upholds consumer rights • Uphold professional code of ethics Assessments • You adhere to professional and interventions (if appropriate legislative standards of practice • You work according to profession) the scope Documentation Undertake Maintain confidentiality of patient information and documentation • Adhere to TE WHATU ORA - HEALTH NEW ZEALAND - SOUTHERN’s documentation standards • Your documentation is timely, clear, concise and accurate and comprehensive assessments and evaluations Culturally Sensitive Practice Plan and implement appropriate interventions • Provide relevant education - including any relevant alternative options - Practices in a format that can be clearly understood culturally safe manner Collaborate You assist patients to gain appropriate support and representation which reflects their cultural needs and preferences. Working in a collegial manner • Contribute to the support and education of colleagues and students to enhance development of the profession • Participate in and contribute to the functioning of the team • Establish and maintain an effective working relationship with patients-populations other staff • You participate as a team member to set realistic, person-centred ensure the best outcomes for patients/ people Evidence-based practice and research • Consistently refer to and relate practice to literature and research • Critique, discuss and disseminate evidence based best practice • Reflect on and evaluate the effectiveness of own practice Documentation • Maintain confidentiality of patient information and documentation • Adhere to Southern DHB’s documentation standards Culturally Sensitive Practice • Practices in a culturally safe manner • You adhere to professional and legislative standards of practice • You work according to the scope of your Annual Practising Certificate • Your interventions are realistic and based on best practice • You use standard measurement tools and equipment as set down by departmental or professional protocols • Your documentation is timely, clear, concise and accurate • You assist others to gain appropriate support and representation which reflects their cultural needs and preferences. • You implement evidence-based best practice procedures and guidelines • You update your knowledge related to best practice guidelines and area of practice • You maintain a professional portfolio or participate Time management • Your tasks are scheduled and completed in an approved CPD programme (as per professional requirements) • Participate in efficient and contribute to the functioning of the interprofessional team • Attends and contributes to relevant department, clinical and team meetings, leading and facilitating such meetings as requested • Establish and maintain an effective working relationship with other staff Time management timely manner • Manage own time adopting a disciplined approach to establishing and following identified role-related priorities Skill Sharing Professional development Share skills (Develop and maintain technical professional competency • Appraisal, peer review, observed practice or other professional audits as appropriate) with other health professionals and unregulated (assistant) workforces to enhance person centred outcomes • You have formal and informal systems in place for supporting colleagues • You maintain supervision records for students • You participate as a team member to ensure the best outcomes for patients/ people • Your tasks are scheduled and completed in a timely manner • You use recognised skill sharing processes such as the Calderdale framework to delegate parts of your practice to other team members Of Self applicable • Develop both personally and professionally to meet the changing needs of your career and profession • Reflect on Identifying areas for personal and evaluate the effectiveness of own practice • Develop and maintain professional competency • Appraisal, peer review, observed practice or other professional audits as applicable Of Others Contribute to the support and education of colleagues and students to enhance development of the profession • Consistently refer to and relate practice to literature and research • Critique, discuss and disseminate evidence based best practice • Provides interdisciplinary education in direct clinical area, or discipline specific teaching across teamsdevelopment. • Maintains an awareness of current developments in the clinical areas being worked in and make recommendations to changes in practice. • Be involved in the induction and training of newly appointed staff as required. • Provides mentoring and clinical support and / or professional supervision where required. • You have formal and informal systems in place for supporting colleagues • You maintain supervision records for students • You implement evidence-based best practice procedures and guidelines • You update your knowledge related to best practice guidelines and area of practice • You maintain a professional portfolio or participate in an approved CPD programme (as per professional requirements) • You hold current registration where applicable or as required • You maintain an up-to-date professional development planplan • Training and development goals are identified/agreed with your manager. • Performance objectives reviewed annually with your manager. • You actively seek feedback and accept constructive criticism.

Appears in 1 contract

Sources: Employment Agreement

Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Managing diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities irrespective of age and gender; supports equal and fair treatment and opportunity for all Priority Setting Spends own time and the time of others on what is important; can quickly sense what will help or hinder when seeking to accomplish goals; eliminates roadblocks; creates focus Problem Solving Uses logic and established processes to solve difficult problems and achieve effective solutions; can see hidden problems; Is excellent at honest analysis; looks beyond the obvious ; doesn’t stop at the first answers • AHS&T Professional Leaders (PLs) • Clients, patients, families, whanau and caregivers • Multidisciplinary colleagues working in interprofessional ways • Services from the community, funding bodies, student or intern clinical liaison staff • Operational manager • Primary care - GPs, other medical staff • AHST Professional Development Facilitator • Relevant professional organisations • Administration staff • Other service providers • Relevant external services/organisations/stakeholders Clinical Area Specific Requirements This position involves working with adults in an inpatient, outpatient and community setting with swallowing and communication impairments arising from a variety of aetiologies. Presentations may include Stroke, Traumatic Brain Injury and other neurologic conditions. Services are delivered in a range of settings to best meet the needs of the person and their whānau and may include videofluoroscopy assessments (VFSS) as a part of their care. Professional requirements • The appointee will have a degree in Speech-Language Therapy • The appointee must be eligible for full or provisional membership of the New Zealand Speech- Language Therapy Association and hold an annual practising certificate with NZSTA while employed. • All Speech-Language Therapists must maintain a continuing education/professional development record and participate in appropriate supervision while practising. ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Must be hold Registered dietitian with the New Zealand Dietitians Board with a degree or equivalent in Speech-Language Therapy and be eligible for full or provisional NZSTA membershipcurrent annual practicing certificate. • Dysphagia competency preferredHold an endorsed prescriber scope of practice • Experience • Recent clinical exposure or early career clinical experience and up-to- date knowledge in a variety of acute and outpatient clinical settings • A working knowledge of dietetic intervention techniques, including patient centred goal planning, malnutrition diagnosis and interventions. Experience • Interest in paediatrics, or other clinical area • Leadership and supervision of assistant workforce as required • Use of NCP and IDNT in clinical care Knowledge and Skills: • Be computer literate with a broad based understanding of computer skills, including use of basic Microsoft programmes, and • Proficient in use of health related programmes, and telehealth platforms for delivery of care across the Southern District • Hold a full NZ drivers licence Personal Qualities • A high level of interpersonal and communication skills Experience with a wide range of presentations in an adult rehab setting • Experience and interest in AAC use • Experience carrying out and interpreting VFSS Knowledge and Skills: • Ability Able to work in a supportive and honest manner with whanau, caregivers • Able to motivate self and others that are involved in the care and support of the patient. • Ability to motivate others while working in partnership • Able to gain peer credibility and respect • Accept Able to accept responsibility for own actions • Possess the ability Able to problem solve and demonstrate initiative Personal Qualities Facilitate an appropriate Able to lead and high-quality Speech-Language Therapy process for service users/patientssupport ▇▇▇▇▇▇ colleagues, using evidence-based practice. and assistant workforce Be able Able to work actively and co-operatively in a multidisciplinary team and liaise appropriately with relevant health care professionals, service managers and external organisations • Be an active participant in the continual development and improvement of Speech Language Therapy provision of care within the inpatient setting and colleagues at other settings as applicable, also to the profession of Speech Language Therapy in directing professional development and personal growth • Be familiar with and prescribe adaptive equipment and communication aids within the parameters of relevant funding sources for patients • Have up to date knowledge and use evidence-based practice in appropriate adult therapy areas. Experience or willingness to provide speech therapy interventions in a flexible manner, including 1:1 and group work (as appropriate) in person and via telehealth. centres • A willingness to work with Allied Health Assistants to facilitate a high quality service for the person and their whānau. • Experience working with dysphagia would be desirable and willingness to engage in continuing professional development in this area. • Use of AAC in an adult rehabilitation context with the person’s whanau/caregivers • Complete relevant documentation in the clinical record, electronic data and statistics • Assist in the support and mentoring of students/new graduates/other staff as required • Assist with cover for workload in other areas as directed/required • Have an appropriate presentation and standard of personal care and grooming • Perform other duties relevant to the position as required • Must have and maintain a full current NZ driver’s licence • Have an appropriate reasonable level of fitness and an ability to undertake physically demanding tasks safely. carry out duties Legislative requirements • Practise in accordance with relevant legislation, codes, policies etc. and upholds consumer rights • Uphold professional code of ethics Assessments and interventions (if appropriate to profession) • Undertake accurate and comprehensive assessments and evaluations • Plan and implement appropriate interventions • Provide relevant education - including any relevant alternative options - in a format that can be clearly understood • Collaborate with patients-populations to set realistic, person-centred outcomes Evidence-based practice and research • Consistently refer to and relate practice to literature and research • Critique, discuss and disseminate evidence based best practice • Reflect on and evaluate the effectiveness of own practice Documentation • Maintain confidentiality of patient information and documentation • Adhere to Southern DHB’s documentation standards Culturally Sensitive Practice • Practices in a culturally safe manner • You adhere to professional and legislative standards of practice • You work according to the scope of your Annual Practising Certificate • Your interventions are realistic and based on best practice • You use standard measurement tools and equipment as set down by departmental or professional protocols • Your documentation is timely, clear, concise and accurate • You assist others to gain appropriate support and representation which reflects their cultural needs and preferences. • You implement evidence-based best practice procedures and guidelines • You update your knowledge related to best practice guidelines and area of practice • You maintain a professional portfolio or participate in an approved CPD programme (as per professional requirements) • Participate in and contribute to the functioning of the interprofessional team • Attends and contributes to relevant department, clinical and team meetings, leading and facilitating such meetings as requested • Establish and maintain an effective working relationship with other staff Time management • Manage own time adopting a disciplined approach to establishing and following identified role-related priorities Skill Sharing • Share skills (as appropriate) with other health professionals and unregulated (assistant) workforces to enhance person centred outcomes • You have formal and informal systems in place for supporting colleagues • You maintain supervision records for students • You participate as a team member to ensure the best outcomes for patients/ people • Your tasks are scheduled and completed in a timely manner • You use recognised skill sharing processes such as the Calderdale framework to delegate parts of your practice to other team members Of Self • Develop both personally and professionally to meet the changing needs of your career and profession • Reflect on and evaluate the effectiveness of own practice • Develop and maintain professional competency • Appraisal, peer review, observed practice or other professional audits as applicable Of Others Contribute to the support and education of colleagues and students to enhance development of the profession • Consistently refer to and relate practice to literature and research • Critique, discuss and disseminate evidence based best practice • Provides interdisciplinary education in direct clinical area, or discipline specific teaching across teams. • Maintains an awareness of current developments in the clinical areas being worked in and make recommendations to changes in practice. • Be involved in the induction and training of newly appointed staff as required. • Provides mentoring and clinical support and / or professional supervision where required. • You have formal and informal systems in place for supporting colleagues • You maintain supervision records for students • You implement evidence-based best practice procedures and guidelines • You update your knowledge related to best practice guidelines and area of practice • You maintain a professional portfolio or participate in an approved CPD programme (as per professional requirements) • You hold current registration where applicable or as required • You maintain an up-to-date professional development plan

Appears in 1 contract

Sources: Employment Agreement