Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to all kinds of people – up, down, and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. • Directors of Nursing • Patients, families and whānau • Clinical Nurse Specialists • LMC Access Holders • Integrated Operations Centre • Other service providers (DHBs, NGOs, PHO) • Clinical Directors/Clinical Leaders • Health and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered Nurse/Midwife. • Holds a current practising certificate. • Holds a current portfolio (PDRP/QLP) or equivalent appropriate to the role. • Post-graduate diploma or degree in a relevant field. • Experience • Nursing leadership experience. • A history of a collaborative team approach. • Proven clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational values.
Appears in 4 contracts
Sources: Employment Agreement, Employment Agreement, Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of Priority Setting Spends his/her solutions time and suggestions turn out to be correct the time of others on what’s important; quickly zeros in on the critical few and accurate when judged over timeputs the trivial many aside; sought out by others for advice and solutionscan quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focus. Managing & and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to all kinds of people – - up, down, and sideways, inside and outside the organisationorganization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports • Chief Nursing and team or project members; can assess each person Midwifery Officer • Patients, Families and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. ▇▇▇▇▇▇ • Directors of Nursing • Patients, families and whānau Nursing Council/Midwifery Council • Associate Directors of Nursing • Unions • Directorate Leadership Team • Other District Health Boards • Clinical Nurse Specialists Co-ordinators • LMC Access Holders HWNZ • Integrated Operations Centre Nursing Staff • Other service providers (DHBs, NGOs, PHONZNO and other relevant professional colleges of nursing and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Southern DHB wide staff • GP’s • Duty Manager(s) • Clinical Directors/Clinical Leaders • Health NGO’s and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff Aged Care Sector The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as a Registered Nurse/MidwifeNurse with the Nursing Council of New Zealand. • Holds Hold a current practising certificateNursing Council of New Zealand Annual Practising Certificate. • Holds a current portfolio Competent Professional Development and Recognition Programme (PDRP) profile/QLPportfolio or equivalent. Experience • One years’ post graduate (Nurse Entry to Practice or equivalent) experience, or equivalent appropriate to the rolebe undertaking this currently. • Post-graduate diploma or degree in a relevant fieldPlease refer to area specific person specification if applicable. • Experience • Nursing leadership experience. • A history of a collaborative team approach. • Proven in an equivalent clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functionssetting to which you are being employed into. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge Demonstrate professional accountability within scope of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational values.
Appears in 4 contracts
Sources: Employment Agreement, Employment Agreement, Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much Managing diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities irrespective of age and gender; supports equal and fair treatment and opportunity for all Priority Setting Spends own time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures time of organizations. Interpersonal Savvy Relates well to all kinds of people – up, down, and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work others on what is important; is someone people like working for can quickly sense what will help or hinder when seeking to accomplish goals; eliminates roadblocks; creates focus Problem Solving Uses logic and with. established processes to solve difficult problems and achieve effective solutions; can see hidden problems; Is excellent at honest analysis; looks beyond the obvious ; doesn’t stop at the first answers • Directors of Nursing AHS&T Professional Leaders (PLs) • PatientsClients, families patients, families, whanau and whānau caregivers • Clinical Nurse Specialists Multi-disciplinary colleagues • LMC Access Holders Services from the community, funding bodies, student or intern clinical liaison staff • Integrated Operations Centre Operational manager • Primary care - GPs, other medical staff • AHST Professional Development Facilitator • Relevant professional organisations • Administration staff • Other service providers (DHBs, NGOs, PHO) • Clinical Directors/Clinical Leaders • Health and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered Nurse/Midwife. • Holds occupational therapist with a current practising certificate. • Holds Membership of Occupational Therapy New Zealand - Whakaora Ngangahau Aotearoa Experience • Clinical experience in an acute medical environment either as a current portfolio (PDRP/QLP) student or equivalent appropriate to the role. • Post-graduate diploma or degree in a relevant fieldregistered occupational therapist. • Experience • Nursing leadership experience. • A history of a collaborative team approach. • Proven clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational values.paediatrics
Appears in 3 contracts
Sources: Employment Agreement, Employment Agreement, Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of Priority Setting Spends his/her solutions time and suggestions turn out to be correct the time of others on what’s important; quickly zeros in on the critical few and accurate when judged over timeputs the trivial many aside; sought out by others for advice and solutionscan quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focus. Managing & and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to all kinds of people – - up, down, and sideways, inside and outside the organisationorganization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports • Chief Nursing and team or project members; can assess each person Midwifery Officer • Women, Families and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. Whanau • Directors of Operations Manager • Midwifery Council • Midwifery Coordinator • Unions • Midwifery / Nursing • Patients, families and whānau • Clinical Nurse Specialists • LMC Access Holders • Integrated Operations Centre Staff • Other service providers (DHBs, NGOs, PHODistrict Health Boards • Medical Staff • HWNZ • Allied Health Staff • NZCOM and other relevant professional colleges of midwifery • Administration Staff • Community Members • Southern DHB wide staff • Educational Institutions • Duty Manager(s) • Clinical Directors/Clinical Leaders PHO • Health and Welfare Agencies GP’s • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff Maternity access agreement holders The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as a Registered Nurse/MidwifeMidwife with the New Zealand College of Midwives • Hold a current Midwifery Annual Practising Certificate. • Holds a current practising certificate. • Holds a current portfolio Competent Professional Development and Recognition Programme (PDRP) profile/QLP) portfolio or equivalent appropriate to the roleequivalent. Experience • Post-graduate diploma or degree in a relevant field. • Experience • Nursing leadership experience. • A history of a collaborative team approach. • Proven in an equivalent clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functionssetting to which you are being employed into. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge Demonstrate professional accountability within scope of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational values.
Appears in 3 contracts
Sources: Employment Agreement, Employment Agreement, Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of Priority Setting Spends his/her solutions time and suggestions turn out to be correct the time of others on what’s important; quickly zeros in on the critical few and accurate when judged over timeputs the trivial many aside; sought out by others for advice and solutionscan quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focus. Managing & and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to all kinds of people – - up, down, and sideways, inside and outside the organisationorganization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports • Chief Nursing and team or project members; can assess each person Midwifery Officer • Patients, Families and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. Whanau • Directors of Nursing • Patients, families and whānau Nursing Council/Midwifery Council • Associate Directors of Nursing • Unions • Directorate Leadership Team • Other District Health Boards • Clinical Nurse Specialists Co-ordinators • LMC Access Holders HWNZ • Integrated Operations Centre Nursing Staff • Other service providers (DHBs, NGOs, PHONZNO and other relevant professional colleges of nursing and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Southern DHB wide staff • GP’s • Duty Manager(s) • Clinical Directors/Clinical Leaders • Health NGO’s and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff Aged Care Sector The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as a Registered Nurse/MidwifeNurse with the Nursing Council of New Zealand. • Holds Hold a current practising certificateNursing Council of New Zealand Annual Practising Certificate. • Holds a current portfolio Competent Professional Development and Recognition Programme (PDRP) profile/QLPportfolio or equivalent. Experience • One years’ post graduate (Nurse Entry to Practice or equivalent) experience, or equivalent appropriate to the rolebe undertaking this currently. • Post-graduate diploma or degree in a relevant fieldPlease refer to area specific person specification if applicable. • Experience • Nursing leadership experience. • A history of a collaborative team approach. • Proven in an equivalent clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functionssetting to which you are being employed into. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge Demonstrate professional accountability within scope of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational values.
Appears in 3 contracts
Sources: Employment Agreement, Employment Agreement, Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of Priority Setting Spends his/her solutions time and suggestions turn out to be correct the time of others on what’s important; quickly zeros in on the critical few and accurate when judged over timeputs the trivial many aside; sought out by others for advice and solutionscan quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focus. Managing & and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to all kinds of people – - up, down, and sideways, inside and outside the organisationorganization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports • Chief Nursing and team or project members; can assess each person Midwifery Officer • Patients, Families and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. Whanau • Directors of Nursing • Patients, families and whānau Nursing Council/Midwifery Council • Associate Directors of Nursing • Unions • Directorate Leadership Team • Other District Health Boards • Clinical Nurse Specialists Co-ordinators • LMC Access Holders HWNZ • Integrated Operations Centre Nursing Staff • Other service providers (DHBs, NGOs, PHONZNO and other relevant professional colleges of nursing and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Southern DHB wide staff • GP’s • Duty Manager(s) • Clinical Directors/Clinical Leaders • Health NGO’s and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff Aged Care Sector The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as a Registered Nurse/MidwifeNurse with the Nursing Council of New Zealand. • Holds Hold a current practising certificateNursing Council of New Zealand Annual Practising Certificate. • Holds a current portfolio Competent Professional Development and Recognition Programme (PDRP) profile/QLPportfolio or equivalent. Experience • One years’ post graduate (Nurse Entry to Practice or equivalent) experience, or equivalent appropriate to the rolebe undertaking this currently. • Post-graduate diploma or degree in a relevant fieldPlease refer to area specific person specification if applicable. • Experience • Nursing leadership experience. • A history of a collaborative team approach. • Proven in an equivalent clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functionssetting to which you are being employed into. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge Demonstrate professional accountability within scope of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational values.
Appears in 3 contracts
Sources: Employment Agreement, Employment Agreement, Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, Managing and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable Listening Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees. Informing Provides the information people need to know to do their jobs and to feel good about how organizations workbeing a member of the team, unit, and/or the organisation; provides individuals information so that they can make accurate decisions; is timely with information. Process Management Good at figuring out the processes necessary to get things done; knows how to get things done both through formal channels organise people and the informal networkactivities; understands the origin how to separate and reasoning behind key policies, practices, combine tasks into efficient work flow; knows what to measure and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well how to all kinds of people – up, down, and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tactmeasure it; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their bestsee opportunities for synergy and integration where others can't; can motivate many kinds of direct reports and team or project memberssimplify complex processes; can assess each person and get the best gets more out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and withfewer resources. • Directors of Nursing • Patients, families and whānau • Clinical Nurse Specialists • LMC Access Holders • Integrated Operations Centre • Other service providers (DHBs, NGOs, PHO) • Clinical Directors/Clinical Leaders • Health and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit Southern DHB staff • Professional Colleges Patients and Registration Bodies whanau • Clinical and Corporate support staff • SDHB wide staff The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered Nurse/Midwife. • Holds a current practising certificate. • Holds a current portfolio (PDRP/QLP) or equivalent appropriate to the role. • Post-graduate diploma or degree in a relevant field. • Experience • Nursing leadership experience. • A history of a collaborative team approach. • Proven clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people Managers at all levels of the organisation. organisation • Acts with discretion, sensitivity Visitors • Departmental Clerical and integrity at all times. Clinical staff • Is adaptable and flexible – open to change (positive or negative). Contractors • Innovative and flexible with a positive problem solving approach in all situations. Chaplaincy • Maintains an exceptionally high level of confidentiality. Stakeholders • Forward thinker, flexible, courteous, self-motivated. Duty Managers • Committed to continuous quality improvement. Funeral Directors • Ability to liaise and network at all levels. Finance • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. Interpreters • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. Medical records staff • Encourage innovation and practice initiatives that enhance clinical care or service provision. Police • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. Mental Health Records staff • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. Corrections • Be active and visible within the team, motivating and actively praising/valuing Information Systems staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. Security • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. Orderlies • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational values.Telephonists •
Appears in 2 contracts
Sources: Employment Agreement, Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Managing Diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities, ages and both sexes; hires variety and diversity without regard to class; supports equal and fair treatment and opportunity for all. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to all kinds of people – - up, down, and sideways, inside and outside the organisationorganization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. • Clinical Directors of Nursing • Patientsconsumers/tangata whaiora, families Families and whānau Whanau • Clinical Nurse Specialists • LMC Access Holders • Integrated Operations Centre Leaders • Other service providers (DHBsDHB, NGOsNGO, PHO) • Clinical Directors/Clinical Leaders Allied Health Directors • Health and Welfare Agencies agencies • Other Service Managers • Relevant Support Groups support groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit Medical and allied health staff • Professional Colleges and Registration Bodies registration boards • Practice Development staff • Clinical and Corporate support staff • SDHB Te Whatu Ora Health New Zealand Southern-wide staff The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered Nurse/Midwife. • Holds It is essential that the applicant be a current practising certificate. registered nurse with strong clinical leadership and management skills • Holds a current portfolio (PDRP/QLP) or equivalent equivalent, appropriate to the role. • Minimum of Post-graduate diploma or degree in a relevant field. • Experience • Nursing leadership experience. • A Excellent group facilitation skills and history of a collaborative team approach. Has advanced communication techniques such as conflict resolution, diffusion and mediation skills • Proven Innovative and flexible with positive and problem solving approach in all situations • Has proven clinical credibility. credibility • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical Is a critical consumer of research and embraces evidenced based practice when carrying out tasksany task/functions. function • Knowledge of and demonstrates use of adult teaching and learning principles Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge Demonstrate professional accountability within scope of and demonstrated use of adult teaching and learning principlespractice. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. Fitness • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if requiredrequired Personal Qualities • Be a critical consumer of research and embrace evidenced based practice when carrying out any task/function. • Have a commitment to ongoing development of nursing skills and in-service education. • Have the ability to work as part of a team. • Have ability to ‘work together’ in a collaborative manner. • Have ability to ‘work smarter’ by being innovative and proactive. • Accept responsibility for actions. • Be prepared to undertake other duties as reasonably requested by line manager. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. resources • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • Be active and visible within the team, motivating and actively praising/ valuing staff endeavours, and acknowledging consumer/tangata whaiora satisfaction and good clinical care. • Promote consumer/tangata whaiora centred care that incorporates a strong customer service philosophy through effective and positive interactions with, • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ patient/service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. consumers/tangata whaiora staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. Service Planning and Delivery Lead and manage wards/wards / units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit /unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Te Whatu Ora – Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of NursingNurse/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB Te Whatu Ora – Southern delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ /unit/service patient consumer/tangata whaiora care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. planning • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Te Whatu Ora Health New Zealand Southern Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of NursingNurse/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ requested/required by the Associate Director of NursingNurse/Director of Nursing/ Service Manager. Manager Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing• Develop a comprehensive staffing plan for staff directly reporting to the CNM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. Nurse/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Te Whatu Ora Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, activity e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB Te Whatu Ora Southern and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Te Whatu Ora -Southern Rostering Standards • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and Te Whatu Ora Health New Zealand Southern Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of NursingNurse/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Business Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/the Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Business Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB Te Whatu Ora Health New Zealand Southern policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Te Whatu Ora – Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB Te Whatu Ora – Southern policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. projects Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & and service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB Te Whatu Ora – Southern wide projects as relevant to ▇▇▇▇/unit/service. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Maintain own professional development, attend Te Whatu Ora - Southern and other development opportunities. • Act as a role model for the Te Whatu Ora – Southern organisational values. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as when required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. requested • Participate collectively with other CNMCharge Nurse/CMM Midwife Managers to provide a collaborative approach to provide clinical service provisionprovision The principles of Te Tiriti o Waitangi, as articulated by the courts and the Waitangi Tribunal will guide the Te Whatu Ora - Southern response to Māori health improvement and equity. These contemporary principles include: • Tino rangatiratanga: Providing for Māori self- determination and mana motuhake in the design, delivery and monitoring of health and disability services. • Plan and manage own work Equity: Being committed to achieving equitable health outcomes for Māori. • Active protection: Acting to the fullest extent practicable to achieve desired results equitable health outcomes for Māori. This includes ensuring that the Crown, its agents and its Treaty partner under Te Tiriti are well informed on timethe extent, within budget and nature, of • You will be able to required standarddemonstrate an understanding of Te Tiriti o Waitangi, Māori Indigenous rights and current issues in relation to health and health equity ie: Whakamaua: Māori Health Action Plan 2020-2025. • Act as a role model for You will contribute to responding to the SDHB organisational values.DHBs Te Tiriti o Waitangi commitment to deliver effective and equitable healthcare with consumer/tangata whaiora and their whānau. • You will have the ability to incorporate Māori models of health, Consumer/tangata whaiora and whānau- centred models of care, and mātauranga Māori. • You will have in
Appears in 2 contracts
Sources: Employment Agreement, Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much Managing Diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities irrespective of age and gender; supports equal and fair treatment and opportunity for all Priority Setting Spends own time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures time of organizations. Interpersonal Savvy Relates well to all kinds of people – up, down, and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work others on what is important; is someone people like working for can quickly sense what will help or hinder when seeking to accomplish goals; eliminates roadblocks; creates focus Problem Solving Uses logic and with. established processes to solve difficult problems and achieve effective solutions; can see hidden problems; Is excellent at honest analysis; looks beyond the obvious; doesn’t stop at the first answers • Directors of Nursing Allied Health Scientific & Technical Professional Leaders • PatientsClients, families patients, families, whanau and whānau caregivers • Clinical Nurse Specialists Multi-disciplinary colleagues • LMC Access Holders Services from the community, funding bodies, student or intern clinical liaison staff • Integrated Operations Centre Primary care - GPs, other medical staff • Relevant professional organisations • Other service providers (DHBs, NGOs, PHO) • Clinical Directors/Clinical Leaders • Health and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered NurseOptometrists and Dispensing Opticians Registration, Board of New Zealand in the Scope of Practice for Optometry with Therapeutic Pharmaceutical Agents (TPA) Endorsement, in accordance with the HPCA Act 2004 and possess a current Practising Certificate • Must actively participate in the Optometrists and Dispensing Opticians Board of New Zealand’s re- certification programme • Membership of New Zealand Association of Optometrists • Must be eligible to work in New Zealand or have a work visa/Midwifepermit Experience • Optometry experience (new graduates will be considered). • Holds a current practising certificate. 2-3 years of Optometry experience • Holds a current portfolio (PDRP/QLP) or equivalent appropriate to the role. • Post-graduate diploma or degree Worked in a relevant field. • Experience • Nursing leadership experience. • A history of a collaborative team approach. • Proven clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. hospital setting previously Knowledge and Skills • Strong clinical leadership Fundamental optometry skills in patient diagnosis and management skillswith interest in pathologies. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. Glaucoma prescribing endorsement • Knowledge in the diagnosis and management of various ocular pathologies • Interpretation of various ancillary testing and demonstrated use of adult teaching and learning principlestechnology e.g. Optical coherence tomography, Visual fields, etc. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability Ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity in a supportive and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. honest manner • Ability to liaise motivate • Able to gain peer credibility and network at all levels. respect • A reasonable level of fitness is required Accept responsibility for own actions • Possess the ability to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standingproblem solve and demonstrate initiative Clinical Practice Legislative requirements, walkingAssessments & Interventions, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reachingDocumentation, and ability to participate Cultural Sensitivity Practise in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions accordance with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standardsrelevant legislation, codes, policies etc. and upholds consumer rights Uphold professional code of ethics Undertake accurate and comprehensive assessments and evaluations Plan and implement appropriate interventions Provide relevant legislationeducation - including any relevant alternative options - in a format that can be clearly understood • Adheres to professional and legislative standards of practice • Works according to the scope of Annual Practising Certificate • Interventions are realistic and based on best practice • Uses standard measurement tools and equipment as set down by departmental or professional protocols • Documentation is timely, clear, concise, and accurate Collaborate with patients to set realistic, patient-centred outcomes Maintain confidentiality of patient information and documentation Adhere to SDHB’s documentation standards Culturally Sensitive Practice • Assists patients to gain appropriate support and representation which reflects their cultural needs and preferences. • Ensure Treaty Practises in a culturally safe manner Professional Responsibilities Working in a collegial manner Contribute to the support and education of Waitangi principles colleagues and Tikaka students to enhance development of the profession Participate in and contribute to the functioning of the team Establish and maintain an effective working relationship with other staff • Formal and informal systems in place for supporting colleagues • Supervision records for students • Participate as a team member to ensure the best outcomes for patients/ people Key Accountabilities Evidence based practice & research, Time management Consistently refer to and relate practice to literature and research Critique, discuss and disseminate evidence based best practice Reflect on and evaluate the effectiveness of own practice Manage own time adopting a disciplined approach to establishing and following identified role-related priorities • Implementation of evidence-based best practice procedures and guidelines • Updates knowledge related to best practice guidelines and area of practice • Professional portfolio or participation in an approved CPD programme (as per professional requirements) • Tasks are fully integrated into practice. • Encourage scheduled and completed in a culture of continuous learning, positive critique of the status quo timely manner Maintain professional and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered Organisational quality standards Continually seek to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff identify quality improvement opportunities in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring perform role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate an effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. manner • Performance is in alignment aligns with HR appropriate quality audit standards, organisational Organisational requirements, and professional standardsstandards Undertaking duties from time to time that may be in addition to those outlined above but which fall within your capabilities and experience. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the Southern DHB Organisational Values. • You respond positively to requests for assistance in own and other areas, demonstrating adaptability and willingness. • You produce work that complies with SDHB organisational valuesprocesses and reflects best practice. • Research undertaken is robust and well considered. • Live and support the DHB values in everything you do. Proactively demonstrating Southern DHB values in all aspects of the role. • Demonstrates behaviours that we want to see from each other, at our best. • Contributes positively to a culture of appreciation, a learning culture, where people feel safe to speak up. • Contributes positively to team and other initiatives that seek to improve patient and whanau experiences and/or staffs experience of working.
Appears in 2 contracts
Sources: Employment Agreement, Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Process Management Good at figuring out the processes necessary to get things done; knows how to organise people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can't; can simplify complex processes; gets more out of fewer resources. Organisational Agility Knowledgeable about how organisations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organisations. Informing Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or the organisation; provides individuals information so that they can make accurate decisions; is timely with information. Problem Solving Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to all kinds of people – up, down, and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. • Directors of Nursing • CEO Office Patients, families and whānau • Clinical Nurse Specialists • LMC Access Holders • Integrated Operations Centre • / whanau Commissioner’s Office Ministry of Health (MoH) Executive Leadership Team Stakeholders Managers at all levels within the Southern DHB Other service providers (DHBs, NGOs, PHO) • Clinical Directors/District Health Boards Clinical Leaders • Other Service Providers (eg. GP Practices, NGO) Other departments: Human Resource Group, Finance, Supply, Building & Property, Patient Affairs, Transport Unions Southern District Health and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit Board wide staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff registration bodies Southern DHB preferred travel provider The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered Nurse/Midwife. • Holds a current practising certificate. • Holds a current portfolio (PDRP/QLP) Minimum level 3 NCEA or equivalent appropriate Diploma or Certificate in Business Administration or secretarial equivalent qualification preferred. Experience At least 3-4 years senior administrative level experience Experience within the health sector Executive administrative level experience Knowledge and Skills Excellent knowledge of administration policies, systems and procedures. High degree of knowledge and use of Microsoft Office Suite including advanced knowledge of word- processing, spreadsheet, email, calendar, graphics, presentation packages. Touch Typist. Able to the roleedit written document, correcting grammatical mistakes and logic. • Post-graduate diploma or degree in a relevant field. • Experience • Nursing leadership experience. • A history Knowledge of a collaborative team approach. • Proven clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Ability to effectively communicate verbally and in writing with a variety of people. A natural, open manner and level of self-confidence, which helps generate trust and good working relationships. Acts with discretion, sensitivity and integrity at all times. • Maintains an exceptionally high level of confidentiality. Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise work both independently and network at all levelswithin a team with minimal supervision. • A reasonable level of fitness is required Able to cope with the demanding physical requirements of the jobset work priorities and meet deadlines. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, Skill and ability to participate in personal restraint if requiredascertain the actions required for issues that arise based on experience and knowledge of relationships between stakeholders and internal staff members. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, Ability to carry out administrative tasks and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain follow written instructions to a high standard of clinical expertise within standard. Evaluates situations and identifies existing problems or opportunities. Actively seeks solutions to problems before being asked or directed. Executive Support Provide high quality executive level secretarial support to the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the teamExecutive Director/Chief Officer, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide ensuring efficient and effective service delivery Provide timely and accurate confidential executive secretarial support for the Executive Director/Chief Officer, including word processing, spread-sheeting, faxing, mail, photocopying and any other document processing duties as may be necessary to support the efficient functioning of the Executive Director’s/Chief Officer’s office. Manage correspondence and inquiries, including responding to and composing letters and memoranda, directing correspondence to appropriate personnel for action and actioning information requests as appropriate. Prompt response to requests for document processing duties. Enquiries are handled efficiently, promptly and appropriately. Diaries accurate and up to date, travel arrangements made, meetings organised and attendees informed. Accurate records of meetings circulated and actioned/ filed appropriately. Full confidentiality of documentation and information relating to all business, patient and staff interactions maintained. Manage the Executive Director’s/Chief Officer’s diary and daily commitments, proactively ensuring most effective and efficient use of time and resource. Liaise and work closely with members of Executive and Senior Leadership Teams, internal and external customers and contacts, providing client-focused executive services that maintain and enhance the Southern DHB’s image at all times. Requests under the OIA are responded to within a timely manner. Requests from the HDC are responded to within a timely manner. All complaints/queries are responded to within a timely manner. Develop presentation materials using appropriate design packages as required. Collate papers for meetings, prepare and circulate for meetings, prepare and circulate agendas, notify attendees, book venues and take, circulate and follow up minutes and action points as required. Organise speakers and presentation materials. Provide a reception service, take messages, answer queries and redirect queries as appropriate, screen telephone calls and visitors, open and distribute mail, and attend to visitors as required. Ensure all Official Information Act (OIA’s) assigned to the Executive Director/Chief Officer are responded to within the required time-frame and checked by the Executive Director/Chief Officer, prior to it being forwarded to OIA Co-ordinator and subsequently the requester. Action all complaints/queries as per the Complaints Policy and Southern DHB processes to ensure that all complaints/queries are responded to within the required timeframes. Liaise with the Communications Office so that appropriate and timely communications are disseminated throughout various services. Participate Actively convey information to the Communications office of interest for staff or public for release Ensure all task requests assigned to the Executive Director’s/Chief Officer’s direct reports are completed on time. Administrative Support Ensuring an efficient and effective administrative support function, including establishment and maintenance of effective information and data processing, filing, retrieval, and management systems. Set up and maintain effective electronic and paper filing systems and procedures relevant to the Executive Director’s/Chief Officer’s office and develop new systems as required, enabling quick access to information. Compile statistics and information as required. Undertake one-off projects and compile and process data for the Executive Director/Chief Officer as required. Co-ordinate and participate in the production of monthly and lead where relevantad hoc reports and answer related queries as requested. Make travel and accommodation bookings using the Southern DHB preferred provider as per the DHB’s Travel Policy and guidelines Order stationery, ▇▇▇▇/ unit service planningstores and equipment as necessary. • Lead Book accommodation and manage respective wardsflights through Orbit. Update electronic timesheets (One-Staff) in preparation for Management Authorisation. Maintain confidentiality of documentation and information. Contribute ideas for improvement to systems and process simplification to effectively deliver administrative support services. Co-ordinate with, assist and relieve executive support staff such that best practice is shared and overload situations can be managed efficiently. Document and maintain all procedures within deskfile. All files and records are accurate and up-to-date. Databases contain accurate and up-to-date information. Regular reporting deadlines achieved. All systems and procedures operated in such a manner as to meet appropriate standards. All key deadlines achieved. Active participation and contribution to successful operation of the Executive Director’s/units/services in accordance Chief Officer’s team. Personal learning and development opportunities identified and acted on. Current desk files maintained. Work with operational plans the Executive Assistant (EA) to the CEO and budgetsother Personal Assistants to ensure workload and priorities are addressed from a collective approach. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation development of service activity plansthe Service’s administration team and its work processes, systems and operations. • In conjunction Provide positive support to Management Assistants and other colleagues to ensure delivery of team goals. Seek to increase contribution of the Service’s administration team and support an environment of continuous improvement. Provide collegial support and care to the other Personal Assistants You respond positively to requests for assistance in own and other areas, demonstrating adaptability and willingness. You share responsibility for delivery of high quality administrative support, contributing to team resilience by sharing knowledge and experience with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery Management Assistants. You produce work that complies with Ministry SDHB processes and reflects best practice. Undertaking duties from time to time that may be in addition to those outlined above but which fall within your capabilities and experience. You respond positively to requests for assistance in own and other areas, demonstrating adaptability and willingness. You produce work that complies with SDHB processes and reflects best practice. Research undertaken is robust and well considered. Identifying areas for personal and professional development. Training and development goals are identified/agreed with your manager. Performance objectives reviewed annually with your manager. You actively seek feedback and accept constructive criticism. Proactively demonstrating Southern DHB values in all aspects of Health elective service performance indicator standards (the role. Demonstrates behaviours that we want to see from each other, at our best. Contributes positively to a culture of appreciation, a learning culture, where applicable)people feel safe to speak up. • Ensure adherence Contributes positively to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems team and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects other initiatives that seek to improve ▇▇▇▇/ unit/service efficiency patient and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs whanau experiences and/or staffs experience of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational valuesworking.
Appears in 2 contracts
Sources: Individual Employment Agreement, Individual Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much Managing diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities irrespective of age and gender; supports equal and fair treatment and opportunity for all Priority Setting Spends own time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures time of organizations. Interpersonal Savvy Relates well to all kinds of people – up, down, and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work others on what is important; is someone people like can quickly sense what will help or hinder when seeking to accomplish goals; eliminates roadblocks; creates focus Problem Solving Uses logic and established processes to solve difficult problems and achieve effective solutions; can see hidden problems; Is excellent at honest analysis; looks beyond the obvious; doesn’t stop at the first answers • AHS&T Professional Leaders (PLs) • Clients, patients, families, whanau and caregivers • Multidisciplinary colleagues working for and with. in interprofessional ways • Directors of Nursing Services from the community, funding bodies, student or intern clinical liaison staff • PatientsOperational manager • Primary care - GPs, families and whānau other medical staff • Clinical Nurse Specialists AHST Professional Development Facilitator • LMC Access Holders Relevant professional organisations • Integrated Operations Centre Administration staff • Other service providers (DHBs, NGOs, PHO) • Clinical Directors/Clinical Leaders • Health and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managersexternal services/Charge Midwife Managersorganisations/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE stakeholders Education and Qualifications (or equivalent level of learning) • Registered Nurse/Midwife. • Holds Must be registered with the Occupational Therapy Board of New Zealand in accordance with the HPCA Act 2004 and possess a current practising certificate. Practising Certificate • Holds Must actively participate in the Occupational Therapy Board of New Zealand’s re-certification programme • Must be eligible to work in New Zealand or have a current portfolio (PDRPwork visa/QLP) or equivalent appropriate permit • Membership of Occupational Therapy New Zealand - Whakaora Ngangahau Aotearoa Experience • Organisational, time management and clinical priority-setting skills • Computer literacy: Word, Outlook • Have an up to the role. date knowledge of a variety of clinical areas with some mental health experience • PostExperience of working actively and co-graduate diploma or degree operatively in a relevant multi-disciplinary clinical team • Experience providing adult teaching and knowledge of appropriate educating skills • At least two years clinical experience, preferably in the Mental Health field. • Post Graduate Allied Health Certificate in Mental health • Experience of providing supervision, mentoring and/or coaching Knowledge and Skills: • Nursing leadership experienceHave an up to date knowledge and understanding of the Mental Health (Compulsory Assessment and Treatment) Act 1992 • Demonstrate a working knowledge of working from a strengths perspective and application of the recovery model • An ability to accurately assess risk or risky behaviours and communicate these within the clinical team and with others as appropriate • Knowledge and skills in relation to evidence based/best practice occupational therapy for clients, including assessment (standardised/non standardised), and service user centred goal planning. • A history of a collaborative team approach. • Proven clinical credibility. • Extensive Up to date experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skillsproviding occupational therapy interventions, including ability to 1:1 and group work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negativeas appropriate). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements All employees of the job. Southern DHB working with in mental health and addiction services are expected to demonstrate a commitment to “The following denote the key physical requirements for the position: standingSeven Real Skills” (▇▇ ▇▇▇ Workforce Development, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇.▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the .▇▇.▇▇/unit. • /▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ ▇) • All employees of the Southern DHB working within mental health are expected to demonstrate competencies to work with clients who have co-existing mental health and alcohol/drug problems at a quality improvement culture. capable or enhanced level, as outlined in Te Ariari o te Oranga: The Assessment and Management of People with Co-existing Mental Health and Drug Problems • LeadMust possess a full and current NZ Driver’s licence Personal Qualities • A high level if interpersonal and communication skills • Able to accept responsibility for own actions • Commitment to ongoing professional development • Willingness to hold colleagues accountable for high standards of clinical practice • Resourceful and resilient; able to apply critical thinking to solve complex problems • Ability to work constructively with others in order to resolve conflict • Strengths based, administer outcome and facilitate staff involvement in ▇▇▇▇/unit quality solution focused • Team player, reliable and risk programmes responsive • Flexible and action plansadaptable, able to help lead change • Honest and participate in service wide programmes, trustworthy Legislative requirements • Practise in accordance with relevant legislation, codes, policies etc. and upholds consumer rights • Uphold professional code of ethics Assessments and interventions • Undertake accurate and comprehensive assessments and evaluations • Plan and implement appropriate interventions • Provide relevant education - including any relevant alternative options - in a format that can be clearly understood • Collaborate with patients-populations to set realistic, person-centred outcomes Evidence-based practice and research • Consistently refer to and relate practice to literature and research • Critique, discuss and disseminate evidence based best practice • Reflect on and evaluate the effectiveness of own practice Documentation • Maintain confidentiality of patient information and documentation • Adhere to Southern District Health Board policyDHB’s documentation standards Culturally Sensitive Practice • Practices in a culturally safe manner • You adhere to professional and legislative standards of practice • You work according to the scope of your Annual Practising Certificate • Your interventions are realistic and based on best practice • You use standard measurement tools and equipment as set down by departmental or professional protocols • Your documentation is timely, clear, concise and accurate • You assist others to gain appropriate support and representation, which reflects their cultural needs and preferences. • Lead You implement evidence-based best practice procedures and manage service level guidelines • You update your knowledge related to best practice guidelines and area of practice • You maintain a professional portfolio or participate in an approved CPD programme (as per professional requirements) • Participate in and contribute to the functioning of the interprofessional team • Attends and contributes to relevant department, clinical and team meetings, leading and facilitating such meetings as requested • Establish and maintain an effective working relationship with other staff Time management • Manage own time adopting a disciplined approach to establishing and following identified role-related priorities Skill Sharing • Share skills (as appropriate) with other health professionals and safety programmes including audit of hazards unregulated (assistant) workforces to enhance person centred outcomes • You have formal and routine reporting of incidents informal systems in place for supporting colleagues • You maintain supervision records for students • You participate as a team member to ensure the best outcomes for patients/ people • Your tasks are scheduled and accidents. • Investigate complaints, incidents and other matters completed in a timely mannermanner Of Self • Develop both personally and professionally to meet the changing needs of your career and profession • Reflect on and evaluate the effectiveness of own practice • Develop and maintain professional competency • Appraisal, reporting outcomes peer review, observed practice or other professional audits as applicable Of Others • Contribute to the support and education of colleagues and students to enhance development of the profession • Consistently refer to and relate practice to literature and research • Critique, discuss and disseminate evidence based best practice • Provides interdisciplinary education in direct clinical area, or discipline specific teaching across teams. • Maintains an awareness of current developments in the clinical areas being worked in and make recommendations to changes in practice. • Be involved in the induction and training of newly appointed staff as required. • Provides mentoring and clinical support and / or professional supervision where required. • You have formal and informal systems in place for supporting colleagues • You implement evidence-based best practice procedures and guidelines • You update your knowledge related to best practice guidelines and area of practice • You maintain a professional portfolio or participate in an approved CPD programme (as per professional requirements) • You hold current registration where applicable or as required • Ensure compliance including: all relevant standards You maintain an up-to-date professional development plan • Broadens research and legislation, health safetydevelopment skills through participation in local audit and research projects as identified by team leaders, professional regulations, and equipmentleaders or other AH professionals. • Manage ▇▇▇▇/unit balanced scorecard Participates in quality improvement activities to develop and report and manage variationsimprove service delivery, clinical practice or professional standards. This may include care pathways / treatment protocols, standards of practice etc. • Lead the ▇▇▇▇/unit incident reporting Active participation in department quality and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies Establishes working partnerships with external organisations to promote integrated working • Develops and protocols /or participates in conjunction with members regional / sub regional professional networks as appropriate to area of the teamwork. • Maintain professional Contributes to annual planning process, including identifying gaps in service and organisational quality standardsparticipating in work / projects that may result from the planning process. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job Practises in a way that utilises resources in the most cost-effective manner, including inter-disciplinary and transdisciplinary practice Undertaking duties from time to time that may be in addition to those outlined above but which fall within your capabilities and experience. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the Southern DHB Organisational Values. • You respond positively to requests for assistance in own and other areas, demonstrating adaptability and willingness. • You produce work that complies with SDHB organisational values.processes and reflects best practice. • Research undertaken is robust and well considered. • Live and support the DHB values in everything you do. Identifying areas for personal and professional development. • Training and development goals are identified/agreed with your manager. • Performance objectives reviewed annually with your manager. • You actively seek feedback and accept constructive criticism. Taking all practicable steps to ensure personal safety and the safety of others while at work, in accordance with the Southern DHB’s Health, Safety and Wellbeing policies, procedures and systems. • You understand and consistently meet your obligations under Southern DHB’s Health and Safety policy/procedures. • You actively encourage and challenge your peers to work in a safe manner. • Effort is made to strive for best practice in Health and Safety at all times. The principles of Te Tiriti o Waitangi, as articulated by the courts and the Waitangi Tribunal will guide the Southern DHB response to Māori health improvement and equity. These contemporary principles include: • Tino rangatiratanga: Providing for Māori self- determination and mana motuhake in the design, delivery and monitoring of health and disability services. • Equity: Being committed to achieving equitable health outcomes for Māori. • Active protection: Acting to the fullest extent practicable to achieve equitable health outcomes for Māori. This includes ensuring that the Crown, its agents and its Treaty partner under Te Tiriti are well informed on the extent, and nature, of both Māori health outcomes and efforts to achieve Māori health equity. • Options: Providing for and properly resourcing kaupapa Māori health and disability services. • You will be able to demonstrate an understanding of Te Tiriti o Waitangi, Māori Indigenous rights and current issues in relation to health and health equity ie: Whakamaua: Māori Health Action Plan 2020-2025. • You will contribute to responding to the DHBs Te Tiriti o Waitangi commitment to deliver effective and equitable healthcare with Māori patients and their whānau. • You will have the ability to incorporate Māori models of health, patient and whānau-centred models of care, and mātauranga Māori. • You will have insights into your own cultural awareness and an understanding of how your social-cultural influences inform biases that impact on your interactions with patients, whānau, and colleagues. • Recognising that there is an inherent power imbalance in-patient relationship and ensuring that this is not
Appears in 2 contracts
Sources: Employment Agreement, Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much Managing diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities irrespective of age and gender; supports equal and fair treatment and opportunity for all Priority Setting Spends own time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures time of organizations. Interpersonal Savvy Relates well to all kinds of people – up, down, and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work others on what is important; is someone people like working for can quickly sense what will help or hinder when seeking to accomplish goals; eliminates roadblocks; creates focus Problem Solving Uses logic and with. • Directors of Nursing • Patientsestablished processes to solve difficult problems and achieve effective solutions; can see hidden problems; Is excellent at honest analysis; looks beyond the obvious ; doesn’t stop at the first answers AHS&T Professional Leaders (PLs ) Clients, families patients, families, whanau and whānau • Clinical Nurse Specialists • LMC Access Holders • Integrated Operations Centre • caregivers Multi-disciplinary colleagues Services from the community, funding bodies, student or intern clinical liaison staff Operational Manager Primary care - GPs, other medical staff AHS&T Professional Development Facilitator Relevant professional organisations Administration staff Other service providers (DHBs, NGOs, PHO) • Clinical Directors/Clinical Leaders • Health and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered Nurse/Midwife. Registration or eligibility for registration with the New Zealand Medical Radiation Technologists Board (MRTB) • Holds a A current practising certificate. MRTB issued practicing certificate in the radiation therapy scope of practice Experience • Holds a current portfolio (PDRP/QLP) or equivalent appropriate Demonstrated ability to the role. • Post-graduate diploma or degree work successfully in a relevant field. • Experience • Nursing leadership experience. • A history team environment to provide a high standard of a collaborative team approach. • Proven clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. patient care Knowledge and Skills • Strong clinical leadership Ability to work in a supportive and management honest manner • Able to gain peer credibility and respect • Accept responsibility for own actions • Ability to problem solve and demonstrate initiative Personal Qualities • A high level of interpersonal and communication skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively Practise in accordance with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standardsrelevant legislation, codes, policies etc and relevant legislationupholds consumer rights. • Ensure Treaty Uphold professional code of Waitangi principles ethics. • Adheres to professional and Tikaka best practice guidelines are fully integrated into legislative standards of practice. • Encourage a culture Works according to the scope and requirements of continuous learning, positive critique of the status quo and use of evidence based practiceAnnual Practising Certificate. • Ensure there is adequate leadership Operation of radiation therapy equipment within safety procedures, policies and principles of direction guidelines. • Maintain and delegation are adhered to by all staff. Service Planning develop radiation therapy pre- treatment skills including CT, immobilisation devices and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead Maintain and manage respective wards/units/services in accordance with operational plans and budgetsdevelop radiation therapy treatment delivery skills. • Ensure a consumer/Undertake accurate and comprehensive patient service focus is adopted assessments and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provisionevaluations. • Plan and manage own work to achieve desired results on time, within budget and to required standardimplement appropriate interventions for patients. • Act as a role model for Uses equipment carefully and correctly in accordance with safe operating procedures. • Practices competently in all areas of the SDHB organisational valuesdepartment. • Interventions are realistic and based on best practice.
Appears in 2 contracts
Sources: Employment Agreement, Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customersall patients/consumer; gets first first- hand customer patients/consumer information and uses it for improvements in products and servicesservice delivery; acts with customers patients/consumer in mind; establishes and maintains effective relationships with patients/customers and gains their trust and respect respect. Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Managing Diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities, ages and both sexes; hires variety and diversity without regard to class; supports equal and fair treatment and opportunity for all. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Motivating Others Creates a climate in which people are motivated and want to do their best; can motivate many team or project members; empowers others to achieve desired results; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working with. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over timejudgement; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to all kinds of people – up, down, and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which Process Management Good at figuring out the processes necessary to get things done; knows how to organize people want and activities; understands how to do their bestseparate and combine tasks into efficient work-flow; knows what to measure and how to measure it; can motivate many kinds of direct reports see opportunities for synergy and team or project membersintegration where others can't; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and withsimplify complex processes. • Directors of Nursing • Patients, families and whānau • Clinical Nurse Specialists • LMC Access Holders Patients and whanau / care givers • Integrated Operations Centre • LMC Access Holders • Other Charge Nurse Managers / Managers • Other service providers (DHBs, NGOs, PHODHB and NGO) • Clinical Directors/Clinical Leaders Practice Development staff • Health and Welfare Agencies • Service Managers Clinical Leaders • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers Clinical and Corporate support staff • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff Allied Health Directors • Professional Colleges and Registration Bodies registration bodies • Southern DHB • Medical and Allied Health Staff • Clinical and Corporate support staff • SDHB wide staff Support Staff The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered Nurse/Midwife. • Holds It is essential that the applicant be a current practising certificateregistered nurse with strong clinical leadership skills. • Holds a current portfolio (PDRP/QLPQLA) or equivalent equivalent, appropriate to the role. • Post-graduate diploma or degree Holds a relevant qualification (minimum PG cert) in a relevant field. • Experience • Nursing leadership experience. • A Excellent group facilitation skills and history of a collaborative team approach. • Proven clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced Has advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Innovative and flexible with positive and problem solving approach in all situations. • Has proven clinical credibility in speciality. • Is a critical consumer of research and embraces evidenced based practice when carrying out any task /function. Knowledge and Skills • Knowledge of and demonstrated demonstrates use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/machinery / equipment, lifting, overhead reaching, carrying, pushing/pushing / pulling, twisting, climbing/climbing / balancing, crouching/crouching / squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Operational Management • Coordinates resources to meet identified needs of clients/patients and team members, which encompasses managing staff and patient flows on a shift by shift basis, liaising with the CNM / other departments / wards as required for the management of outliers. • Notifies the CNM for areas of concern e.g. disciplinary matters, practice issues. • Provides the day to day clinical leadership. • In consultation with the nursing/midwifery team, ensures effective handover processes and ensure breaks are managed on a shift by shift basis. • Ensures discharge planning processes are robust and timely. • Demonstrates an understanding of consumables within the area, and assist the CNM in identifying variances. • Demonstrates knowledge of Southern DHB information systems and commitment to ensuring there are processes to support staff who are less familiar with the systems acquire the knowledge/skills to utilise them effectively. • Ensures information gathering processes are followed to collect patient, clinical and volume data. • Delegates appropriately to skill mix and acuity on a shift by shift basis. • Participates, as guided by CNM, in processes to manage poor performance and addresses sickness and absenteeism as required. • Provides feedback to CNM on any activity that may affect budgets e.g. overtime on a shift by shift basis. • Contributes to the capital expenditure planning process as required. • Follows documentation standards for external and internal communications. Clinical Leadership Team Management on a shift by shift basis to establish and maintain a high standard of patient focused care within the allocated resources • Ensures there is adequate leadership and supervision for hospital aides/ health care assistants, students and new staff on a shift by shift basis. • Ensures the Team Based Model of Nursing Care and the principles of Direction and Delegation are adhered to by all staff on each shift . • Maintain professional standards, codes and adherence to Southern DHB policy on each shift and ensure alignment of staff conduct within these standards/codes/policies. Identify and deal with any breaches where appropriate as directed and in consultation with the Charge Nurse Manager. • Supervises management of clients/patients in a manner that challenges and supports team members in providing safe and individualised care on each shift. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Leads the team in ensuring a culturally safe environment for patients/clients and colleagues. • ▇▇▇▇▇▇▇ and participates in a culture that strives for excellence in team approach to clinical service provision emergencies within allocated resourcesthe area including restraint. • Promote excellence in clinical service provision through Be active and visible within the sharing of new knowledgeteam working alongside nursing/midwifery staff, ideas, motivating and researchactively. • Encourage innovation Ensure clinical practice is provided within accepted professional standards, codes, policies and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unitrelevant legislation. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active Encourage innovation and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good practice initiatives that enhance clinical carecare or service provision. • Promote patient/excellence in clinical service provision through the sharing of new knowledge, ideas, research and evidence based practice, whilst encouraging others to do the same. • Promote patient / client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. praising/ valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. Quality and Risk Management Contributes to the service’s risk minimisation activities and service activities Fosters a quality improvement culture • Ensure Actively contributes to health and safety activities and ensures infection control processes are maintained whilst facilitating and delegating others to also actively contribute. • Identifies risk management issues, appropriately initiates risk mitigation and educates staff about risks within the area. • Continually monitor compliance with Southern DHB policies, procedures and quality standards & indicators and act initiate corrective actions as required and in consultation with the Charge Nurse Manager. • Ensures there is a good customer/ client service, working to improve customer satisfaction. • Initiates audit and evaluation of ▇▇▇▇/service processes and implements corrective actions. • Contributes to incident and complaint investigation processes. • Promotes and participates in quality improvement strategies including accreditation and certification activities. • Identifies and ensures equipment compliance. Clinical Practice Articulates the ethical, cultural and statutory requirements of practice and initiates / responds to changes from the internal and external environment. • Provides input into, and helps interpret requirements of new legislation /guidelines. • Supports clinicians in identifying ethical dilemmas working through a decision making framework. • Attends and provides input into and feedback from relevant committees. • Nursing specialty submissions are made in the development of relevant organisational and national policies. • Actively manages risk. • Assess the quality of nursing practice in the clinical practice is provided within accepted setting. Collaborates on any changes required. • Establishes, maintains and concludes therapeutic interpersonal relationships with patient/consumer. • Communicates in an appropriate and professional standardsmanner, codesverbal and written. • Practices nursing in a negotiated partnership with the patient/consumer and family/whanau where and when possible. • Communicates effectively with patients/consumer and family/whanau and members of the health care team. • Maintains privacy and confidentiality in accordance with HIP Code, DHB policies and relevant legislationprocedures etc. • Ensure Treaty Privacy Act, Informed Consent and Code of Waitangi Rights adhered to. • Abides by NCNZ Code of Conduct and Professional Boundaries guidelines. • Leads nursing and interdisciplinary groups in designing and implementing innovative, cost effective patient care and evidence-based change. • Provides a primary point of contact within the speciality for patients/consumer and health professionals. • Initiates referrals to other members of the health care team in a timely manner. • Evaluates results of interventions using recommended criteria, revises management/treatment and initiates timely referral/care with relevant services/agencies. • Is a competent consultant for interdisciplinary client base. • Contributes to research and the dissemination of findings where possible. • Contributes to the development of interdisciplinary standards of practice and evidence-based guidelines Demonstrate leadership in establishing collaborative relationships within and across departments, hospitals, primary and secondary health to promote optimal patient/consumer health and safety and continuity of care. • Initiates timely referrals to other services in a timely and thorough manner. • Engages in team and MDT meetings as appropriates. • Initiate appropriate audit processes. • Consistently participates/leads multi-disciplinary team meetings and family conferences, representing the nursing perspective of patient/consumer needs, and enacting outcomes appropriately. • Leads in activities which monitor/audit delivery of quality patient care e.g. Certification processes, and current or retrospective nursing audits. • Engages in submission processes. • Educates and supports others in decision making relevant to their scope of practice. • Demonstrates use of own relevant post-basic clinically focused education. • Actively supports preceptoring principles during orientation of new staff. • Supervises, mentors and Tikaka best practice guidelines are fully integrated into educates other staff using a variety of methods; including role modelling of expert practice. • Encourage a culture of continuous learning, positive critique of the status quo quo. • Role models and proactively instigates best practise guidelines, NZ Nursing/ Midwifery Councils and SDHB policies/protocols and standards. • Facilitates education of team members about Tikaka best practice guidelines & the Treaty of Waitangi/TeTiriti o Waitangi. • Refer staff to the Practice Development Unit for education in the use of evidence based practice and research to challenge and change practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Maintain own professional development; attend Southern District Health Board and other development opportunities. • Act as a role model for the SDHB organisational values.
Appears in 2 contracts
Sources: Employment Agreement, Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering Process Management Good at figuring out the processes necessary to get things done; knows how much time it takes) based upon a mixture to organise people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can't; can simplify complex processes; gets more out of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into workfewer resources. Organisational Agility Knowledgeable about how organizations organisations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizationsorganisations. Interpersonal Savvy Relates well Informing Provides the information people need to all kinds know to do their jobs and to feel good about being a member of people – upthe team, downunit, and sideways, inside and outside and/or the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; provides individuals information so that they can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is importantmake accurate decisions; is someone people like working for and withtimely with information. • Directors of Nursing • Patients, families and whānau • Clinical Nurse Specialists • LMC Access Holders • Integrated Operations Centre • Other service providers (DHBs, NGOs, PHO) • Clinical Directors/Clinical Leaders • Health and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit Southern DHB staff • Professional Colleges Patients and Registration Bodies whanau • Clinical and Corporate support staff Managers at all levels of the organisation • SDHB wide staff Visitors • • Stakeholders The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered Nurse/Midwife. • Holds a current practising certificate. • Holds a current portfolio (PDRP/QLP) or equivalent appropriate to the role. • Post-graduate diploma or degree in a relevant fieldMinimum level 2 NCEA. • Experience • Nursing leadership At least four years clerical administration experience. • A history of a collaborative team approach. • Proven clinical credibility. • Extensive experience Experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. Healthcare sector Knowledge and Skills • Strong clinical leadership Knowledge of office systems and management procedures. • Evidence of good literacy and numeracy skills. • Extensive Excellent computer skills, including knowledge of the health sectorMicrosoft Word, Excel and Outlook (e-mail). • Extensive knowledge of clinical quality Ability to understand and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. follow written or verbal instructions • Personal Qualities • Commitment and personal accountability. • Excellent High standard of interpersonal communication skills, including ability to work effectively with people at all levels of the organisationwritten and verbal. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally Sets high level standards of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvementperformance. • Ability to liaise work well in a team and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resourcesgood interpersonal relationship. • Promote excellence Willing to support and assist other staff as required. • Respect the privacy of individuals when dealing with personal information. Service support Provide high quality administrative support to the ICU service, ensuring efficient and effective service delivery. • Set up and maintain effective electronic and paper filing systems and procedures relevant to the service, enabling quick access to information. • Identify potential improvements to systems and processes to ensure the continuous improvement of administrative duties. • Demonstrate attention to detail and accuracy. • Demonstrate a willingness to adapt to changing needs of the service. • Evaluates situations and identifies existing or potential problems and opportunities. • Demonstrate excellent customer service skills, by listening and interacting with stakeholders in clinical a courteous, polite and responsive manner while adhering to relevant established protocols • All duties performed to a high standard. • Prompt response to requests. • Enquires are handled efficiently, promptly and appropriately. • Efficient transactional processing. • Adherence to work practice in line with organisational and finance policies. • Accurate high quality documentation produced in a timely manner. • Incoming phone calls and visitors are given exceptional customer service. • Prioritise work to ensure efficient service provision through delivery. • • Recognise that everyone is entitled to consideration and respectful care without prejudice. • Administration support for 6 Consultants, 7 Registrars, 50+ Nurses, Redevelopment Project officer • Coordinate the sharing production of the monthly reports and answer related queries as requested • Develop, maintain and update electronic and paper information databases relevant to the service (Retrieval Database, SharePoint, ESHIB, ED Dept IS, Oracle, Health Connect, iPM, iSoft, SIC, MIDAS OneStaff, CLAB, Rostering, Safety 1st, Trendcare, PACS, announcements on TV screen) • Coordinates IT related issues • Maintain ICU Computer Contingency Plan in case of outages • Collate papers for meetings, prepare and circulate agendas, notify attendees, book venues, take and circulate minutes • Maintain and update CNM’s diary, make appointments • Make travel arrangements for all service staff and process all paperwork • Assist with staff recruitment, necessary paperwork, coordination of the interview panel, applications and orientation. • Prepares letters for CNM, Consultants, Registrars, Nurses. • Assist nurses with PDRP, track and update practicing certificate • Point of contact for all controlled Documents • Ensures mandatory audits are assigned and completed as per DHB expectations • Compile statistics and information as required • Undertake one-off projects, compile and process data for ALL staff in the service. • Assist Research Team with all trials (data, tracking, paperwork) • Assist with the information processing of complaints and incidents • Assist with drafting and monitoring CAPEX • All receptionist duties (answering door, answering phone, meet and greet all visitors to ICU) • Coordinate Bereavement Service • Order stores, stationery and equipment as necessary • • Coordinate with and assist other administration staff within the Directorate as necessary • Maintain Chargeable Patient database • Assist with service Study Days, be the banker for the Dunedin NZCCCN and assist with the newsletter • Assist the ECCT secretary with administrative duties • Assist with Job Descriptions and creating of new knowledge, ideas, documents • Maintain the ICU DVD Library and researchliaise with staff hospital-wide to ensure patients have access to this. • Encourage innovation and practice initiatives that enhance clinical care or service provisionMake appts for Doctors, Clinical Nurse Specialists, Nurse Educator, all staff requiring this support. • Casing of patient notes • Coordinate Patient Feedback surveys/database • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. ICU Admission Book • Liaise with ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. Print and ordering all printing, Labels, create invoices • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports Create invoices for the ▇▇▇▇/unit including variance analysis of key performance indicatorshelicopter team • Order rental medical equipment (bariatric chairs, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required beds) when requested by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets Booking of Rooms, VC’s, etc for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in All service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational valuesstaff.
Appears in 2 contracts
Sources: Employment Agreement, Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of Priority Setting Spends his/her solutions time and suggestions turn out to be correct the time of others on what’s important; quickly zeros in on the critical few and accurate when judged over timeputs the trivial many aside; sought out by others for advice and solutionscan quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focus. Managing & and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to all kinds of people – - up, down, and sideways, inside and outside the organisationorganization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports • Chief Nursing and team or project members; can assess each person Midwifery Officer • Patients, Families and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. ▇▇▇▇▇▇ • Directors of Nursing • Patients, families and whānau Nursing Council/Midwifery Council • Associate Directors of Nursing • Unions • Directorate Leadership Team • Other Te Whatu Ora – Health New Zealand regions • Clinical Nurse Specialists Co-ordinators • LMC Access Holders HWNZ • Integrated Operations Centre Nursing Staff • Other service providers (DHBs, NGOs, PHONZNO and other relevant professional colleges of nursing and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Te Whatu Ora - Health New Zealand - Southern wide staff • GP’s • Duty Manager(s) • Clinical Directors/Clinical Leaders • Health NGO’s and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff Aged Care Sector The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as a Registered Nurse/MidwifeNurse with the Nursing Council of New Zealand. • Holds Hold a current practising certificateNursing Council of New Zealand Annual Practising Certificate. • Holds a current portfolio Competent Professional Development and Recognition Programme (PDRP) profile/QLPportfolio or equivalent. Experience • One years’ post graduate (Nurse Entry to Practice or equivalent) experience, or equivalent appropriate to the rolebe undertaking this currently. • Post-graduate diploma or degree in a relevant fieldPlease refer to area specific person specification if applicable. • Experience • Nursing leadership experience. • A history of a collaborative team approach. • Proven in an equivalent clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functionssetting to which you are being employed into. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge Demonstrate professional accountability within scope of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational values.
Appears in 2 contracts
Sources: Employment Agreement, Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture Interpersonal Savvy Relates well to all kinds of analysispeople—up, wisdom, experiencedown, and judgmentsideways, inside and outside the organization; most of his/her solutions builds appropriate rapport; builds constructive and suggestions turn out to be correct effective relationships; uses diplomacy and accurate when judged over timetact; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into workcan defuse even high-tension situations comfortably. Organisational Agility Knowledgeable about how organizations organisations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizationsorganisations. Interpersonal Savvy Relates well Problem Solving Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all kinds of people – up, down, and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tactfruitful sources for answers; can defuse even high-tension situations comfortablysee hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers. Motivating Others Creates a climate in which Process Management Good at figuring out the processes necessary to get things done; knows how to organise people want and activities; understands how to separate and combine tasks into efficient workflow; knows what to measure and how to measure it, can see opportunities for synergy and integration where others can’t; can simplify complex processes, gets more out of fewer resources. Informing Provides the information people need to know to do their bestjobs and to feel good about being a member of the team, unit and/other organisation; provides individuals information so that they can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is importantmake accurate decisions; is someone people like working for timely with information. • General Managers & Service Managers • Patients Families and with. Whanau • Directors of Nursing • Patients, families and whānau • Clinical Nurse Specialists • LMC Access Holders • Integrated Operations Centre Nursing/Midwifery • Other service providers (DHBs, NGOs, PHO) District Health Boards • Clinical Directors/Medical Directors & Clinical Leaders • Community Primary and Rural Care providers • Directors of Allied, Scientific & Technical • Ministry of Health • Health, Safety & Welfare GM • Health Quality & Safety Commission • Quality & Performance improvement team • South Island (Regional) Safety1st & Quality Staff • Information and Welfare Agencies Reporting Teams • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University Ministry of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies Health DAA- HealthCert Auditors. • Clinical and Corporate support staff Council • SDHB wide staff External Auditors of the DHB The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered Nurse/Midwife. • Holds a current practising certificate. • Holds a current portfolio (PDRP/QLP) or equivalent appropriate to the roleRelevant bachelor’s degree level qualification. • Post-graduate diploma Graduate Certificate, Diploma or degree Masters level qualification in a Risk Management. Experience • Minimum of five years’ experience in Risk Management systems. • Minimum of three years’ experience in leadership role. • Policy and procedure writing and development. • Internal compliance audit of policies and procedures. • Training of staff in all aspects of risk management. • Intermediate to advanced working with Microsoft office Word, Xcel, Power point and other relevant fieldelectronic systems. • Senior Level experience in Quality and Risk Management systems. • Experience • Nursing leadership experience. • A history of a collaborative team approach. • Proven clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functionsworking within Health Care Sector. Knowledge and Skills • Strong clinical leadership Advanced knowledge and management skills in Quality Assurance and Risk Management. • Advanced knowledge of electronic Risk Management systems and processes. • Advanced problem solving and writing skills. • Extensive Working knowledge of the health sectorQuality Improvement methodologies. • Extensive Working knowledge of clinical quality and safety, best practice. • Excellent group facilitation skillscare delivery systems. • Advanced communication techniques such as conflict resolution, diffusion and mediation skillsknowledge of clinical care delivery systems. • Advanced knowledge of Quality Improvement methodologies. • Knowledge of and demonstrated use of adult teaching and learning principlesrisk register module in Safety1st. • Personal Qualities • Ability to develop, ▇▇▇▇▇▇ and maintain excellent relationships that encourage and support quality assurance and risk management at all levels • Expert communicator, both verbally and written, along with presentation and training skills • Highly organised and structured. • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise Development of risk management systems and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements processes for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machineryDHB to ensure that we meet the AS/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agenciesNZS ISO 31000:2009 Risk Management Standards. • Ensure clinical practice is provided within accepted professional standards, codes, policies implementation and relevant legislationestablishment of the Risk Management Framework across the organisation. • Ensure Treaty of Waitangi principles Establish risk management reporting across the organisation suitable for different audiences including clinicians, clinical council and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicablemembers. • Develop and implement audit care pathways in conjunction with clinical stafflead a Quality assurance program of activities that includes establishing compliance to policy and standards as set out nationally and locally. • Ensure integrated care plans are utilised in clinical service deliveryActively identify areas for improvement and change across the organisation identified through risk. • Facilitate Organisational framework for risk management are current including Policy (or alternatively strategy) Procedure & Guidelines, implemented and champion adhered to. • Organisational accountabilities for risk management and reporting are clearly understood and function effectively. • Assist and advise managers in identifying and evaluating effective controls and plans to manage and treat the integration key risks identified. • Continuous review and improvement of the SDHB Team based model of nursing practiceframework. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying An internal audit program is developed and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure planactioned. • Report opportunities for improvement to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations appropriate audiences for consideration and corrective actionsprioritisation. • Work closely with Analyst Staff knowledge and skills in Risk management is at a level appropriate to understand variances and operationalise mitigating strategiestheir accountabilities within the DHB structure. • Participate Provide education and training for staff responsible for risk management the entry and management of risk into onto Safety1st in annual budgeting process line with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies management policy and procedures. • Support services and demonstrate the philosophy directorates to actively manage their risks ensuring emerging risks are identified and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service developmentreported. • Proactively develop new ▇▇▇▇/unit/service policies Risk management resource, tools and protocols in conjunction with members of the teamguides, are available on-line for staff. • Maintain professional Facilitate risk management training workshops and organisational quality standardsmodules for executive, senior management and service level staff. • Ensure delivered work is plannedAll staff understand principles of risk identification, deliveredevaluation, management and implemented consistently against quality standardsappropriate escalation. • Continuously identify improvement opportunities to perform job in most effective mannerEmerging risks are reported and managed as per policy. • Investigate opportunities to achieve goals in a more efficient wayReports are timely and enable effective risk management across the DHB at service, executive and Board levels. • Lead and support Manage the implementation of the Releasing Time to Care programme Risk Register Module in Safety1st for the ▇▇▇▇/unit/ serviceSouthern DHB. • Performance is in alignment with HR quality audit standardsEnsure risks are identified, organisational requirements, managed and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/serviceappropriately escalated. • Participate in focus groups/projects that advance issues service and strategies directorate meetings to guide and support discussion on risks, existing and emerging, to embed a culture of strong risk management across services. • Ensure the executive and Board are well informed of risks in a timely manner. • Training on Risk Registers is provided to Executive Senior and Service Level management and leadership staff. • Ongoing expert advice and support for staff on the use of Safety1st Risk Register Module across the organisation. • Provide cover for other CNM/CMM/UM within the service South Island collaboration on Safety1st Risk Register module development and utilisation as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM appropriate to provide a collaborative approach to provide clinical service provision. • Plan ensure consistency and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational valuesenable benchmarking.
Appears in 1 contract
Sources: Individual Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For for Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (Managing Diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities, ages and both sexes; hires variety and diversity without considering how much time it takes) based upon a mixture regard to class; supports equal and fair treatment and opportunity for all. Listening Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees Problem Solving Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis, wisdom, experience, ; looks beyond the obvious and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. doesn’t stop at first answers Interpersonal Savvy Relates well to all kinds of people – up, down, and sideways, inside and outside the organisation; builds . Builds appropriate rapport; builds . Builds constructive and effective relationships; uses . Uses diplomacy and tact; can . Can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want comfortably Personal Learning Picks up the need to do change personal, interpersonal behaviour quickly; watches others for their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel reactions to his/her work is importantattempts to influence and perform; and adjusts; seeks feedback; is someone people like working for sensitive to changing personal demands and with. • Directors requirements and changes accordingly Service Leader, Outpatients Patients and Families/Whanau Director of Nursing • Patients Visitors Clinical Director and Doctors External Healthcare Providers Enrolled Nurses Southern DHB and other Tertiary hospitals Health Care Assistants Clinical Education Trainer Non-clinical Support, families Community Services and whānau • Clinical Nurse Specialists • LMC Access Holders • Integrated Operations Centre • Other service providers (DHBs, NGOs, PHO) • Clinical Directors/Clinical Leaders • Allied Health and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff The expertise required for a person to be fully competent in the role. Position specific competenciescompetencies include: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration with the New Zealand Nursing Council (or equivalent) as a Registered Nurse/Midwifeor Enrolled Nurse Current New Zealand Nursing Council Post graduate qualifications in Diabetes and / or endocrinology or studying towards Has undertaken specialty training to approved practicing certificate extend skills May become a member of the Diabetes, Nurse Specialists Section (N.Z.N.O) and any other professional body deemed professionally necessary i.e (N.Z.S.S.D). • Holds Experience Registered Nurse or graduate from a current practising certificatethree year Nursing Programme with at least 2 years clinical nursing experience and up to date clinical nursing knowledge. • Holds a current portfolio (PDRP/QLP) or equivalent appropriate to Relevant clinical experience and competency within the roleDiabetes field and related nursing portfolio. • Post-graduate diploma or degree Experience in a relevant field. • Experience • Nursing leadership experience. • A history clinic setting, involving the diagnosis and treatment of a collaborative team approach. • Proven clinical credibility. • Extensive experience diabetes Computer literate Is highly competent within the boundaries and scope of RN practice in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functionsspecialty. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive Comprehensive knowledge of the NZ health sectorsystem and the DHB environment, systems and processes Knowledge of the trends and emerging issues for the nursing profession. • Extensive Effective planning and prioritisation skills Maintains a personal professional portfolio to meet the requirements of WDHSL The ability to use appropriate communication when interacting with colleagues, patients and their families/whanau Initiative and ability to be flexible Have commitment to quality and the provision of quality care Has a progressive outlook. Demonstrated high level of interpersonal skills. Proven ability in management of resources. Be able to initiate, contribute to, and participate in, educational programmes. Experience and knowledge of clinical quality and safety, best practicecomputerised systems. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • accountability Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • organisation Caring but professional manner Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational values.
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of Priority Setting Spends his/her solutions time and suggestions turn out to be correct the time of others on what’s important; quickly zeros in on the critical few and accurate when judged over timeputs the trivial many aside; sought out by others for advice and solutionscan quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focus. Managing & and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to all kinds of people – - up, down, and sideways, inside and outside the organisationorganization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports • Chief Nursing and team or project members; can assess each person Midwifery Officer • Women, Families and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. Whanau • Directors of Operations Manager • Midwifery Council • Midwife Coordinator • Unions • Midwifery / Nursing • Patients, families and whānau • Clinical Nurse Specialists • LMC Access Holders • Integrated Operations Centre Staff • Other service providers (DHBsDistrict Health Boards • Medical Staff • HWNZ • Allied Health Staff • NZCOM and other relevant professional colleges of midwifery • Administration Staff • Community Members • Te Whatu Ora - Health New Zealand, NGOs, PHOSouthern wide staff • Educational Institutions • Duty Manager(s) • Clinical Directors/Clinical Leaders PHO • Health and Welfare Agencies GP’s • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff Maternity access agreement holders The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as a Registered Nurse/MidwifeMidwife with the New Zealand College of Midwives • Hold a current Midwifery Annual Practising Certificate. • Holds a current practising certificate. • Holds a current portfolio Competent Professional Development and Recognition Programme (PDRP) profile/QLP) portfolio or equivalent appropriate to the roleequivalent. • Post-graduate diploma or degree in a relevant field. • Knowledge, Skills and Experience • Nursing leadership experience. • A history of a collaborative team approach. • Proven clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge Demonstrate professional accountability within scope of and demonstrated use of adult teaching and learning principlespractice. • Experience in an equivalent clinical setting to which you are being employed into. Personal Qualities • Commitment Cultural awareness and personal accountabilityunderstanding of the Treaty of Waitangi • Knowledge of maternity care delivery systems and supporting service specifications. • Excellent interpersonal skills, including An ability to work effectively with people at all levels from both an autonomous and team perspective • A commitment to the delivery of the organisationquality health services • Strong interpersonal ability • Problem solving and conflict management skills • Organisational ability • Application of quality improvement programmes in clinical practice environments • Have ability to ‘work smarter’ by being innovative and proactive. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements Accept responsibility for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomesactions. • Be active prepared to undertake other duties as reasonably requested by Midwifery Coordinator The Standards set out below are the standards of the New Zealand College of Midwives and visible within are the team, motivating professional standards for midwives practising in New Zealand and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into those against which all midwives evaluate their practice. • Encourage a culture Midwifery Standard Performance Criteria (as per NZ College of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicableMidwives). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational values.
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customersall patients/consumer; gets first first- hand customer patients/consumer information and uses it for improvements in products and servicesservice delivery; acts with customers patients/consumer in mind; establishes and maintains effective relationships with patients/customers and gains their trust and respect respect. Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Managing Diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities, ages and both sexes; hires variety and diversity without regard to class; supports equal and fair treatment and opportunity for all. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Motivating Others Creates a climate in which people are motivated and want to do their best; can motivate team or project members; empowers others to achieve desired results; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working with. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over timejudgement; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to all kinds of people – up, down, and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which Process Management Good at figuring out the processes necessary to get things done; knows how to organize people want and activities; understands how to do their bestseparate and combine tasks into efficient work-flow; knows what to measure and how to measure it; can motivate many kinds of direct reports see opportunities for synergy and team or project membersintegration where others can't; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and withsimplify complex processes. • Directors of Nursing • Patients, families and whānau • Clinical Nurse Specialists • LMC Access Holders Patients and whanau / care givers • Integrated Operations Centre • LMC Access Holders • Other Charge Nurse Managers / Managers • Other service providers (DHBs, NGOs, PHOHealth NZ and NGO) • Clinical Directors/Clinical Leaders Practice Development staff • Health and Welfare Agencies • Service Managers Clinical Leaders • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers Clinical and Corporate support staff • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff Allied Health Directors • Professional Colleges and Registration Bodies registration bodies • Health NZ / Te Whatu Ora - Southern • Medical and Allied Health Staff • Clinical and Corporate support staff • SDHB wide staff Support Staff The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered Nurse/Midwife. • Holds It is essential that the applicant be a current practising certificateregistered nurse with strong clinical leadership skills. • Holds a current portfolio (PDRP/QLPQLA) or equivalent equivalent, appropriate to the role. • Post-graduate diploma or degree Holds a relevant qualification (minimum PG cert) in a relevant field. • Experience • Nursing leadership experience. • A Excellent group facilitation skills and history of a collaborative team approach. • Proven clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced Has advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Innovative and flexible with positive and problem solving approach in all situations. • Has proven clinical credibility in speciality. • Is a critical consumer of research and embraces evidenced based practice when carrying out any task /function. Knowledge and Skills • Knowledge of and demonstrated demonstrates use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/machinery / equipment, lifting, overhead reaching, carrying, pushing/pushing / pulling, twisting, climbing/climbing / balancing, crouching/crouching / squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Operational Management • Coordinates resources to meet identified needs of clients/patients and team members, which encompasses managing staff and patient flows on a shift by shift basis, liaising with the CNM / other departments / wards as required for the management of outliers. • Notifies the CNM for areas of concern e.g. disciplinary matters, practice issues. • Provides the day to day clinical leadership. • In consultation with the nursing/midwifery team, ensures effective handover processes and ensure breaks are managed on a shift by shift basis. • Ensures discharge planning processes are robust and timely. • Demonstrates an understanding of consumables within the area, and assist the CNM in identifying variances. • Demonstrates knowledge of Health NZ Southern information systems and commitment to ensuring there are processes to support staff who are less familiar with the systems acquire the knowledge/skills to utilise them effectively. • Ensures information gathering processes are followed to collect patient, clinical and volume data. • Delegates appropriately to skill mix and acuity on a shift by shift basis. • Participates, as guided by CNM, in processes to manage poor performance and addresses sickness and absenteeism as required. • Provides feedback to CNM on any activity that may affect budgets e.g. overtime on a shift by shift basis. • Contributes to the capital expenditure planning process as required. • Follows documentation standards for external and internal communications. Clinical Leadership Team Management on a shift by shift basis to establish and maintain a high standard of patient focused care within the allocated resources • Ensures there is adequate leadership and supervision for hospital aides/ health care assistants, students and new staff on a shift by shift basis. • Ensures the Team Based Model of Nursing Care and the principles of Direction and Delegation are adhered to by all staff on each shift. • Maintain professional standards, codes and adherence to Health NZ Southern policy on each shift and ensure alignment of staff conduct within these standards/codes/policies. Identify and deal with any breaches where appropriate as directed and in consultation with the Charge Nurse Manager. • Supervises management of clients/patients in a manner that challenges and supports team members in providing safe and individualised care on each shift. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Leads the team in ensuring a culturally safe environment for patients/clients and colleagues. • ▇▇▇▇▇▇▇ and participates in a culture that strives for excellence in team approach to clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise emergencies within the ▇▇▇▇/unitarea including restraint. Be active and visible within the team working alongside nursing/midwifery staff, motivating and actively. praising/ • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active Encourage innovation and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good practice initiatives that enhance clinical carecare or service provision. • Promote patient/excellence in clinical service provision through the sharing of new knowledge, ideas, research and evidence based practice, whilst encouraging others to do the same. • Promote patient / client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. valuing staff endeavours and acknowledging patient satisfaction and good clinical care. Quality and Risk Management Contributes to the service’s risk minimisation activities and service activities Fosters a quality improvement culture • Ensure Actively contributes to health and safety activities and ensures infection control processes are maintained whilst facilitating and delegating others to also actively contribute. • Identifies risk management issues, appropriately initiates risk mitigation and educates staff about risks within the area. • Continually monitor compliance with Health NZ Southern policies, procedures and quality standards & indicators and act initiate corrective actions as required and in consultation with the Charge Nurse Manager. • Ensures there is a good customer/ client service, working to improve customer satisfaction. • Initiates audit and evaluation of ▇▇▇▇/service processes and implements corrective actions. • Contributes to incident and complaint investigation processes. • Promotes and participates in quality improvement strategies including accreditation and certification activities. • Identifies and ensures equipment compliance. Clinical Practice Articulates the ethical, cultural and statutory requirements of practice and initiates / responds to changes from the internal and external environment. • Provides input into, and helps interpret requirements of new legislation /guidelines. • Supports clinicians in identifying ethical dilemmas working through a decision making framework. • Attends and provides input into and feedback from relevant committees. • Nursing specialty submissions are made in the development of relevant organisational and national policies. • Actively manages risk. • Assess the quality of nursing practice in the clinical practice is provided within accepted setting. Collaborates on any changes required. • Establishes, maintains and concludes therapeutic interpersonal relationships with patient/consumer. • Communicates in an appropriate and professional standardsmanner, codesverbal and written. • Practices nursing in a negotiated partnership with the patient/consumer and family/whanau where and when possible. • Communicates effectively with patients/consumer and family/whanau and members of the health care team. • Maintains privacy and confidentiality in accordance with HIP Code, Health NZ Southern policies and relevant legislationprocedures etc. • Ensure Treaty Privacy Act, Informed Consent and Code of Waitangi Rights adhered to. • Abides by NCNZ Code of Conduct and Professional Boundaries guidelines. • Leads nursing and interdisciplinary groups in designing and implementing innovative, cost effective patient care and evidence-based change. • Provides a primary point of contact within the speciality for patients/consumer and health professionals. • Initiates referrals to other members of the health care team in a timely manner. • Evaluates results of interventions using recommended criteria, revises management/treatment and initiates timely referral/care with relevant services/agencies. • Is a competent consultant for interdisciplinary client base. • Contributes to research and the dissemination of findings where possible. • Contributes to the development of interdisciplinary standards of practice and evidence-based guidelines Demonstrate leadership in establishing collaborative relationships within and across departments, hospitals, primary and secondary health to promote optimal patient/consumer health and safety and continuity of care. • Initiates timely referrals to other services in a timely and thorough manner. • Engages in team and MDT meetings as appropriates. • Initiate appropriate audit processes. • Consistently participates/leads multi-disciplinary team meetings and family conferences, representing the nursing perspective of patient/consumer needs, and enacting outcomes appropriately. • Leads in activities which monitor/audit delivery of quality patient care e.g. Certification processes, and current or retrospective nursing audits. • Engages in submission processes. • Educates and supports others in decision making relevant to their scope of practice. • Demonstrates use of own relevant post-basic clinically focused education. • Actively supports preceptoring principles during orientation of new staff. • Supervises, mentors and Tikaka best practice guidelines are fully integrated into educates other staff using a variety of methods; including role modelling of expert practice. • Encourage a culture of continuous learning, positive critique of the status quo quo. • Role models and proactively instigates best practise guidelines, NZ Nursing/ Midwifery Councils and Health NZ Southern policies/protocols and standards. • Facilitates education of team members about Tikaka best practice guidelines & the Treaty of Waitangi/TeTiriti o Waitangi. • Refer staff to the Practice Development Unit for education in the use of evidence based practice and research to challenge and change practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Maintain own professional development; attend Southern District Health Board and other development opportunities. • Act as a role model for the SDHB Health NZ Southern organisational values.
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to all kinds of people – up, down, and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. • Directors of Nursing • Patients, families and whānau • Clinical Nurse Specialists • LMC Access Holders • Integrated Operations Centre • Other service providers (DHBs, NGOs, PHO) • Clinical Directors/Clinical Leaders • Health and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered Nurse/Midwife. • Holds a current practising certificate. • Holds a current portfolio (PDRP/QLP) or equivalent appropriate to the role. • Post-graduate diploma or degree in a relevant field. • Experience • Nursing leadership experience. • A history of a collaborative team approach. • Proven clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. Proactively deal with staff conflict and performance issues. Ensure effective strategies are in place to resolve issues. Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational values.
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture Interpersonal Savvy Relates well to all kinds of analysispeople — up, wisdom, experiencedown, and judgmentsideways, inside and outside the organization; most of his/her solutions builds appropriate rapport; builds constructive and suggestions turn out to be correct effective relationships; uses diplomacy and accurate when judged over timetact; sought out by others for advice and solutionscan defuse even high-tension situations comfortably. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Organizational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to all kinds of people – up, down, and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel Priority Setting Spends his/her work is time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focus. Problem Solving Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is someone people like working for excellent at honest analysis; looks beyond the obvious and withdoesn’t stop at the first answers. • Directors Designated service staff within VIP Contract • General Practitioners, Midwives and other primary health care professionals • Human Resources • Local agencies and/or Government Ministries who provide services to reduce family violence • Oranga Tamariki/DHB Liaison role • VIP Coordinators and Child Protection Coordinators in other DHBs • All Southern DHB staff • National VIP Manager for DHBs • Violence Intervention Programme team • National VIP Trainer • SDHB Maori Health team • National VIP Evaluation Team, Auckland University of Nursing • Patients, families and whānau • Clinical Nurse Specialists • LMC Access Holders • Integrated Operations Centre Technology • Other service providers (DHBs, NGOs, PHO) Hospitals/DHBs • Clinical Directors/Clinical Leaders • Maori Health and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff Providers The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered Nurse/MidwifeTertiary qualification in nursing, social work or relevant equivalent. • Holds a current practising certificate. • Holds a current portfolio (PDRP/QLP) or equivalent appropriate to the role. • Post-graduate diploma or degree in a relevant field. • Experience • Nursing leadership experience. • A history of a collaborative team approach. • Proven clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of , experience and confidence to undertake leadership. Knowledge and Skills • Possess a cohesive team which works collaboratively to achieve optimal patient/ service outcomescurrent full driver’slicence. • Be active Effective communication skills which facilitate achievement of desired relationships with all staff at all levels within Southern District Health Board. • Working knowledge of the Oranga Tamariki Act 1989, Children and visible Young People’s Wellbeing Act, 1989, and the Domestic Violence Act 1995 and its application to the healthsetting. • Knowledge of other relevant legislation (Privacy Amendment Act 2013, Vulnerable Children’s Act 2014 and Protection of Personal and Property Rights 1988). • Demonstrates understanding offamily violence and the implications at all levels of society. • Committed to extending own knowledge and skills. • Committed to promoting and role modelling professional/self- development and continuous quality improvement. • Committed to promoting interdisciplinary collaboration. • Understanding a systems approach to achieving change. Personal Qualities • Customer focused with a serviceethic. • Accountable for own responsibilities and area ofexpertise. • A clear, focussed, motivated and adaptable approach to colleagues, patients, their families and the community. • Implement the Violence Intervention Programme (VIP) in accordance with the National and Ministry specifications. • Coordinate programme implementation within services working with systems leaders. • Support the implementation of the Ministry of Health (MoH) Family Violence Intervention Guidelines; Child Abuse and Intimate Partner Violence and Family Violence Intervention Guidelines for Elder Abuse and Neglect within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical careDHB. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective Establish regular contact with key community child protection and positive interactions with patients/ clients, staff, visitors and other family violence intervention agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislationClear referral pathways established for health referrals to community agencies. • Ensure Treaty Support the implementation of Waitangi principles national family violence and Tikaka best practice guidelines are fully integrated into practicechild protection related programmes within the DHB, for example Shaken Baby, Maternity Care, Wellbeing and Child Protection Multi Agency Group, National Child Protection Alert System. • Encourage a culture of continuous learning, positive critique of the status quo Maintain excellent communication both written and use of evidence based practiceverbal with all stakeholders. • Ensure there is adequate leadership Identify and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective support clinical leaders/ champions in services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning• Regular meetings with core family violence/child protection community agency representatives. • Lead and manage respective wards/units/services Referral processes will be in accordance place with operational plans and budgetsappropriate agencies. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team levelRelevant services supported to implement programmes. • Implement Southern District Health Board wide policies Constantly look for ways to contribute to and processestake an active part in the district planning for work delivery to ensure the constant improvement in quality, efficiency and accuracy of work delivered. • Ensure service delivery complies with Health Quality improvement activities for both child and Disability sector standards partner abuse intervention will inform programme development, implementation and relevant legislationreview. • Actively participate in Monitoring and evaluation will be completed utilising the preparation of service activity plansnational VIP toolkit. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning VIP Strategic Plan developed and delivery complies with Ministry of Health elective service performance indicator standards (where applicable)implemented that integrates child and partner abuse intervention. • Ensure adherence to Quality improvement is implemented using the SDHB delegations of authoritynational VIP tool kit. • Effectively utilise Southern District Health Board information systems and Monitoring data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activitiesavailable for audit. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectivenessProvide peer support for clinical staff and/or supervision following identification of abuse. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and Support staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicableimplementing VIP e.g. Clinical Champions. • Develop and implement audit care pathways in conjunction with clinical maintain a district VIP training plan for designated services. • Competent to deliver training. • Utilise existing database to evidence consultation and support given to staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff Training delivered in accordance with Southern District Health Board policiesnational requirements. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education Training is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational valuesavailable cyclically.
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to all kinds of people – up, down, and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. • Directors of Nursing • Patients, families and whānau • Clinical Nurse Specialists • LMC Access Holders • Integrated Operations Centre • Other service providers (DHBs, NGOs, PHO’S) • Clinical Directors/Clinical Leaders • Health and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB Te Whatu Ora Southern wide staff The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered Nurse/Midwife. • Holds a current practising certificate. • Holds a current portfolio (PDRP/QLP) or equivalent appropriate to the role. • Post-graduate diploma or degree in a relevant field. • Masters level Experience • Nursing leadership experience. • A history of a collaborative team approach. • Proven clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • Experience in Acute and Persistent pain management • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion diffusion, and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity sensitivity, and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem problem-solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors visitors, and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies policies, and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence evidence-based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Te Whatu Ora Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Nurse Manager/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB Te Whatu Ora Southern delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead lead, and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Te Whatu Ora Southern Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Nurse Manager/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard scorecard, and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of NursingNurse Manager/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating motivating, and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board Te Whatu ▇▇▇ ▇▇▇▇▇▇▇▇’s policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Te Whatu Ora Southern Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB Te Whatu Ora Southern and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Te Whatu Ora Southern Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of NursingNurse Manager/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of NursingNurse Manager/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of NursingNurse Manager/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of NursingNurse Manager/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB Te Whatu Ora Southern policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents incidents, and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB Te Whatu Ora Southern policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB Te Whatu Ora Southern wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of NursingNurse Manager/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB Te Whatu Ora Southern organisational values.
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture Planning Accurately scopes out the length and difficulty of analysis, wisdom, experience, tasks and judgmentprojects; most of sets realistic objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance and evaluates results Priority Setting Able to prioritise to meet tight deadlines. Spends his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels time and the informal network; understands time of others on what is important, quickly zeros in on the origin critical few and reasoning behind key policiesputs the trivial many aside, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to all kinds of people – people, up, down, down and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse diffuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. comfortably • Directors of Nursing • Patients, families and whānau • Clinical Nurse Specialists • LMC Access Holders • Integrated Operations Centre All DHB staff • Other service providers (DHBsexternal interpreters eg. DCC, NGOs, PHO) • Clinical Directors/Clinical Leaders • Health and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered Nurse/Midwife. • Holds a current practising certificate. • Holds a current portfolio (PDRP/QLP) or equivalent appropriate to the role. • Post-graduate diploma or degree in a relevant field. • Experience • Nursing leadership experience. • A history of a collaborative team approach. • Proven clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. Speak, Interpreting NZ • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. Interpreters • Encourage innovation and practice initiatives that enhance clinical care or service provision. Wellsouth PHO - Health Navigators PHO • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. Health sector NGOs • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. New Zealand Red Cross • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational values.Local GPs
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of Priority Setting Spends his/her solutions time and suggestions turn out to be correct the time of others on what’s important; quickly zeros in on the critical few and accurate when judged over timeputs the trivial many aside; sought out by others for advice and solutionscan quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focus. Managing & and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to all kinds of people – - up, down, and sideways, inside and outside the organisationorganization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports • Chief Nursing and team or project members; can assess each person Midwifery Officer • Women, Families and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. Whanau • Directors of Lakes District Hospital Operations Manager • Midwifery Council • Lakes District Midwifery Coordinator • Unions • Midwifery / Nursing • Patients, families and whānau • Clinical Nurse Specialists • LMC Access Holders • Integrated Operations Centre Staff • Other service providers (DHBs, NGOs, PHODistrict Health Boards • Medical Staff • HWNZ • Allied Health Staff • NZCOM and other relevant professional colleges of midwifery • Administration Staff • Community Members • Southern DHB wide staff • Educational Institutions • Duty Manager(s) • Clinical Directors/Clinical Leaders PHO • Health and Welfare Agencies GP’s • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff Maternity access agreement holders The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as a Registered Nurse/MidwifeMidwife with the New Zealand College of Midwives • Hold a current Midwifery Annual Practising Certificate. • Holds a current practising certificate. • Holds a current portfolio Competent Professional Development and Recognition Programme (PDRP) profile/QLP) portfolio or equivalent appropriate to the roleequivalent. Experience • Post-graduate diploma or degree in a relevant field. • Experience • Nursing leadership experience. • A history of a collaborative team approach. • Proven in an equivalent clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functionssetting to which you are being employed into. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge Demonstrate professional accountability within scope of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational values.
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering Process Management Good at figuring out the processes necessary to get things done; knows how much time it takes) based upon a mixture to organise people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can't; can simplify complex processes; gets more out of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into workfewer resources. Organisational Agility Knowledgeable about how organizations organisations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizationsorganisations. Interpersonal Savvy Relates well Informing Provides the information people need to all kinds know to do their jobs and to feel good about being a member of people – upthe team, downunit, and sideways, inside and outside and/or the organisation; builds appropriate rapportprovides individuals information so that they can make accurate decisions; builds constructive is timely with information. Problem Solving Uses rigorous logic and methods to solve difficult problems with effective relationshipssolutions; uses diplomacy and tactprobes all fruitful sources for answers; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is importantsee hidden problems; is someone people like working for excellent at honest analysis; looks beyond the obvious and withdoesn't stop at the first answers. • Directors of Nursing • PatientsTe Whatu Ora - Health NZ, families Southern staff Community midwives Midwifery staff Midwifery Council Midwife Educator(s) NZCOM Obstetric staff Tertiary education providers Neonatal staff Theatre staff Learning and whānau • Clinical Nurse Specialists • LMC Access Holders • Integrated Operations Centre • Other service providers (DHBs, NGOs, PHO) • Clinical Directors/Clinical Leaders • Health and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff The expertise required for a person to be fully competent in the role. Position specific competencies: Quality Staff ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered Nurse/Midwife. midwife; • Holds Hold a current practising certificatecertificate with no conditions on their scope of practice or practising certificate • Have never been the subject of any adverse finding of any professional disciplinary body; • Demonstrate clinical and cultural competence to a high standard; • Be fully engaged in the Midwifery Council Recertification Programme. • Holds a current portfolio (PDRP/QLP) or equivalent appropriate to the role. • Post-graduate diploma or degree in a relevant field. • Experience • Nursing leadership experience. • A history Have a minimum of a collaborative team approach. • Proven five years’ post-qualifying clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. Knowledge and Skills • Strong clinical leadership Skills, knowledge and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity provide education and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvementcoaching. • Ability to liaise demonstrate clinical leadership, and network at maintain contemporaneous evidence informed practice • Experience in adult learning principles and practice • NZCOM preceptor or mentor training course • Completed or participating in postgraduate education • Knowledge of programme development • Ability to plan, implement and evaluate an individual coaching plan • Evidence of strong commitment to quality improvement • Demonstrated confident collaborative approach, enhancing the capability and contribution of the team • Confident and able computer skills Personal Qualities • Mature, positive, proactive and enthusiastic attitude • Ability to work under own direction without oversight • Committed to own professional and personal development • Receives and processes constructive feedback related to own performance • Kind, empathic and committed to the learning needs of others • Seeks out opportunities to support others in achieving goals • Strong teamwork, collaboration and inclusive of colleagues • Is able to manage conflict constructively • Recognises and respects individual differences • Develops positive working relationships • Upholds confidentiality, behaves with integrity and discretion • Makes effective decisions within appropriate timeframes and levels of responsibility • Escalates issues appropriately, and seeks assistance when needed • Demonstrates strong written and verbal communication skills • Communicates without engendering conflict Clinical coaching • Takes a supportive role in enabling and motivating midwives to develop skills and confidence, and is available for clinical support and advice in all levels. areas of midwifery practice • A reasonable level Shares knowledge and skills and provides advice that is consistent with organisational core values, polices and guidelines • Works with midwives to identify and support the achievement of fitness is required to cope their individual clinical learning needs and develops a support plan with the demanding physical requirements staff member and their manager • Role models clinical excellence and culturally safe midwifery practice • Is a recognised clinical resource for all staff but particularly those new to the clinical area • Demonstrates adult learning principles and provides coaching in a positive and supportive manner • Works in a supernumerary capacity to ensure that adequate time and resource is available to meet the needs of learners • Works closely with the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability tertiary education providers to participate develop relationships with students who will become new graduate midwives • Assists in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of the midwifery new graduate programme and provides practical support for new graduate midwives including one to one clinical support in the workplace • Orientates new staff and provides one to one clinical support in the workplace during the orientation period • Provides orientation and clinical support to midwives who are new maternity access holders • Identifies Māori and Pacific midwives who may require additional cultural support and connects them with this support and with peers • Identifies and leads programmes that can improve the transition of new graduate and new midwives into confident practitioners in the clinical setting • Coaches midwives in developing critical thinking skills Midwifery Council requirements • The Midwife Clinical Coach role will not have a cohesive team which works collaboratively managerial or reporting relationship in relation to achieve optimal patient/ service outcomesany of the midwives completing a return to practice programme. If that is unavoidable, Te Whatu Ora - Health NZ, Southern undertakes to inform the Council immediately so that other arrangements may be made in respect of any midwives with whom that managerial or reporting relationship exists. • Be active and visible within The Midwife Clinical Coach will sign an agreement with the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical careCouncil outlining the responsibilities in respect of their role as supervisor to midwives undertaking the Return to Practice programme. Professional development • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services Practices in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identifylegal, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the serviceethical, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, culturally safe and professional standards. • Lead the roll out Maintains and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff develops own expertise and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead knowledge in the process of change and instil a continuous quality improvement culturemidwifery practice through continuing professional development. • Maintain knowledge of current Pro-actively participates in own performance development and emerging strategic priorities for the relevant service grouping specialtiesreview. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes Develops and resourcessustains productive working relationships with the multi- disciplinary team to facilitate best practice Continuous Quality improvement and risk management • Demonstrate clinical leadership in identifying and proposing quality improvement. • Build a collective vision for the ▇▇▇▇/unit Encourage midwives to allow staff to have a clear understanding of their role attend and/or participate in service provisionmaternity specific case review meetings. • Use Balanced ScorecardProvides feedback to Midwifery Educator about possible themes for education sessions Taking all practicable steps to ensure personal safety and the safety of others while at work, incidentsin accordance with the Te Whatu Ora - Health NZ, complaints Southern Health, Safety and other KPIs Wellbeing policies, procedures and systems. • You understand and consistently meet your obligations under Te Whatu Ora - Health NZ, Southern Health and Safety policy/procedures. • You actively encourage and challenge your peers to inform ▇▇▇▇/unit development work in a safe manner. • Effort is made to strive for best practice in Health and improvement opportunities • Participates in SDHB wide projects Safety at all times. Follow and comply with H&S policies & processes, and apply them to own work activities, including use of/wearing Personal Protective Equipment as relevant to ▇▇▇▇/unit/servicerequired. • Participate in focus groups/projects that advance activities directed at preventing harm & promoting well- being in the workplace • Identify, report and self-manage hazards where appropriate • Early and accurate reporting of incidents at work and raise issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational valuesconcern when identified.
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For for Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Managing Vision and Purpose Communicates a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision sharable by everyone; can inspire and motivate entire units or organizations. Strategic Agility Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future orientated; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgmentjudgement; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks Political Savvy Can manoeuvre through complex political situations effectively and decisionsquietly; sets clear objectives is sensitive to how people and measuresorganisations function; monitors process, progress, anticipates where the land mines are and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to all kinds of people – up, down, and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel plans his/her work is importantapproach accordingly; views corporate politics as a necessary part of organisational life and works to adjust to that reality; is someone people like working for and witha maze bright person. • Directors CEO • Ministry of Nursing Health • PatientsBoard • Minister of Health’s office • Executive Leadership Team • Local and national media • Senior Management and Clinical Leadership Teams • WellSouth Primary Health Network • Community Health Council • Stakeholder Groups, families e.g. primary care, NGOs • New Dunedin Hospital Programme • Local MPs, Mayors and whānau Local Councils • Clinical Nurse Specialists • LMC Access Holders • Integrated Operations Centre • Other service providers (DHBs, NGOs, PHO) • Clinical Directors/Clinical Leaders • Health and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers Wider DHB staff • University of Otago and Otago Medical School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff Direct Reports • Professional Colleges and Registration Bodies General Public • Clinical and Corporate support staff • SDHB wide staff Other DHB Communications Managers The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered Nurse/Midwife. • Holds a current practising certificate. • Holds a current portfolio (PDRP/QLP) or equivalent appropriate to the role. • Post-graduate diploma or degree in a relevant field. Tertiary qualification • Experience • Nursing leadership experience. Public Relations / Communications background • A history Strong emphasis on previous work at executive level as part of a collaborative team approach. senior leadership team, directing an organisation’s internal and external communications and broader public relations • Proven clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. Knowledge and Skills • Strong clinical leadership Ability to set strategic and operational plans • Exceptional relationship management skills. skills • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safetyWell versed in popular culture, best practice. • Excellent group facilitation skills. contemporary public relation methods • Advanced oral and written communication techniques such as conflict resolutionskills, diffusion which includes public speaking • Sound analytical skills • Highly organised with excellent time management and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. prioritisation skills • Personal Qualities • Commitment Positive, proactive individual that emanates confidence and personal accountability. knowledge of communications and public relations strategies, tools and best practice • Excellent interpersonal skills, including Highly honed eye for attention to detail • Advanced grasp of the English language and syntax • Is a highly skilled communicator with the ability to work effectively engage with people at from all levels walks of life • High level of professional integrity • Strong customer focus • Not afraid to challenge the status quo • Positive attitude with a good sense of humour • Willing to ‘go the extra mile’ • To ensure that the Southern DHB is positioned as a leading DHB and funder and provider of quality health and disability services to the community • A strategic public relations and communication plan is in place and updated annually • Southern DHB’s profile reflects the values of the organisation. organisation • Acts with discretion, sensitivity To ensure effective relationship and integrity communication risk management at all times. • Is adaptable Develop, implement and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains monitor an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture effective strategic communication plan that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of reflects strategic direction and delegation are adhered to by all staff. Service Planning organisational values • To facilitate excellent two-way communications between the Southern DHB executive and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. its staff • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager To ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust staff understand and support the needs strategic direction of the serviceDHB • Provide strategic communication and public relations advice and guidance to staff, including timelinessdepartments, services and staff responsibility in efficient discharge planning. key internal stakeholders • Build Establishes, implements and maintain monitors guidelines and process for organisational promotional material and events as required • Constructive and effective relationships established and communication mechanisms maintained with staff, associated clinical all key internal stakeholders • To facilitate excellent two-way communications between the Southern DHB and support services, and external agencies as applicable. its stakeholders • Develop and implement audit care pathways in conjunction Regularly consult with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order stakeholders to develop and maintain a cohesive and productive team. Ensure ensure most effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of consumer engagement strategies consistent with the Releasing Time Health Quality and Safety Commission Guidelines • Constructive and effective relationships established and maintained with all external stakeholders • To facilitate excellent two-way communications between the Southern DHB and media • To strengthen communication to Care programme for the ▇▇▇▇/unit/ service. build and enhance reputation, as well as informing and engaging • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to To ensure media have a clear an excellent understanding of their role the Southern DHB and its activities • Southern DHB enjoys a positive profile with the media and wider community • • Effective management and support of direct reports • Ensures direct report effectively manage delegated internal and external communications, publications and public relations ensuring fit with strategic direction and organisational values • Effective financial management of department and associated organisational resources • Constructive and effective relationships established and maintained with all staff • Effect and efficient use of time and DHB resources • Undertaking duties from time to time that may be in service provision. • Use Balanced Scorecard, incidents, complaints addition to those outlined above but which fall within your capabilities and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standardexperience. • Act as a role model for the Southern DHB Organisational Values. • You respond positively to requests for assistance in own and other areas, demonstrating adaptability and willingness. • You produce work that complies with SDHB organisational values.processes and reflects best practice. • Research undertaken is robust and well considered. • Live and support the DHB values in everything you do. Proactively demonstrating Southern DHB values in all aspects of the role. • Demonstrates behaviours that we want to see from each other, at our best. • Contributes positively to a culture of appreciation, a learning culture, where people feel safe to speak up. • Contributes positively to team and other initiatives that seek to improve patient and whanau experiences and/or staffs experience of working. Identifying areas for personal and professional development. • Training and development goals are identified/agreed with your manager. • Performance objectives reviewed annually with your manager. • You actively seek feedback and accept constructive criticism. Taking all practicable steps to ensure personal safety and the safety of others while at work, in accordance with the Southern DHB’s Health, Safety and Wellbeing policies, procedures and systems. • You understand and consistently meet your obligations under Southern DHB’s Health and Safety policy/procedures. • You actively encourage and challenge your peers to work in a safe manner. • Effort is made to strive for best practice in Health and Safety at all times. The principles of Te Tiriti o Waitangi, as articulated by the courts and the Waitangi Tribunal will guide the Southern DHB response to Māori health improvement and equity. These contemporary principles include: • Tino rangatiratanga: Providing for Māori self- determination and mana motuhake in the design, delivery and monitoring of health and disability services. • Equity: Being committed to achieving equitable health outcomes for Māori. • Active protection: Acting to the fullest extent practicable to achieve equitable health outcomes for Māori. This includes ensuring that the Crown, its agents and its Treaty partner under Te Tiriti are well informed on the extent, and nature, of both Māori health outcomes and efforts to achieve Māori health equity. • Options: Providing for and properly resourcing kaupapa Māori health and disability services. Furthermore, the Crown is obliged to ensure that all health and disability services are provided in a culturally appropriate way that recognises and supports the expression of hauora Māori models of care. • Partnership: Working in partnership with Māori in the governance, design, delivery and monitoring of health and disability services – Māori must be co-designers, with the Crown, of the primary health system for Māori • You will be able to demonstrate an understanding of Te Tiriti o Waitangi, Māori Indigenous rights and current issues in relation to health and health equity ie: Whakamaua: Māori Health Action Plan 2020-2025. • You will contribute to responding to the DHBs Te Tiriti o Waitangi commitment to deliver effective and equitable healthcare with Māori patients and their whānau. • You will have the ability to incorporate Māori models of health, patient and whānau-centred models of care, and mātauranga Māori. • You will have insights into your own cultural awareness and an understanding of how your social- cultural influences inform biases that impact on your interactions with patients, whānau, and colleagues. • Recognising that there is an inherent power imbalance in-patient relationship and ensuring that this is not exacerbated by overlaying your own cultural values and practices on patients. Note: the above example measures are provided as a guide only. The precise performance measures for this position will require further discussion between the job holder and manager. From time to time it may be necessary to consider changes to the position description in response to the changing nature of our work environment – including technological requirements or statutory changes. This Position Description may be reviewed as part of the preparation for your annual performance and development review. Acknowledged / Accepted: .............................................................................................................. .....................................................................
Appears in 1 contract
Sources: Individual Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much Managing diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities irrespective of age and gender; supports equal and fair treatment and opportunity for all Priority Setting Spends own time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures time of organizations. Interpersonal Savvy Relates well to all kinds of people – up, down, and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work others on what is important; is someone people like working for can quickly sense what will help or hinder when seeking to accomplish goals; eliminates roadblocks; creates focus Problem Solving Uses logic and with. established processes to solve difficult problems and achieve effective solutions; can see hidden problems; Is excellent at honest analysis; looks beyond the obvious ; doesn’t stop at the first answers • Directors of Nursing AHS&T Professional Leaders (PLs) • PatientsClients, families patients, families, whanau and whānau caregivers • Clinical Nurse Specialists Multi-disciplinary colleagues • LMC Access Holders Services from the community, funding bodies, student or intern clinical liaison staff • Integrated Operations Centre Operational manager • Primary care - GPs, other medical staff • AHST Professional Development Facilitator • Relevant professional organisations • Administration staff • Other service providers (DHBs• Maori Health Directorate • Hapu, NGOs, PHO) Iwi and Runanga O Otepoti • Clinical Directors/Clinical Leaders • Health Justice Services and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Police Education and Qualifications (or equivalent level of learning) • Registered Nurse/Midwife. • Holds Must be registered with the Occupational Therapy Board of New Zealand and hold a current practising certificate. Certificate • Holds Membership of Occupational Therapy New Zealand – Whakaora Ngangahau Aotearoa • Must have a current portfolio (PDRP/QLP) or equivalent appropriate to full drivers licence • Must actively participate in the role. • Post-graduate diploma or degree in a relevant field. • Occupational Therapy Boards continuing competency programme Experience • Nursing leadership experience. Can use a variety of assessment models that reflect both profession and Maori • A history of a collaborative team approach. Desirable to have experience working with mental health service and youth • Proven clinical credibility. • Extensive Desirable to have knowledge and experience in the health sector. use of sensory modulation • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive Desirable to have knowledge of the health sector. justice system • Extensive knowledge of clinical quality and safetyCan use Teo Maori, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇▇ and Whanaungatanga • Has sound knowledge of cultural and social groups in the southern region and an understanding of how to deliver services in a culture respectful and sensitive way, specific to cultural needs Knowledge and Skills: • Ability to document reports that strives for excellence reflect Tikanga Maori • Demonstrated skill and experience in clinical identifying and responding to the needs of young offenders affected by mental health/coexisting disorders • Proven competence and knowledge in professional field • Has knowledge and an understanding of legislative frameworks and youth justice Personal Qualities • A commitment to providing a service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledgeour community in courts, ideasyouth justice residence, child and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain family facilities to a high standard of clinical expertise within care • An ability to relate well to youth and their Whanau • A commitment to promote and build on our relationships with other providers • Communicates always in a respectful open manner Legislative requirements • Practise in accordance with relevant legislation, codes, policies etc. and upholds consumer rights • You adhere to professional and legislative standards of practice • You work according to the scope of your Annual Practising Certificate Assessments and interventions • Undertake accurate and comprehensive assessments and evaluations that reflect profession and Maori • Plan and implement appropriate interventions • Provide relevant education - including any relevant alternative options - in a format that can be clearly understood • Collaborate with youth to set realistic, youth- centred outcomes • Contributes to hui for Tangata Whairoa/Tangata in assessment, treatment planning, review, transition. Facilitate hui where necessary • Present Tikanga Whakaaro Cultural Assessment at Tirohanga Hou- review meeting. ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ will commence and be completed in 4 weeks • Your interventions are realistic and based on best practice, models and frameworks that reflect mana/ whenua/maatawaka tikaka • You use standard measurement tools and equipment as set down by departmental or professional protocols Documentation • Maintain confidentiality of patient information and documentation • Adhere to SDHB’s documentation standards • Your documentation is timely, clear, concise and accurate • Reflects knowledge within documentation of the cultural needs for youth and Whanau Culturally Sensitive Practice • Practices in a quality improvement cultureculturally safe manner • Sensitive to the needs and unique practices of Tangata Whenua e.g. customary healing practices and respect of Tangata whenua/Mana whenua • Ensures prompt access to Tangata Whairoa and Tangata Whanau to Maori services within the Southern DHB • You assist youth to gain appropriate support and representation which reflects their cultural needs and preferences. Working in a collegial manner • LeadContribute to the support and education of colleagues and students to enhance development of the profession • Participate in and contribute to the functioning of the team • Establish and maintain an effective working relationship with other staff • You have formal and informal systems in place for supporting colleagues • You maintain supervision records for students • You participate as a team member to ensure the best outcomes for youth/ family and people Evidence-based practice and research • Consistently refer to and relate practice to literature and research • Critique, administer discuss and facilitate staff involvement in ▇▇▇▇/unit quality disseminate evidence based best practice • You implement evidence-based best practice procedures and risk programmes guidelines • You updates your knowledge related to best practice guidelines and action plans, area of practice • Reflect on and evaluate the effectiveness of own practice • You maintain a professional portfolio or participate in service wide programmes, in accordance with Southern District Health Board policy. an approved CPD programme (as per professional requirements) Time management • Lead Manage own time adopting a disciplined approach to establishing and manage service level health following identified role-related priorities • Your tasks are scheduled and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters completed in a timely mannermanner Professional development • Develop and maintain professional competency • Appraisal, reporting outcomes peer review, observed practice or other professional audits as applicable • Develop both personally and professionally to meet the changing needs of your career and profession • You hold current registration where applicable or as required • Ensure compliance including: all relevant standards You maintain an up-to-date professional development plan • Undertaking duties from time to time that may be in addition to those outlined above but which fall within your capabilities and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. experience • Act as a role model for the Southern DHB Organisational Values • Work alongside Kaumatua if a death occurs to ensure Tangihangi process is tika • Contributes to the organisations participation in hui with Maori providers on a local and national level as required • You respond positively to requests for assistance in own and other areas, demonstrating adaptability and willingness • You produce work that complies with SDHB organisational values.processes and reflects best practice • Research undertaken is robust and well considered • Live and support the DHB values in everything you do Identifying areas for personal and professional development. • Training and development goals are identified/agreed with your manager. • Performance objectives reviewed annually with your manager. • You actively seek feedback and accept constructive criticism. Taking all practicable steps to ensure personal safety and the safety of others while at work, in accordance with the Southern DHB’s Health, Safety and Wellbeing policies, procedures and systems. • You understand and consistently meet your obligations under Southern DHB’s Health and Safety policy/procedures. • You actively encourage and challenge your peers to work in a safe manner. • Effort is made to strive for best practice in Health and Safety at all times. The principles of Te Tiriti o Waitangi, as articulated by the courts and the Waitangi Tribunal will guide the Southern DHB response to Māori health improvement and equity. These contemporary principles include: • You will be able to demonstrate an understanding of Te Tiriti o Waitangi, Māori Indigenous rights and current issues in relation to health and health equity ie: Whakamaua:
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much Managing diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities irrespective of age and gender; supports equal and fair treatment and opportunity for all Priority Setting Spends own time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures time of organizations. Interpersonal Savvy Relates well to all kinds of people – up, down, and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work others on what is important; is someone people like can quickly sense what will help or hinder when seeking to accomplish goals; eliminates roadblocks; creates focus Problem Solving Uses logic and established processes to solve difficult problems and achieve effective solutions; can see hidden problems; Is excellent at honest analysis; looks beyond the obvious; doesn’t stop at the first answers • AHS&T Professional Leaders (PLs) • Clients, patients, families, whanau and caregivers • Multidisciplinary colleagues working for and with. in interprofessional ways • Directors of Nursing Services from the community, funding bodies, student or intern clinical liaison staff • PatientsOperational manager • Primary care - GPs, families and whānau other medical staff • Clinical Nurse Specialists AHST Professional Development Facilitator • LMC Access Holders Relevant professional organisations • Integrated Operations Centre Administration staff • Other service providers (DHBs, NGOs, PHO) • Clinical Directors/Clinical Leaders • Health and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managersexternal services/Charge Midwife Managersorganisations/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE stakeholders Education and Qualifications (or equivalent level of learning) • Registered Nurse/Midwife. • Holds Level 2 National Certificate of Educational Achievement (NCEA) Meet registration requirements with CPRB as a current practising certificate. provisional cardiac physiology technician and hold an APC • Holds a current portfolio (PDRP/QLP) or equivalent appropriate to the role. Demonstrates academic ability and is prepared for further study Experience • Post-graduate diploma or degree in a relevant field. • Experience • Nursing leadership experience. • A history of a collaborative team approach. • Proven clinical credibility. • Extensive experience in within the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness system is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational valuesdesirable but not essential.
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of Priority Setting Spends his/her solutions time and suggestions turn out to be correct the time of others on what’s important; quickly zeros in on the critical few and accurate when judged over timeputs the trivial many aside; sought out by others for advice and solutionscan quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focus. Managing & and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to all kinds of people – - up, down, and sideways, inside and outside the organisationorganization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports • Chief Nursing and team or project members; can assess each person Midwifery Officer • Women, Families and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. Whanau • Directors of Service Manager, Rural Health • Midwifery Council • Central Otago Maternity Unit Charge Midwife • Unions • Midwifery / Nursing • Patients, families and whānau • Clinical Nurse Specialists • LMC Access Holders • Integrated Operations Centre Staff • Other service providers (DHBsDistrict Health Boards • Te Whatu Ora - Health New Zealand, NGOs, PHOSouthern wide staff • HWNZ • Duty Manager(s) • Clinical Directors/Clinical Leaders NZCOM and other relevant professional colleges of midwifery • Health and Welfare Agencies Community Members • Service Managers Educational Institutions • Relevant Support Groups PHO • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers GP’s • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff Maternity access agreement holders The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as a Registered Nurse/MidwifeMidwife with the New Zealand College of Midwives • Hold a current Midwifery Annual Practising Certificate. • Holds a current practising certificate. • Holds a current portfolio Competent Professional Development and Recognition Programme (PDRP) profile/QLP) portfolio or equivalent appropriate to the roleequivalent. • Post-graduate diploma or degree in a relevant field. • Knowledge, Skills and Experience • Nursing leadership experience. • A history of a collaborative team approach. • Proven clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge Demonstrate professional accountability within scope of and demonstrated use of adult teaching and learning principlespractice. • Experience in an equivalent clinical setting to which you are being employed into. Personal Qualities • Commitment Cultural awareness and personal accountabilityunderstanding of the Treaty of Waitangi • Knowledge of maternity care delivery systems and supporting service specifications. • Excellent interpersonal skills, including An ability to work effectively with people at all levels from both an autonomous and team perspective • A commitment to the delivery of the organisationquality health services • Strong interpersonal ability • Problem solving and conflict management skills • Organisational ability • Application of quality improvement programmes in clinical practice environments • Have ability to ‘work smarter’ by being innovative and proactive. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements Accept responsibility for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomesactions. • Be active prepared to undertake other duties as reasonably requested by Midwifery Coordinator The Standards set out below are the standards of the New Zealand College of Midwives and visible within are the team, motivating professional standards for midwives practising in New Zealand and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into those against which all midwives evaluate their practice. • Encourage a culture Midwifery Standard Performance Criteria (as per NZ College of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicableMidwives). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational values.
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture Planning Accurately scopes out length and difficulty of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear projects. Sets objectives and measures; monitors process, progress, goals. Breaks down work into the process steps. Develops schedules and task/people assignments. Anticipates and adjusts for problems and roadblocks. Measures performance against goals. Evaluates results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to all kinds of people – up, down, and sideways, inside and outside the organisation; builds . Builds appropriate rapport; builds . Builds constructive and effective relationships; uses . Uses diplomacy and tact; can . Can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel Priority Setting Spends his/her work is time and the time of others on what's important; is someone people like working for . Quickly zeros in on the critical few and withputs the trivial many aside. Can quickly sense what will help or hinder accomplishing a goal. Eliminates roadblocks. Creates focus. • Southern HealthPathways Team • WellSouth Primary Health Network • Executive Director Quality & Clinical Governance Solutions • General Practices • DHB Executive Leadership team • Australasian HealthPathways/Streamliners • Senior (Directorate Leadership Teams • NGOs • Medical Directors of Nursing • Patients, families and whānau • Clinical Nurse Specialists • LMC Access Holders • Integrated Operations Centre Directors • Other service providers District Health Boards (DHBs, NGOs, PHO) and South island Alliance Programme Office (SIAPO) • Clinical Directors/Clinical Leaders Alliance South Leadership Team & Networks • Health Research Organisations and Welfare Agencies • Service Managers • Relevant Support Advisory Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff Consumer Representatives The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered Nurse/Midwife. Relevant Diploma or Bachelor qualification • Holds a current practising certificate. Clinically related Diploma or Bachelor qualification Experience • Holds a current portfolio (PDRP/QLP) or equivalent appropriate to Worked within the role. • Post-graduate diploma or degree in a relevant field. Southern health sector • Experience managing, prioritising and balancing workload among Clinical staff • Nursing leadership experience. Writing documents and reports • A history of a collaborative team approach. • Proven clinical credibility. • Extensive Relevant experience in the health sector. • Extensive experience application of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. improvement methodology Knowledge and Skills • Strong clinical leadership Good organisational and time management skills. • Extensive knowledge Ability to manage workloads for Clinicians • Ability to prioritise and balance workloads for others • Evidence of the health sector. • Extensive knowledge of clinical quality good literacy and safety, best practice. numeracy skills • Excellent group facilitation skills. oral and written communication skills • Advanced communication techniques such as conflict resolution, diffusion Ability to work to deadlines • An ability to develop strong working relationships • Adeptness to collate and mediation skills. understand a wide range of material • Knowledge of and demonstrated use of adult teaching and learning principles. • Ability to work independently Personal Qualities • Commitment and personal accountability. • Excellent High standard of interpersonal communication skills, including ability written and verbal and able to work effectively with people at all levels of the organisationorganisation • Knowledge of the health system including departments and services in the hospital and key providers in the community • Attention to detail • Is adaptable and flexible- open to change ( positive or negative) and flexibility to work after hours if required • Perseverance to see a task through to completion • Ability to work well in a team and ▇▇▇▇▇▇ good interpersonal relationships • Performance driven and outcome focussed, with a sense of urgency and the ability to recognise critical and key success factors and act on them. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable Willing to support and flexible – open to change assist other staff as required • Commitment and personal accountability • Gather and maintain local service provider information including: ▪ Hospital department referral pages (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clientsincludes department contact details, staff, visitors services, etc.) ▪ Community based services (provider and other agenciesservice details). ▪ Localising non-clinical pathways • Support the local Clinical Editor(s) and Localisation Clinician(s) as required. • Ensure clinical practice is provided within accepted professional standardsGather and write content for monthly subscriber updates; newly released pathways, codesreviewed sections, policies and relevant legislationupdates from release notes, HealthPathways features, featured pathways. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practiceProduce monthly HealthPathways usage statistic reports from Google Analytics. • Encourage a culture of continuous learningProduce ad-hoc and scheduled progress / status reports on pathways, positive critique of using information in the status quo and use of evidence based practiceHealthPathways administration tool. • Ensure there is adequate leadership Effective liaison and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead engagement with key relationships • Monitor and manage wards/units to provide efficient relevant feedback from the HealthPathways administration tool and effective services. Participate in and lead contribute where relevant; Manage feedback specific for HealthPathways Co-ordinator. Note: this role will not coordinate all feedback • Non-clinical information on Southern HealthPathways website is accessible, ▇▇▇▇/ unit service planningaccurate and timely • Newsletter, documentation, and updates are published as scheduled • Reporting is completed on time • Relevant feedback is managed in a timely manner • Scheduling and organisation of Clinical Reference Work Groups • An updated and accurate pathway database and Work Plan is maintained • Co-ordinate work for the team. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required Prioritise work in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for team and keep the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an team up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure planon workloads. • Report Improve the way the HealthPathways team works • • The team has the right workload for their specialties • We have a balanced workload across the team • The team is able to get more work done and the Associate Director right work done Proactively demonstrating Southern DHB values in all aspects of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actionsthe role. • Work closely with Analyst Demonstrates behaviours that we want to understand variances and operationalise mitigating strategiessee from each other, at our best. • Participate in annual budgeting process with Associate Director Contributes positively to a culture of Nursing/Director of Nursing/Service Manager and Analyst. Report appreciation, a learning culture, where people feel safe to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actionsspeak up. • Work closely with Analyst Contributes positively to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents team and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards initiatives that seek to improve patient and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice whanau experiences and/or staffs experience of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational valuesworking.
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much Managing diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities irrespective of age and gender; supports equal and fair treatment and opportunity for all Priority Setting Spends own time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures time of organizations. Interpersonal Savvy Relates well to all kinds of people – up, down, and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work others on what is important; is someone people like can quickly sense what will help or hinder when seeking to accomplish goals; eliminates roadblocks; creates focus Problem Solving Uses logic and established processes to solve difficult problems and achieve effective solutions; can see hidden problems; Is excellent at honest analysis; looks beyond the obvious ; doesn’t stop at the first answers • AHS&T Professional Leaders (PLs) • Clients, patients, families, whanau and caregivers • Multidisciplinary colleagues working for and with. in interprofessional ways • Directors of Nursing Services from the community, funding bodies, student or intern clinical liaison staff • PatientsOperational manager • Primary care - GPs, families and whānau other medical staff • Clinical Nurse Specialists AHST Professional Development Facilitator • LMC Access Holders Relevant professional organisations • Integrated Operations Centre Administration staff • Other service providers (DHBs, NGOs, PHO) • Clinical Directors/Clinical Leaders • Health and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered Nurse/Midwife. • Holds Must be registered with the Physiotherapy Board of New Zealand in accordance with the HPCA Act 2004 and possess a current practising certificate. Practising Certificate • Holds Must actively participate in the Physiotherapy Board of New Zealand’s re-certification programme • Must be eligible to work in New Zealand or have a current portfolio work visa/permit • Be prepared to work towards accreditation as an Assessor for the Equipment Management Service • Be a member of Physiotherapy New Zealand • Be an Accredited Assessor for the Equipment Management Service as appropriate Experience • A minimum of 3 years clinical experience, including cardiorespiratory tertiary/inpatient experience • Experience/involvement in service delivery quality projects including implementing changes in models of care • Proven leadership skills within physiotherapy and inter- professional settings Knowledge and Skills: • Facilitate appropriate and high quality physiotherapy management of inpatients, outpatients, and community patients where designated • Be evidence/best practice focused in service delivery, and have motivation and a commitment to directing professional development and personal growth • Work actively and co-operatively in an inter-professional team and liaise appropriately with relevant health care professionals and others involved with the patient including family, support persons, and external organisations Be familiar with ACC requirements and processes • Prescribe mobility aids (PDRP/QLPincluding wheelchairs) or equivalent appropriate and adaptive equipment within the parameters of departmental provision guidelines, and complete Equipment Management Service processes in a timely manner • Prepare progress and discharge reports to meet service and ACC requirements • Participate in the weekend and on-call service • Assist in the support and mentoring of students, junior staff, and assistants as required • Assist with cover for workload in other areas as directed • Perform other duties relevant to the role. position as required • Post-graduate diploma or degree in Be computer literate with a relevant field. broad based understanding of computer skills • Experience Must possess a full and current NZ Driver’s licence • Nursing leadership experience. • A history of a collaborative team approach. • Proven clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive Base knowledge of the health sector. • Extensive knowledge of clinical quality first-aid and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • willingness to participate in annual CPR training Personal Qualities • Commitment Demonstrates a high level of interpersonal and communication skills • Able to work in a supportive and honest manner, demonstrating initiative and problem solving ability • Able to gain peer credibility and respect, and accept responsibility for own actions • Have an appropriate presentation and standards of personal accountabilitycare and grooming Have an appropriate level of fitness and an ability to undertake physically demanding tasks safely Legislative requirements • Practise in accordance with relevant legislation, codes, policies etc. and upholds consumer rights • Uphold professional code of ethics Assessments and interventions (if appropriate to profession) • Undertake accurate and comprehensive assessments and evaluations • Plan and implement appropriate interventions • Provide relevant education - including any relevant alternative options - in a format that can be clearly understood • Collaborate with patients-populations to set realistic, person-centred outcomes Evidence-based practice and research • Consistently refer to and relate practice to literature and research • Critique, discuss and disseminate evidence based best practice • Reflect on and evaluate the effectiveness of own practice Documentation • Maintain confidentiality of patient information and documentation • Adhere to Southern DHB’s documentation standards • You adhere to professional and legislative standards of practice • You work according to the scope of your Annual Practising Certificate • Your interventions are realistic and based on best practice • You use standard measurement tools and equipment as set down by departmental or professional protocols • Your documentation is timely, clear, concise and accurate • You assist others to gain appropriate support and representation which reflects their cultural needs and preferences. • Excellent interpersonal skills, including ability You implement evidence-based best practice procedures and guidelines • You update your knowledge related to work effectively with people at all levels best practice guidelines and area of practice • You maintain a professional portfolio or participate in an approved CPD programme (as per professional requirements) Culturally Sensitive Practice • Practices in a culturally safe manner • Participate in and contribute to the functioning of the organisation. interprofessional team • Acts Attends and contributes to relevant department, clinical and team meetings, leading and facilitating such meetings as requested • Establish and maintain an effective working relationship with discretionother staff Time management • Manage own time adopting a disciplined approach to establishing and following identified role-related priorities Skill Sharing • Share skills (as appropriate) with other health professionals and unregulated (assistant) workforces to enhance person centred outcomes • You have formal and informal systems in place for supporting colleagues • You maintain supervision records for students • You participate as a team member to ensure the best outcomes for patients/ people • Your tasks are scheduled and completed in a timely manner • You use recognised skill sharing processes such as the Calderdale framework to delegate parts of your practice to other team members Of Self • Develop both personally and professionally to meet the changing needs of your career and profession • Reflect on and evaluate the effectiveness of own practice • Develop and maintain professional competency • Appraisal, sensitivity peer review, observed practice or other professional audits as applicable Of Others Contribute to the support and integrity at all times. education of colleagues and students to enhance development of the profession • Is adaptable Consistently refer to and flexible – open relate practice to change (positive literature and research • Critique, discuss and disseminate evidence based best practice • Provides interdisciplinary education in direct clinical area, or negative). • Innovative and flexible with a positive problem solving approach in all situationsdiscipline specific teaching across teams. • Maintains an exceptionally high level awareness of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed current developments in the clinical areas being worked in and make recommendations to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate changes in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomespractice. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate involved in the preparation induction and training of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and newly appointed staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as Provides mentoring and clinical support and / or professional supervision where required/requested. • Participate collectively with other CNM/CMM You have formal and informal systems in place for supporting colleagues • You maintain supervision records for students • You implement evidence-based best practice procedures and guidelines • You update your knowledge related to provide best practice guidelines and area of practice • You maintain a collaborative approach to provide clinical service provision. professional portfolio or participate in an approved CPD programme (as per professional requirements) • Plan and manage own work to achieve desired results on time, within budget and to You hold current registration where applicable or as required standard. • Act as a role model for the SDHB organisational values.You maintain an up-to-date professional development plan
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect respect. Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (Managing Diversity Works with all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities, ages and both sexes; promotes variety and diversity without considering how much time it takes) based upon a mixture regard to class; supports equal and fair treatment and opportunity for all. Listening ▪ Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees Problem Solving ▪ Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis, wisdom, experience, ; looks beyond the obvious and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. doesn’t stop at first answers Interpersonal Savvy ▪ Relates well to all kinds of people – up, down, and sideways, inside and outside the organisation; builds . Builds appropriate rapport; builds . Builds constructive and effective relationships; uses . Uses diplomacy and tact; can . Can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want comfortably Personal Learning ▪ Picks up the need to do change personal, interpersonal behaviour quickly; watches others for their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel reactions to his/her work is importantattempts to influence and perform; and adjusts; seeks feedback; is someone people like working for sensitive to changing personal demands and with. requirements and changes accordingly • Directors Service Leader, and Director of Allied Health • Patients and Families/Whanau • Nursing and Medical staff • Patients, families GPs and whānau • Clinical Nurse Specialists • LMC Access Holders • Integrated Operations Centre • Other service providers (DHBs, NGOs, PHO) • Clinical Directors/Clinical Leaders other health professionals in the community • Health and Welfare Agencies Care Assistants • Service Managers Te Whatu Ora • Relevant Support Groups Allied Health Staff • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff Administrators The expertise required for a person to be fully competent in the role. Position specific competenciescompetencies include: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • New Zealand Registered Nurse/Midwife. Dietitian • Holds a current practising certificate. Current Annual Practicing Certificated • Holds a current portfolio (PDRP/QLP) or equivalent appropriate to the role. Endorsed Dietitian Prescriber • Post-graduate diploma or degree in a relevant field. • Current member of Dietitians New Zealand Experience • Nursing leadership experience. Clinical training • A history of a collaborative team approach. • Proven clinical credibility. • Extensive Have had recent experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. dietetics Knowledge and Skills • Strong clinical leadership Current knowledge of dietetic practice. • Demonstrates effective planning and management prioritisation skills. • Extensive Maintains a personal professional portfolio to meet the requirements of Te Whatu Ora – Health New Zealand. • The ability to use appropriate communication when interacting with colleagues, patients and their families/whanau. • Initiative and ability to be flexible. • Have commitment to quality and the provision of quality care. • Understanding of the multi-disciplinary support network and referrals process for patients. • Good computer skills and knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques online dictation programmes such as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • iMedX. Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Caring but professional manner. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality, discretion and diplomacy. • Forward thinker, flexible, courteous, Has initiative and self-motivatedmotivation with excellent organisational and time management skills. • Committed Is motivated and willingness to continuous quality improvementimprove knowledge and skills. • Ability to liaise Good health and network at all levelstidy presentation. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements Responsible for the position: standingprovision of clinical dietetic services to Ōamaru Hospital. This involves an outpatient clinic covering areas such as diabetes, walkingmalnutrition, bendingoncology, sittinggastroenterology, stairsweight management, simple graspingpaediatrics, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if requiredamongst others. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resourcesInpatient work is also expected on an as required basis. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, Undertakes comprehensive and researchaccurate nutrition assessments and consequently make accurate nutrition diagnosis. • Encourage innovation Plan and practice initiatives that enhance clinical care or service provisionimplement an appropriate patient treatment/intervention process to achieve agreed patient- centred goals. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively Provide education and follow up support that is appropriate to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planningpatient. • Build Evaluate patients’ progress toward expected outcomes in partnership with the patient and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicableother service providers. • Develop Practice in a competent, safe and implement audit care pathways ethical manner in conjunction accordance with clinical staffevidence based best practice, Te Whatu Ora – Health New Zealand policies and procedures and legislative requirements. • Ensure integrated care plans are utilised in clinical service deliverydocumentation is accurate. • Facilitate Maintain confidentiality of information. • Communicate effectively with referrers and champion the integration other members of the SDHB Team based model of nursing practice. healthcare team • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying Provide contract work with Rest Homes and implementing corrective actions as and other local services if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order Communicates to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level other health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters professionals in a timely manner, reporting outcomes as required manner through the upload of clinic letters via iMedX. • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipmentWorks effectively within an interdisciplinary team environment. • Manage ▇▇▇▇/unit balanced scorecard Networks with other Dietitians and report other health professionals within Ōamaru Hospital and manage variationsexternally. • Lead the ▇▇▇▇/unit incident reporting Links with food services provider and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow nursing / medical staff to have a clear understanding ensure the menus meet nutritional requirements of their role in service provision. • Use Balanced Scorecard, incidents, complaints inpatients and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results those receiving Meals on time, within budget and to required standard. • Act as a role model for the SDHB organisational valuesWheels.
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes Process Management Good at figuring out the processes necessary to get things done; knows how to organise people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can't; can simplify complex processes; gets more out of fewer resources. Informing Provides the information people need to know to do their jobs and to feel good decisions (without considering how much time it takes) based upon about being a mixture member of analysisthe team, wisdomunit, experience, and judgmentand/or the organisation; most of his/her solutions and suggestions turn out to be correct and provides individuals information so that they can make accurate when judged over timedecisions; sought out by others for advice and solutionsis timely with information. Managing & and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to all kinds of people – up, down, and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. • Directors of Nursing • Patients, families and whānau • Clinical Nurse Specialists • LMC Access Holders • Integrated Operations Centre • Other service providers (DHBs, NGOs, PHO) • Clinical Directors/Clinical Leaders • Health and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit Southern DHB staff • Professional Colleges Patients and Registration Bodies whanau • Clinical and Corporate support staff Managers at all levels of the organisation • SDHB wide staff Visitors • [insert any other key relationships] • Stakeholders • • [insert any other key relationships] The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered Nurse/Midwife. • Holds a current practising certificate. • Holds a current portfolio (PDRP/QLP) or equivalent appropriate to the role. • Post-graduate diploma or degree in a relevant field. Minimum level 2 NCEA • Experience • Nursing leadership experience. At least 2 years clerical administration experience • A history of a collaborative team approach. • Proven clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. Knowledge and Skills • Strong clinical leadership Knowledge of office systems and management procedures • Evidence of good literacy and numeracy skills • Excellent computer skills. • Extensive , including knowledge of the health sector. • Extensive knowledge of clinical quality Microsoft Word, Excel and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. Outlook (email) • Personal Qualities • Commitment and personal accountability. • Excellent High standard of interpersonal communication skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity written and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. verbal • Ability to liaise understand and network at all levels. follow written or verbal instructions • A reasonable level Sets high standards of fitness is required performance • Ability to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, work well in a team and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. good interpersonal relationships • Promote excellence in clinical service provision through Willing to support and assist other staff as required • Respect the sharing privacy of new knowledgeindividuals when dealing with personal information • Provide high quality administrative support to the [insert department/service], ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide ensuring efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction Undertake duties associated with the Associate Director of Nursing/ Director of Nursingposition, as required to maintain an efficient service, including up skilling as required/Service directed by the Manager ensure service planning • Provide timely and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data accurate confidential administrative support to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs efficient functioning of the service, including timeliness, and staff responsibility in efficient discharge planning. but not limited to: • Build Set up and maintain effective relationships electronic and communication mechanisms with staffpaper filing systems and procedures relevant to the service, associated clinical enabling quick access to information • Identify potential improvements to systems and support services, processes to ensure the continuous improvement of administrative duties • Demonstrate attention to detail and external agencies as applicable. accuracy • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration Demonstrate a willingness to adapt to changing needs of the SDHB Team based model of nursing practice. service • Monitor ▇▇▇▇/unit/Evaluates situations and • identify existing or potential problems and opportunities • Demonstrate excellent customer service performance against key performance indicator targetsskills, identifying by listening and implementing corrective actions as and if required in conjunction interacting with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters stakeholders in a timely mannercourteous, reporting outcomes as required polite and responsive manner while adhering to relevant established protocols [add depart/role specific] • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational values[add….]
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (Managing Diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities, ages and gender; promotes variety and diversity without considering how much time it takes) based upon a mixture regard to class; supports equal and fair treatment and opportunity for all. Listening ▪ Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees Problem Solving ▪ Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis, wisdom, experience, ; looks beyond the obvious and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. doesn’t stop at first answers Interpersonal Savvy ▪ Relates well to all kinds of people – up, down, and sideways, inside and outside the organisation; builds . Builds appropriate rapport; builds . Builds constructive and effective relationships; uses . Uses diplomacy and tact; can . Can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want comfortably Personal Learning ▪ Picks up the need to do change personal, interpersonal behaviour quickly; watches others for their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel reactions to his/her work is importantattempts to influence and perform; and adjusts; seeks feedback; is someone people like working for sensitive to changing personal demands and with. requirements and changes accordingly Organising ▪ Can marshal resources (people, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner • Directors Director of Nursing and Operations • Patients, families and whānau Voluntary Staff • Clinical Nurse Specialists Shift Leader • LMC Access Holders Patients • Integrated Operations Centre Medical Staff • Other service providers (DHBs, NGOs, PHO) Visitors • Clinical Directors/Clinical Leaders Allied Health Staff Families • Health and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff All WDHSL Staff The expertise required for a person to be fully competent in the role. Position specific competenciescompetencies include: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered NurseHave a reasonable level of literacy and be able to write legibly • Have attained a Caregivers or Health Assistance Course or have completed an accredited Carers/Midwife. • Holds a current practising certificate. • Holds a current portfolio (PDRP/QLP) or equivalent appropriate to the role. • Post-graduate diploma or degree in a relevant field. • Assistant Education Programme Experience • Nursing leadership experience. Cultural awareness and understanding of the implications of the Treaty of Waitangi • A history of a collaborative team approach. • Proven clinical credibility. • Extensive experience Have proven competence in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. basic manual tasks Knowledge and Skills • Strong clinical leadership and management skills. Mature, responsible outlook • Extensive knowledge Self-motivated with positive attitude to life • Self confidence • Clear communication skills • Ability to work as part of the health sector. a team • Extensive knowledge Flexibility • Be prepared to work rostered shifts • Sense of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • humour Personal Qualities • Commitment Tidy presentation • Bright personality Assist the nursing and personal accountability. Allied Health staff to ensure consistency and quality of patient care • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible In conjunction with a positive problem solving approach Registered Nurse, Enrolled Nurse or Allied Health professional, assist in all situations. • Maintains an exceptionally high level the delivery of confidentiality. • Forward thinkercare to patients in accordance with individual health care consumer’s needs, flexiblestandards of nursing practice, courteouspolicies, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level doctor’s orders and under supervision of fitness is required to cope Registered / Enrolled nursing and Allied Health staff in line with the demanding physical requirements Healthcare Assistance Competency Checklist (NSG027) • Maintain confidentiality in his/her work, especially regarding information related to patients and their treatment • Prevent cross infection by observing basic rules of hygiene • In consultation with the job. The following denote the key physical requirements Registered / Enrolled Nurse and Allied Health staff, recognise patient’s / family’s social, cultural, spiritual, physical, emotional and intellectual needs, and utilises suitable people / resources to meet these needs • Undertakes other tasks as directed by Supervisors Maintain professional skills • Undertake any educational qualifications required for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, service • Participate in education programmes that are relevant • Be familiar with all emergency procedures and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, equipment and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise their use within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in quality improvement activities Maintain good communication and interpersonal relationships within Waitaki District Health Services Ltd • Demonstrate effective communications with all staff, patients, relatives and other health professionals • Be polite and courteous at all times • Create a positive environment, challenging negativity • Demonstrate a professional and helpful attitude in his/her interactions with consumers and the preparation health care team • Contributes to team meetings / staff meetings • Recognise that people are entitled to consideration and respectful care without prejudice against gender, ethnic background, lifestyle, education and religion Ensure the provision of service activity plans. a safe, clean environment for patients, staff and visitors • In conjunction with Manages the Associate Director ordering and levels of Nursing/ Director supplies and consumables • Ensures supply order is timely and items ordered are received • Demonstrate responsible use of Nursing/Service Manager ensure service planning and delivery complies with Ministry maintenance of Health elective service performance indicator standards (where applicable). consumables and equipment • Ensure adherence Ensures non clinical areas are kept clean • Appropriately report incidents and problems to the SDHB delegations of authority. Shift Leader • Effectively utilise Southern District Health Board information systems Observe and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. practice safe work methods using safety equipment where it is provided • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs Report unsafe working conditions or equipment in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels manner and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basisappropriate person Actively uphold Waitaki District Health Services Ltd philosophy, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff Ensure all policies, procedures and standards of practice of Waitaki District Health Services Ltd, relevant Acts, Regulations, Employment Contracts and statutory obligations are adhered to identify ideas within the principles of Equal Employment opportunity and action plans for ▇▇▇▇/unit efficiency improvements the Treaty of Waitangi. • Maintain ethical standards and cost reduction initiativesclient confidentiality at all times Perform such other duties as may be reasonably required. Quality • Undertake duties as directed in an efficient and Risk Management Manage ▇▇▇▇/unit quality productive manner Promoting and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ maintaining a quality improvement cultureapproach into all work. • Lead, administer Demonstrate a positive personal commitment to the culture of continuous quality improvement by ensuring quality values are integrated into personal daily practice • Actively contribute to the implementation and facilitate staff involvement ongoing maintenance of continuous quality improvement processes in ▇▇▇▇/unit their area according to a planned annual programme • Lead and support quality improvement activities in all departments/areas of WDHSL. Taking all reasonably practicable steps to ensure personal safety and risk programmes and action plans, and participate in service wide programmesthe safety of others while at work, in accordance with Southern District Health Board policythe WDHSL’s Health, Safety and Wellbeing policies, procedures and systems. • Lead You understand and manage service level health consistently meet your obligations under WDHSL’s Health and safety programmes including audit of hazards Safety policy/procedures. ▪ You actively encourage and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters challenge your peers to work in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective safe manner. ▪ Work towards creating an atmosphere where staff support each other and workplace violence and bullying is not tolerated • Investigate opportunities Effort is made to achieve goals strive for best practice in a more efficient way. • Lead Health and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational valuesSafety at all times.
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much Managing diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities irrespective of age and gender; supports equal and fair treatment and opportunity for all Priority Setting Spends own time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures time of organizations. Interpersonal Savvy Relates well to all kinds of people – up, down, and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work others on what is important; is someone people like working for can quickly sense what will help or hinder when seeking to accomplish goals; eliminates roadblocks; creates focus Problem Solving Uses logic and with. established processes to solve difficult problems and achieve effective solutions; can see hidden problems; Is excellent at honest analysis; looks beyond the obvious ; doesn’t stop at the first answers • Directors of Nursing AHS&T Professional Leaders (PLs) • PatientsClients, families patients, families, whanau and whānau caregivers • Clinical Nurse Specialists Multi-disciplinary colleagues • LMC Access Holders Services from the community, funding bodies, student or intern clinical liaison staff • Integrated Operations Centre Operational manager • Primary care - GPs, other medical staff • AHST Professional Development Facilitator • Relevant professional organisations • Administration staff • Other service providers (DHBs, NGOs, PHO) • Clinical Directors/Clinical Leaders • Health and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse ManagersDHBs • Software vendors • National Committees/Charge Midwife Managers/Unit Managers organisations • Community pharmacies • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered Nurse/MidwifeMust have registration as a Pharmacist with the Pharmacy Council of New Zealand under the provisions of the Health Practitioners Competence Assurance Act. • Holds a current Maintain an annual practising certificatecertificate • Maintain competency in all mandatory competency domains (M1-Professionalism in Pharmacy, M2 – Communication and Collaboration), and the optional domains as required for the area of responsibility and pharmacist grade. • Holds Post Graduate qualification(s) in clinical pharmacy and/or • Post Graduate qualification in Health Informatics Experience • Must be a current portfolio registered Pharmacist • Prior Hospital experience is desirable but not essential Knowledge and Skills: • Maintain an annual practising certificate • Maintain competency in all mandatory competency domains (PDRP/QLP) M1- Professionalism in Pharmacy, M2 – Communication and Collaboration), and the optional domains as required of the area of responsibility and pharmacist grade • Participate in continuing education on a regular basis, using the resources provided and documenting in the approved manner • Report any practice or equivalent appropriate procedure that does not comply to the role. • Post-graduate diploma or degree in a relevant field. • Experience • Nursing leadership experience. • A history of a collaborative team approach. • Proven clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. operational Manager and/or professional lead • Ability to liaise work in a supportive and network at all levels. honest manner • A reasonable level Ability to motivate • Ability to work and contribute as part of fitness is required a team • Able to cope with gain peer credibility and respect • Accept responsibility for own actions • Possess the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate problem solve and demonstrate initiative • Capable of self-motivation and time management • Ability to prioritise work and the work of other staff • Effective communicator in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives written and spoken English, adapting to the audience for excellence in clinical service provision within allocated resources. each setting • Promote excellence in clinical service provision through the sharing Capable of new knowledge, ideas, and research. working under pressure • Encourage innovation and practice initiatives that enhance clinical care or service provision. Lateral thinker • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units Ability to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence alternative solutions to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational values.problems
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, Managing and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable Listening Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees. Informing Provides the information people need to know to do their jobs and to feel good about how organizations workbeing a member of the team, unit, and/or the organisation; provides individuals information so that they can make accurate decisions; is timely with information. Process Management Good at figuring out the processes necessary to get things done; knows how to get things done both through formal channels organise people and the informal networkactivities; understands the origin how to separate and reasoning behind key policies, practices, combine tasks into efficient work flow; knows what to measure and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well how to all kinds of people – up, down, and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tactmeasure it; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their bestsee opportunities for synergy and integration where others can't; can motivate many kinds of direct reports and team or project memberssimplify complex processes; can assess each person and get the best gets more out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and withfewer resources. • Directors Te Whatu Ora Southern staff • Patients and whanau • Managers at all levels of Nursing the organisation • Patients, families Privacy Officer • Departmental Clerical and whānau Clinical staff • Clinical Nurse Specialists HDC • LMC Access Holders Patient Affairs • Integrated Operations Centre Clinicians/SMO’s • Other service providers (DHBs, NGOs, PHO) • Clinical Directors/Clinical Leaders • Health and Welfare Agencies • Service Duty Managers • Relevant Support Groups Oranga Tamariki • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers Finance • University of Otago School of Medicine, Otago and Southland Polytechnics Royal Commission Inquiry • Practice Development Unit Medical records staff • Professional Colleges and Registration Bodies Police • Clinical and Corporate support Mental Health Records staff • SDHB wide Corrections • Information Systems staff • ACC • Archives NZ • Lawyers • Orderlies • Corporate Lawyer • Telephonists • Coroners The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered Nurse/Midwife. • Holds a current practising certificate. • Holds a current portfolio (PDRP/QLP) or equivalent appropriate to the role. • Post-graduate diploma or degree in a relevant field. Minimum level 2 NCEA • Experience • Nursing leadership experience. At least 2 years clerical administration experience • A history of a collaborative team approach. • Proven clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. Knowledge and Skills • Strong clinical leadership Knowledge of office systems and management procedures. • Evidence of good literacy and numeracy skills. • Extensive Excellent computer skills, including knowledge of the health sectorMicrosoft Word, Excel and Outlook (e-mail). • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent High standard of interpersonal communication skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity written and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvementverbal. • Ability to liaise understand and network at all levelsfollow written or verbal instructions. • A reasonable level Sets high standards of fitness is required performance. • Ability to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, work well in a team and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resourcesgood interpersonal relationship. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, Willing to support and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing assist other staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director Respect the privacy of Nursing/Director of Nursing/Service Manager as required/requestedindividuals when dealing with personal information. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational valuesThe intangible – Life Experience.
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed achieve goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of Priority setting Identifies what is important to ensure that his/her solutions time and suggestions turn out the time of others is spent well and efficiently. Creates focus and eliminates road blocks. Identifies means of achieving goals Delegation Able to be correct determine the difference between routine and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for important tasks and decisions; sets clear objectives , then clearly and measures; monitors process, progress, comfortably delegates as appropriate. Shares both responsibility and results; designs feedback loops into accountability knowing and trusting fellow staff members to perform and complete their own work. Organisational Agility Knowledgeable about how organizations work; knows how Problem Solving Uses rigorous logic and methods to solve difficult problems with effective solutions. Will search out through reliable sources the answers. Is able to determine unseen problems. Excels at honest and reliable answers. See to identify further answers other than those which are most obvious. Process management Works with staff to identify the processes required to get things done both through formal channels done. Is able to simplify complex processes. Is able to organise fellow staff & activities. Understands how to separate and the informal network; understands the origin combine tasks to ensure an efficient work flow. Identifies what to measure and reasoning behind key policies, practices, how to measure. Identifies opportunities for synergy and procedures; understands the cultures integration particularly of organizations. Interpersonal Savvy Relates well to all kinds of people – up, down, quality systems and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. • Directors of Nursing • Patients, families and whānau processes • Clinical Leaders District • IANZ • Unit Manager Southland • Office of Radiation Safety • Directorate Leadership Team District • Regional and National Radiology Quality Networks • Charge Nurse Specialists Manager Otago • LMC Access Holders • Integrated Operations Centre Senior Charge / Charge / Area Charge MITs • Other service providers (DHBs, NGOs, PHO) Quality Representatives District • Clinical Directors/Clinical Leaders Radiology Staff District • Health and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff MIDAS team The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered Nurse/MidwifeHolds a recognised (NZQA or equivalent) qualification, eg. • Holds a current practising certificate. Relevant Tertiary qualification and o NZ Certificate of Quality o IANZ Audit & Quality Course o Other recognised Quality certification/qualification • Holds a current portfolio (PDRPAudit qualification/QLP) or equivalent appropriate certification • Or ability and willingness to the role. • Post-graduate diploma or degree work towards qualification Experience Evidence of quality and audit experience in a relevant health field, including: • Development of quality management frameworks. • Experience • Nursing leadership experienceImplementation of quality and audit systems. • A history of a collaborative team approach. • Proven clinical credibility. • Extensive experience in the health sectorRisk identification, management and mitigation. • Extensive experience of clinical quality and safety, best practicemanagement/coordination in a public hospital or Radiology setting. • • Critical consumer of research Experience aligning quality activities and embraces evidenced based practice when carrying out tasks/functions. associated documentation across multiple sites Knowledge and Skills Skilled communicator: • Strong clinical leadership Conveys essential and management skillstechnical information without unnecessary complexity in all types of communication. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and Provides constructive feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards fair and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective calm manner. • Investigate opportunities to achieve goals in a more efficient wayTraining experience Computer Literate: • Skilled user of MS Office suite. • Lead and support Familiar with the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities maintenance of databases and networks. People skills: • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as Recognises where additional support and/or training is required. • Act up as Associate Director of NursingCan identify required tasks and responsibilities with team members where appropriate. In depth knowledge of/Director of Nursing/Service Manager as required/requested. experience with: • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. IANZ accreditation processes • Plan Radiology • Editing and manage own work to achieve desired results on time, within budget and to required standard. publishing skills • Act as a role model for the SDHB organisational values.Sharepoint • Coaching
Appears in 1 contract
Sources: Individual Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much Managing diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities irrespective of age and gender; supports equal and fair treatment and opportunity for all Priority Setting Spends own time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures time of organizations. Interpersonal Savvy Relates well to all kinds of people – up, down, and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work others on what is important; is someone people like can quickly sense what will help or hinder when seeking to accomplish goals; eliminates roadblocks; creates focus Problem Solving Uses logic and established processes to solve difficult problems and achieve effective solutions; can see hidden problems; Is excellent at honest analysis; looks beyond the obvious ; doesn’t stop at the first answers • AHS&T Professional Leaders (PLs) • Clients, patients, families, whanau and caregivers • Multidisciplinary colleagues working for and with. in interprofessional ways • Directors of Nursing Services from the community, funding bodies, student or intern clinical liaison staff • PatientsOperational manager • Primary care - GPs, families and whānau other medical staff • Clinical Nurse Specialists AHST Professional Development Facilitator • LMC Access Holders Relevant professional organisations • Integrated Operations Centre Administration staff • Other service providers (DHBs, NGOs, PHO) • Clinical Directors/Clinical Leaders • Health and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managersexternal services/Charge Midwife Managersorganisations/Unit Managers • University stakeholders Purpose of Otago School of Medicine, Otago role: To maintain and Southland Polytechnics • Practice Development Unit staff • Professional Colleges service medical equipment in accordance with manufacturer’s specifications while ensuring regulatory compliance. Clinical Engineering is committed to providing high quality and Registration Bodies • Clinical and Corporate cost-effective support staff • SDHB wide staff The expertise required for a person services to be fully competent in the roleHealth Providers whilst remaining focused on patient care excellence. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered Nurse/Midwife. • Holds a current practising certificate. • Holds a current portfolio (PDRP/QLP) A Tertiary qualification in Electronics or equivalent appropriate to the role. electronics knowledge and practical work experience • Post-graduate diploma or degree in Current registration as a relevant field. Registered Electrical Appliance Service person • Current NZ Drivers Licence • Experience • Nursing leadership experience. A minimum of 2 years continuous work experience • A history of a collaborative team approach. • Proven clinical credibility. • Extensive experience Experience in the health sector. Clinical Engineering field • Extensive Maintenance and servicing of infusion pumps • IT experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/working on networked equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational values.
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of Priority Setting Spends his/her solutions time and suggestions turn out to be correct the time of others on what’s important; quickly zeros in on the critical few and accurate when judged over timeputs the trivial many aside; sought out by others for advice and solutionscan quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focus. Managing & and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Motivating Others Relates well to all kinds of people – - up, down, and sideways, inside and outside the organisationorganization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates Decision Quality Makes good decisions based upon a climate in which people want to do their bestmixture of analysis, wisdom, experience, and judgement; can motivate many kinds of direct reports sought out by others for advice and team or project members; can assess each person solutions. • Chief Nursing and get the best out of him/her; pushes tasks Midwifery Officer • Patients, Families and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. ▇▇▇▇▇▇ • Directors of Nursing • Patients, families and whānau Nursing Council/Midwifery Council • Clinical Nurse Specialists Unions • LMC Access Holders • Integrated Operations Centre Directorate Leadership Team • Other service providers (DHBs, NGOs, PHODistrict Health Boards • Charge Nurse Managers • • Nursing Staff • NZNO and other relevant professional colleges of nursing and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Te Whatu Ora - Health New Zealand - Southern wide staff • GPs • Duty Manager(s) • Clinical Directors/Clinical Leaders • Health and Welfare Agencies NGOs • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff New Zealand Police The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as a Registered Nurse/MidwifeNurse with the Nursing Council of New Zealand. • Hold a current Nursing Council of New Zealand Annual Practising Certificate. • Holds a current practising certificateLevel 4 or Senior Nurse PDRP or level 3 and working towards level 4. • Holds Working towards relevant Post graduate qualifications at a current portfolio minimum of a Diploma or / and a Master’s degree • Competent Professional Development and Recognition Programme (PDRP) profile/QLP) portfolio or equivalent appropriate to the roleequivalent. Experience • Post-graduate diploma or degree Minimum 5 years relevant clinical experience • Experience in a relevant fieldclinical setting. • Experience • Nursing leadership experience. • A history of a collaborative team approach. • Proven in an equivalent clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functionssetting to which you are being employed into. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge Demonstrate professional accountability within scope of and demonstrated use of adult teaching and learning principlespractice. • Current nursing professional standards • Te Whatu Ora - Health New Zealand - Southern current vision, goals and objectives • Principles of the Treaty of Waitangi and biculturalism Personal Qualities • Commitment Positive, proactive and personal accountabilityenthusiastic attitude • Seen as approachable by other staff – sensitive and constructive to others • Motivated to work in a collaborative manner • Demonstrated insight into own knowledge and behaviour and how this affects others • Demonstrated patient focused approach to practice • Be a critical consumer of research and embrace evidenced based practice when carrying out any task/function. • Excellent interpersonal skills, including Have a commitment to ongoing development of nursing skills and in-service education. • Have the ability to work as part of a team. • Accept responsibility for actions. • Be prepared to undertake other duties as reasonably requested by Director of Nursing. Professional Responsibility Able to demonstrate knowledge, judgement and accountability in relation to: professional, legal and ethical responsibilities and cultural safety. Promotes and environment that maximises patient’s safety, independence and quality of life and health. Accepts responsibility for ensuring that his/her nursing practice and conduct meet the standards of the professional, ethical and relevant legislative requirements. Demonstrates the ability to apply the principles of the Treaty of Waitangi to nursing practice. Demonstrates accountability for directing, monitoring and evaluating nursing care that is provided by enrolled nurses and others, and utilises more experienced RNs to assist with problem solving and setting priorities. Promotes an environment that enables patient safety, independence, quality of life and health. Practices nursing in a manner that the patient determines as being culturally safe. Reads and adheres to Te Whatu Ora - Health New Zealand - Southern vision, values, policies and procedures. • Meets and maintains organisational mandatory requirements for nurses • Attains and maintains area specific mandatory requirements and key accountabilities • Engages in appraisal systems with manager • Professional Portfolio current– PDRP preferred Portfolio • APC • Adhere to policies and procedures • Respect for others • Partakes in regular team meetings engaging in discussion • Presents self in a tidy and professional manner • Promotes health utilising teachable moments Represents the organisation and the nursing profession in a committed manner, projecting a professional image of nursing. • Adheres to policy – ID badge worn on person at all times Management of Nursing Care Able to assess and manage health consumer care, responsive to consumers’ needs, supported by nursing knowledge and evidence based research. Provides planned nursing care to achieve identified outcomes. Undertakes a comprehensive and accurate nursing assessment of patients in a variety of settings. Ensures the patient has adequate explanation of the effects, consequences and alternatives of proposed treatment options. Acts appropriately to protect oneself and others when faced with unexpected patient responses, confrontation, personal threat or other crisis situations. Evaluates patient’s progress toward expected outcomes in partnership with patients. Validates and documents decision-making and outcomes based on nursing knowledge and clinical experience. Recognises early and subtle changes in the patient’s health status and/or circumstances and intervenes appropriately and promptly. Acknowledges own limitations of knowledge in complex situations and utilises appropriate resource people when necessary. Provides health education appropriate to the needs of the patient within a nursing framework. Teaches patients and family groups effectively by assessing learning readiness; providing teaching; evaluating knowledge and lifestyle changes and maximising opportunities for patient learning and independence. Reflects upon, and evaluates with peers and experienced nurses, the effectiveness of nursing care. Continues to advance clinical knowledge and skills through self-learning, ▇▇▇▇ teachings, in-service education and external programmes as approved by his/her line manager. Works collaboratively with all members of the health care team to ensure staff receives high quality education input and support. Promotes cost effective clinical nursing practice. Promotes a collaborative model of care, teamwork, handover practices, and rapid rounding strategies to enhance patient delivery as appropriate. • Professional Portfolio maintained(PDRP preferred) • Engages in appropriate audit • Mandatory certification current • Ensures documentation is accurate and maintains confidentiality of information • Meets NCNZ requirements for APC • Proactive in sourcing appropriate information and/or referral for patients and families • Seeks and engages in professional development of self and others • Use of appropriate assessment tool • Assessment reflects current health status • Completed restraint/de-escalation workshop/training • Use of appropriate referrals • Utilises ISBAR and escalates as appropriate • Aware of own scope and scope of others • Engages in peer review procedures • Accesses and utilise appropriate resources to educate patients and families • Accesses and utilises appropriate resources to educate patients and families • Observed sharing knowledge with others • Engages in education of peers • Completes incident reports to identify and manage risk • Maintains professional development. • Data entry and accurate • Is responsible in appropriate use of technology and social media within clinical settings (as per NCNZ Code of Conduct and social media policy) • Participates in teaching others, including students of nursing. • Shares patient information appropriately with other involved health professionals • Actively teaches and supports patients in independence and self-care as appropriate • Identifies deficits in clinical and professional competencies of individuals and takes appropriate action to support achievements of the same and raise appropriately to nurse manager. • Uses technology to communicate effectively Effective Relationships To demonstrate effective interpersonal relationship skills Establishes, maintains and concludes therapeutic interpersonal relationships with patient. • Communicates in an appropriate and professional manner, verbal and written. Practises nursing in a negotiated partnership with the patient and family/whanau where and when possible. Communicates effectively with people at all levels patients and family/whanau and members of the organisationhealth care team. Maintains privacy and confidentiality in accordance with HIP Code, Te Whatu Ora - Health New Zealand - Southern policies and procedures etc. Behaves respectfully and with tolerance towards patients, colleagues and members of the wider healthcare team. • Acts with discretionPrivacy Act, sensitivity Informed Consent and integrity at all timesCode of Rights adhered to. • Is adaptable Abides by NZNC Code of Conduct and flexible – open to change (positive or negative)Professional Boundaries guidelines. • Innovative Quality and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to Service Improvement To participate in personal restraint if required. Clinical Leadership inter-professional health care and quality improvement ▇▇▇▇▇▇▇▇▇▇▇▇ and participates with colleagues and members of the health care team to facilitate and co- ordinate care. Recognises and values the roles and skills of all members of the health care team in the delivery of care. Initiates referrals to other members of the health care team in a culture that strives for excellence timely manner. When required, assists in clinical service provision within allocated resourcesformulating and reviewing nursing standards, procedures and guidelines. • Promote excellence Initiates timely referrals to other services in clinical service provision timely and thorough manner. • Engages in team and MD meetings as appropriate. • Engages in and initiates appropriate audit processes. • Attends MDT meetings to progress patient through health care journey. • Consistently participates and where appropriate co- ordinates multi-disciplinary team meetings and family conferences, representing the sharing nursing perspective of new knowledge, ideaspatient needs, and researchenacting outcomes appropriately. • Encourage innovation and practice initiatives that enhance clinical care or service provisionAppropriate representation eg. infection control, quality role, pressure injury. • Maintain a high standard Participates in activities which monitor/audit delivery of clinical expertise within quality patient care eg, certification processes, and current or retrospective nursing audits. • May be the ▇▇▇▇/unit/department representative on professional nursing and/or other committees. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively Shares s knowledge and networks with nursing colleagues within and external to achieve optimal patient/ service outcomesDHB. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate Engages in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and submission processes. • Ensure service delivery complies with Health Develops and/or participates in activities which monitor and Disability sector standards audit nursing practice and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service quality patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational valuesoutcomes.
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much Managing diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities irrespective of age and gender; supports equal and fair treatment and opportunity for all Priority Setting Spends own time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures time of organizations. Interpersonal Savvy Relates well to all kinds of people – up, down, and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work others on what is important; is someone people like can quickly sense what will help or hinder when seeking to accomplish goals; eliminates roadblocks; creates focus Problem Solving Uses logic and established processes to solve difficult problems and achieve effective solutions; can see hidden problems; Is excellent at honest analysis; looks beyond the obvious ; doesn’t stop at the first answers • AHS&T Professional Leaders (PLs) • Clients, patients, families, whanau and caregivers • Multidisciplinary colleagues working for and with. in interprofessional ways • Directors of Nursing Services from the community, funding bodies, student or intern clinical liaison staff • PatientsOperational manager • Primary care - GPs, families and whānau other medical staff • Clinical Nurse Specialists AHST Professional Development Facilitator • LMC Access Holders Relevant professional organisations • Integrated Operations Centre Administration staff • Other service providers (DHBs, NGOs, PHO) • Clinical Directors/Clinical Leaders • Health and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managersexternal services/Charge Midwife Managersorganisations/Unit Managers • University stakeholders This position involves working in an inpatient setting with a range of Otago School of Medicine, Otago age groups with a focus on physiotherapy assessment and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff The expertise required for a person to be fully competent intervention in the roleneuroscience services in Dunedin Hospital, including but not limited to neurology, neurosurgery, Acute Stroke Unit and ENT. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered NurseMust be registered with the Physiotherapy Board of New Zealand in accordance with the HPCA Act 2004 and possess a current Practising Certificate • Must actively participate in the Physiotherapy Board of New Zealand’s re-certification programme • Must be eligible to work in New Zealand or have a work visa/Midwifepermit • Be prepared to work towards accreditation as an Assessor for the Equipment Management Service • Be a member of Physiotherapy New Zealand • Be an Accredited Assessor for the Equipment Management Service as appropriate Experience • A minimum of 5 years clinical experience, including neurological and/or inpatient experience • Proven leadership skills within physiotherapy and inter-professional settings • Experience/involvement in service delivery quality projects including implementing changes in models of care Knowledge and Skills: • Facilitate appropriate and high quality physiotherapy management of inpatients, outpatients (including hydrotherapy) and community patients where designated • Be evidence/best practice focused in service delivery, and have motivation and a commitment to directing professional development and personal growth • Work actively and co-operatively in an inter-professional team and liaise appropriately with relevant health care professionals and others involved with the patient including family, support persons, and external organisations • Be familiar with ACC requirements and processes • Prescribe mobility aids (including wheelchairs) and adaptive equipment within the parameters of departmental provision guidelines, and complete Equipment Management Service processes in a timely manner. • Holds a current practising certificate. Prepare progress and discharge reports to meet service and ACC requirements • Holds a current portfolio (PDRPParticipate in the weekend and on-call service • Assist in the support and mentoring of students/QLP) or equivalent appropriate new graduates/rotational staff/assistants as required • Assist with cover for workload in other areas as directed • Perform other duties relevant to the role. position as required • Post-graduate diploma or degree in Be computer literate with a relevant field. broad based understanding of computer skills • Experience Must possess a full and current NZ Driver’s licence • Nursing leadership experience. • A history of a collaborative team approach. • Proven clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive Base knowledge of the health sector. • Extensive knowledge of clinical quality first-aid and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • willingness to participate in annual CPR training Personal Qualities • Commitment Demonstrates a high level of interpersonal and communication skills • Able to work in a supportive and honest manner, demonstrating initiative and problem solving ability • Able to gain peer credibility and respect, and accept responsibility for own actions • Have an appropriate presentation and standards of personal accountabilitycare and grooming • Have an appropriate level of fitness and an ability to undertake physically demanding tasks safely Legislative requirements • Practise in accordance with relevant legislation, codes, policies etc. and upholds consumer rights • Uphold professional code of ethics Assessments and interventions (if appropriate to profession) • Undertake accurate and comprehensive assessments and evaluations • Plan and implement appropriate interventions • Provide relevant education - including any relevant alternative options - in a format that can be clearly understood • Collaborate with patients-populations to set realistic, person-centred outcomes Evidence-based practice and research • Consistently refer to and relate practice to literature and research • Critique, discuss and disseminate evidence based best practice • Reflect on and evaluate the effectiveness of own practice Documentation • Maintain confidentiality of patient information and documentation • Adhere to Southern DHB’s documentation standards Culturally Sensitive Practice • Practices in a culturally safe manner • You adhere to professional and legislative standards of practice • You work according to the scope of your Annual Practising Certificate • Your interventions are realistic and based on best practice • You use standard measurement tools and equipment as set down by departmental or professional protocols • Your documentation is timely, clear, concise and accurate • You assist others to gain appropriate support and representation which reflects their cultural needs and preferences. • Excellent interpersonal skills, including ability You implement evidence-based best practice procedures and guidelines • You update your knowledge related to work effectively with people at all levels best practice guidelines and area of practice • You maintain a professional portfolio or participate in an approved CPD programme (as per professional requirements) • Participate in and contribute to the functioning of the organisation. interprofessional team • Acts Attends and contributes to relevant department, clinical and team meetings, leading and facilitating such meetings as requested • Establish and maintain an effective working relationship with discretionother staff Time management • Manage own time adopting a disciplined approach to establishing and following identified role-related priorities Skill Sharing • Share skills (as appropriate) with other health professionals and unregulated (assistant) workforces to enhance person centred outcomes • You have formal and informal systems in place for supporting colleagues • You maintain supervision records for students • You participate as a team member to ensure the best outcomes for patients/ people • Your tasks are scheduled and completed in a timely manner • You use recognised skill sharing processes such as the Calderdale framework to delegate parts of your practice to other team members Of Self • Develop both personally and professionally to meet the changing needs of your career and profession • Reflect on and evaluate the effectiveness of own practice • Develop and maintain professional competency • Appraisal, sensitivity peer review, observed practice or other professional audits as applicable Of Others Contribute to the support and integrity at all times. education of colleagues and students to enhance development of the profession • Is adaptable Consistently refer to and flexible – open relate practice to change (positive literature and research • Critique, discuss and disseminate evidence based best practice • Provides interdisciplinary education in direct clinical area, or negative). • Innovative and flexible with a positive problem solving approach in all situationsdiscipline specific teaching across teams. • Maintains an exceptionally high level awareness of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed current developments in the clinical areas being worked in and make recommendations to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate changes in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomespractice. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate involved in the preparation induction and training of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and newly appointed staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as Provides mentoring and clinical support and / or professional supervision where required/requested. • Participate collectively with other CNM/CMM You have formal and informal systems in place for supporting colleagues • You maintain supervision records for students • You implement evidence-based best practice procedures and guidelines • You update your knowledge related to provide best practice guidelines and area of practice • You maintain a collaborative approach to provide clinical service provision. professional portfolio or participate in an approved CPD programme (as per professional requirements) • Plan and manage own work to achieve desired results on time, within budget and to You hold current registration where applicable or as required standard. • Act as a role model for the SDHB organisational values.You maintain an up-to-date professional development plan
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes Informing Provides the information people need to know to do their jobs and to feel good decisions (without considering how much time it takes) based upon about being a mixture member of analysisthe team, wisdomunit, experience, and judgmentand/or the organisation; most of his/her solutions and suggestions turn out to be correct and provides individuals information so that they can make accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into workis timely with information. Organisational Agility Knowledgeable about how organizations workProcess Management Good at figuring out the processes necessary to get things done; knows how to get things done both through formal channels organise people and the informal networkactivities; understands the origin how to separate and reasoning behind key policies, practices, combine tasks into efficient work flow; knows what to measure and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well how to all kinds of people – up, down, and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tactmeasure it; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their bestsee opportunities for synergy and integration where others can’t; can motivate many kinds simplify complex processes; gets more out of direct reports fewer resources. Innovation Management Is good at bringing the creative ideas of others to market; has good judgement about which creative ideas and team or project memberssuggestions will work; has a sense about managing the creative process of others; can assess each person facilitate effective brainstorming; can project how potential ideas may play out. Problem Solving Uses rigorous logic and get the best out of him/hermethods to solve difficult problems with effective solutions; pushes tasks and decisions downprobes all fruitful sources for answers; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is importantcan see hidden problems; is someone people like working for excellent at honest analysis; looks beyond the obvious and with. doesn't stop at the first answers • Directors of Nursing Executive Team members • Patients, families and whānau Candidates • Clinical Nurse Specialists Senior Leadership Team • LMC Access Holders Recruitment Agencies • Integrated Operations Centre • Other service providers (DHBs, NGOs, PHO) • Clinical Directors/Clinical Senior Managers / Team Leaders • Health and Welfare Immigration NZ • Human Resources Group • Advertising Agencies • Service Managers Communications Team • Relevant Support Groups Te Whatu Ora – Health New Zealand • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff Information Services Team The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered Nurse/Midwife. Bachelor’s Degree in related field – Human Resources, Commerce, Business or Equivalent • Holds a current practising certificate. SP10 Job Evaluation Certification • Holds a current portfolio (PDRP/QLP) or equivalent appropriate to the role. • Post-graduate diploma or degree in a relevant field. • Lominger Tools Certified Experience • Nursing leadership 5-6 years proven Recruitment experience. • A history of a collaborative team approach. • Proven clinical credibility, from within an in-house or agency environment. • Extensive experience and confident in the using ATS and recruitment CRM systems • Evidence of proactively sourcing targeted candidates to meet business needs • Experience using sourcing methods like social media, talent pipelining and database searching • LinkedIn Recruiter Experience, • Experience in health sector. or other public sector environment desirable • Extensive experience of clinical quality Experience with Employment Agreements – both Individual and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. Multi-Employer Collective Knowledge and Skills • Strong clinical leadership Proficient Computer skills, especially in Outlook, Word and excel • Excellent time management skillsskills • Effective Prioritisation skills • Project management skills • Excellent communication skills • Presentation skills • Knowledge and experience in applying legislation relevant to the Recruitment process, eling. Employment Relations Act (2000), Human Rights Act (1993), Vulnerable Children Act (2014) and their amendments • Extensive Significant knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • Disabilities Services Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to manage multiple projects and work to strict deadlines. • Ability to liaise and network at all levels. Recruitment Services The Recruitment Advisor will work as part of an effective team to develop and maintain effective and efficient recruitment services and practices for Te Whatu Ora, Southern • A reasonable level Undertake all recruitment activities as assigned • Pro-actively network and maintain contact with staff at all levels of fitness the organisation, stakeholders, • Recruitment activities timely and effective • Feedback from candidates and managers regarding recruitment process is required positive • Candidate database is up to cope date and accurate candidates and external agencies both on a formal and informal basis. • Take responsibility to establish contact and build relationships with key people. • Liaise with hiring managers and leadership teams to develop a recruitment strategy for their service and recruitment needs • Accountable for identifying advertising campaigns including responsibility for sign off of advertising up to $500 without further approval needed • Ensure timely and cost-effective placement of advertising for all current and projected vacancies • To provide assistance and advice with the demanding physical requirements interview process (including interview format, questions, process, etc) • Gain an excellent understanding of the jobservice being recruited to, to enable receiving and responding to candidate enquiries in a meaningful and timely manner, and including pre-screening • Follow up to ensure all required documentation was accurately completed and provided as • Proactively manage and maintain candidate database to create talent pools and opportunities for talent pipelining • Liaise and develop relationships with candidates/new employees as required • Work to achieve self-set goals; take full personal responsibility for making things happen within own area of control. The following denote • Candidate relationships are developed and positive Recruitment Support Provide recruitment support and advice to the recruitment team and wider organisation. • Provide assistance and advice on recruitment processes, including advertising, selection processes and contracts administration, including facilitating education and coaching sessions one on one with managers or in larger groups. • Advise on recruitment sources and selection methods, including interview questions and key physical requirements criteria • Provide monitoring and collection of data, including regular and ad hoc reports, by sourcing, preparing and analysing demographic information, recruiting statistics and cost analyses • Ensure appropriate and proper relationships and agreements with Government Departments, Recruitment Agencies, professional bodies and agencies relating to recruitment, pre-employment assessments, selection, international and national movements, and retention. • Liaise with and negotiate terms of business with recruitment agencies, including an annual review process. • Recruitment support activities provided in an accurate, timely and effective manner Team and Individual performance Participate in and contribute to the internal development and functioning of the team • Participate as a member of the Human Resources Group co-operating with all members to ensure the best outcome for the position: standingorganisation. • Active participation in the team. • Collegial support and strong working relationships evident with other team members. • Actively engage with and support colleagues, walkingtaking personal responsibility for ensuring effective working relationships with all team members. • Contribute to team communication and learning activities, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling including presenting on behalf of people, other reaching, Recruitment as part of the HRM Series. • Can deal comfortably with Managers at all levels. • Participate in peer review of own and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resourcesothers work. • Promote excellence in clinical service provision through and adhere to the sharing philosophy and values of new knowledgeTe Whau Ora, ideas, Southerns mission and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unitvalues. • ▇▇▇▇▇▇ and support commitment to achieving the development highest level of a cohesive team which works collaboratively health and safety, including identification and reporting of all hazards, assistance in resolving issues that may cause harm to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavoursstaff, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan safely at all times. Financial Management Work within budgets for the financial year, • Continue personal development by identifying and work engaging in collaboration formal and informal personal development opportunities. • Suggest and contribute new ideas. • Engagement with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing values and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members expectations of the team. • Maintain professional role and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational valuesfunction.
Appears in 1 contract
Sources: Individual Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much Managing diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities irrespective of age and gender; supports equal and fair treatment and opportunity for all Priority Setting Spends own time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures time of organizations. Interpersonal Savvy Relates well to all kinds of people – up, down, and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work others on what is important; is someone people like can quickly sense what will help or hinder when seeking to accomplish goals; eliminates roadblocks; creates focus Problem Solving Uses logic and established processes to solve difficult problems and achieve effective solutions; can see hidden problems; Is excellent at honest analysis; looks beyond the obvious ; doesn’t stop at the first answers • AHS&T Professional Leaders (PLs) • Clients, patients, families, whanau and caregivers • Multidisciplinary colleagues working for and with. in interprofessional ways • Directors of Nursing Services from the community, funding bodies, student or intern clinical liaison staff • PatientsOperational manager • Primary care - GPs, families and whānau other medical staff • Clinical Nurse Specialists AHST Professional Development Facilitator • LMC Access Holders Relevant professional organisations • Integrated Operations Centre Administration staff • Other service providers (DHBs, NGOs, PHO) • Clinical Directors/Clinical Leaders • Health and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managersexternal services/Charge Midwife Managersorganisations/Unit Managers • University stakeholders This position involves working with a range of Otago School age groups, with a variety of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff The expertise required for a person to be fully competent persisting pain conditions predominantly in the roleoutpatient setting. Position A specific competencies: focus for this role is pain occupational therapy management of patients, multidisciplinary pain assessment and patient pain education for the persistent pain service. This will require active participation in the ongoing development of the pain service and an enthusiasm to develop skills in pain Occupational Therapy management. This role requires the capability to work efficiently and autonomously, demonstrating effective clinical practise and application of knowledge. A strong commitment to working with patients to achieve functional and vocational goals is required, as is optimising realistic patient outcomes and facilitating effective pain self-management. ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered NurseMust be registered with the Occupational Therapy Board of New Zealand in accordance with the HPCA Act 2004 and possess a current Practising Certificate • Must actively participate in the Occupational Therapy Board of New Zealand’s re-certification programme • Must be eligible to work in New Zealand or have a work visa/Midwifepermit • Be prepared to work towards accreditation as an Assessor for the Equipment Management Service • Be a member of NZ Pain Society • Training in Cognitive Behavioural Therapy, motivational interviewing and/or other pain- specific psychological skills Experience • A keen interest in persisting pain management and chronic pathology • Collaborative working as part of a team to enhance patient care • Working with patients from a range of age groups and cultural backgrounds • Working in one-on-one and group settings • Utilise evidence-based best practice and the skills required for working with persisting pain patients • A minimum of 5 years’ clinical experience, including rehabilitation. • Holds a current practising certificate. • Holds a current portfolio (PDRP/QLP) or equivalent appropriate to the role. • Post-graduate diploma or degree in a relevant fieldSpecialised pain management experience of persistent pain and chronic pathologies. • Experience working with youth and adolescents • Nursing leadership experienceQuality improvement and service development initiatives • Specific interest area(s): chronic pelvic pain; paediatric pain occupational therapy; functional rehabilitation models; chronic pathology (fatigue or cardiorespiratory conditions) Knowledge and Skills: • Facilitate appropriate and high-quality occupational therapy management of patients • Be motivated and committed to directing own professional development and personal growth. • A history of a collaborative Work actively and co-operatively in an inter-professional team approach. and liaise appropriately with relevant health care professionals and whanau/family, support persons, and external organisations • Proven clinical credibility. Contribute to continuing education within the persistent pain team • Extensive experience Be familiar with ACC requirements and processes • Prepare progress and discharge reports to meet DHB and ACC requirements • Assist in the health sector. support and mentoring of students/new graduates/rotational staff/assistants (as required) • Extensive experience Be computer literate with a broad based understanding of clinical quality and safety, best practice. computer skills • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive Base knowledge of first aid and willingness to participate in annual CPR training • Confident, competent swimming skills sufficient to pass biennial pool training • Assist with cover for workload in other areas as directed • Perform other duties relevant to the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such position as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • required Personal Qualities • Commitment Demonstrate a high level of interpersonal and communication skills • Able to work in a supportive and honest manner, demonstrating initiative and problem solving ability • Maintain a high level of professionalism, and accept responsibility for own actions • Have an appropriate presentation and standards of personal accountabilitycare and grooming • Have an appropriate level of fitness and an ability to undertake physically demanding tasks safely Legislative requirements • Practise in accordance with relevant legislation, codes, policies etc. and upholds consumer rights • Uphold professional code of ethics Assessments and interventions (if appropriate to profession) • Undertake accurate and comprehensive assessments and evaluations • Plan and implement appropriate interventions • Provide relevant education - including any relevant alternative options - in a format that can be clearly understood • Collaborate with patients-populations to set realistic, person-centred outcomes Evidence-based practice and research • Consistently refer to and relate practice to literature and research • Critique, discuss and disseminate evidence based best practice • You adhere to professional and legislative standards of practice • You work according to the scope of your Annual Practising Certificate • Your interventions are realistic and based on best practice • You use standard measurement tools and equipment as set down by departmental or professional protocols • Your documentation is timely, clear, concise and accurate • You assist others to gain appropriate support and representation which reflects their cultural needs and preferences. • Excellent interpersonal skills, including ability You implement evidence-based best practice procedures and guidelines • You update your knowledge related to work effectively with people at all levels best practice guidelines and area of practice • Reflect on and evaluate the effectiveness of own practice Documentation • Maintain confidentiality of patient information and documentation • Adhere to Southern DHB’s documentation standards Culturally Sensitive Practice • Practices in a culturally safe manner • You maintain a professional portfolio or participate in an approved CPD programme (as per professional requirements) • Participate in and contribute to the functioning of the organisation. interprofessional team • Acts Attends and contributes to relevant department, clinical and team meetings, leading and facilitating such meetings as requested • Establish and maintain an effective working relationship with discretionother staff Time management • Manage own time adopting a disciplined approach to establishing and following identified role-related priorities Skill Sharing • Share skills (as appropriate) with other health professionals and unregulated (assistant) workforces to enhance person centred outcomes • You have formal and informal systems in place for supporting colleagues • You maintain supervision records for students • You participate as a team member to ensure the best outcomes for patients/ people • Your tasks are scheduled and completed in a timely manner • You use recognised skill sharing processes such as the Calderdale framework to delegate parts of your practice to other team members Of Self • Develop both personally and professionally to meet the changing needs of your career and profession • Reflect on and evaluate the effectiveness of own practice • Develop and maintain professional competency • Appraisal, sensitivity peer review, observed practice or other professional audits as applicable Of Others Contribute to the support and integrity at all times. education of colleagues and students to enhance development of the profession • Is adaptable Consistently refer to and flexible – open relate practice to change (positive literature and research • Critique, discuss and disseminate evidence based best practice • Provides interdisciplinary education in direct clinical area, or negative). • Innovative and flexible with a positive problem solving approach in all situationsdiscipline specific teaching across teams. • Maintains an exceptionally high level awareness of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed current developments in the clinical areas being worked in and make recommendations to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate changes in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomespractice. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate involved in the preparation induction and training of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and newly appointed staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as Provides mentoring and clinical support and / or professional supervision where required/requested. • Participate collectively with other CNM/CMM You have formal and informal systems in place for supporting colleagues • You maintain supervision records for students • You implement evidence-based best practice procedures and guidelines • You update your knowledge related to provide best practice guidelines and area of practice • You maintain a collaborative approach to provide clinical service provision. professional portfolio or participate in an approved CPD programme (as per professional requirements) • Plan and manage own work to achieve desired results on time, within budget and to You hold current registration where applicable or as required standard. • Act as a role model for the SDHB organisational values.You maintain an up-to-date professional development plan
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (Managing Diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities, ages and both sexes; hires variety and diversity without considering how much time it takes) based upon a mixture regard to class; supports equal and fair treatment and opportunity for all. Planning Accurately scopes out length and difficulty of analysistask and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals, wisdom, experience, and judgment; most of evaluates results. Priority Setting Spends his/her solutions time and suggestions turn out to be correct the time of others on what’s important; quickly zeros in on the critical few and accurate when judged over timeputs the trivial many aside; sought out by others for advice and solutionscan quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focus. Managing & and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to all kinds of people – - up, down, and sideways, inside and outside the organisationorganization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. • Directors of Nursing • Patients, families and whānau • Clinical Nurse Specialists • LMC Access Holders • Integrated Operations Centre • Other service providers (DHBs, NGOs, PHO) • Clinical Directors/Clinical Leaders • Health and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered Nurse/Midwife. • Holds a current practising certificate. • Holds a current portfolio (PDRP/QLP) or equivalent appropriate to the role. • Post-graduate diploma or degree in a relevant field. • Experience • Nursing leadership experience. • A history of a collaborative team approach. • Proven clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational values.
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of Priority Setting Spends his/her solutions time and suggestions turn out to be correct the time of others on what’s important; quickly zeros in on the critical few and accurate when judged over timeputs the trivial many aside; sought out by others for advice and solutionscan quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focus. Managing & and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to all kinds of people – - up, down, and sideways, inside and outside the organisationorganization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports • Chief Nursing and team or project members; can assess each person Midwifery Officer • Women, Families and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. Whanau • Directors of Operations Manager • Midwifery Council • Midwifery Coordinator • Unions • Midwifery / Nursing • Patients, families and whānau • Clinical Nurse Specialists • LMC Access Holders • Integrated Operations Centre Staff • Other service providers (DHBs, NGOs, PHODistrict Health Boards • Medical Staff • HWNZ • Allied Health Staff • NZCOM and other relevant professional colleges of midwifery • Administration Staff • Community Members • Southern DHB wide staff • Educational Institutions • Duty Manager(s) • Clinical Directors/Clinical Leaders PHO • Health and Welfare Agencies GP’s • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff Maternity access agreement holders The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as a Registered Nurse/MidwifeMidwife with the New Zealand College of Midwives • Hold a current Midwifery Annual Practising Certificate. • Holds a current practising certificate. • Holds a current portfolio Competent Professional Development and Recognition Programme (PDRP) profile/QLP) portfolio or equivalent appropriate to the roleequivalent. • Post-graduate diploma or degree in a relevant field. Experience • Experience • Nursing leadership experience. • A history of a collaborative team approach. • Proven in an equivalent clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functionssetting to which you are being employed into. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge Demonstrate professional accountability within scope of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational values.
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For for Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (Managing Diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities, ages and both sexes; hires variety and diversity without considering how much time it takes) based upon regard to class; supports equal and fair treatment and opportunity for all. Listening • Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees Problem Solving • Clarifies problems, identifies facts and responds by addressing or redirecting as appropriate • Finds satisfactory solutions by investigating alternatives • Seeks advice and approval when applicable • Is objective and considers all points of view Time Management • Assesses, prioritises and organises to achieve targets and objectives from a mixture team perspective • Informs the NCSS head of analysis, wisdom, experiencedepartment appropriately of delays or potential issues • Successfully manages situations associated with a busy hospital environment Teamwork • Uses initiative to support and encourage the success of the service • Fosters a positive work environment by role modelling professional behaviour in a team environment • Assist other NCSS staff when and where necessary to contribute to the efficient and effective operations of the organisation Confidentiality • Upholds an impeccable professional standard of confidentiality and adheres to the current legislation of the privacy act and the health information privacy code Each of the three shifts has set tasks and duties to be completed, and judgment; most other tasks may be allocated from time to time as needed. See task lists attached to this Position Description for the full list of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to all kinds of people – up, down, and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and withShift Duties. • Directors of Nursing • Patients, families WDSHL personnel including all professional groups and whānau • Clinical Nurse Specialists • LMC Access Holders • Integrated Operations Centre • Other service providers health services. - External Laundry services (DHBs, NGOs, PHOALSCO) • Clinical Directors/Clinical Leaders • Health - Patients and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff Whanau - Visitors - Tradespeople / Contractors The expertise required for a person to be fully competent in the role. Position specific competenciescompetencies include: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) / entry requirements • Registered Nurse/Midwife. • Holds a current practising certificate. • Holds a current portfolio (PDRP/QLP) NCEA level 1 or overseas equivalent appropriate to the role. • Post-graduate diploma or degree in a relevant field. • Experience in maintaining cleanliness / hygiene standards • Nursing leadership experience. Experience following protocols and processes • A history of a collaborative team approach. • Proven clinical credibility. • Extensive experience NZ Certificate in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. Cleaning Levels 2 /3 Knowledge and Skills • Strong clinical leadership Proven commitment to quality and management skills. efficiency, with an eye for detail • Extensive knowledge Able to follow instructions, and also to work independently • Good communicator • Flexible attitude to work outside boundaries of the health sector. position when required • Extensive knowledge Awareness of clinical quality importance of confidentiality, discretion and safety, best practice. diplomacy and ability to maintain these • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion Able to set priorities and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • meet deadlines Personal Qualities • Commitment Ability to deal with unexpected and personal accountabilityemergency situations. • Excellent interpersonal skillsPositive approach with a willing and enthusiastic manner • Displays a high degree of motivation • Reliable, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity honest and integrity at all times. hard-working • Is adaptable and flexible – open to change (positive or negative). • Innovative Alert, reliable, thorough and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational values.mature
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to all kinds of people – up, down, and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. • Directors of Nursing and Nurse Managers • Patients, families and whānau • Clinical Nurse Specialists • LMC Access Holders Regional Renal Services • Integrated Operations Centre • Other service providers (DHBs, NGOs, PHO) Regional and National Renal Networks • Clinical Directors/Clinical Leaders • Health and Welfare Agencies Other service providers (Districts, NGOs, PHO) • Service Managers • Relevant (Patient) Support Groups • Other Charge Nurse Managers/Charge Clinical Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff Allied Health Teams • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB PHARMAC • Te Whatu Ora Southern wide staff • ANZ Data Registry • Procurement, Purchasing, Logistics • NZ Peritoneal Dialysis Registry The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered Nurse/Midwife. Nurse • Holds a current practising certificate. • Holds a current portfolio (PDRP/QLP) or equivalent appropriate to the role. • Post-graduate diploma or degree in a relevant field. • Experience • Nursing leadership experience. • A history of a collaborative team approach. • Proven clinical credibility. • Extensive experience in the health sector. • • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Health NZ Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Nurse Manager/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB Te Whatu Ora Southern delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Te Whatu Ora Southern Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Nurse Manager/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of NursingNurse Manager/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of NursingNurse Manager/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Te Whatu Ora Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM CNM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Te Whatu Ora Southern Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB Te Whatu Ora Southern and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Te Whatu Ora Southern Rostering Standards • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of NursingNurse Manager/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of NursingNurse Manager/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of NursingNurse Manager/Director of Nursing/Service Manager and Analyst. • Report to the Associate Director of NursingNurse Manager/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of NursingNurse Manager/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB Te Whatu Ora Southern policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Te Whatu Ora Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB Te Whatu Ora Southern policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB Te Whatu Ora Southern wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM CNM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB Te Whatu Ora Southern organisational values.
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to all kinds of people – people—up, down, and sideways, inside and outside the organisationorganization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which Process Management Good at figuring out the process necessary to get things done; knows how to organize people want and activities; understands how to do their bestseparate and combine tasks into efficient workflow; knows what to measure and how to measure it; can motivate many kinds of direct reports see opportunities for synergy and team or project membersintegration where others can’t; can assess each person and get the best simplify complex processes; gets more out of himfewer resources. Problem Solving Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty. Planning Accurately scopes out length and difficulty of task and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/herpeople assignments; pushes tasks anticipates and decisions downadjusts for problems and roadblocks; empowers others; invites input from each person measures performance against goals, evaluates results. Within Southern DHB External to Southern DHB • Director of Midwifery • Associate Director of Midwifery • All Staff associated with maternity services at all levels (clinical & Management) • Maori Health Directorate staff • Lead Maternity Carers • Staff at Primary Maternity Facilities • General Practitioners / Primary Care Providers • Maternity consumers and shares ownership consumer representatives • Maternal and visibility; makes each individual feel his/her work is important; is someone people like working for infant health stakeholder groups • Ministry of Health • Health Quality and with. • Directors of Nursing Safety Commission • Patients, families and whānau • Clinical Nurse Specialists • LMC Access Holders • Integrated Operations Centre ▇▇▇▇▇▇ • Other service providers (DHBs, NGOs, PHO) • Clinical Directors/Clinical Leaders • District Health and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff Boards PERSON SPECIFICATION The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered Nurse/Midwife. Qualified midwife with current APC • Holds Post graduate qualification in midwifery or other relevant field Project management qualification • Change management qualification • Quality improvement qualification Experience • Experience with Project • Management; Quality Improvement Systems; Audit; Research • Ability to both lead a current practising certificate. • Holds a current portfolio (PDRP/QLP) or equivalent appropriate to the role. • Post-graduate diploma or degree team and work well in a relevant field. team • Experience • Nursing leadership experience. • A history of a collaborative team approach. • Proven clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality Ability to work independently and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functionsuse initiative to achieve desired outcomes. Knowledge and Skills • Strong clinical leadership Communication – excellent written and oral skills; broad computer literacy skills • Understanding of continuous quality improvement principles Project management skills. skills • Extensive Implementation skills • In-depth knowledge of the health maternity sector. , including practice standards and Ministry service specifications • Extensive knowledge In-depth understanding of clinical quality evidence informed practice • Ability to interpret and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion communicate complex ideas and mediation skills. data • Knowledge of co-design principles • Understanding of and demonstrated use commitment to the Treaty of adult teaching Waitangi and learning principles. the importance of reducing inequalities in health outcomes • Understanding and commitment to the HDC Code of Health and Disability Services Consumers' Rights as it applies to maternity • Time management skills Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including Respected professional with ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive excellent relationships with LMCs, primary, secondary and productive team. Ensure effective communication within servicetertiary maternity providers and maternity stakeholder groups in both community and hospital settings. • Lead by example acting as Uphold confidentiality with a positive, motivating reputation for integrity and inspiring role model for all staffdiscretion • Ability to work in a Whole of System improvement framework across professional groups and hospital and community settings. • Model sound Human Resource practice andLeadership ability, facilitate coaching including strategic and performance development forward-thinking, orientation to improvement, ability to analyse and synthesize input from broad spectrum of stakeholders, and identify opportunities for staffimprovement • Embodies Southern DHB values of Manaakitanga, in consultation with Human Resources Pono, Whaiwhakaaro and Whanaungatanga. Manage the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. Maternity Quality and Safety Programme within Southern District • Ensure effective recruitment, orientation, preceptorship, rostering that the requirements of the national Maternity Quality and administration Safety Programme (MQSP) are fulfilled • Produce a district wide annual report on maternity services and outcomes and implement any identified changes • Co-ordinate the operation of the Maternity Quality & Safety Programme Governance Group • Provide support and coordination for MQSP quality improvement projects • Provides expert assistance to staff participating in accordance audit processes • Work with Southern District Health Board policies. local providers to develop sustainable mechanisms for engagement with maternity consumers to inform quality improvement and service provision • Develop a comprehensive staffing plan for staff directly reporting Communicate to the CNM/MM that recognises potential shortcomings and identifies strategies sector about the MQSP • Annual report submitted • Workplan progress demonstrated • MQSP Governance Group is supported to address gaps both short and long term. provide effective clinical governance for maternity • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for Regional clinical governance groups involve all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activityrelevant stakeholders, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staffreview maternity outcomes, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educatorrisks, and ensure in-service training identify and education prioritise opportunities for improvement • Sector is carried out to maintain quality of service. informed about outcomes and improvements • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). National guidelines are implemented • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a National quality improvement projects are implemented and Lead quality improvement and patient safety projects or S uthern District • Undertake analysis of national and local outcomes including by ethnicity and deprivation • Track and monitor progress of quality improvement projects Outcomes are monitored and review and opportunities for improvement are identified Progress of quality improvement projects is reported Delivery of tangible improvements in outcomes for women, babies and Whanau. Learning and practice change opportunities are shared widely Proactively demonstrating Southern DHB values in all aspects of the role. Demonstrates behaviours that we want to see from each other, at our best. Contributes positively to a culture of appreciation, a learning culture, where people feel safe to speak up. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents Contributes positively to team and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards initiatives that seek to improve patient and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice whanau experiences and/or staffs experience of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational valuesworking.
Appears in 1 contract
Sources: Individual Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect respect. Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of Priority Setting Spends his/her solutions time and suggestions turn out to be correct the time of others on what’s important; quickly zeros in on the critical few and accurate when judged over timeputs the trivial many aside; sought out by others for advice and solutionscan quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focus. Managing & and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to all kinds of people – - up, down, and sideways, inside and outside the organisationorganization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports • Chief Nursing and team or project members; can assess each person Midwifery Officer • Patients, Families and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. Whanau • Directors of Nursing • Patients, families and whānau Nursing Council/Midwifery Council • Associate Directors of Nursing • Unions • Directorate Leadership Team • Other District Health Boards • Clinical Nurse Specialists Co-ordinators • LMC Access Holders HWNZ • Integrated Operations Centre Nursing Staff • Other service providers (DHBs, NGOs, PHONZNO and other relevant professional colleges of nursing and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Southern DHB wide staff • GP’s • Duty Manager(s) • Clinical Directors/Clinical Leaders • Health NGO’s and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff Aged Care Sector The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as a Registered Nurse/MidwifeNurse with the Nursing Council of New Zealand. • Holds Hold a current practising certificateNursing Council of New Zealand Annual Practising Certificate. • Holds a current portfolio Competent Professional Development and Recognition Programme (PDRP) profile/QLPportfolio or equivalent. Experience • One years’ post graduate (Nurse Entry to Practice or equivalent) experience, or equivalent appropriate to the rolebe undertaking this currently. • Post-graduate diploma or degree in a relevant fieldPlease refer to area specific person specification if applicable. • Experience • Nursing leadership experience. • A history of a collaborative team approach. • Proven in an equivalent clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functionssetting to which you are being employed into. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge Demonstrate professional accountability within scope of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational values.
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of Problem Solving Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis, wisdom, experience, ; looks beyond the obvious and judgment; most of his/her solutions and suggestions turn doesn’t stop at the first answers. Process Management Good at figuring out the processes necessary to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations workget things done; knows how to get things done both through formal channels organise people and the informal networkactivities; understands the origin how to separate and reasoning behind key policies, practices, combine tasks into efficient work flow; knows what to measure and procedureshow to measure it; understands the cultures can see opportunities for synergy and integration where others can’t; can simplify complex processes; gets more out of organizationsfewer resources. Interpersonal Savvy Relates well to Managing Diversity Manages all kinds and classes of people – upequitably; deals effectively with all races, downnationalities, cultures, disabilities, ages and sideways, inside both sexes; hires variety and outside the organisationdiversity without regard to class; builds appropriate rapport; builds constructive supports equal and effective relationships; uses diplomacy fair treatment and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working opportunity for and withall. • Directors of Nursing Executive Team members • Patients, families and whānau Candidates • Credentialing Committee Coordinator • Recruitment Agencies • Clinical Nurse Specialists • LMC Access Holders • Integrated Operations Centre Leaders/Medical Directors • Other service providers (DHBs, NGOs, PHO) DHBs • Clinical DirectorsService Managers/Clinical Leaders General Managers • Health and Welfare Advertising Agencies • Service Managers Administrators • Relevant Support Groups NZ Medical Council • Other Charge Nurse Managers/Charge Midwife Managers/RMO Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics Immigration NZ • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff Human Resources Group The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered Nurse/Midwife. Human Resources or Business Administration Qualification or Equivalent Experience • Holds a current practising certificate. 3 – 5 years Administration or Coordination experience • Holds a current portfolio (PDRP/QLP) or equivalent appropriate to the role. • Post-graduate diploma or degree in a relevant field. 2 – 3 years recruitment experience • Experience using Appreciative Inquiry methodology • Nursing leadership experience. Lominger Tools Certified • A history of a collaborative team approach. • Proven clinical credibility. • Extensive experience Experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. or other public sector environment desirable Knowledge and Skills • Strong clinical leadership Proficient Computer skills, especially in Outlook, Word and excel • Time management skills. skills • Extensive Excellent time management skills • Effective Prioritisation skills • Project management skills • Excellent communication skills • Significant knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • Disabilities Services Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to manage multiple projects and work to strict deadlines. • Ability to liaise and network at all levels. Recruitment Services The SMO Recruitment Coordinator will work as part of an effective team to develop and maintain effective and efficient recruitment services and practices for the DHB. • A reasonable level Undertake all recruitment activities as assigned • Pro-actively network and maintain contact with staff at all levels of fitness is required the organisation, stakeholders, candidates and external agencies both on a formal and informal basis. • Take responsibility to cope establish contact and build relationships with key people. • Liaise with hiring manager/service administrators/clinical leaders to arrange interviews, providing assistance and advice with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standingprocess (including interview format, walkingquestions, bendingprocess, sittingetc) • Recruitment activities timely and effective • Feedback from candidates and managers regarding recruitment process is positive • Candidate database is up to date and accurate • Candidate relationships are developed and positive • Receive and respond to enquiries regarding recruitment activity and vacancies in a timely fashion • Ensure accurate advice, stairs, simple grasping, fine manipulation, operating machineryincluding all relevant information required • Ensure all required documentation accurately completed and provided as required is passed on in a timely fashion working proactively when possible to anticipate and request information/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership completed paperwork • ▇▇▇▇▇▇ and maintain candidate database • Prepare letter of offer and remuneration schedules for offers of employment • Liaise and develop relationships with candidates/new employees as required • Work to achieve self-set goals; take full personal responsibility for making things happen within own area of control. Coordination Activities The (SMO) Recruitment Coordinator will facilitate the administrative and logistical support for the recruitment process and arrival of SMO’s to the organisation • Gather all referencing details and coordinate the Southern DHB credentialing requirements for appointment • Undertake background checking (google) • Follow up and make enquiries with the Medical Council and NZ immigration to provide assistance to candidates • Liaise with Service Administrators regarding the arrival dates of arriving employees, completing SMO orientation paperwork • Collate packs for new and transferring employees, ensuring that copies of paperwork is printed and available for making packs • Request approvals as required according to policy • Facilitate relocation services as required according to policy • Meet/ exceed the Service level timings for offers • Decrease time to hire statistics over time • Updating and maintaining progress of candidate steps as achieved (paper files/database) Recruitment Support Provide recruitment support and advice to the recruitment team and DHB. • Provide monitoring and collection of data, including regular and ad hoc reports, by sourcing, preparing and analysing demographic information, recruiting statistics and cost analyses • Ensure appropriate and proper relationships and agreements with Government Departments, Recruitment Agencies, professional bodies and agencies relating to recruitment, pre-employment assessments, selection, international and national movements, and retention. • Recruitment support activities provided in an accurate, timely and effective manner Team and Individual performance Participate in and contribute to the internal development and functioning of the team • Participate as a culture that strives member of the Human Resources Group co-operating with all members to ensure the best outcome for excellence the organisation. • Active participation in clinical service provision within allocated resourcesthe team. • Collegial support and strong working relationships evident with other team members. • Actively engage with and support colleagues, taking personal responsibility for ensuring effective working relationships with all team members. • Contribute to team communication and learning activities. • Can deal comfortably with Managers at all levels. • Participate in peer review of own and others work. • Promote excellence in clinical service provision through and adhere to the sharing philosophy and values of new knowledge, ideas, the DHB mission and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unitvalues. • ▇▇▇▇▇▇ and support commitment to achieving the development highest level of a cohesive team which works collaboratively health and safety, including identification and reporting of all hazards, assistance in resolving issues that may cause harm to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavoursstaff, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan safely at all times. Financial Management Work within budgets for the financial year, • Continue personal development by identifying and work engaging in collaboration formal and information personal development opportunities. • Suggest and contribute new ideas. • Engagement with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing values and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members expectations of the team. • Maintain professional role and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational valuesfunction.
Appears in 1 contract
Sources: Individual Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to all kinds of people – people—up, down, and sideways, inside and outside the organisationorganization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which Process Management Good at figuring out the process necessary to get things done; knows how to organize people want and activities; understands how to do their bestseparate and combine tasks into efficient work flow; knows what to measure and how to measure it; can motivate many kinds of direct reports see opportunities for synergy and team or project membersintegration where others can’t; can assess each person and get the best simplify complex processes; gets more out of himfewer resources. Problem Solving Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty. Planning Accurately scopes out length and difficulty of task and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/herpeople assignments; pushes tasks anticipates and decisions downadjusts for problems and roadblocks; empowers others; invites input from each person measures performance against goals, evaluates results. • Provider Arm GMs and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. Service Managers • Similar roles in other DHBs • Directors of Nursing • PatientsMinistry of Health • Directors of Allied, families Scientific and whānau Technical • Clinical Nurse Specialists South Island Alliance • LMC Access Holders Māori Health Directorate and Leadership • Integrated Operations Centre WellSouth PHO • Other service Portfolio Managers • Primary care providers (DHBs, NGOs, PHO) • Clinical Directors/Clinical Leaders • Health and Welfare Agencies • Service Managers • Relevant Support Groups • Other and Charge Nurse Managers/Charge Midwife ManagersNurse/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics External Providers • Practice Development Unit staff Digital Reporting Team • Professional Colleges and Registration Bodies Medical Directors • Clinical and Corporate support staff Planned Care Manager • SDHB wide staff Funder Manager • Quality Improvement Advisors • Business Analysts The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered NurseBachelor’s Degree in a relevant field (Health, Planning, Management, Indigenous Studies etc) • Master’s degree in relevant field • Industry qualification in project or planning Experience • Planning, Policy, Project, Analytical or Quality Improvement Experience • Health, Government or Social Sector Experience OR equivalent experience in a planning/Midwifefacilitation role in a large organisation • Experience Building relationships and working alongside multiple stakeholders to achieve project outcomes • At least 5 years’ experience in the health and disability support services • Familiarity with Te Ao Māori or kaupapa Māori principles as they apply to health service planning and design Knowledge and Skills • A willingness to keep learning in the analytics space • An interest in working with numbers, analysis and interpretation - curiosity to identify trends and anomalies and implications • Commitment to development cultural competencies • Advanced computer skills – word processing, excel • An effective communicator and relationship builder, able to encourage development when other • Familiarity with project management techniques • Experience in the planning or contractual processes of government services • Knowledge and experience of clinical and process activities within a hospital or health setting stakeholders have competing priorities • Ability to successfully engage in multiple initiatives simultaneously is required. Personal Qualities • Ability to see the “big picture” in national and regional planning while also connecting local actions to this • An effective facilitator and relationship builder • Accuracy and diligence with their work outputs • A team player and effective communicator, both verbally and written • Proactively manage their time and responsibilities and achieve them independently. • Holds Have a current practising certificatesense of ownership and effectively do what required to achieve the best outcome • Actively develop organizational relationships with various departments and colleagues to work collaboratively • Support service managers and directorate leads with production of their service and directorate plans. • Holds Provide advice and support on alignment of service and annual planning with strategic and management objectives • Work with sub-speciality departments on planning activities • Support the delivery of annual planning activities • Support the process for development of Service Plans and Provider Arm Patient Services Plan. • Effective relationships with services established • Provide advice, demonstrating knowledge and application of health strategies at a current portfolio (PDRPnational, regional and local level • Annual Planning activities are complete in line with deadlines. • Provide frameworks for Directorate staff to monitor and report effectively on their service and directorate plans • Provide updates of status of service planning across services • Stakeholders have clear understanding of progress and state of planning cycle • Perform analysis on datasets in different formats and from various platforms as required to support planning activities • Provide data analysis and reporting on an ad hoc basis • Engage with senior colleagues on approaches for analysis when complexity warrants expanded input • Acting as a liaison between services and IT groups – supporting the generation of data and insights. • Service and annual planning activities are informed by evidence • Support Directorate Senior Leadership Team and Directorate staff with service and annual planning • Support consultation and consolidation of Directorate Plans and Provider Arm Patient Service Plan • Develop and maintain effective working relationships with Planning and Funding in respect of service planning and annual planning • Develop and maintain effective working relationships with Finance and Business Analysts in respect of service and annual planning and reporting • Professional relationships are effective and positive • Maintain awareness of the team’s workplan/QLP) or equivalent appropriate activity • Work as a member of the wider team by actively supporting and contributing to the overall workplan as required • Attends regular team meetings • Works within projects for the wider team as required Proactively demonstrating Southern DHB values in all aspects of the role. • Post-graduate diploma or degree in a relevant fieldDemonstrates behaviours that we want to see from each other, at our best. • Experience • Nursing leadership experience. • A history of a collaborative team approach. • Proven clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability Contributes positively to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learningappreciation, positive critique of the status quo and use of evidence based practicea learning culture, where people feel safe to speak up. • Ensure there is adequate leadership Contributes positively to team and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects other initiatives that seek to improve ▇▇▇▇/ unit/service efficiency patient and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs whanau experiences and/or staffs experience of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational valuesworking.
Appears in 1 contract
Sources: Individual Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much Managing diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities irrespective of age and gender; supports equal and fair treatment and opportunity for all Priority Setting Spends own time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures time of organizations. Interpersonal Savvy Relates well to all kinds of people – up, down, and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work others on what is important; is someone people like can quickly sense what will help or hinder when seeking to accomplish goals; eliminates roadblocks; creates focus Problem Solving Uses logic and established processes to solve difficult problems and achieve effective solutions; can see hidden problems; Is excellent at honest analysis; looks beyond the obvious ; doesn’t stop at the first answers • AHS&T Professional Leaders (PLs) • Clients, patients, families, whanau and caregivers • Multidisciplinary colleagues working for and with. in interprofessional ways • Directors of Nursing Services from the community, funding bodies, student or intern clinical liaison staff • PatientsOperational manager • Primary care - GPs, families and whānau other medical staff • Clinical Nurse Specialists AHST Professional Development Facilitator • LMC Access Holders Relevant professional organisations • Integrated Operations Centre Administration staff • Other service providers (DHBs, NGOs, PHO) • Clinical Directors/Clinical Leaders • Health and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managersexternal services/Charge Midwife Managersorganisations/Unit Managers stakeholders • University of Otago School of MedicineThis role provides psychological intervention to patients with physical health conditions who are accessing the Cardiology, Otago Renal, Endocrine (Diabetes), Respiratory Services at Dunedin Hospital. Patients may be seen in outpatients, inpatient and Southland Polytechnics • Practice Development Unit staff • Professional Colleges group settings. Fundamentally this role is required to establish and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff The expertise required for a person to be fully competent in the rolemaintain effective working relationships with health professionals from multiple services. Position specific competencies: There is an expectation that you will supervise Psychology intern students. ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered Nurse/Midwife. • Holds The appointee will be a New Zealand registered Psychologist and hold a current annual practising certificate. certificate preferably under the Clinical scope of practice • Holds The appointee will have a current portfolio (PDRP/QLP) Doctoral degree or Masters plus Post Graduate Diploma of Clinical Psychology or equivalent appropriate to the role. • Post-graduate diploma or degree in and ideally will have a relevant fieldminimum of 3 years’ experience as a Psychologist. • Experience • Nursing leadership experience. • A history of a collaborative team approach. • Proven clinical credibility. • Extensive Not less than 12 months practical experience in the health sector. clinical psychology/ psychology (including practicum experience during training) • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. and disability sector • Extensive knowledge Substantial clinical practice in therapy for people with physical health difficulties and concerns • Demonstrated ability to utilise information technology • Competencies in psychological assessment and testing • Competencies in treatment planning and the provision of individual psychotherapy • Competencies in delivery group presentations on health-related topics • Hold a clean driver’s licence • Minimum 12 months practical experience in clinical quality and safety, best practice. psychology / psychology in a physical health setting • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. Experience in working with psychological consequences of health difficulties • Knowledge of the assessment, care and demonstrated management of anxiety and mood difficulties relevant to health problems such as Diabetes, Dialysis, COPD, Heart Disease, Irritable Bowel Syndrome and Gender Dysphoria • Skills in research and evaluation • Experience supervising intern psychologists Knowledge and Skills: • Proven competence, knowledge and skills in psychology • A sound knowledge of relevant and appropriate psychological interventions and assessment techniques • Demonstrated ability to use sound clinical judgements in a wide range of adult teaching situations • Demonstrated effective communication skills both written and learning principles. oral • Demonstrated ability to work as an autonomous practitioner and also as an effective member of a multidisciplinary team Personal Qualities • Commitment Ability to work in a supportive and personal accountability. honest manner • Excellent Accept responsibility for own actions • Highly motivated, multitasker • A friendly, polite and customer focussed approach • A professional manner where confidentiality is always maintained • Good interpersonal skills, including ability to work effectively with people at all levels of the organisation. health system including patients, public and contractors • Acts with discretionActively participate in, sensitivity and integrity at all times. contribute to, team effectiveness • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally A high level standard of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. personal presentation • Ability to liaise work closely and network at all levels. • A reasonable level of fitness is required to cope harmoniously with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively others to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. goals • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place Ability to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget make difficult decisions under pressure and to required standard. • Act as a role model recognise own needs for the SDHB organisational values.self-care
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of Priority Setting Spends his/her solutions time and suggestions turn out to be correct the time of others on what’s important; quickly zeros in on the critical few and accurate when judged over timeputs the trivial many aside; sought out by others for advice and solutionscan quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focus. Managing & and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to all kinds of people – - up, down, and sideways, inside and outside the organisationorganization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports • Chief Nursing and team or project members; can assess each person Midwifery Officer • Patients, Families and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. ▇▇▇▇▇▇ • Directors of Nursing • Patients, families and whānau Nursing Council/Midwifery Council • Associate Directors of Nursing • Unions • Directorate Leadership Team • Other District Health Boards • Clinical Nurse Specialists Co-ordinators • LMC Access Holders HWNZ • Integrated Operations Centre Nursing Staff • Other service providers (DHBs, NGOs, PHONZNO and other relevant professional colleges of nursing and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Southern DHB wide staff • GP’s • Duty Manager(s) • Clinical Directors/Clinical Leaders • Health NGO’s and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff Aged Care Sector The expertise required for a person to be fully competent in the role. Position specific competencies: District Nurses provide community based services to people from the greater Dunedin area. Referrals come from inpatient areas, private providers and primary care. ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as a Registered Nurse/MidwifeNurse with the Nursing Council of New Zealand. • Holds Hold a current practising certificateNursing Council of New Zealand Annual Practising Certificate. • Holds a current portfolio Current driver licence with clean driving record • Competent Professional Development and Recognition Programme (PDRP) profile/QLP) portfolio or equivalent. Experience • One year post registration experience • Current professional portfolio, or completion of same within 12 months • Experience in an equivalent appropriate clinical setting to the role. • Post-graduate diploma or degree in a relevant fieldwhich you are being employed into. • Experience • Nursing leadership experience. • A history of a collaborative team approach. • Proven clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality wound care management and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. palliative is an advantage Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge Demonstrate professional accountability within scope of and demonstrated use of adult teaching and learning principlespractice. • Personal Qualities Demonstrate a genuine interest in working in the community • Commitment Sensitivity when dealing with clients and personal accountability. • Excellent interpersonal skillsfamilies, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity general public and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. staff as appropriate • Ability to liaise work autonomously as well as within a team • Be able to work with all patients across the lifespan • Excellent written and network at all levelsoral communication skills • Demonstrated time management skills • Demonstrated competence with computers • Participate in the Health Assessment modules if possible • Willingness to undertake post graduate education related to clinical issues common in the community • Ability to triage, assess and treat as needed • Empower and impart knowledge to patients and their families / carers • Demonstrated effective time management and prioritisation skills • Excellent organisational skills • Assess, plan, provide nursing intervention and document and evaluate care delivery • Commitment to being actively involved in quality processes including audits. • A reasonable level high degree of fitness is required self-motivation, willingness and self-responsibility to cope maintain and extend clinical knowledge and share this with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resourcescolleagues. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, Commitment to completing mandatory training and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies self-learning packages as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is plannedorganisation within agreed timeframes e.g. IV certificate, deliveredLTVA, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational valuesTikaka orientation etc.
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of Priority Setting Spends his/her solutions time and suggestions turn out to be correct the time of others on what’s important; quickly zeros in on the critical few and accurate when judged over timeputs the trivial many aside; sought out by others for advice and solutionscan quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focus. Managing & and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to all kinds of people – - up, down, and sideways, inside and outside the organisationorganization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports • Chief Nursing and team or project members; can assess each person Midwifery Officer • Patients, Families and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. ▇▇▇▇▇▇ • Directors of Nursing • Patients, families and whānau Nursing Council/Midwifery Council • Associate Directors of Nursing • Unions • Directorate Leadership Team • Other District Health Boards • Clinical Nurse Specialists Co-ordinators • LMC Access Holders HWNZ • Integrated Operations Centre Nursing Staff • Other service providers (DHBs, NGOs, PHONZNO and other relevant professional colleges of nursing and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Southern DHB wide staff • GP’s • Duty Manager(s) • Clinical Directors/Clinical Leaders • Health NGO’s and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff Aged Care Sector The expertise required for a person to be fully competent in the role. Position specific competencies: District Nurses provide community based services to people from the greater Southland area. Referrals come from inpatient areas, private providers and primary care. ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as a Registered Nurse/MidwifeNurse with the Nursing Council of New Zealand. • Holds Hold a current practising certificateNursing Council of New Zealand Annual Practising Certificate. • Holds a current portfolio Current driver license with clean driving record • Competent Professional Development and Recognition Programme (PDRP) profile/QLP) portfolio or equivalent. Experience • One year post registration experience • Current professional portfolio, or completion of same within 12 months • Experience in an equivalent appropriate clinical setting to the role. • Post-graduate diploma or degree in a relevant fieldwhich you are being employed into. • Experience • Nursing leadership experience. • A history of a collaborative team approach. • Proven clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality wound care management and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. palliative is an advantage Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge Demonstrate professional accountability within scope of and demonstrated use of adult teaching and learning principlespractice. • Personal Qualities Demonstrate a genuine interest in working in the community • Commitment Sensitivity when dealing with clients and personal accountability. • Excellent interpersonal skillsfamilies, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity general public and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. staff as appropriate • Ability to liaise work autonomously as well as within a team • Be able to work with all patients across the lifespan • Participate in the Health Assessment modules if possible • Willingness to undertake post graduate education related to clinical issues common in the community • Excellent written and network at all levelsoral communication skills • Demonstrated time management skills • Demonstrated competence with computers • Ability to triage, assess and treat as needed • Empower and impart knowledge to patients and their families / carers • Demonstrated effective time management and prioritisation skills • Excellent organisational skills • Assess, plan, provide nursing intervention and document and evaluate care delivery • Commitment to being actively involved in quality processes including audits. • A reasonable level high degree of fitness is required self-motivation, willingness and self-responsibility to cope maintain and extend clinical knowledge and share this with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resourcescolleagues. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, Commitment to completing mandatory training and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies self-learning packages as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is plannedorganisation within agreed timeframes e.g. IV certificate, deliveredLTVA, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational valuesTikaka orientation etc.
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much Managing diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities irrespective of age and gender; supports equal and fair treatment and opportunity for all Priority Setting Spends own time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal networktime of others on what is important; understands can quickly sense what will help or hinder when seeking to accomplish goals; eliminates roadblocks; creates focus Problem Solving Uses logic and established processes to solve difficult problems and achieve effective solutions; can see hidden problems; Is excellent at honest analysis; looks beyond the origin and reasoning behind key policies, practices, and proceduresobvious ; understands doesn’t stop at the cultures of organizations. first answers Interpersonal Savvy Relates well to all kinds of people – up, down, and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and use that knowledge to get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. • Directors of Nursing • PatientsOrganisational Knowledgeable about how organisations work; knows how to get things done both through Southern DHB Position description for: Employee’s initials: Authorised by: Agility formal channels and the informal network; understands the origin and reasoning behind key policies, families and whānau • Clinical Nurse Specialists • LMC Access Holders • Integrated Operations Centre • Other service providers (DHBs, NGOs, PHO) • Clinical Directors/Clinical Leaders • Health and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered Nurse/Midwife. • Holds a current practising certificate. • Holds a current portfolio (PDRP/QLP) or equivalent appropriate to the role. • Post-graduate diploma or degree in a relevant field. • Experience • Nursing leadership experience. • A history of a collaborative team approach. • Proven clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reachingpractices, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through procedures; understands the sharing cultures of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational valuesorganisations.
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to all kinds of people – up, down, and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. • Directors of Nursing and Nurse Managers • Patients, families and whānau • Clinical Nurse Specialists • LMC Access Holders Regional Gastroenterology Services • Integrated Operations Centre • Other service providers (DHBs, NGOs, PHO) Regional and National Gastroenterology Networks • Clinical Directors/Clinical Leaders • Health and Welfare Agencies Other service providers (Districts, NGOs, PHO) • Service Managers • Relevant (Patient) Support Groups • Other Charge Nurse Managers/Charge Clinical Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff Allied Health Teams • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB • Te Whatu Ora Southern wide staff • • Procurement, Purchasing, Logistics • The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered Nurse/Midwife. , preferably with experience of working in a gastroenterology service and with strong clinical leadership and management skills • Holds a current practising certificate. • Holds a current portfolio (PDRP/QLP) or equivalent appropriate to the role. • Post-graduate diploma or degree qualification in a relevant field. • Experience • Nursing leadership experience. • A history of a collaborative team approach. • Proven clinical credibility. • • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Health NZ Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB Health New Zealand Te Whatu Ora Southern delegations of authority. • Effectively utilise Health New Zealand Te Whatu Ora Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Health New Zealand Te Whatu Ora Southern Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, and facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Health New Zealand Te Whatu Ora Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM CNM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. Te Whatu Ora • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB Health New Zealand Te Whatu Ora Southern and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Health New Zealand Te Whatu Ora Southern Rostering Standards conjunction with the ACN/CNS/Practice Development Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of NursingNurse Manager/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB Te Whatu Ora Southern policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Health New Zealand Te Whatu Ora Southern District Health Board policy. • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipmentincluding development of action plans to facilitate ▇▇▇▇/unit/ service development. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB Health New Zealand Te Whatu Ora Southern policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide Health New Zealand Te Whatu Ora Southern -wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM CNM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB Health New Zealand Te Whatu Ora Southern organisational values.
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect respect. Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much Managing diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities irrespective of age and gender; supports equal and fair treatment and opportunity for all. Priority Setting Spends own time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures time of organizations. Interpersonal Savvy Relates well to all kinds of people – up, down, and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work others on what is important; is someone people like working for can quickly sense what will help or hinder when seeking to accomplish goals; eliminates roadblocks; creates focus. Problem Solving Uses logic and withestablished processes to solve difficult problems and achieve effective solutions; can see hidden problems; Is excellent at honest analysis; looks beyond the obvious; doesn’t stop at the first answers. • Directors of Nursing AHS&T Professional Leaders (PLs) • PatientsClients, families patients, families, whanau and whānau caregivers • Clinical Nurse Specialists Multi-disciplinary colleagues • LMC Access Holders Services from the community, funding bodies, student or intern clinical liaison staff • Integrated Operations Centre Operational manager • Primary care - GPs, other medical staff, community pharmacies • AHST Professional Development Facilitator • Relevant professional organisations e.g. NZHPA, PCNZ, PSNZ • Administration staff • Other service providers (DHBs, NGOs, PHO) • Clinical Directors/Clinical Leaders • Health and Welfare Agencies • Service Managers • Relevant Support Groups DHBs • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit SDHB staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered Nurse/MidwifeMust be a qualified pharmacy technician (with the Pharmaceutical Society of New Zealand) and/or be eligible and committed to completing the training to gain the National Certificate in Pharmacy (Technician). • Holds a current practising certificate. • Holds a current portfolio (PDRP/QLP) or equivalent appropriate to the role. • Post-graduate diploma or degree in a relevant field. • Experience • Nursing leadership experience. • A history Demonstration of a collaborative team approach. • Proven clinical credibility. • Extensive experience in the health sector. • Extensive experience high level of clinical quality interpersonal and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. Knowledge and Skills • Strong clinical leadership and management communication skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness Prior Hospital experience is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational valuesdesirable but not essential.
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect respect. Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For for Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (Managing Diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities, ages and both sexes; hires variety and diversity without considering how much time it takes) based upon a mixture of regard to class; supports equal and fair treatment and opportunity for all. Problem Solving Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis, wisdom, experience, ; looks beyond the obvious and judgmentdoesn’t stop at the first answers Dealing with Ambiguity Can effectively cope with change; most of his/her solutions can shift gears comfortably; can decide and suggestions turn out act without having the total picture; isn't upset when things are up in the air; doesn't have to be correct finish things before moving on; can comfortably handle risk and accurate when judged over time; sought out by others for advice and solutionsuncertainty. Managing & and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how work Interpersonal Skills Is able to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates relate well to all kinds of people – up, down, and sideways, inside and outside the organisationpeople; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds Internal Members of direct reports Older Peoples Health Team – medical, nursing and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. • Directors of Nursing • allied health staff Other service / department SMO’s, junior doctors, nursing staff Allied health professionals Patients, families their family and whānau • whanau General Manager and Medical Director, Medicine Heads of departments/other Clinical Nurse Specialists • LMC Access Holders • Integrated Operations Centre • Other Leaders/Managers Community service providers (DHBsstaff External Staff across Te Whatu Ora, NGOs, PHO) • Clinical Directors/Clinical Leaders • Health Community Trusts and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago Dunedin School of Medicine, University of Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE • Must be a medical practitioner registered or eligible for registration with the Medical Council of New Zealand. • Must also hold a specialist qualification which will enable Vocational Registration with the Medical Council of New Zealand. • Must have special expertise in geriatric medicine. Education and Qualifications (or equivalent level of learning) • Registered Nurse/Midwife. • Holds The Specialist will hold a current practising certificate. • Holds a current portfolio (PDRP/QLP) or equivalent appropriate to the role. • Post-graduate diploma or university degree in recognised by the Medical Council of New Zealand and be registrable as a relevant fieldmedical practitioner under the Medical Practitioners Act 1995 Be a holder of FRACP for General Medicine or an equivalent qualification as recognised by the Medical Council of New Zealand. • Experience • Nursing leadership experience. • A history The level of experience at least equivalent to that expected of a collaborative team approach. • Proven clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functionsnewly conferred FRACP. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge Knowledge of the health sectorsector and disability in New Zealand and/or other similar health sectors. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Resilience and tenacity Empathy Commitment and personal accountability. • accountability Excellent interpersonal skills, including skills Is adaptable and flexible Maintains and exceptionally high level of confidentiality and acts with discretion Drive to develop and improve services Open to development and changes to model of care to maintain comprehensive up to date service for older people within the area Proven knowledge of modern skills and techniques in Geriatric Medicine and proven ability to work effectively with people at all levels within a comprehensive, integrated multi-disciplinary service for older people. Proven ability to lead a multidisciplinary team recognising the value of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level contribution of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain each member Has demonstrated a high standard of clinical expertise care, management, and time management skills. Has demonstrated teaching skills in respect of junior medical staff, other staff, patient and their families Awareness of and sensitivity to cultural differences and ageism. ▇▇▇▇ to relate well to older people and their careers with recognition of their autonomy. Provision of specialist geriatric services for the population of Te Whatu Ora Inpatient care for Older Persons Health patients Inpatient care for orthogeriatric patients Older Persons Health outpatient clinics undertaken in Dunedin and rural hospitals within Otago Working in the community alongside Nurse Practitioners Support to nursing and allied health staff in the Older Persons Health service Education, supervision, and support for junior medical staff Participate in and support the quality activities of the Older Persons Health service Working effectively within a service and organisation committed to continuous quality improvement and to achieving accreditation Participate in and support the development of the Older Persons Health service KEY ACCOUNTABILITIES EXAMPLE OF SUCCESSFUL DELIVERY OF DUTIES AND RESPONSIBILITIES Direct Clinical Duties The Senior Medical Officer will: Carry out at least twice weekly ▇▇▇▇ rounds of approximately three hours duration in Older Persons Health, Assessment, Treatment and Rehabilitation (ATR) ▇▇▇▇ which includes stroke rehabilitation, the Older Persons Assessment and Liaison unit (OPAL) or the Orthogeriatric patients on the surgical ▇▇▇▇/unit. • Provide a service to GP’s whereby referrals from the community are seen triaged promptly and appropriate action is taken. Be responsible for the assessments and treatments initiated for patients in Older Persons Health ATR ▇▇▇▇ or ▇▇▇▇ unit. Take an active leadership role in Older Persons Health Assessment, Treatment and Rehabilitation multidisciplinary meetings and ▇▇▇▇ rounds to assess progress of patients and determine appropriate action. Attend at least one outpatient clinic per week. Duration three hours and ensure that these clinics are started and completed in a timely manner. Assessment of patients in other Te Whatu Ora services referred to the Older Persons Health, Assessment, Treatment and Rehabilitation ▇▇▇▇▇▇ . Perform satisfactorily against internal bench-marking standards set by the development service, such as average length of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo stay and use of evidence based practicediagnostic tests. • Ensure there is adequate leadership Adhere to the admission criteria set by the service and principles all other requirements for admission, service delivery, discharge, and follow-up relevant to his/her clinical practice as a Senior Medical Officer. Be rostered on to the on-call and weekend on-call list (1 in 5 minimum). Indirect Clinical Duties The Senior Medical Officer will: He/she carries out a full range of direction ancillary and delegation are adhered supportive functions to by all staffcore clinical tasks such as report writing, reading reports on patients, examining X-rays and data interpretation from laboratory reports. Service Planning From time to time he/she will consult with specialist colleagues and Delivery Lead other health professionals, both within and manage wardsoutside the employ of Te Whatu Ora, to facilitate the management of patients under his/units to provide efficient and effective servicesher care. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wardsHe/unitsshe facilitates inter-board transfer of a patient under his/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (her care where applicable). • Ensure adherence He/she will be available to the SDHB delegations of authoritygive advice on and assistance with patient management to other specialists and GPs. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activitiesHome visits are made as required. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and Reports for external agencies such as applicableACC are prepared as required. • Develop Family/care planning meetings are conducted as required. An appropriate liaison with Aged Residential Care facilities and implement audit care pathways in conjunction rural hospital staff occurs. Close constructive involvement with clinical staffTe Whatu Ora Internal Medicine and Surgical Services is maintained. • Patient Communication The Senior Medical Officer will: Ensure integrated care plans are utilised in clinical service deliverythat patients receive an appropriate level of information regarding their condition and its management. • Facilitate Organise or respond to hospital communications regarding patient matters. Attend sensitively and champion the integration proactively to patient complaints and observe Board procedures on such matters. Conduct appropriate communication with relatives of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management patients as appropriate. • Ensure effective recruitmentEnsure, orientation, preceptorship, rostering circumstances that patients receive appropriate and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave adequate counselling to ensure service demands they are matched with the legal requirements for staff informed and able to take leaveprovide considered consent about their clinical management. • Ensure accuracy Other duties The Senior Medical Officer will: Attend and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educatorfully contribute to meetings, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇including: - ▇▇▇▇ a quality improvement culturemultidisciplinary meetings. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance - Meetings with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents management and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service consultants as required. • Act - Quality improvement and service development meetings. Attend meetings relating to his/her professional interest. Be involved in external committees related to their professional interest. Keep up to date with Board-related matters and read such papers as Associate Director of Nursing/Director of Nursing/necessary. Conduct investigations and/or prepare reports for the Clinical Leader or Service Manager as required/requested. • Carry out all administrative duties relating to clinical supervision of trainees. Clinical Supervision of Staff The Senior Medical Officer will: Delegate tasks and responsibilities appropriately to medical staff, assessing task complexity against assessed skill levels of individuals. When not available, provide guidelines to junior medical staff for the medical management of patients. Ensure that adequate supervision is provided for medical staff team members. Ensure that the performance of team members is monitored and where necessary implement corrective measures. Report on junior medical staff as required by such bodies as the Medical Council. Self-Education The Senior Medical Officer will: Participate collectively in regular clinical meetings with other CNMmembers of both senior and junior medical staff. Remain conversant with current knowledge in the areas of specialist work in Which he/CMM she is actively practising by regular reading of medical journals, books, and other relevant literature. Attend conferences and academic meetings directly related to provide a collaborative approach clinical duties and the medical Assessment, Treatment and Rehabilitation service. Maintain involvement in professional organisations to: - Fulfil CME and re-certification requirements - Contribute to provide clinical service provision. • Plan the maintenance of high professional and manage own work ethical standards in geriatric medicine - Contribute to achieve desired results on time, within budget professional education and to required standard. • Act as a role model for the SDHB organisational valuesassessment programmes.
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customersall patients/consumer; gets first first- hand customer patients/consumer information and uses it for improvements in products and servicesservice delivery; acts with customers patients/consumer in mind; establishes and maintains effective relationships with patients/customers and gains their trust and respect respect. Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Managing Diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities, ages and both sexes; hires variety and diversity without regard to class; supports equal and fair treatment and opportunity for all. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Motivating Others Creates a climate in which people are motivated and want to do their best; can motivate many team or project members; empowers others to achieve desired results; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working with. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over timejudgement; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to all kinds of people – up, down, and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which Process Management Good at figuring out the processes necessary to get things done; knows how to organize people want and activities; understands how to do their bestseparate and combine tasks into efficient work-flow; knows what to measure and how to measure it; can motivate many kinds of direct reports see opportunities for synergy and team or project membersintegration where others can't; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and withsimplify complex processes. • Directors of Nursing • Patients, families and whānau • Clinical Nurse Specialists • LMC Access Holders Patients and whanau / care givers • Integrated Operations Centre • LMC Access Holders • Other Charge Nurse Managers / Managers • Other service providers (DHBs, NGOs, PHOTe Whatu Ora and NGO) • Clinical Directors/Clinical Leaders Practice Development staff • Health and Welfare Agencies • Service Managers Clinical Leaders • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers Clinical and Corporate support staff • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff Allied Health Directors • Professional Colleges and Registration Bodies registration bodies • Te Whatu Ora Southern • Medical and Allied Health Staff • Clinical and Corporate support staff • SDHB wide staff Support Staff The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered Nurse/Midwife. • Holds It is essential that the applicant be a current practising certificateregistered nurse with strong clinical leadership skills. • Holds a current portfolio (PDRP/QLPQLA) or equivalent equivalent, appropriate to the role. • Post-graduate diploma or degree Holds a relevant qualification (minimum PG cert) in a relevant field. • Experience • Nursing leadership experience. • A Excellent group facilitation skills and history of a collaborative team approach. • Proven clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced Has advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Innovative and flexible with positive and problem-solving approach in all situations. • Has proven clinical credibility in speciality. • Is a critical consumer of research and embraces evidenced based practice when carrying out any task /function. Knowledge and Skills • Knowledge of and demonstrated demonstrates use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/machinery / equipment, lifting, overhead reaching, carrying, pushing/pushing / pulling, twisting, climbing/climbing / balancing, crouching/crouching / squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Operational Management • Coordinates resources to meet identified needs of clients/patients and team members, which encompasses managing staff and patient flows on a shift by shift basis, liaising with the CNM / other departments / wards as required for the management of outliers. • Notifies the CNM for areas of concern e.g. disciplinary matters, practice issues. • Provides the day to day clinical leadership. • In consultation with the nursing/midwifery team, ensures effective handover processes and ensure breaks are managed on a shift by shift basis. • Ensures discharge planning processes are robust and timely. • Demonstrates an understanding of consumables within the area and assist the CNM in identifying variances. • Demonstrates knowledge of Te Whatu Ora Southern information systems and commitment to ensuring there are processes to support staff who are less familiar with the systems acquire the knowledge/skills to utilise them effectively. • Ensures information gathering processes are followed to collect patient, clinical and volume data. • Delegates appropriately to skill mix and acuity on a shift by shift basis. • Participates, as guided by CNM, in processes to manage poor performance and addresses sickness and absenteeism as required. • Provides feedback to CNM on any activity that may affect budgets e.g. overtime on a shift by shift basis. • Contributes to the capital expenditure planning process as required. • Follows documentation standards for external and internal communications. Clinical Leadership Team Management on a shift by shift basis to establish and maintain a high standard of patient focused care within the allocated resources • Ensures there is adequate leadership and supervision for hospital aides/ health care assistants, students and new staff on a shift by shift basis. • Ensures the Team Based Model of Nursing Care and the principles of Direction and Delegation are adhered to by all staff on each shift. • Maintain professional standards, codes and adherence to Te Whatu Ora Southern policy on each shift and ensure alignment of staff conduct within these standards/codes/policies. Identify and deal with any breaches where appropriate as directed and in consultation with the Charge Nurse Manager. • Supervises management of clients/patients in a manner that challenges and supports team members in providing safe and individualised care on each shift. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Leads the team in ensuring a culturally safe environment for patients/clients and colleagues. • ▇▇▇▇▇▇▇ and participates in a culture that strives for excellence in team approach to clinical service provision emergencies within allocated resourcesthe area including restraint. • Promote excellence in clinical service provision through Be active and visible within the sharing of new knowledgeteam working alongside nursing/midwifery staff, ideas, motivating and researchactively. • Encourage innovation Ensure clinical practice is provided within accepted professional standards, codes, policies and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unitrelevant legislation. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active Encourage innovation and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good practice initiatives that enhance clinical carecare or service provision. • Promote patient/excellence in clinical service provision through the sharing of new knowledge, ideas, research and evidence-based practice, whilst encouraging others to do the same. • Promote patient / client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. praising/ valuing staff endeavours and acknowledging patient satisfaction and good clinical care. Quality and Risk Management Contributes to the service’s risk minimisation activities and service activities Fosters a quality improvement culture • Ensure Actively contributes to health and safety activities and ensures infection control processes are maintained whilst facilitating and delegating others to also actively contribute. • Identifies risk management issues, appropriately initiates risk mitigation and educates staff about risks within the area. • Continually monitor compliance with Te Whatu Ora Southern policies, procedures and quality standards & indicators and act initiate corrective actions as required and in consultation with the Charge Nurse Manager. • Ensures there is a good customer/ client service, working to improve customer satisfaction. • Initiates audit and evaluation of ▇▇▇▇/service processes and implements corrective actions. • Contributes to incident and complaint investigation processes. • Promotes and participates in quality improvement strategies including accreditation and certification activities. • Identifies and ensures equipment compliance. Clinical Practice Articulates the ethical, cultural and statutory requirements of practice and initiates / responds to changes from the internal and external environment. • Provides input into and helps interpret requirements of new legislation /guidelines. • Supports clinicians in identifying ethical dilemmas working through a decision-making framework. • Attends and provides input into and feedback from relevant committees. • Nursing specialty submissions are made in the development of relevant organisational and national policies. • Actively manages risk. • Assess the quality of nursing practice in the clinical practice is provided within accepted setting. Collaborates on any changes required. • Establishes, maintains and concludes therapeutic interpersonal relationships with patient/consumer. • Communicates in an appropriate and professional standardsmanner, codesverbal and written. • Practices nursing in a negotiated partnership with the patient/consumer and family/whanau where and when possible. • Communicates effectively with patients/consumer and family/whanau and members of the health care team. • Maintains privacy and confidentiality in accordance with HIP Code, Te Whatu Ora policies and relevant legislationprocedures etc. • Ensure Treaty Privacy Act, Informed Consent and Code of Waitangi Rights adhered to. • Abides by NCNZ Code of Conduct and Professional Boundaries guidelines. • Leads nursing and interdisciplinary groups in designing and implementing innovative, cost-effective patient care and evidence-based change. • Provides a primary point of contact within the speciality for patients/consumer and health professionals. • Initiates referrals to other members of the health care team in a timely manner. • Evaluates results of interventions using recommended criteria, revises management/treatment and initiates timely referral/care with relevant services/agencies. • Is a competent consultant for interdisciplinary client base. • Contributes to research and the dissemination of findings where possible. • Contributes to the development of interdisciplinary standards of practice and evidence-based guidelines Demonstrate leadership in establishing collaborative relationships within and across departments, hospitals, primary and secondary health to promote optimal patient/consumer health and safety and continuity of care. • Initiates timely referrals to other services in a timely and thorough manner. • Engages in team and MDT meetings as appropriates. • Initiate appropriate audit processes. • Consistently participates/leads multi-disciplinary team meetings and family conferences, representing the nursing perspective of patient/consumer needs, and enacting outcomes appropriately. • Leads in activities which monitor/audit delivery of quality patient care e.g. Certification processes, and current or retrospective nursing audits. • Engages in submission processes. • Educates and supports others in decision making relevant to their scope of practice. • Demonstrates use of own relevant post-basic clinically focused education. • Actively supports preceptoring principles during orientation of new staff. • Supervises, mentors and Tikaka best practice guidelines are fully integrated into educates other staff using a variety of methods; including role modelling of expert practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practicequo. • Ensure there is adequate leadership Role models and principles of direction proactively instigates best practise guidelines, NZ Nursing/ Midwifery Councils and delegation are adhered to by all staff. Service Planning Te Whatu Ora Southern policies/protocols and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standardsFacilitates education of team members about Tikaka best practice guidelines & the Treaty of Waitangi/TeTiriti o Waitangi. • Continuously identify improvement opportunities Refer staff to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme Practice Development Unit for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead education in the process use of evidence-based practice and research to challenge and change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provisionpractice. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Maintain own professional development; attend Southern District Health Board and other development opportunities. • Act as a role model for the SDHB Te Whatu Ora Southern organisational values.
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect respect. Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (Managing Diversity Works with all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities, ages and both sexes; promotes variety and diversity without considering how much time it takes) based upon a mixture regard to class; supports equal and fair treatment and opportunity for all. Listening ▪ Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees Problem Solving ▪ Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis, wisdom, experience, ; looks beyond the obvious and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. doesn’t stop at first answers Interpersonal Savvy ▪ Relates well to all kinds of people – up, down, and sideways, inside and outside the organisation; builds . Builds appropriate rapport; builds . Builds constructive and effective relationships; uses . Uses diplomacy and tact; can . Can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want comfortably Personal Learning ▪ Picks up the need to do change personal, interpersonal behaviour quickly; watches others for their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel reactions to his/her work is importantattempts to influence and perform; and adjusts; seeks feedback; is someone people like working for sensitive to changing personal demands and with. requirements and changes accordingly • Directors Service Leader, and Director of Allied Health • Patients and Families/Whanau • Nursing and Medical staff • Patients, families GPs and whānau other health professionals in the community • Clinical Nurse Specialists • LMC Access Holders • Integrated Operations Centre Health Care Assistants • Other service providers (DHBs, NGOs, PHO) Hospitals/District Health Boards • Clinical Directors/Clinical Leaders Allied Health Staff • Health and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff Administrators The expertise required for a person to be fully competent in the role. Position specific competenciescompetencies include: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • New Zealand Registered Nurse/Midwife. Dietitian • Holds a current practising certificate. Current Annual Practicing Certificated • Holds a current portfolio (PDRP/QLP) or equivalent appropriate to the role. Endorsed Dietitian Prescriber • Post-graduate diploma or degree in a relevant field. • Current member of Dietitians New Zealand Experience • Nursing leadership experience. Clinical training • A history of a collaborative team approach. • Proven clinical credibility. • Extensive Have had recent experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. dietetics Knowledge and Skills • Strong clinical leadership Current knowledge of dietetic practice. • Demonstrates effective planning and management prioritisation skills. • Extensive Maintains a personal professional portfolio to meet the requirements of WDHSL. • The ability to use appropriate communication when interacting with colleagues, patients and their families/whanau. • Initiative and ability to be flexible. • Have commitment to quality and the provision of quality care. • Understanding of the multi-disciplinary support network and referrals process for patients. • Good computer skills and knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques online dictation programmes such as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • iMedX. Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Caring but professional manner. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality, discretion and diplomacy. • Forward thinker, flexible, courteous, Has initiative and self-motivatedmotivation with excellent organisational and time management skills. • Committed Has motivation and willingness to continuous quality improvementimprove knowledge and skills. • Ability to liaise Good health and network at all levelstidy presentation. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements Responsible for the position: standingprovision of clinical dietetic services to Waitaki District Health Services ltd. This involves an outpatient clinic covering areas such as diabetes, walkingmalnutrition, bendingoncology, sittinggastroenterology, stairsweight management, simple graspingpaediatrics, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if requiredamongst others. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resourcesInpatient work is also expected on an as required basis. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, Undertakes comprehensive and researchaccurate nutrition assessments and consequently make accurate nutrition diagnosis. • Encourage innovation Plan and practice initiatives that enhance clinical care or service provisionimplement an appropriate patient treatment/intervention process to achieve agreed patient- centred goals. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively Provide education and follow up support that is appropriate to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planningpatient. • Build Evaluate patients’ progress toward expected outcomes in partnership with the patient and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicableother service providers. • Develop Practice in a competent, safe and implement audit care pathways ethical manner in conjunction accordance with clinical staffevidence based best practice, WDHSL policies and procedures and legislative requirements. • Ensure integrated care plans are utilised in clinical service deliverydocumentation is accurate. • Facilitate Maintain confidentiality of information. • Communicate effectively with referrers and champion the integration other members of the SDHB Team based model of nursing practice. healthcare team • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying Provide contract work with Rest Homes and implementing corrective actions as and other local services if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order Communicates to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level other health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters professionals in a timely manner, reporting outcomes as required manner through the upload of clinic letters via iMedX. • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipmentWorks effectively within an interdisciplinary team environment. • Manage ▇▇▇▇/unit balanced scorecard Networks with other Dietitians and report other health professionals within WDHSL and manage variationsexternally. • Lead the ▇▇▇▇/unit incident reporting Links with food services provider and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow nursing / medical staff to have a clear understanding ensure the menus meet nutritional requirements of their role in service provision. • Use Balanced Scorecard, incidents, complaints inpatients and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results those receiving Meals on time, within budget and to required standard. • Act as a role model for the SDHB organisational valuesWheels.
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of Priority Setting Spends his/her solutions time and suggestions turn out to be correct the time of others on what’s important; quickly zeros in on the critical few and accurate when judged over timeputs the trivial many aside; sought out by others for advice and solutionscan quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focus. Managing & and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to all kinds of people – - up, down, and sideways, inside and outside the organisationorganization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports • Chief Nursing and team or project members; can assess each person Midwifery Officer • Patients, Families and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. ▇▇▇▇▇▇ • Directors of Nursing • Patients, families and whānau Nursing Council/Midwifery Council • Associate Directors of Nursing • Unions • Directorate Leadership Team • Other District Health Boards • Clinical Nurse Specialists Co-ordinators • LMC Access Holders HWNZ • Integrated Operations Centre Nursing Staff • Other service providers (DHBs, NGOs, PHONZNO and other relevant professional colleges of nursing and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Southern DHB wide staff • GP’s • Duty Manager(s) • Clinical Directors/Clinical Leaders NGO’s and Aged Care Sector • Health and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit Laboratory staff • Professional Colleges and Registration Bodies NZ Police • Clinical and Corporate • Community support staff • SDHB wide staff services for sexual violence The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as a Registered Nurse/MidwifeNurse with the Nursing Council of New Zealand. • Holds Hold a current practising certificateNursing Council of New Zealand Annual Practising Certificate. • Holds a current portfolio Competent Professional Development and Recognition Programme (PDRP) profile/QLPportfolio or equivalent. Experience • One years’ post graduate (Nurse Entry to Practice or equivalent) experience, or equivalent appropriate to the rolebe undertaking this currently. • Post-graduate diploma or degree in a relevant field. • Experience • Nursing leadership experience. • A history of a collaborative team approach. • Proven clinical credibility. • Extensive Demonstrated knowledge and experience in the areas of public health sector. • Extensive experience of clinical quality and safetynursing, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functionsprimary care or community nursing. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge Demonstrate professional accountability within scope of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards Authorised vaccinator (where applicabletraining can be provided if necessary). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational values.
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility Problem Solving Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for tasks answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and doesn't stop at the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizationsfirst answers. Interpersonal Savvy Relates well to all kinds of people – people—up, down, and sideways, inside and outside the organisationorganization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports comfortably General Manager MHAID Consumers Nursing Director MHAID Families Medical Director MHAID Community Groups Allied Health Director MHAID GPs and team or project members; can assess each person other primary health care providers Clinical Leader Psychiatrists Combined Services Manager, Southland Team Managers ▇▇▇▇▇ ▇▇▇’▇ Community Mental Health Team Education and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. • Directors of Nursing • Patients, families and whānau • Training Co-ordinator (Mental Health) Clinical Nurse Educator Clinical Nurse Specialists • LMC Access Holders • Integrated Operations Centre • Nursing Staff Non Clinical Support Staff Southern District Health Board Clinical Services Nursing Support Services Other service providers (DHBs, NGOs, PHO) • Clinical Directors/Clinical Leaders • DHB Mental Health and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff Services The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered Nurse/Midwife. • Holds Appointee will be a current practising certificate. • Holds a current portfolio (PDRP/QLP) or equivalent appropriate to Special Medical Practitioner with the role. • Post-graduate diploma or degree in a relevant field. • Experience • Nursing leadership experience. • A history of a collaborative team approach. • Proven clinical credibility. • Extensive experience New Zealand Medical Council in the health sector. • Extensive experience area of clinical quality Specialist Psychiatry and safety, best practice. • • Critical consumer of research Child and embraces evidenced based practice when carrying out tasks/functions. Knowledge Adolescent and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational valuesFamily Service.
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much Managing diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities irrespective of age and gender; supports equal and fair treatment and opportunity for all Priority Setting Spends own time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures time of organizations. Interpersonal Savvy Relates well to all kinds of people – up, down, and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work others on what is important; is someone people like can quickly sense what will help or hinder when seeking to accomplish goals; eliminates roadblocks; creates focus Problem Solving Uses logic and established processes to solve difficult problems and achieve effective solutions; can see hidden problems; Is excellent at honest analysis; looks beyond the obvious; doesn’t stop at the first answers • AHS&T Professional Leaders (PLs) • Clients, patients, families, whanau and caregivers • Multidisciplinary colleagues working for and with. in interprofessional ways • Directors of Nursing Services from the community, funding bodies, student or intern clinical liaison staff • PatientsOperational manager • Primary care - GPs, families and whānau other medical staff • Clinical Nurse Specialists AHST Professional Development Facilitator • LMC Access Holders Relevant professional organisations • Integrated Operations Centre Administration staff • Other service providers (DHBs, NGOs, PHO) • Clinical Directors/Clinical Leaders • Health and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managersexternal services/Charge Midwife Managersorganisations/Unit Managers • University stakeholders This position involves working with a range of Otago School age groups with a variety of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff The expertise required for a person to be fully competent conditions in the rolehospital setting, including inpatient wards and outpatient clinics. Position specific competencies: This role requires a strong capability in cardiorespiratory clinical practise and knowledge, including capability to work effectively and autonomously in surgical and respiratory wards, intensive/critical care, and high dependency units. A strong understanding of optimising patient outcomes and facilitating effective discharge in the acute setting is required. ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered Nurse/Midwife. • Holds a current practising certificate. • Holds a current portfolio (PDRP/QLP) or equivalent appropriate to the role. • Post-graduate diploma or degree in a relevant field. • Experience • Nursing leadership experience. • A history of a collaborative team approach. • Proven clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope Must be registered with the demanding physical requirements Physiotherapy Board of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services New Zealand in accordance with operational plans the HPCA Act 2004 and budgets. possess a current Practising Certificate • Ensure Must actively participate in the Physiotherapy Board of New Zealand’s re-certification programme • Must be eligible to work in New Zealand or have a consumerwork visa/patient service focus is adopted permit • Be prepared to work towards accreditation as an Assessor for the Equipment Management Service • Be a member of Physiotherapy New Zealand • Be an Accredited Assessor for the Equipment Management Service as appropriate • Completion of, or willingness to consider undertaking, relevant post-graduate qualification Experience • A minimum of 5 years clinical experience, including at least 3 years cardiorespiratory inpatient experience • Proven leadership skills within physiotherapy and maintained at all ▇▇▇▇/unitinter-professional settings • Experience/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure involvement in service delivery complies quality projects including implementing changes in models of care • Experience in paediatrics/ neurosurgery/ENT/trauma Knowledge and Skills: • Facilitate appropriate and high quality physiotherapy management of inpatients, outpatients, and community patients where designated • Be evidence/best practice focused in service delivery, and have motivation and a commitment to directing professional development and personal growth • Work actively and co-operatively in an inter-professional team and liaise appropriately with Health relevant health care professionals and Disability sector standards others involved with the patient including family, support persons, and relevant legislation. external organisations • Be familiar with ACC requirements and processes • Prescribe mobility aids (including wheelchairs) and adaptive equipment within the parameters of departmental provision guidelines, and complete Equipment Management Service processes in a timely manner • Prepare progress and discharge reports to meet service and ACC requirements • Actively participate in the preparation weekend and on-call service • Assist in the support and mentoring of service activity plansstudents, junior staff, and assistants as required • Assist with cover for workload in other areas as directed • Perform other duties relevant to the position as required • Be computer literate with a broad based understanding of computer skills • Must possess a full and current NZ Driver’s licence • Base knowledge of first-aid and willingness to participate in annual CPR training Personal Qualities • Demonstrates a high level of interpersonal and communication skills • Able to work in a supportive and honest manner, demonstrating initiative and problem solving ability • Able to gain peer credibility and respect, and accept responsibility for own actions • Have an appropriate presentation and standards of personal care and grooming • Have an appropriate level of fitness and an ability to undertake physically demanding tasks safely Legislative requirements • Practise in accordance with relevant legislation, codes, policies etc. and upholds consumer rights • Uphold professional code of ethics Assessments and interventions (if appropriate to profession) • Undertake accurate and comprehensive assessments and evaluations • Plan and implement appropriate interventions • Provide relevant education - including any relevant alternative options - in a format that can be clearly understood • Collaborate with patients-populations to set realistic, person-centred outcomes Evidence-based practice and research • Consistently refer to and relate practice to literature and research • Critique, discuss and disseminate evidence based best practice • Reflect on and evaluate the effectiveness of own practice Documentation • Maintain confidentiality of patient information and documentation • Adhere to Southern DHB’s documentation standards Culturally Sensitive Practice • Practices in a culturally safe manner • You adhere to professional and legislative standards of practice • You work according to the scope of your Annual Practising Certificate • Your interventions are realistic and based on best practice • You use standard measurement tools and equipment as set down by departmental or professional protocols • Your documentation is timely, clear, concise and accurate • You assist others to gain appropriate support and representation which reflects their cultural needs and preferences. • In conjunction with the Associate Director You implement evidence-based best practice procedures and guidelines • You update your knowledge related to best practice guidelines and area of Nursing/ Director of Nursing/Service Manager ensure service planning practice • You maintain a professional portfolio or participate in an approved CPD programme (as per professional requirements) • Participate in and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence contribute to the SDHB delegations functioning of authority. the interprofessional team • Effectively utilise Southern District Health Board information Attends and contributes to relevant department, clinical and team meetings, leading and facilitating such meetings as requested • Establish and maintain an effective working relationship with other staff Time management • Manage own time adopting a disciplined approach to establishing and following identified role-related priorities Skill Sharing • Share skills (as appropriate) with other health professionals and unregulated (assistant) workforces to enhance person centred outcomes • You have formal and informal systems in place for supporting colleagues • You participate as a team member to ensure the best outcomes for patients/ people • Your tasks are scheduled and data completed in a timely manner • You use recognised skill sharing processes such as the Calderdale framework to enable ▇▇▇▇/unit/ service patient care management delegate parts of your practice to other team members Of Self • Develop both personally and human resource utilisation activities. • Identify, lead and manage projects professionally to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead meet the team to effectively ensure discharge processes are robust and support the changing needs of your career and profession • Reflect on and evaluate the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. effectiveness of own practice • Develop and implement audit care pathways maintain professional competency • Appraisal, peer review, observed practice or other professional audits as applicable Of Others Contribute to the support and education of colleagues and students to enhance development of the profession • Consistently refer to and relate practice to literature and research • Critique, discuss and disseminate evidence based best practice • Provides interdisciplinary education in conjunction with direct clinical staffarea, or discipline specific teaching across teams. • Ensure integrated care plans are utilised Maintains an awareness of current developments in the clinical service delivery. • Facilitate areas being worked in and champion the integration of the SDHB Team based model of nursing make recommendations to changes in practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs Be involved in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels induction and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/of newly appointed staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as Provides mentoring and clinical support and / or professional supervision where required/requested. • Participate collectively with other CNM/CMM You have formal and informal systems in place for supporting colleagues • You maintain supervision records for students • You implement evidence-based best practice procedures and guidelines • You update your knowledge related to provide best practice guidelines and area of practice • You maintain a collaborative approach to provide clinical service provision. professional portfolio or participate in an approved CPD programme (as per professional requirements) • Plan and manage own work to achieve desired results on time, within budget and to You hold current registration where applicable or as required standard. • Act as a role model for the SDHB organisational values.You maintain an up-to-date professional development plan
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of Priority Setting Spends his/her solutions time and suggestions turn out to be correct the time of others on what’s important; quickly zeros in on the critical few and accurate when judged over timeputs the trivial many aside; sought out by others for advice and solutionscan quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focus. Managing & and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to all kinds of people – - up, down, and sideways, inside and outside the organisationorganization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports Charge Nurse Manager Perioperative Associate Charge Nurse Manager Day Surgery Unit Nurse Manager/Service Manager Relevant associated groups, local and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. • Directors of Nursing • Patients, families and whānau • Clinical Nurse Specialists • LMC Access Holders • regional Integrated Operations Centre • Other service Healthcare providers (DHBs, NGOs, PHO) • Unit team managers Healthcare consumers Clinical Directors/Charge Nurses National Speciality groups Clinical Leaders • Health NZNO, PSA and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge other relevant professional colleges of nursing and midwifery All Nursing and Midwifery Staff Nursing Council/Midwifery council Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Educators Practice Development Unit staff • Professional Colleges and Registration Bodies • Medical Staff Clinical and Corporate support staff • SDHB wide staff Support Staff The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered Nurse/Midwife. It is essential that the applicant be a registered nurse with strong clinical leadership skills • Holds a current practising certificate. • Holds a current portfolio (PDRP/QLP) or equivalent appropriate Achievement of at least Level 3 within the PDRP and is committed to working toward DSN PDRP within 1 year of commencing the role. • Post-graduate diploma or degree in a relevant field. position • Experience • Nursing 5 years’ experience working in a Perioperative area • It is essential that the applicant be a registered nurse with strong clinical leadership experience. skillsExpert clinical knowledge and skill that enable case management of individuals to be prioritised with timely theatre access • A history of a collaborative team approach. • Proven Experience in an equivalent clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functionssetting to which you are being employed into. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge Demonstrate professional accountability within scope of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational values.
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (Managing Diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities ages and both sexes; hires variety and diversity without considering how much time it takes) based upon a mixture regard to class; supports equal and fair treatment and opportunity for all. Planning Accurately scopes out length and difficulty of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear projects. Set objectives and measures; monitors process, progress, goals. Breaks down work into the process steps. Develops schedules and task/people assignments. Anticipates and adjusts for problems and roadblocks. Measures performance against goals. Evaluates results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to all kinds of people – up, down, down and sideways, inside and outside the organisation; builds . Builds appropriate rapport; builds . Builds constructive and effective relationships; uses . Uses diplomacy and tact; can . Can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel Priority Setting Spends his/her work is time and the time of others on what’s important. Quickly zeros in on the critical few and puts the trivial many aside. Can quickly sense what will help or hinder accomplishing a goal. Eliminates roadblocks; is someone people like working for and withcreates focus. • Directors Southern DHB Staff • Patients and Whanau • Managers at all levels of Nursing the organisation • Patients, families and whānau Visitors • Clinical Nurse Specialists Unit Manager • LMC Access Holders Stakeholders • Integrated Operations Centre ED Clerical Team Leader • GP’s • Other service providers (DHBs, NGOs, PHO) • Clinical Directors/Clinical Leaders • Health and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff Hospitals The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) / Experience • Registered NurseAt least two years relevant health/Midwife. administrative experience or other relevant experience • Holds a current practising certificate. • Holds a current portfolio (PDRP/QLP) or equivalent appropriate to the role. • Post-graduate diploma or degree in a relevant field. Has qualifications • Experience • Nursing leadership experience. • A history of a collaborative team approach. • Proven clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unitpatient management database. • ▇▇▇▇▇▇’▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational valuesor equivalent typing qualification.
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering Process Management Good at figuring out the processes necessary to get things done; knows how much time it takes) based upon a mixture to organise people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can't; can simplify complex processes; gets more out of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutionsfewer resources. Managing & and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable Informing Provides the information people need to know to do their jobs and to feel good about how organizations work; knows how to get things done both through formal channels and being a member of the informal network; understands the origin and reasoning behind key policiesteam, practicesunit, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to all kinds of people – up, down, and sideways, inside and outside and/or the organisation; builds appropriate rapportprovides individuals information so that they can make accurate decisions; builds constructive is timely with information. Building Effective Teams Blends people into teams when needed; creates strong morale and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate spirit in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is importantteam; is someone shares wins and successes; fosters open dialogue; lets people like working finish and be responsible for and withtheir work; defines success in terms of the whole team; creates a feeling of belonging in the team. • PDU Manager • National Committees • Nursing/Midwifery Directors of Nursing • PatientsLocal, families District and whānau Regional Groups • PDRP Coordinator • Professional Nursing/Midwifery Organisations • NETP/NESP Coordinator • Tertiary Providers • Service Manager • Non-Provider Arm • Clinical Nurse Specialists Charge Nurses/Midwives • LMC Access Holders National Workforce Development Agencies • Integrated Operations Centre • Other service providers (DHBs, NGOs, PHO) • Clinical Directors/Clinical Leaders • • All Nursing and midwifery Staff • • Allied Health and Welfare Agencies Staff • Service Managers • Relevant Support Groups Maori Health Unit • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics Medical Staff • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical Support Staff • • Students • • Infection Prevention and Corporate support staff Control • SDHB wide staff • Occupational Health & Safety • The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Be registered with the Nursing/Midwifery Council of New Zealand as a Registered Nurse/Midwife. • Holds Hold a current Nursing/Midwifery Council of New Zealand annual practising certificate. • Holds Hold a relevant Post graduate certificate. • Hold a current portfolio Portfolio (PDRP/QLP) or equivalent equivalent, appropriate to the role. • PostHave or be working towards a post- registration qualification relating to principles of adult teaching and learning. • Hold or be working towards a relevant post-graduate diploma or degree in a relevant fielddiploma. • Experience • Nursing leadership experienceExperience and credibility with the health care team as a professional resource in speciality/practice area. • A history Networking effectively in area of a collaborative team approachspecialty/ practice - locally, regionally and nationally. • Proven clinical credibilityDemonstrated ability to articulate evidence based nursing/midwifery practice to a Multidisciplinary Team. • Extensive experience in Minimum of 3 years working either within the health sectorclinical area or relevant nursing/midwifery role. • Extensive experience Demonstrated ability to contribute to the professional development of clinical quality and safety, best practicenursing/midwifery staff. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functionsPrevious experience within an education role. Knowledge and Skills • Strong clinical leadership Recognised teaching, mentoring and coaching skills. • Have in-depth knowledge and understanding of NCNZ/MCNZ competencies • Advanced communication skills, written, verbal and presentation. • Demonstrates ability to develop nursing/midwifery standards and quality initiatives. • Knowledge and understanding of undergraduate nursing/midwifery curricula. • Ability to contribute positively, have vision and flexibility to contribute to and accommodate change. • Be a professional leader and role model, with proven ability to inspire, motivate and develop others. • Be champions for, and promote the profession of nursing/midwifery, including PDRP/QLP. • Have excellent administrative, computer, organisational and time management skills. • Extensive knowledge Current issues for nursing/midwifery and health in NZ and international context. • Current issues in nursing/midwifery education. • Current nursing/midwifery professional standards and codes. • Southern DHB current vision, goals and objectives. • Principles of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational valuesbiculturalism.
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to all kinds of people – up, down, and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. • Directors of Nursing • Patients, families and whānau • Clinical Nurse Specialists • LMC Access Holders • Integrated Operations Centre • Other service providers (DHBs, NGOs, PHO) • Clinical Directors/Clinical Leaders • Health and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Clinical Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered Nurse/Midwife. Nurse • Holds a current practising certificate. • Holds a current portfolio (PDRP/QLP) or equivalent appropriate to the role. • Post-graduate diploma or degree in a relevant field. • Experience • Nursing leadership experience. • A history of a collaborative team approach. • Proven clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational values.
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Managing Diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities, ages and both sexes; hires variety and diversity without regard to class; supports equal and fair treatment and opportunity for all. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, data and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to all kinds of people – - up, down, and sideways, inside and outside the organisationorganization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. • Clinical Directors of Nursing • Patients, families Families and whānau ▇▇▇▇▇▇ • Clinical Nurse Specialists • LMC Access Holders • Integrated Operations Centre Leaders • Other service providers (DHBsDHB, NGOsNGO, PHO) • Clinical Directors/Clinical Leaders Allied Health Directors • Health and Welfare Agencies agencies • Other Service Managers • Relevant Support Groups support groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit Medical and allied health staff • Professional Colleges and Registration Bodies registration boards • Practice Development staff • Clinical and Corporate support staff • SDHB Te Whatu Ora - Health New Zealand - Southern-wide staff The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered Nurse/Midwife. • Holds It is essential that the applicant be a current practising certificate. registered nurse or Allied Health Professional with strong clinical leadership and management skills • Holds a current portfolio (PDRP/QLP) or equivalent equivalent, appropriate to the role. • Minimum of Post-graduate diploma or degree in a relevant field. • Experience • Nursing leadership experience. • A Excellent group facilitation skills and history of a collaborative team approach. Has advanced communication techniques such as conflict resolution, diffusion and mediation skills • Proven Innovative and flexible with positive and problem solving approach in all situations • Has proven clinical credibility. credibility • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical Is a critical consumer of research and embraces evidenced based practice when carrying out tasksany task/functions. function • Knowledge of and demonstrates use of adult teaching and learning principles Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge Demonstrate professional accountability within scope of and demonstrated use of adult teaching and learning principlespractice. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. Fitness • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if requiredrequired Personal Qualities • Be a critical consumer of research and embrace evidenced based practice when carrying out any task/function. • Have a commitment to ongoing development of nursing skills and in-service education. • Have the ability to work as part of a team. • Have ability to ‘work together’ in a collaborative manner. • Have ability to ‘work smarter’ by being innovative and proactive. • Accept responsibility for actions. • Be prepared to undertake other duties as reasonably requested by line manager. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. resources • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ patient/service outcomes. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Be active and visible within the team, motivating and actively praising/praising/ valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Te Whatu Ora - Health New Zealand - Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB Te Whatu Ora - Health New Zealand - Southern delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ /unit/service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. planning • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Te Whatu Ora - Health New Zealand - Southern Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of NursingNurse/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ requested/required by the Associate Director of NursingNurse/Director of Nursing/ Service Manager. Manager Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Te Whatu Ora - Health New Zealand - Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM Unit Manager/ Charge Nurse Manager that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development Te Whatu • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, activity e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB Te Whatu Ora - Health New Zealand - Southern and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Te Whatu Ora - Health New Zealand - Southern Rostering Standards Ora - Health New Zealand - Southern Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme)Development. • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Business Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/the Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Business Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB Te Whatu Ora - Health New Zealand - Southern policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Te Whatu Ora - Health New Zealand - Southern District Health Board policy. • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service/unit incident reporting and investigation processes, within Te Whatu Ora - Health New Zealand - Southern policies and procedures. • Performance is in alignment with HR quality audit standards, Support and demonstrate the philosophy and practice of a service and organisational requirements, wide systems approach to service and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patientsoperational processes. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. projects Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & and service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB Te Whatu Ora - Health New Zealand - Southern wide projects as relevant to ▇▇▇▇/unit/service. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Maintain own professional development, attend Te Whatu Ora - Health New Zealand - Southern and other development opportunities. • Act as a role model for the Te Whatu Ora - Health New Zealand - Southern organisational values. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM Unit Managers/ Charge Nurse Managers within the service as when required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. requested • Participate collectively with other CNM/CMM Unit Managers/ Charge Nurse Managers /Midwife Managers to provide a collaborative approach to provide clinical service provisionprovision The principles of Te Tiriti o Waitangi, as articulated by the courts and the Waitangi Tribunal will guide the Te Whatu Ora - Health New Zealand - Southern response to Māori health improvement and equity. These contemporary principles include: • Tino rangatiratanga: Providing for Māori self- determination and mana motuhake in the design, delivery and monitoring of health and disability services. • Plan and manage own work Equity: Being committed to achieving equitable health outcomes for Māori. • Active protection: Acting to the fullest extent practicable to achieve desired results equitable health outcomes for Māori. This includes ensuring that the Crown, its agents and its Treaty partner under Te Tiriti are well informed on timethe extent, within budget and nature, of both Māori health outcomes and efforts to required standardachieve Māori health equity. • Act as a role model Options: Providing for the SDHB organisational values.and properly resourcing kaupapa Māori health and disability services. • You will be able to demonstrate an understanding of Te Tiriti o Waitangi, Māori Indigenous rights and current issues in relation to health and health equity
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customersall patients/consumer; gets first first- hand customer patients/consumer information and uses it for improvements in products and servicesservice delivery; acts with customers patients/consumer in mind; establishes and maintains effective relationships with patients/customers and gains their trust and respect respect. Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Managing Diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities, ages and both sexes; hires variety and diversity without regard to class; supports equal and fair treatment and opportunity for all. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Motivating Others Creates a climate in which people are motivated and want to do their best; can motivate many team or project members; empowers others to achieve desired results; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working with. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over timejudgement; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to all kinds of people – up, down, and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which Process Management Good at figuring out the processes necessary to get things done; knows how to organize people want and activities; understands how to do their bestseparate and combine tasks into efficient work-flow; knows what to measure and how to measure it; can motivate many kinds of direct reports see opportunities for synergy and team or project membersintegration where others can't; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and withsimplify complex processes. • Directors of Nursing • Patients, families and whānau • Clinical Nurse Specialists • LMC Access Holders Patients and whanau / care givers • Integrated Operations Centre • LMC Access Holders • Other Charge Nurse Managers / Managers • Other service providers (DHBs, NGOs, PHODHB and NGO) • Clinical Directors/Clinical Leaders Practice Development staff • Health and Welfare Agencies • Service Managers Clinical Leaders • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers Clinical and Corporate support staff • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff Allied Health Directors • Professional Colleges and Registration Bodies registration bodies • Southern DHB • Medical and Allied Health Staff • Clinical and Corporate support staff • SDHB wide staff Support Staff The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered Nurse/Midwife. • Holds It is essential that the applicant be a current practising certificateregistered nurse with strong clinical leadership skills. • Holds a current portfolio (PDRP/QLPQLA) or equivalent equivalent, appropriate to the role. • Post-graduate diploma or degree Holds a relevant qualification (minimum PG cert) in a relevant field. • Experience • Nursing leadership experience. • A Excellent group facilitation skills and history of a collaborative team approach. • Proven clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced Has advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Innovative and flexible with positive and problem solving approach in all situations. • Has proven clinical credibility in speciality. • Is a critical consumer of research and embraces evidenced based practice when carrying out any task /function. Knowledge and Skills • Knowledge of and demonstrated demonstrates use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/machinery / equipment, lifting, overhead reaching, carrying, pushing/pushing / pulling, twisting, climbing/climbing / balancing, crouching/crouching / squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Operational Management • Coordinates resources to meet identified needs of clients/patients and team members, which encompasses managing staff and patient flows on a shift by shift basis, liaising with the CNM / other departments / wards as required for the management of outliers. • Notifies the CNM for areas of concern e.g. disciplinary matters, practice issues. • Provides the day to day clinical leadership. • In consultation with the nursing/midwifery team, ensures effective handover processes and ensure breaks are managed on a shift by shift basis. • Ensures discharge planning processes are robust and timely. • Demonstrates an understanding of consumables within the area, and assist the CNM in identifying variances. • Demonstrates knowledge of Southern DHB information systems and commitment to ensuring there are processes to support staff who are less familiar with the systems acquire the knowledge/skills to utilise them effectively. • Ensures information gathering processes are followed to collect patient, clinical and volume data. • Delegates appropriately to skill mix and acuity on a shift by shift basis. • Participates, as guided by CNM, in processes to manage poor performance and addresses sickness and absenteeism as required. • Provides feedback to CNM on any activity that may affect budgets e.g. overtime on a shift by shift basis. • Contributes to the capital expenditure planning process as required. • Follows documentation standards for external and internal communications. Clinical Leadership Team Management on a shift by shift basis to establish and maintain a high standard of patient focused care within the allocated resources • Ensures there is adequate leadership and supervision for hospital aides/ health care assistants, students and new staff on a shift by shift basis. • Ensures the Team Based Model of Nursing Care and the principles of Direction and Delegation are adhered to by all staff on each shift. • Maintain professional standards, codes and adherence to Southern DHB policy on each shift and ensure alignment of staff conduct within these standards/codes/policies. Identify and deal with any breaches where appropriate as directed and in consultation with the Charge Nurse Manager. • Supervises management of clients/patients in a manner that challenges and supports team members in providing safe and individualised care on each shift. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Leads the team in ensuring a culturally safe environment for patients/clients and colleagues. • ▇▇▇▇▇▇▇ and participates in a culture that strives for excellence in team approach to clinical service provision emergencies within allocated resourcesthe area including restraint. • Promote excellence in clinical service provision through Be active and visible within the sharing of new knowledgeteam working alongside nursing/midwifery staff, ideas, motivating and researchactively. • Encourage innovation Ensure clinical practice is provided within accepted professional standards, codes, policies and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unitrelevant legislation. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active Encourage innovation and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good practice initiatives that enhance clinical carecare or service provision. • Promote patient/excellence in clinical service provision through the sharing of new knowledge, ideas, research and evidence based practice, whilst encouraging others to do the same. • Promote patient / client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. praising/ valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. Quality and Risk Management Contributes to the service’s risk minimisation activities and service activities Fosters a quality improvement culture • Ensure Actively contributes to health and safety activities and ensures infection control processes are maintained whilst facilitating and delegating others to also actively contribute. • Identifies risk management issues, appropriately initiates risk mitigation and educates staff about risks within the area. • Continually monitor compliance with Southern DHB policies, procedures and quality standards & indicators and act initiate corrective actions as required and in consultation with the Charge Nurse Manager. • Ensures there is a good customer/ client service, working to improve customer satisfaction. • Initiates audit and evaluation of ▇▇▇▇/service processes and implements corrective actions. • Contributes to incident and complaint investigation processes. • Promotes and participates in quality improvement strategies including accreditation and certification activities. • Identifies and ensures equipment compliance. Clinical Practice Articulates the ethical, cultural and statutory requirements of practice and initiates / responds to changes from the internal and external environment. • Provides input into, and helps interpret requirements of new legislation /guidelines. • Supports clinicians in identifying ethical dilemmas working through a decision making framework. • Attends and provides input into and feedback from relevant committees. • Nursing specialty submissions are made in the development of relevant organisational and national policies. • Actively manages risk. • Assess the quality of nursing practice in the clinical practice is provided within accepted setting. Collaborates on any changes required. • Establishes, maintains and concludes therapeutic interpersonal relationships with patient/consumer. • Communicates in an appropriate and professional standardsmanner, codesverbal and written. • Practices nursing in a negotiated partnership with the patient/consumer and family/whanau where and when possible. • Communicates effectively with patients/consumer and family/whanau and members of the health care team. • Maintains privacy and confidentiality in accordance with HIP Code, DHB policies and relevant legislationprocedures etc. • Ensure Treaty Privacy Act, Informed Consent and Code of Waitangi Rights adhered to. • Abides by NCNZ Code of Conduct and Professional Boundaries guidelines. • Leads nursing and interdisciplinary groups in designing and implementing innovative, cost effective patient care and evidence-based change. • Provides a primary point of contact within the speciality for patients/consumer and health professionals. • Initiates referrals to other members of the health care team in a timely manner. • Evaluates results of interventions using recommended criteria, revises management/treatment and initiates timely referral/care with relevant services/agencies. • Is a competent consultant for interdisciplinary client base. • Contributes to research and the dissemination of findings where possible. • Contributes to the development of interdisciplinary standards of practice and evidence-based guidelines Demonstrate leadership in establishing collaborative relationships within and across departments, hospitals, primary and secondary health to promote optimal patient/consumer health and safety and continuity of care. • Initiates timely referrals to other services in a timely and thorough manner. • Engages in team and MDT meetings as appropriates. • Initiate appropriate audit processes. • Consistently participates/leads multi-disciplinary team meetings and family conferences, representing the nursing perspective of patient/consumer needs, and enacting outcomes appropriately. • Leads in activities which monitor/audit delivery of quality patient care e.g. Certification processes, and current or retrospective nursing audits. • Engages in submission processes. • Educates and supports others in decision making relevant to their scope of practice. • Demonstrates use of own relevant post-basic clinically focused education. • Actively supports preceptoring principles during orientation of new staff. • Supervises, mentors and Tikaka best practice guidelines are fully integrated into educates other staff using a variety of methods; including role modelling of expert practice. • Encourage a culture of continuous learning, positive critique of the status quo quo. • Role models and proactively instigates best practise guidelines, NZ Nursing/ Midwifery Councils and SDHB policies/protocols and standards. • Facilitates education of team members about Tikaka best practice guidelines & the Treaty of Waitangi/TeTiriti o Waitangi. • Refer staff to the Practice Development Unit for education in the use of evidence based practice and research to challenge and change practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Maintain own professional development; attend Southern District Health Board and other development opportunities. • Act as a role model for the SDHB organisational values.
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of Priority Setting Spends his/her solutions time and suggestions turn out to be correct the time of others on what’s important; quickly zeros in on the critical few and accurate when judged over timeputs the trivial many aside; sought out by others for advice and solutionscan quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focus. Managing & and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to all kinds of people – - up, down, and sideways, inside and outside the organisationorganization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports • Chief Nursing and team or project members; can assess each person Midwifery Officer • Patients, Families and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. ▇▇▇▇▇▇ • Directors of Nursing • Patients, families and whānau Nursing Council/Midwifery Council • Associate Directors of Nursing • Unions • Directorate Leadership Team • Other District Health Boards • Clinical Nurse Specialists Co-ordinators • LMC Access Holders HWNZ • Integrated Operations Centre Nursing Staff • Other service providers (DHBs, NGOs, PHONZNO and other relevant professional colleges of nursing and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Southern DHB wide staff • GP’s • Duty Manager(s) • Clinical Directors/Clinical Leaders • Health NGO’s and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff Aged Care Sector The expertise required for a person to be fully competent in the role. Position specific competencies: District Nurses provide community based services to people from the greater Dunedin area. Referrals come from inpatient areas, private providers and primary care. ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as a Registered Nurse/MidwifeNurse with the Nursing Council of New Zealand. • Holds Hold a current practising certificateNursing Council of New Zealand Annual Practising Certificate. • Holds a current portfolio Current driver license with clean driving record • Competent Professional Development and Recognition Programme (PDRP) profile/QLP) portfolio or equivalent. Experience • One year post registration experience • Current professional portfolio, or completion of same within 12 months • Experience in an equivalent appropriate clinical setting to the role. • Post-graduate diploma or degree in a relevant fieldwhich you are being employed into. • Experience • Nursing leadership experience. • A history of a collaborative team approach. • Proven clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality wound care management and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. palliative is an advantage Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge Demonstrate professional accountability within scope of and demonstrated use of adult teaching and learning principlespractice. • Personal Qualities Demonstrate a genuine interest in working in the community • Commitment Sensitivity when dealing with clients and personal accountability. • Excellent interpersonal skillsfamilies, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity general public and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. staff as appropriate • Ability to liaise work autonomously as well as within a team • Be able to work with all patients across the lifespan • Participate in the Health Assessment modules if possible • Willingness to undertake post graduate education related to clinical issues common in the community • Excellent written and network at all levelsoral communication skills • Demonstrated time management skills • Demonstrated competence with computers • Ability to triage, assess and treat as needed • Empower and impart knowledge to patients and their families / carers • Demonstrated effective time management and prioritisation skills • Excellent organisational skills • Assess, plan, provide nursing intervention and document and evaluate care delivery • Commitment to being actively involved in quality processes including audits. • A reasonable level high degree of fitness is required self-motivation, willingness and self-responsibility to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reachingmaintain and extend clinical knowledge, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resourcesshare this with colleagues. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, Commitment to completing mandatory training and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies self-learning packages as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is plannedorganisation within agreed timeframes e.g. IV certificate, deliveredLTVA, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational valuesTikaka orientation etc.
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of Priority Setting Spends his/her solutions time and suggestions turn out to be correct the time of others on what’s important; quickly zeros in on the critical few and accurate when judged over timeputs the trivial many aside; sought out by others for advice and solutionscan quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focus. Managing & and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to all kinds of people – - up, down, and sideways, inside and outside the organisationorganization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports • Chief Nursing and team or project members; can assess each person Midwifery Officer • Patients, Families and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. ▇▇▇▇▇▇ • Directors of Nursing • Patients, families and whānau Nursing Council/Midwifery Council • Associate Directors of Nursing • Unions • Directorate Leadership Team • Other District Health Boards • Clinical Nurse Specialists Co-ordinators • LMC Access Holders HWNZ • Integrated Operations Centre Nursing Staff • Other service providers (DHBs, NGOs, PHONZNO and other relevant professional colleges of nursing and midwifery • Medical Staff • Community Members • Allied Health Staff • Educational Institutions • Administration Staff • PHO • Southern DHB wide staff • GP’s • Duty Manager(s) • Clinical Directors/Clinical Leaders • Health NGO’s and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff Aged Care Sector The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications Qualificatio ns (or equivalent level of learning) • ▇▇▇▇▇ ▇▇▇▇▇▇▇ as a Registered Nurse/MidwifeNurse with the Nursing Council of New Zealand. • Holds Hold a current practising certificateNursing Council of New Zealand Annual Practising Certificate. • Holds a current portfolio Comp etent Professional Development and Recognition Programme (PDRP) profile/QLP) portfolio or equivalent appropriate to the roleequivalent. • Post-Postgr aduate Mental Health/Addiction Qualification Experience • Two years’ post graduate diploma (Nurse Entry to Practice or degree in a relevant fieldequivalent) experience, or be undertaking this currently. • Experience in an OST programme • Nursing leadership experienceExperience in acute mental health service. • A history of Experience in a collaborative team approachphysical health setting such as GP practice or medical ▇▇▇▇ would be an advantage Knowledge and Skills • You will demonstrate strength in screening, assessment, brief intervention, and clear decision making skills. • Proven clinical credibilityHave a commitment to providing a quality service including a clear, consistent, supportive approach and attitude towards alcohol and drug clients. • Extensive experience in the You will facilitate evidence based/best practice intervention processes (including assessment, treatment planning, intervention) according to your profession’s scope of practice • Knowledge of physical health sector. assessment and medications relevant to addiction is expected to be developed Personal Qualities • Extensive experience of clinical quality and safety, best practice. • • Critical Be a critical consumer of research and embraces embrace evidenced based practice when carrying out tasksany task/functions. Knowledge and Skills • Strong clinical leadership and management skillsfunction. • Extensive knowledge Have a commitment to ongoing development of the health sectornursing skills and in-service education. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including Have the ability to work effectively with people at all levels as part of the organisationa team. • Acts with discretion, sensitivity and integrity at all timesHave ability to ‘work together’ in a collaborative manner. • Is adaptable Have ability to ‘work smarter’ by being innovative and flexible – open to change (positive or negative)proactive. • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements Accept responsibility for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomesactions. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and prepared to undertake other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to duties as reasonably requested by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to Demonstrate the SDHB delegations application of authority. • Effectively utilise Southern District Health Board information systems values and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff attitudes (staff management systemvirtues) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues each work context such as Resilience, Kindness, Patience, Diligence, Humour, friendliness, Gentleness, Non-striving, Positivity and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational valuesan open mind.
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture Planning Accurately scopes out length and difficulty of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear projects. Sets objectives and measures; monitors process, progress, goals. Breaks down work into the process steps. Develops schedules and task/people assignments. Anticipates and adjusts for problems and roadblocks. Measures performance against goals. Evaluates results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to all kinds of people – up, down, and sideways, inside and outside the organisation; builds . Builds appropriate rapport; builds . Builds constructive and effective relationships; uses . Uses diplomacy and tact; can . Can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel Priority Setting Spends his/her work is time and the time of others on what's important; is someone people like working for . Quickly zeros in on the critical few and withputs the trivial many aside. Can quickly sense what will help or hinder accomplishing a goal. Eliminates roadblocks. Creates focus. • Southern HealthPathways Team • WellSouth Primary Health Network • Executive Director Quality & Clinical Governance Solutions • General Practices • DHB Executive Leadership team • Australasian HealthPathways/Streamliners • Senior (Directorate Leadership Teams • NGOs • Medical Directors of Nursing • Patients, families and whānau • Clinical Nurse Specialists • LMC Access Holders • Integrated Operations Centre Directors • Other service providers District Health Boards (DHBs, NGOs, PHO) and South island Alliance Programme Office (SIAPO) • Clinical Directors/Clinical Leaders Alliance South Leadership Team & Networks • Health Research Organisations and Welfare Agencies • Service Managers • Relevant Support Advisory Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff Consumer Representatives The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered Nurse/Midwife. Relevant Diploma or Bachelor qualification • Holds a current practising certificate. Clinically related Diploma or Bachelor qualification Experience • Holds a current portfolio (PDRP/QLP) or equivalent appropriate to Worked within the role. • Post-graduate diploma or degree in a relevant field. Southern health sector • Experience managing, prioritising and balancing workload among Clinical staff • Nursing leadership experience. Writing documents and reports • A history of a collaborative team approach. • Proven clinical credibility. • Extensive Relevant experience in the health sector. • Extensive experience application of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. improvement methodology Knowledge and Skills • Strong clinical leadership Good organisational and time management skills. • Extensive knowledge Ability to manage workloads for Clinicians • Ability to prioritise and balance workloads for others • Evidence of the health sector. • Extensive knowledge of clinical quality good literacy and safety, best practice. numeracy skills • Excellent group facilitation skills. oral and written communication skills • Advanced communication techniques such as conflict resolution, diffusion Ability to work to deadlines • An ability to develop strong working relationships • Adeptness to collate and mediation skills. understand a wide range of material • Knowledge of and demonstrated use of adult teaching and learning principles. • Ability to work independently Personal Qualities • Commitment and personal accountability. • Excellent High standard of interpersonal communication skills, including ability written and verbal and able to work effectively with people at all levels of the organisationorganisation • Knowledge of the health system including departments and services in the hospital and key providers in the community • Attention to detail • Is adaptable and flexible- open to change ( positive or negative) and flexibility to work after hours if required • Perseverance to see a task through to completion • Ability to work well in a team and ▇▇▇▇▇▇ good interpersonal relationships • Performance driven and outcome focussed, with a sense of urgency and the ability to recognise critical and key success factors and act on them. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable Willing to support and flexible – open to change assist other staff as required • Commitment and personal accountability • Gather and maintain local service provider information including: ▪ Hospital department referral pages (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clientsincludes department contact details, staff, visitors services, etc.) ▪ Community based services (provider and other agenciesservice details). ▪ Localising non-clinical pathways • Support the local Clinical Editor(s) and Localisation Clinician(s) as required. • Ensure clinical practice is provided within accepted professional standardsGather and write content for monthly subscriber updates; newly released pathways, codesreviewed sections, policies and relevant legislationupdates from release notes, HealthPathways features, featured pathways. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practiceProduce monthly HealthPathways usage statistic reports from Google Analytics. • Encourage a culture of continuous learningProduce ad-hoc and scheduled progress / status reports on pathways, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate using information in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practiceHealthPathways administration tool. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targetsand manage relevant feedback from the HealthPathways administration tool and contribute where relevant; Manage feedback specific for HealthPathways Co-ordinator. Note: this role will not coordinate all feedback • Non-clinical information on Southern HealthPathways website is accessible, identifying accurate and implementing corrective actions timely • Newsletter, documentation, and updates are published as scheduled • Reporting is completed on time • Relevant feedback is managed in a timely manner • Scheduling and if required organisation of Clinical Reference Work Groups • An updated and accurate pathway database and Work Plan is maintained • Co-ordinate work for the team. • Prioritise work in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for team and keep the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an team up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure planon workloads. • Report Improve the way the HealthPathways team works • The team has the right workload for their specialties • We have a balanced workload across the team • The team is able to get more work done and the Associate Director right work done Proactively demonstrating Southern DHB values in all aspects of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actionsthe role. • Work closely with Analyst Demonstrates behaviours that we want to understand variances and operationalise mitigating strategiessee from each other, at our best. • Participate in annual budgeting process with Associate Director Contributes positively to a culture of Nursing/Director of Nursing/Service Manager and Analyst. Report appreciation, a learning culture, where people feel safe to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actionsspeak up. • Work closely with Analyst Contributes positively to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents team and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards initiatives that seek to improve patient and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice whanau experiences and/or staffs experience of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational valuesworking.
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, Managing and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable Listening Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees. Informing Provides the information people need to know to do their jobs and to feel good about how organizations workbeing a member of the team, unit, and/or the organisation; provides individuals information so that they can make accurate decisions; is timely with information. Process Management Good at figuring out the processes necessary to get things done; knows how to get things done both through formal channels organise people and the informal networkactivities; understands the origin how to separate and reasoning behind key policies, practices, combine tasks into efficient work flow; knows what to measure and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well how to all kinds of people – up, down, and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tactmeasure it; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their bestsee opportunities for synergy and integration where others can't; can motivate many kinds of direct reports and team or project memberssimplify complex processes; can assess each person and get the best gets more out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and withfewer resources. • Other Southern Staff • Patients and whanau • Managers at all levels of the organisation • Visitors • Departmental Clerical and Clinical staff • Contractors • Chaplaincy • Stakeholders • Duty Managers • Funeral Directors of Nursing • Patients, families and whānau Finance • Clinical Nurse Specialists Interpreters • LMC Access Holders Medical records staff • Integrated Operations Centre Police • Other service providers (DHBs, NGOs, PHO) Mental Health Records staff • Clinical Directors/Clinical Leaders Corrections • Information Systems staff • Coroner • Security • Health and Welfare Agencies Disability Commission • Service Managers Orderlies • Relevant Support Groups ACC • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers Telephonists • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered Nurse/Midwife. • Holds a current practising certificate. • Holds a current portfolio (PDRP/QLP) Minimum level 3 NCEA or equivalent appropriate to the role. • Post-graduate diploma or degree in a relevant field. • Experience • Nursing leadership experience. At least 2 years clerical administration experience • A history of a collaborative team approach. • Proven clinical credibility. • Extensive Previous experience working in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. Health Sector Knowledge and Skills • Strong clinical leadership Knowledge of office systems and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skillsprocedures. • Knowledge of medical legislations, privacy policies and demonstrated use of adult teaching and learning principlesprocedures to deal with information release. • Evidence of good literacy and numeracy skills. • Excellent computer skills, including knowledge of Microsoft Word, Excel and Outlook (e-mail). • Typing skills above 45 WPM • Excellent time management skills & ability to priortise • Basic knowledge about patient privacy policy and consumer rights Personal Qualities • Commitment and personal accountability. • Excellent High standard of interpersonal communication skills, including ability written and verbal. • Ability to work effectively with people understand and follow written or verbal instructions. • Sets high standards of performance. • Focused on providing exceptional levels of customer service • Adaptable and flexible - open to constant changes • Multi-tasking at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. times • Maintains an exceptionally high level of confidentiality. confidentiality • Forward thinker, flexible, courteous, selfBeing empathetic and active listening as day-motivated. • Committed to continuous quality improvement. to-day work involves dealing with emotionally demanding situations on occasional basis • Ability to liaise work well in a team and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resourcesgood interpersonal relationship. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, Willing to support and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing assist other staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director Respect the privacy of Nursing/Director of Nursing/Service Manager as required/requestedindividuals when dealing with personal information. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational valuesThe intangible – Life Experience.
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering Process Management Good at figuring out the processes necessary to get things done; knows how much time it takes) based upon a mixture to organise people and activities; understands how to separate and combine tasks into efficient workflow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can't; can simplify complex processes; gets more out of analysis, wisdom, experience, fewer resources. Building Effective Teams Blends people into teams when needed; creates strong morale and judgment; most of spirit in his/her solutions team; shares wins and suggestions turn out to successes; fosters open dialogue; lets people finish and be correct and accurate when judged over timeresponsible for their work; sought out by others for advice and solutionsdefines success in terms of the whole team; creates a feeling of belonging in the team. Managing & and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations workProblem Solving Uses rigorous logic and methods to solve difficult problems with effective solutions; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to probes all kinds of people – up, down, and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tactfruitful sources for answers; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is importantsee hidden problems; is someone people like working for excellent at honest analysis; looks beyond the obvious and withdoesn't stop at the first answers. • Directors Building and Property Services staff • Contractors • Staff of Nursing other DHB departments • Patients, families and whānau • Clinical Nurse Specialists • LMC Access Holders • Integrated Operations Centre • Other service providers (DHBs, NGOs, PHO) • Clinical Directors/Clinical Leaders • Health and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers Consultants • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies Members of the public • Clinical and Corporate support staff • SDHB wide staff Relevant Territorial Authority The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered Nurse/MidwifeTertiary Level Diploma or Degree in Engineering, Project Management or Construction Management. • Holds Relevant and current registration in project management such as PMP, CAPM, PRINCE2 • Must hold a current practising certificatedriver’s licence • Relevant experience in hospital, project and/or facilities environment is desirable. • Holds a current portfolio Evidence of health and safety competency training (PDRP/QLP) ie. Site Safe). Experience • Engineering background or equivalent appropriate to the roledemonstrated understanding of engineering (electrical, mechanical, construction or civil). • Post-graduate diploma Demonstrated at least >5 years previous experience in Project Management • Capital project management experience and understanding of project management processes, governance and support activities. • Demonstrated competence in performing and delivering under tight financial constraints and within strict timeframes • Experience managing projects with large budgets to ensure that services provided are the best value within operational financial constraints • Experiencing in coordinating or degree managing capital projects in a relevant fieldhealthcare facilities and/or other facilities which must continue operation during the project. • Experience • Nursing leadership experience. • A history of a collaborative team approach. • Proven clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality participating in tender evaluation and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functionspost tender evaluation. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of Ability to turn high level, technical information into coherent information for the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. organisation • Knowledge of hospital infrastructure • Monitors, measures and demonstrated use of adult teaching continually improves own performance, establishes and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain maintains effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways Competency in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit Microsoft Office suite including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational valuesMS Project.
Appears in 1 contract
Sources: Individual Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much Managing diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities irrespective of age and gender; supports equal and fair treatment and opportunity for all Priority Setting Spends own time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures time of organizations. Interpersonal Savvy Relates well to all kinds of people – up, down, and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work others on what is important; is someone people like can quickly sense what will help or hinder when seeking to accomplish goals; eliminates roadblocks; creates focus Problem Solving Uses logic and established processes to solve difficult problems and achieve effective solutions; can see hidden problems; Is excellent at honest analysis; looks beyond the obvious ; doesn’t stop at the first answers • AHS&T Professional Leaders (PLs) • Clients, patients, families, whanau and caregivers • Multidisciplinary colleagues working for and with. in interprofessional ways • Directors of Nursing Services from the community, funding bodies, student or intern clinical liaison staff • PatientsOperational manager • Primary care - GPs, families and whānau other medical staff • Clinical Nurse Specialists AHST Professional Development Facilitator • LMC Access Holders Relevant professional organisations • Integrated Operations Centre Administration staff • Other service providers (DHBs, NGOs, PHO) • Clinical Directors/Clinical Leaders • Health and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managersexternal services/Charge Midwife Managersorganisations/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE stakeholders Education and Qualifications (or equivalent level of learning) • Registered Nurse/Midwife. • Holds dietitian with the New Zealand Dietitians Board with a current practising annual practicing certificate. • Holds a current portfolio (PDRP/QLP) or equivalent appropriate to the role. • Post-graduate diploma or degree in a relevant field. Hold an endorsed prescriber scope of practice • Experience • Nursing leadership experience. Recent clinical exposure or early career clinical experience and up-to- date knowledge in a variety of acute and outpatient clinical settings • A history working knowledge of a collaborative team approach. dietetic intervention techniques, including patient centred goal planning, malnutrition diagnosis and interventions, • Proven Experience of outpatient clinic and acute clinical credibility. caseload management • Extensive experience Interest in the health sector. paediatrics, or other clinical area • Extensive experience Leadership and supervision of assistant workforce as required • Use of NCP and IDNT in clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. care Knowledge and Skills Skills: • Strong clinical leadership and management Be computer literate with a broad based understanding of computer skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated including use of adult teaching basic Microsoft programmes, and learning principles. • Proficient in use of health related programmes, and telehealth platforms for delivery of care across the Southern District • Hold a full NZ drivers licence Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally A high level of confidentiality. interpersonal and communication skills • Forward thinkerAble to work in a supportive and honest manner • Able to motivate self and others • Able to gain peer credibility and respect • Able to accept responsibility for own actions • Able to problem solve and demonstrate initiative • ▇▇▇▇ to lead and support junior colleagues, flexible, courteous, self-motivated. and assistant workforce • Committed to continuous quality improvement. • Ability Able to liaise and network with colleagues at all levels. other centres • A reasonable level of fitness is required to cope carry out duties Legislative requirements • Practise in accordance with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standardsrelevant legislation, codes, policies etc. and upholds consumer rights • Uphold professional code of ethics Assessments and interventions (if appropriate to profession) • Undertake accurate and comprehensive assessments and evaluations • Plan and implement appropriate interventions • Provide relevant legislationeducation - including any relevant alternative options - in a format that can be clearly understood • Collaborate with patients-populations to set realistic, person-centred outcomes Evidence-based practice and research • Consistently refer to and relate practice to literature and research • Critique, discuss and disseminate evidence based best practice • Reflect on and evaluate the effectiveness of own practice Documentation • Maintain confidentiality of patient information and documentation • Adhere to Southern DHB’s documentation standards Culturally Sensitive Practice • Practices in a culturally safe manner • You adhere to professional and legislative standards of practice • You work according to the scope of your Annual Practising Certificate • Your interventions are realistic and based on best practice • You use standard measurement tools and equipment as set down by departmental or professional protocols • Your documentation is timely, clear, concise and accurate • You assist others to gain appropriate support and representation which reflects their cultural needs and preferences. • Ensure Treaty of Waitangi principles You implement evidence-based best practice procedures and Tikaka guidelines • You update your knowledge related to best practice guidelines and area of practice • You maintain a professional portfolio or participate in an approved CPD programme (as per professional requirements) • Participate in and contribute to the functioning of the interprofessional team • Attends and contributes to relevant department, clinical and team meetings, leading and facilitating such meetings as requested • Establish and maintain an effective working relationship with other staff Time management • Manage own time adopting a disciplined approach to establishing and following identified role-related priorities Skill Sharing • Share skills (as appropriate) with other health professionals and unregulated (assistant) workforces to enhance person centred outcomes • You have formal and informal systems in place for supporting colleagues • You maintain supervision records for students • You participate as a team member to ensure the best outcomes for patients/ people • Your tasks are fully integrated into scheduled and completed in a timely manner • You use recognised skill sharing processes such as the Calderdale framework to delegate parts of your practice to other team members Of Self • Develop both personally and professionally to meet the changing needs of your career and profession • Reflect on and evaluate the effectiveness of own practice • Develop and maintain professional competency • Appraisal, peer review, observed practice or other professional audits as applicable Of Others Contribute to the support and education of colleagues and students to enhance development of the profession • Consistently refer to and relate practice to literature and research • Critique, discuss and disseminate evidence based best practice • Provides interdisciplinary education in direct clinical area, or discipline specific teaching across teams. • Maintains an awareness of current developments in the clinical areas being worked in and make recommendations to changes in practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate Be involved in the preparation induction and training of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and newly appointed staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as Provides mentoring and clinical support and / or professional supervision where required/requested. • Participate collectively with other CNM/CMM You have formal and informal systems in place for supporting colleagues • You maintain supervision records for students • You implement evidence-based best practice procedures and guidelines • You update your knowledge related to provide best practice guidelines and area of practice • You maintain a collaborative approach to provide clinical service provision. professional portfolio or participate in an approved CPD programme (as per professional requirements) • Plan and manage own work to achieve desired results on time, within budget and to You hold current registration where applicable or as required standard. • Act as a role model for the SDHB organisational values.You maintain an up-to-date professional development plan
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of Priority Setting Spends his/her solutions time and suggestions turn out to be correct the time of others on what’s important; quickly zeros in on the critical few and accurate when judged over timeputs the trivial many aside; sought out by others for advice and solutionscan quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focus. Managing & and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to all kinds of people – - up, down, and sideways, inside and outside the organisationorganization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which Charge Nurse Managers / Associate Charge Nurse Managers / Clinical Immunisation Coordinators Children Young people want to do and whānau their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. • / care givers Nursing Directors Associate Directors of Nursing • Patients Nursing Council/Midwifery Council LMC, families Tamariki ora well child and whānau • well youth providers Immunisation Coordinators Unions, Professional Colleges and registration bodies Directorate Leadership Team Immunisation Advisory Centre (IMAC) Clinical Nurse Specialists • LMC Access Holders • Integrated Operations Centre • Leaders Health and Welfare Agencies Public Health, Population health services and staff NZNO and other relevant professional colleges, educational Institutions of nursing Medical and Allied Health Staff Community Members Southern DHB wide staff Schools , preschools and learning support services Kaupapa Maori health services General practice Other service providers (DHBsDHB, NGOs, PHOPHO and NGO) • Clinical Directors/Clinical Leaders • Health and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as a Registered Nurse/MidwifeNurse with the Nursing Council of New Zealand. • Holds Hold a current practising certificateNursing Council of New Zealand Annual Practising Certificate. • Holds a current portfolio Vaccinator training required and will be provided if necessary Competent Professional Development and Recognition Programme (PDRP) profile/QLPportfolio or equivalent. Experience One years’ post graduate (Nurse Entry to Practice or equivalent) experience, or be undertaking this currently. Please refer to attached area specific person specification if applicable. Experience in an equivalent appropriate clinical setting to the role. • Post-graduate diploma or degree in a relevant field. • Experience • Nursing leadership experience. • A history of a collaborative team approach. • Proven clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functionswhich you are being employed into. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge Demonstrate professional accountability within scope of practice. Demonstrated knowledge and demonstrated use experience in the areas of adult teaching child/youth assessment, family, whānau ora and learning principles. • public/ population health nursing is desirable Personal Qualities • Commitment Be a critical consumer of research and personal accountabilityembrace evidenced based practice when carrying out any task/function. • Excellent interpersonal skills, including Have a commitment to ongoing development of nursing skills and in-service education. Have the ability to work effectively with people at all levels as part of a team. Have ability to ‘work together’ in a collaborative manner. Have ability to ‘work smarter’ by being innovative and proactive. Accept responsibility for actions. Be prepared to undertake other duties as reasonably requested by Director of Nursing. Professional Responsibility Able to demonstrate knowledge, judgement and accountability in relation to professional, legal and ethical responsibilities and cultural safety. Promotes and environment that maximises patient’s safety, independence and quality of life and health. Accepts responsibility for ensuring that his/her nursing practice and conduct meet the standards of the organisationprofessional, ethical and relevant legislated requirements. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open Demonstrates the ability to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with apply the demanding physical requirements principles of the jobTreaty of Waitangi Te Tiriti o Waitangi to nursing practice. The following denote the key physical requirements Demonstrates accountability for the position: standingdirecting, walkingmonitoring and evaluating nursing care that is provided by enrolled nurses and others. Promotes an environment that enables health consumer safety, bendingindependence, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling quality of people, other reachinglife, and ability health. Practises nursing in a manner that the health consumer determines as being culturally safe. Reads and adheres to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledgeDHB vision, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codesvalues, policies and procedures. Represents the organisation and the nursing profession in a committed manner, projecting a professional image of nursing. Practises nursing in accord with relevant legislation/codes/policies and upholds health consumers rights derived from that legislation. • Ensure Accepts responsibility for actions and decision making within scope of practice. Identifies breaches of law that occur in practice and reports them to the appropriate person(s). Demonstrates knowledge of, and accesses, policies and procedural guidelines that have implications for practice. Uses professional standards of practice. Understands the Treaty of Waitangi/Te Tiriti o Waitangi principles and Tikaka best practice guidelines are fully integrated into its relevance to the health of Maori in Aotearoa/New Zealand. Demonstrates knowledge of differing health and socio-economic status of Maori and non-Maori. Applies the Treaty of Waitangi/Te Tiriti o Waitangi to nursing practice. • Encourage Understands accountability for directing, monitoring and evaluating nursing care provided by enrolled nurses and others. Seeks advice from a senior registered nurse if unsure about the role and competence of enrolled nurses and others when delegating work. Takes into consideration the role and competence of staff when delegating work. Makes appropriate decisions when assigning care, delegating activities and providing direction for enrolled nurses and others. Identifies and reports situations that affect health consumers or staff members’ health or safety. Accesses, maintains and uses emergency equipment and supplies. Maintains infection control principles. Recognises and manages risks to provide care that best meets the needs and interests of health consumers and the public. Applies the principles of cultural safety in own nursing practice. Recognises the impact of the culture of continuous learningnursing on health consumer’s care and endeavours to protect the health consumer’s wellbeing within this culture. Practises in a way that respects each health consumer’s identity and right to hold personal beliefs, positive critique values and goals. Assists the health consumer to gain appropriate support and representation from those who understand the health consumer’s culture, needs and preferences. Consults with members of cultural and other groups as requested and approved by the health consumers. Reflects on his/her own practice and values that impact on nursing care in relation to the health consumer’s age, ethnicity, culture, beliefs, gender, sexual orientation and/or disability. Avoids imposing prejudice on others and provides advocacy when prejudice is apparent. Management of Nursing Care Able to assess and manage health consumer care, is responsive to the consumers’ needs, supported by nursing knowledge and evidence based research. Provides planned nursing care to achieve identified outcomes. Undertakes a comprehensive and accurate nursing assessment of health consumers in a variety of settings. Ensures documentation is accurate and maintains confidentiality of information. Ensures the health consumer has adequate explanation of the status quo effects, consequences and use alternatives of evidence based practiceproposed treatment options. • Ensure there is adequate leadership Acts appropriately to protect oneself and principles of direction and delegation are adhered others when faced with unexpected health consumer responses, confrontation, personal threat or other crisis situations. Evaluates health consumer’s progress toward expected outcomes in partnership with health consumers. Provides health education appropriate to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timelinesshealth consumer within a nursing framework. Reflects upon, and staff responsibility evaluates with peers and experienced nurses, the effectiveness of nursing care. Maintains professional development. Contributes to care planning, involving health consumers and demonstrating an understanding of health consumers’ rights, to make informed decisions. Demonstrates understanding of the processes and environments that support recovery. Identifies examples of the use of evidence in efficient discharge planningplanned nursing care. • Build Undertakes practice procedures and maintain effective relationships skills in a competent and communication mechanisms with staffsafe way. Administers interventions, associated clinical treatments and support servicesmedications, (for example: intravenous therapy, calming and external agencies as applicablerestraint), within legislation, codes and scope of practice; and according to authorised prescription, established policy and guidelines. • Develop Undertakes assessment in an organised and implement audit systematic way. Uses suitable assessment tools and methods to assist the collection of data. Applies relevant research to underpin nursing assessment. Maintains clear, concise, timely, accurate and current health consumer records within a legal and ethical framework. Demonstrates literacy and computer skills necessary to record, enter, store, retrieve and organise data essential for care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate Provides appropriate information to health consumers to protect their rights and champion to allow informed decisions. Assesses the integration readiness of the SDHB Team based model health consumers to participate in health education. Makes appropriate professional judgement regarding the extent to which the health consumer is capable of participating in decisions related to his/her care. Discusses ethical issues related to health care/nursing practice, (for example: informed consent, privacy, refusal of treatment and rights of formal and informal health consumers). • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets Facilitates the health consumer’s access to appropriate therapies or interventions and respects the health consumer’s right to choose amongst alternatives. Seeks clarification from relevant members of the health care team regarding the individual’s request to change and/or refuse care. Takes the health consumer’s preferences into consideration when providing care. Understands emergency procedures and plans and lines of communication to maximise effectiveness in a crisis situation. Takes action in situations that compromise health consumer safety and wellbeing. Implements nursing responses, identifying procedures and implementing corrective actions as and if required in conjunction with protocols for managing threats to safety within the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership Identifies criteria for evaluation of expected outcomes of care. Evaluates the effectiveness of the health consumer’s response to prescribed treatments, interventions and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and health education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director health consumer and other health care team members. (Beginning registered nurses would seek guidance and advice from experienced registered nurses). Reflects on health consumer feedback on the evaluation of Nursing/Director nursing care and health service delivery. Checks health consumers’ level of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditureunderstanding of health care when answering their questions and providing information. Participate in developing Uses informal and managing annual and three year capital expenditure plan. • Report formal methods of teaching that are appropriate to the Associate Director health consumer’s or group’s abilities. Participates in health education, and ensures that the health consumer understands relevant information related to their health care. Educates health consumer to maintain and promote health. Identifies one’s own level of Nursing/Director competence and seeks assistance and knowledge as necessary. Determines the level of Nursing/Service Manager on a monthly basiscare required by individual health consumers. Accesses advice, financial performance including variations assistance, debriefing and corrective actionsdirection as necessary. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report Contributes to the Associate Director support, direction and teaching of Nursingcolleagues to enhance professional development. Updates knowledge related to administration of interventions, treatments, medications and best practice guidelines within area of practice. Takes responsibility for one’s own professional development and for sharing knowledge with others. Interpersonal Relationships To demonstrate effective interpersonal and therapeutic communication with health consumers, other nursing staff and inter-professional communication and documentation. Establishes, maintains and concludes therapeutic interpersonal relationships with health consumers. Practises nursing in a negotiated partnership with the health consumer and family/Director whanau where and when possible. Communicates effectively with health consumers and family/whanau and members of Nursing/Service Manager on a monthly basis, financial performance including variations the health care team. Maintains privacy and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and confidentiality in accordance with SDHB HIP Code, DHB policies and proceduresprocedures etc. • Proactively engage Behaves respectfully and with staff tolerance towards patients, colleagues and members of the wider healthcare team. Initiates, maintains and concludes therapeutic interpersonal interactions with health consumers. Incorporates therapeutic use of self and psychotherapeutic communication skills as the basis for nursing care for health consumers with mental health needs. Utilises effective interviewing and counselling skills in interactions with health consumers. Demonstrates respect, empathy and interest in health consumer. Establishes rapport and trust with the health consumers. Undertakes nursing care that ensures health consumers receive and understand relevant and current information concerning their health care that contributes to identify ideas informed choice. Implements nursing care in a manner that facilitates the independence, self-esteem and action plans safety of the health consumer and an understanding of therapeutic and partnership principles. Recognises and supports the personal resourcefulness of people with mental and/or physical illness. Acknowledges family/whanau perspectives and supports their participation in services. Uses a variety of effective communication techniques. Employs appropriate language to context. Provides adequate time for ▇▇▇▇/unit efficiency improvements discussion. Endeavours to establish alternative communication methods when health consumers are unable to verbalise. Accesses an interpreter when appropriate. Discussions concerning health consumers are restricted to settings, learning situations and cost reduction initiativesor relevant members of the health care team. Quality Inter-professional healthcare and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and To participate in service wide programmesinter-professional health care and quality improvement, evaluate the effectiveness of care and promote a nursing perspective within the inter-professional activities of the team. Collaborates and participates with colleagues and members of the health care team to facilitate and co- ordinate care. Recognises and values the roles and skills of all members of the health care team in accordance with Southern District Health Board policythe delivery of care. • Lead Participates in quality improvement activities to monitor and manage service level improve standards of nursing. Initiates referrals to other members of the health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters care team in a timely manner. When required, reporting outcomes assists in formulating and reviewing nursing standards, procedures and guidelines. Promotes a nursing perspective and contribution within the inter-professional activities of the health care team. Provides guidance and support to those entering as required • Ensure compliance including: all relevant standards students, beginning practitioners and legislation, those who are transferring into a new clinical area. Collaborates with the health safety, professional regulations, consumer and equipmentother health team members to develop plan of care. • Manage ▇▇▇▇/unit balanced scorecard Maintains and report documents information necessary for continuity of care and manage variationsrecovery. • Lead Develops a discharge plan and follow up care in consultation with the ▇▇▇▇/unit incident reporting health consumer and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with other members of the health care team. • Maintain professional Makes appropriate formal referrals to other health care team members and organisational quality standardsother health related sectors for health consumers who require consultation. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities Contributes to perform job in most effective manner. • Investigate opportunities the co-ordination of care to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme maximise health outcomes for the ▇▇▇▇/unit/ servicehealth consumer. • Performance is in alignment Collaborates, consults with HR quality audit standards, organisational requirements, and professional standardsprovides accurate information to the health consumer and other health professionals about the prescribed interventions or treatments. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil Demonstrates a continuous quality improvement culture. • Maintain comprehensive knowledge of current community services and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes resources and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational values.actively supports serv
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much Managing diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities irrespective of age and gender; supports equal and fair treatment and opportunity for all Priority Setting Spends own time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures time of organizations. Interpersonal Savvy Relates well to all kinds of people – up, down, and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work others on what is important; is someone people like working for can quickly sense what will help or hinder when seeking to accomplish goals; eliminates roadblocks; creates focus Problem Solving Uses logic and with. established processes to solve difficult problems and achieve effective solutions; can see hidden problems; Is excellent at honest analysis; looks beyond the obvious ; doesn’t stop at the first answers • Directors of Nursing Operational manager • Patients, families Clients • Other SSU coordinator • Service contractors • SSU Education and whānau • Clinical Nurse Specialists • LMC Access Holders • Integrated Operations Centre Quality Facilitator • Other service providers (DHBs• Multidisciplinary colleagues working in inter- professional ways • Primary care - GPs, NGOs, PHO) Midwives • Clinical Directors/Clinical Leaders • Health nurse managers and Welfare Agencies • Service Managers unit managers • Relevant Support Groups professional organisations • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit Administration staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Relevant external services/organisations/stakeholders Education and Qualifications (or equivalent level of learning) • Registered Nurse/Midwife. 3 years secondary education • Holds a current practising certificate. • Holds a current portfolio (PDRP/QLP) Level 3 or Level 4 Certificate in Sterilising Technology or equivalent appropriate to the role. qualification • Post-graduate diploma Level 5 Diploma in Advanced Sterilising Technology or degree equivalent qualification or complete within 2 years of appointment • NZSSA Registration is attained and maintained every 2 years Experience • A minimum of 5 years recent working experience in a relevant field. Sterile Services Unit • Experience Staff leadership experience • Nursing leadership experience. Problem solving experience • A history of a collaborative team approach. • Proven clinical credibility. • Extensive Measuring and monitoring performance experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. Knowledge and Skills Skills: • Strong clinical leadership Ability to work in a supportive and management skills. honest manner gaining peer credibility and respect • Extensive Ability to work in a team environment to lead and motivate, to lift and maintain innovation and standards • Has knowledge of AS/NZS 4187:2019 (Amendment) sterilisation standard • Has the health sector. technical knowledge to understand required parameters to operate and detect faults in all workplace equipment • Extensive knowledge Accepts responsibility of clinical quality their own actions and safetyknowns when to seek advice from SSU manager • Has ability to positively influence change and willingness to learn new tasks • Has the ability to demonstrate initiative and innovation to problem solving, best practice. to ensure service goals and objectives are maintained • Excellent group facilitation skills. Ability to prioritise and meet deadlines to a high standard of accuracy • Advanced communication techniques such as conflict resolution, diffusion Provides constructive and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • non-judgemental feedback to colleagues in real time Personal Qualities • Commitment Displays tact and diplomacy when handling information of a discreet and sensitive nature • Able to exercise sound judgement, negotiate and persuade toward a facilitated and workable outcome during conflict situations • High standard of personal accountability. work ethic with attention to detail • Excellent interpersonal skills, including ability Have a mature sense of responsibility • Able to accept change within the work environment • Able to be proactive instead of reactive to negate service disruption • Ability to maintain courteous rapport with colleagues • Can work effectively with people at all levels to meet deadlines or negotiates a change of the organisation. deadline • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with Has a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. written and verbal communication skills • Forward thinker, flexible, courteous, self-motivated. • Committed Has the necessary computer skills to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with achieve the demanding physical requirements of the jobposition • Be client focus • Must be able to work shifts if and when required, including weekends and public holidays • Good eye sight is essential • Must be physically fit: stand for long periods of time and able to lift and push within H&S guidelines Service Provision • The day-to-day operations run effectively to maintain service provision and delivery to meet the needs of clinical demands within allocated resources • Communicates effectively with all SSU team and other professional groups • You coordinate and lead available resources to meet service provision to clinical areas so that sterile products are available for clients when required • Contingency plans are implemented for equipment breakdowns, changes to staffing levels and / or service demands • Compromise to the required quality of service is elevated to SSU manager • Notifies SSU manager of any activity or circumstance that may impact onto supply of consumables that affects service delivery and budget • Coordination of workload matches peak times. The following denote Incoming workload is monitored to ensure priorities are identified and processed • You maintain good lines of communication with the key physical team to ensure effective operation of services including additional services demands are communicated to team members • You maintain open communication channels with clients and work toward improving service client relationship and satisfaction • You ensure relevant information is share with team Quality and Risk management • Actively contributes to quality improvements for service delivery to clients • Continuously identifies quality innovation and initiatives • Risks are identified and mitigated • All action plans are followed through, you seek support from SSU manager when required • You take an active part and provide leadership and support to the team when implementation of new initiatives and procedures occurs • Assists with implementation of product trials to improve service and ensures compliance to AS/NZS4187 • Identifies quality initiatives and presents information to SSU management • You notify SSU manager of areas of concern with service provision, staffing issues and non-compliance • Actively contributes to health & safety activities and ensure Infection Prevention Control processes are maintained while facilitating team to actively participate • Environment is kept clean, well maintained and safe • Scheduled checks and balance testing and monitoring is completed to required parameters and results documented. Take actions if parameters are not met. • Monitoring and auditing requirements for are completed on time • Deviations from best practice occurs, action taken to bring practice to requirement • Works with the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, E&Q facilitator on quality improvements and ability to participate in personal restraint if required. Clinical education requirements Leadership and Motivation • Actively creates and maintains a productive and positive work environment that meets best practice and service provision • Team members are motivated and their endeavours are valued • You lead and ▇▇▇▇▇▇ and maintain a culture cohesive team that strives for excellence in clinical works collaboratively to achieve service provision within allocated resources. • Promote excellence in clinical You supervise and work with team to lead and achieve required standards of output and quality • Encourage initiatives and innovation to enhance best practice and service provision through the sharing of • Knowledge is shared with team • Participates in managing poor performance • You promote a solution based culture to identify, initiate and promote change in relation to new knowledge, ideas, and research. changing clinical practice that meets service demands • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain You consistently act as a role model by demonstrating a high standard of clinical expertise within professional and technical competence that reflect the ▇▇▇▇/unit. DHB’s values • ▇▇▇▇▇▇ You collaborate with E&Q facilitator on quality and education initiatives Documentation • Maintain confidentiality of all information and documentation • Adhere to Southern DHB’s documentation standards • Ensures all documentation and records are completed to comply with quality and compliance requirements • Your documentation is timely, clear, concise and accurate • Report on quality and education activities monthly to SSU manager • You demonstrate a knowledge of Southern DHB information systems and is committed to ensuring staff are supported who are less familiar with the development systems until they acquire knowledge/skills to utilise them effectively Best Practice • To ensure consistently high standards of a cohesive team which works collaboratively processing medical devices, production goals and client service are maintained • Consistently refer to achieve optimal patient/ service outcomes. and relate practice to standards and medical device manufacturers instructions • Be active Discuss and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka disseminate evidence based best practice guidelines are fully integrated into practice. and changes to procedures • Encourage a culture You adhere to professional and legislative standards of continuous learning, positive critique of the status quo and use of evidence based practice. practice • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services You practice in accordance with operational plans department and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide DHB’s policies and processes. procedures • Ensure service delivery complies with Health You implement approved evidence-based best practice procedures and Disability sector guidelines • You maintain a sound knowledge of all sterilisation best practice, standards and relevant legislationprocedures • A safe working environment and practice is always promoted • Non-compliance is identified and resolved. Where a remedy cannot be identify, non-compliance is reported to SSU manager • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning Practice and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems procedures are developed and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model implemented for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work new medical devices in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate F&Q facilitator • All medical devices and processing equipment is maintained in developing and managing annual and three year capital expenditure plangood working order. • Report Deflective medical devices and processing equipment is identified, repaired and tested before returning to operational status Working in a collegial manner • Establish and maintains good working relationships within Sterile Services team and the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. wider multi- professional groups • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report contribute to the Associate Director functioning of Nursing/Director Sterile Services • You participate as a team member to ensure the best outcomes for patients/ people • Be a resource of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. information to lead the SSU team • Work closely collaboratively with Analyst E&Q facilitator, trainers, manager • Demonstrate commitment to understand variances an open and operationalise mitigating strategies. • Participate in annual budgeting process inclusive culture with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. an emphasis on collaboration with other professional groups Time management • Manage capital expenditure within annual capital expenditure plansown time, adopting a disciplined approach to establishing and in accordance with SDHB policies following identified role-related priorities • Your tasks are scheduled and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters completed in a timely mannermanner • Deadlines for goals, reporting outcomes as required objectives and projects are met • Ensure compliance including: all relevant standards You are committed to achieving results through hard work and legislation, health safety, professional regulations, and equipment. attention to detail Culturally Sensitive Practice • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals Practices in a more efficient wayculturally safe manner • In your interpersonal relationships you show respect, sensitivity and cultural awareness • Differences are acknowledged by respecting spiritual beliefs, cultural practices and lifestyle choices Undertaking duties from time to time that may be in addition to those outlined above but which fall within your capabilities and experience. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the Southern DHB Organisational Values. • You respond positively to requests for assistance in own and other areas, demonstrating adaptability and willingness. • You produce work that complies with SDHB organisational valuesprocesses and reflects best practice. • Live and support the DHB values in everything you do.
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of Priority Setting Spends his/her solutions time and suggestions turn out to be correct the time of others on what’s important; quickly zeros in on the critical few and accurate when judged over timeputs the trivial many aside; sought out by others for advice and solutionscan quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focus. Managing & and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to all kinds of people – - up, down, and sideways, inside and outside the organisationorganization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which • Population Health Team / Cervical Screening Advisor & Sexual health staff • Patients, Families and ▇▇▇▇▇▇ • Chief Nursing and Midwifery Officer • NCSP • Māori Health Directorate • Relevant national, regional and community agencies, working with Maori, Pacific and Asian people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. • Directors of Nursing • PatientsBSOS Screening support Services staff • Associate Directors of Nursing • Relevant national, families regional and whānau community agencies, working with Maori, Pacific and Asian people • Clinical Nurse Specialists Directorate Leadership Team • LMC Access Holders Nursing Council/Midwifery Council • Integrated Operations Centre Colposcopy Services • Unions • All other departments as appropriate • NZNO and other relevant professional colleges of nursing and midwifery • Community Members • Educational Institutions • PHO and GP’s • Industry • NGO’s and Youth Health Sector • HWNZ • Other service providers (DHBs, NGOs, PHO) • Clinical Directors/Clinical Leaders • District Health and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff Boards The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registration as a Registered Nurse/MidwifeNurse with the Nursing Council of New Zealand. • Holds Hold a current practising certificateNursing Council of New Zealand Annual Practising Certificate. • Holds Be a current portfolio NCSP certified Smear Taker • Competent Professional Development and Recognition Programme (PDRP) profile/QLP) portfolio or equivalent appropriate to the roleequivalent. • Post-Proficient Professional Development and Recognition Programme (PDRP) profile/portfolio or equivalent. Experience • One years’ post graduate diploma (Nurse Entry to Practice or degree in a relevant fieldequivalent) experience, or be undertaking this currently. • Experience • Nursing leadership experience. • A history of a collaborative team approach. • Proven clinical credibility. • Extensive Demonstrated knowledge and experience in the areas of public health sector. • Extensive experience of clinical quality and safetynursing, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functionsyouth health nursing, primary care or community nursing. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge Demonstrate professional accountability within scope of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational values.Authorised vaccinator
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much Managing diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities irrespective of age and gender; supports equal and fair treatment and opportunity for all Priority Setting Spends own time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures time of organizations. Interpersonal Savvy Relates well to all kinds of people – up, down, and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work others on what is important; is someone people like working for can quickly sense what will help or hinder when seeking to accomplish goals; eliminates roadblocks; creates focus Problem Solving Uses logic and with. established processes to solve difficult problems and achieve effective solutions; can see hidden problems; Is excellent at honest analysis; looks beyond the obvious ; doesn’t stop at the first answers • Directors of Nursing Pharmacy staff (including Clinical Trials Pharmacist) • PatientsClients, families patients, families, whanau and whānau caregivers • Multi-disciplinary colleagues (including medical, nursing and allied health) • Clinical Nurse Specialists Research Associates/Organisations/Groups • LMC Access Holders International auditors • Integrated Operations Centre Operational manager & Team Leader • Medsafe, Ministry of Health • Clinical Trials units (from various specialities) • Medicines Control • Heath Research South • Couriers • Other hospital pharmacies • Relevant professional organisations • Other service providers (DHBs, NGOs, PHO) • Clinical Directors/Clinical Leaders • Health and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered Nurse/Midwife. • Holds Must have registration as a current practising certificate. • Holds a current portfolio (PDRP/QLP) or equivalent appropriate to Pharmacist with the role. • Post-graduate diploma or degree in a relevant field. • Experience • Nursing leadership experience. • A history Pharmacy Council of a collaborative team approach. • Proven clinical credibility. • Extensive experience in New Zealand under the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge provisions of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provisionHealth Practitioners Competence Assurance Act. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current an annual practising certificate • Maintain competency in all mandatory competency domains (M1- Professionalism in Pharmacy, M2 – Communication and logs in Collaboration), and the appropriate reporting systemoptional domains as required for the area of responsibility and pharmacist grade. • Ensure rosters are developed Post Graduate qualification(s) in accordance with approved core roster resource levels and SDHB Rostering Standards and budgetsclinical pharmacy. Experience • Must be a registered Pharmacist • Prior Hospital experience is desirable but not essential • Prior Clinical Trials experience is desirable but not essential. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational values.Aseptic compounding experience
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture Planning Accurately scopes out length and difficulty of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear projects. Sets objectives and measures; monitors process, progress, goals. Breaks down work into the process steps. Develops schedules and task/people assignments. Anticipates and adjusts for problems and roadblocks. Measures performance against goals. Evaluates results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Savy Relates well to all kinds of people – - up, down, and sideways, inside and outside the organisation; builds . Builds appropriate rapport; builds . Builds constructive and effective relationships; uses . Uses diplomacy and tact; can . Can defuse even high-tension situations comfortably. Motivating Others Priority Setting Spends their time and the time of others on what's Important. Quickly zeros in on the critical few and puts the trivial many aside. Can quickly sense what will help or hinder accomplishing a goal. Eliminates roadblocks. Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and withfocus. • Directors Gastroenterology Clerical Team • Primary Care • Gastroenterology Clinical Team • South Island Alliance • National Bowel Screening Team • Ministry of Nursing Health • Patients, families and whānau Surgical Directorate • Clinical Nurse Specialists • LMC Access Holders • Integrated Operations Centre • Other service providers (DHBs, NGOs, PHO) • Clinical Directors/Clinical Leaders • Health and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff Medical Directorate Management The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered Nurse/MidwifeMinimum level 3 NCEA. • Holds a current practising certificate. • Holds a current portfolio (PDRP/QLP) or equivalent appropriate to the role. • Post-graduate diploma or degree in a relevant field. • Experience • Nursing leadership At least 3-5 years clerical administration experience • Medical administration experience. • A history of a collaborative team approach. • Proven clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. Knowledge and Skills • Strong clinical leadership Knowledge of office systems and management • procedures. • Evidence of good literacy and numeracy skills. • Extensive Excellent computer skills, including knowledge of the health sectorMicrosoft Word, Excel and Outlook (e- mail). • Extensive knowledge Experience and understanding of clinical quality and safety, best practiceMedical Terminology. • Excellent group facilitation skillsFamiliar with hospital electronic patient management systems. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent High standard of interpersonal communication skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity written and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvementverbal. • Ability to liaise understand and network at all levelsfollow written or verbal instructions. • A reasonable level of fitness is required Ability to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, work well in a team and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resourcesgood interpersonal relationship. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, Attention to detail and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within accuracy in work output Service Support Undertake duties associated with the ▇▇▇▇/unitposition, as required to maintain an efficient service, including up skilling as required/directed by the manager. • ▇▇▇▇▇▇ Provide timely and accurate confidential administrative support to enable the development efficient functioning of a cohesive team which works collaboratively the service • Set-up and maintain effective electronic and paper filing systems and procedures relevant to achieve optimal patient/ service outcomesthe service, enabling quick access to information. • Be active Identify potential improvements to systems and visible within processes to ensure the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical carecontinuous improvement of administrative duties. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective Demonstrate attention to detail and positive interactions with patients/ clients, staff, visitors and other agenciesaccuracy. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage Demonstrate a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered willingness to by all staff. Service Planning and Delivery Lead and manage wards/units adapt to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the changing needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build Demonstrate ability to train or provide guidance to new employees in the workplace • Evaluates situations and maintain effective relationships identifies existing or potential problems and communication mechanisms with staff, associated clinical and support services, and external agencies as applicableopportunities. • Develop and implement audit care pathways in conjunction with clinical staffAll duties performed to a high standard. • Ensure integrated care plans Prompt response to requests. • Enquires are utilised handled efficiently, promptly and appropriately. • Efficient transactional processing. • Adherence to work practice in clinical line with organisational and finance policies. • Accurate high quality documentation produced in a timely manner. • Incoming phone calls and visitors are given exceptional customer service. • Prioritise work to ensure efficient service delivery. • Facilitate Recognise that everyone is entitled to consideration and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational values.respectful care without prejudice
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to all kinds of people – people—up, down, and sideways, inside and outside the organisationorganization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which others Relates well to all kinds of people. Builds appropriate rapport, and constructive effective relationships. Encourages performance, and builds energy and enthusiasm for collective outputs. Process Management Good at figuring out the process necessary to get things done; knows how to organize people want and activities; understands how to do their bestseparate and combine tasks into efficient work flow; knows what to measure and how to measure it; can motivate many kinds of direct reports see opportunities for synergy and team or project membersintegration where others can’t; can assess each person and get the best simplify complex processes; gets more out of him/herfewer resources. Problem Solving Can effectively cope with change; pushes tasks can shift gears comfortably; can decide and decisions downact without having the total picture; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. • Directors of Nursing • Patients, families and whānau • Clinical Nurse Specialists • LMC Access Holders • Integrated Operations Centre • Other service providers (DHBs, NGOs, PHO) • Clinical Directors/Clinical Leaders • Health and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff The expertise required for a person to be fully competent isn’t upset when things are up in the roleair; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty; able to identify patterns and opportunities from seemingly disparate issues. Position specific competencies: ESSENTIAL DESIRABLE Education Planning Accurately scopes out length and Qualifications (or equivalent level difficulty of learning) • Registered Nursetask and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/Midwife. • Holds a current practising certificate. • Holds a current portfolio (PDRP/QLP) or equivalent appropriate to the role. • Post-graduate diploma or degree in a relevant field. • Experience • Nursing leadership experience. • A history of a collaborative team approach. • Proven clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality people assignments; anticipates and safety, best practice. • • Critical consumer of research adjusts for problems and embraces evidenced based practice when carrying out tasks/functions. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service roadblocks; measures performance against key performance indicator targetsgoals, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational valuesevaluates results.
Appears in 1 contract
Sources: Individual Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customersstakeholders; gets first hand customer stakeholder information and uses it for improvements in products and services; acts with customers patients and their family/whanau in mind; establishes and maintains effective relationships with customers patients and colleagues and gains their trust and respect respect. Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For for Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Managing Diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities, ages and both sexes; hires variety and diversity without regard to class; supports equal and fair treatment and opportunity for all. Engages others and partners with Māori in the vision and values to meet future needs of the people we care for. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility Dealing with Ambiguity Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Building Effective Teams Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations their work; knows how to get things done both through formal channels and defines success in terms of the informal networkwhole team; understands creates a feeling of belonging in the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizationsteam. Interpersonal Savvy Relates well to all kinds of people – people—up, down, and sideways, inside and outside the organisationorganization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do Internal Nurse Director Midwifery Director Patients (and their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. • Directors of Nursing • Patients, families and whānau • Clinical Nurse Specialists • LMC Access Holders • Integrated Operations Centre • Other service providers (DHBs, NGOs, PHOfamily / ▇▇▇▇▇▇ / caregivers) • Clinical Directors/Clinical Leaders • Health and Welfare Agencies • Medical staff Service Managers • Relevant Support Nurses - Outpatient and ▇▇▇▇ Day Surgery staff Operating Theatre management and staff Other Health Professionals External Other Health Care Providers Community Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago Dunedin School of MedicineMedicine KNOWLEDGE, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff EXPERIENCE AND SKILLS REQUIRED The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education - Specialist qualifications recognised by RANZCOG or equivalent. - General Qualifications recognised by the New Zealand Medical Council. - All new consultants are assessed via the clinical director when employed regarding competency. - Experience in General Gynaecology, Obstetrics, interest in Urogynaecology. - Interest in and Qualifications (or equivalent level knowledge of learning) • Registered Nurse/MidwifeFamily planning, including terminations of pregnancy. • Holds a current practising certificate. • Holds a current portfolio (PDRP/QLP) or equivalent appropriate - Able to the role. • Post-graduate diploma or degree in a relevant field. • Experience • Nursing leadership experience. • A history work as part of a collaborative team approach. • Proven clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model - Accept responsibility for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational values.
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Managing Diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities, ages and both sexes; hires variety and diversity without regard to class; supports equal and fair treatment and opportunity for all Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgmentjudgement; most of if his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations worksolutions Process Management Good at figuring out the processes necessary to get things done; knows how to get things done both through formal channels organize people and the informal networkactivities; understands the origin how to separate and reasoning behind key policies, practices, combine tasks into efficient workflow; knows what to measure and procedureshow to measure it; understands the cultures of organizations. can see opportunities for synergy and integration where others can't; can simplify complex processes Interpersonal Savvy Relates well to all kinds of people – people, up, down, and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse diffuse even high-tension situations comfortably. comfortably Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual everyone feel his/her work is important; is someone people like working for and with. • Directors of Nursing Anaesthetic Technician Coordinator • PatientsClients, families patients, families, whanau and whānau caregivers • Anaesthetic Technician Clinical Educator • Anaesthetic Technician Professional Leader • Service Manager Perioperative and ICU • Leaders – Perioperative Clinical Leaders, Allied Health Scientific, and Technical Professional Leaders • AHST Professional Development Facilitator • Administration staff • Clinical Nurse Specialists Engineering • LMC Access Holders Directorate and Executive leadership teams • Integrated Operations Centre Tertiary training institutions (Universities) - Auckland University of Technology (AUT) • Relevant professional organisations - New Zealand Anaesthetic Technicians Society (NZATS); Medical Sciences Council Other service providers (DHBs, NGOs, PHO) • Clinical Directors/Clinical Leaders • Health and Welfare Agencies • Service Managers • Relevant Support Groups external services/ organisations/ stakeholders • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers District Health Boards • University of Otago School of Medicine, Otago Unions This role provides onsite clinical leadership and Southland Polytechnics • Practice Development Unit staff • Professional Colleges operational management to the Anaesthetic Technician service. Ensuring clinical activity is delivered in a safe and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff The expertise required for a person ethical manner. This role will partner with key roles within the perioperative service to be fully competent in the roleoptimise patient care. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • New Zealand Registered Nurse/Midwife. Anaesthetic Technician • Holds a current practising certificate. Current Annual Practising Certificate • Holds a current portfolio (PDRP/QLP) or equivalent appropriate Post graduate qualification Experience • Recent clinical experience • Credibility as an Anaesthetic Technician • A commitment to the role. • Post-graduate diploma or degree in a relevant field. development of the Anaesthetic Technician profession • Experience • Nursing leadership experience. • A history of a collaborative team approach. in problem solving, priority setting, and planning • Proven clinical credibility. leadership skills • Extensive Over 5 years clinical experience in the health sector. • Extensive Management experience of clinical quality • Leading and safety, best practice. facilitating a professional team • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. Knowledge and Skills • Strong Understands the roles of Anaesthetic Technicians and Trainees within clinical area of practice • Ability to utilise the specialist knowledge base of the team • A working knowledge of ANZCA Standards, PS8 (2003) • Working knowledge of Microsoft Office suite; computer savvy Personal Qualities • Highly organised • Open to feedback • Ability to quickly assess and solve problems • Well-developed interpersonal and communication skills • Ability to lead, facilitate and coach a professional team effectively • Ability to self-evaluate and reflect on practice • Highly motivated and able to work in a stressful environment, maintaining high standards at all times • A commitment to cultural awareness and its application to Anaesthetic Technician practice Provide day to day clinical leadership and operational support to the team • Caseload management skills. is optimised • Extensive knowledge Workflow is planned • CAPEX is planned Utilise the appropriate computer systems to ensure that payroll and financial information is maintained Communication Deployment of staff Leave Management Clinical Advice Rostering Equipment Represents the team Recruitment and Retention Performance Strategic • Completion and authorisation of timesheets • Completion and authorisation of Oracle Financials • To listen to concerns of staff and resolve without the need to escalate to the Service Manager • Communicate regularly with leaders of associated teams • Direct day to day deployment of staff as required using skill mix and clinical experience of the health sector. team • Extensive knowledge Requests to services are appropriately responded to • Approve leave for staff while ensuring appropriate staffing levels are maintained to support service delivery • Source of clinical quality advice, support, and safety, best practice. guidance to the team • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion Ensure appropriate and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope timely consultation with the demanding physical requirements wider clinical team on clinical issues • Completes Safety 1st investigations • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with SDHB rostering standards • Facilitate trialling of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinerynew equipment/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership consumables • ▇▇▇▇▇▇ the development of a cohesive team that works collaboratively to achieve optimal patient / service outcomes • Represents the clinical team, and where requested service at relevant department, clinical and team meetings • Leads and facilitates meetings as required • Works in collaboration with Service Manager and Professional Leader to identify future workforce needs – recruitment, succession planning and career development • Monitors resources and coordinates management of locums • Escalate any clinical practice concerns that cannot be resolved to the Service Manager • In partnership with the Professional Leader support remedial performance/competency improvement processes • Maintain knowledge of current and emerging strategic priorities for the anaesthetic and surgical services Clinical orientation • Facilitate training and orientation of staff • Support the local provision of high-quality education and support for staff Learning • Leads and fosters a learning environment for the team • Supports Anaesthetic Technician Clinical Educator(s) role • Oversees orientation of new staff • Encourages a culture that strives for excellence in clinical service provision within allocated resources. of continuous learning, positive critique of the status quo Service Improvement • Lead and facilitate initiatives • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. research • Encourage innovation and practice initiatives that enhance clinical care or service provision. provision Evidence-based practice and research • Maintain Consistently refer to and relate practice to literature and research • Critique, discuss and disseminate evidence based best practice • Reflect on and evaluate the effectiveness of own practice Working in a collegial manner • Contribute to the support and education of colleagues and trainees/students to enhance development of the profession • Participate in and contribute to the functioning of the team • Establish and maintain an effective working relationship with other staff • Facilitates the development of clinical leadership as appropriate • Identify and facilitate projects to improve efficiency and effectiveness of service provision • Implement evidence-based best practice procedures and guidelines • You update your knowledge related to best practice guidelines and area of practice • You maintain a professional portfolio or participate in an approved CPD programme (as per professional requirements) • You have formal and informal systems in place for supporting colleagues • You participate as a team member to ensure the best outcomes for patients/ people • Facilitates a patient focused service within the team • Provide oversight of staff that are working to ensure they have a suitable level of competence for practice as per requirements of the relevant registration bodies • Oversee systems to monitor professional standards of all staff • Support the process for staff to have a professional development plan and annual appraisal • Evidence of overseeing credentialing processes • Professional Development plans and annual appraisals in place • There is a high standard of clinical expertise within the ▇▇▇▇/unitProfessional Development – self Identify areas for personal and professional development. • ▇▇▇▇▇▇ the Training and development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. goals are identified/agreed with your manager • Be active Performance objectives reviewed annually with your manager • You actively seek feedback; reflect and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. accept constructive feedback • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required quality improvement initiatives in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely collaboratively with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basisOccupational Health, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and Infection Control to maintain organisational standards • Liaise with appropriate Quality staff to monitor quality/risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. standards • Ensure delivered Delivered work is planned, delivered, planned and implemented consistently against quality standards. standards • Continuously identify Continually seek quality improvement opportunities to perform job role in most an effective manner. and efficient manner • Investigate opportunities Establish and maintain strong and effective relationships with stakeholders and the wider DHB staff and community • Ensure all relationships work to achieve goals in a more efficient way. • Lead and support the implementation benefits of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, DHB’s strategic intent and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process best interests of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints patients and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational valuesstakeholders.
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Problem Solving Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers. Process Management Good at figuring out the processes necessary to get things done; knows how to organise people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can’t; can simplify complex processes; gets more out of fewer resources. Organisational Agility Knowledgeable about how organisations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organisations Informing Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or the organisation; provides individuals information so that they can make accurate decisions; is timely with information. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to all kinds of people – up, down, and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and • RMO Unit team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. • Directors of Nursing Candidates • Patients, families and whānau • Clinical Nurse Specialists • LMC Access Holders • Integrated Operations Centre Prevocational Educational Supervisors • Other service providers (DHBs, NGOs, PHO) • Clinical Directors/Clinical Leaders • Health and Welfare Agencies Districts / Hospitals • Service Managers/General Managers • Relevant Support Groups Medical Council of NZ • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers Service Administrators • University of Otago School of MedicineRMO Unions • People and Communication team • Wider hospital services such as Payroll, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff Occupational Health, Digital Team The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered Nurse/Midwife. • Holds a current practising certificate. • Holds a current portfolio (PDRP/QLP) NCEA Level 3 or equivalent appropriate • Human Resources or Business Administration Qualification or Equivalent Experience • At least 2 – 5 years Administration or Coordination experience • Customer service experience • Demonstrated experience in adapting to the role. • Post-graduate diploma or degree in a relevant field. time critical demands including ability to manage workload and priorities • Experience • Nursing leadership experience. • A history of a collaborative team approach. • Proven clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. or other public sector environment desirable Knowledge and Skills • Strong clinical leadership Proven organisations skills including strong attention to detail • Proactively networks and management skillsmaintains contact with staff at all levels of the origination, stakeholder, suppliers and external agencies both on a formal and informal basis. Takes responsibility to establish contact and build relationships with key people • Extensive Excellent knowledge of the health sector. administration policies, systems and procedures • Extensive Significant knowledge of clinical quality health and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • Disabilities Services Personal Qualities • Self starter with a can-do attitude ability to inspire and influence others to action • Ability to ▇▇▇▇▇▇ and maintain excellent relationships • Enquiring mind, pursues continuous improvement • Balanced outlook that lends to fast, pragmatic decisions and actions based on sound judgment • Commitment and personal accountability. • Appreciates and values diversity • Ability to work both independently and within a team with minimal supervision • Able to set work priorities and meet deadlines • Evaluates situations and identifies existing problems or opportunities. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts Ability to effectively communicate verbally and in writing with discretion, sensitivity and integrity at all timesa variety of people. • Is adaptable A natural, open manner and flexible – open level of self-confidence, which helps generate trust and good working relationships Administration of the Prevocational Medical Training Programme The RMO Unit Coordinator will support the RMO Unit, the Prevocational Educational Supervisors and Medical Director Training and Education; by coordinating administrative tasks to ensure the smooth operation of the Prevocational Medical Training Programme • Act as Secretariat for the Prevocational Medical Training and Management Committee • Administration of the MCNZ Eport • Allocation of House Officers to the correct clinical attachment within the Eport • Follow up with House Officers and Clinical Supervisors to ensure regular meetings have been held and updated into the Eport • Coordinating and supporting the end of year Advisory Panels • Support the Committee in preparation for MCNZ accreditation visit and the provision of the annual report • Seeking the accreditation and reaccreditation of runs as is needed, including seeking the setting up of clinical supervisors in the Eport • Ongoing liaison with the RMO Advisor regarding Eport compliance • Liaison with Medical Council team members as necessary • Development and maintenance of a Prevocational Medical Training manual • Coordination, in conjunction with the teaching group committee, of room bookings for the year, including any technology requirements • Holding the House Officers’ tracers during protected teaching (2 x weekly) • Agendas and minutes of the meeting are correct and circulated in a timely manner • House Officers and Clinical Supervisors complete the meeting requirements as per Council expectations • Accreditation self assessments are prepared in advance • Eport content relating to runs and associated supervisors is correct • The RMO Advisor and Team Leader are aware of any issues with compliance Maintenance of RMO Run Description Database The RMO Unit Coordinator will ensure run descriptions are up to date with all undergoing regular review to ensure currency • Administration of the Run Description Database • Provision of support to services when undertaking a review • Regular scheduling of reviews to ensure currency of descriptions • Liaison with Union delegates and advocates as necessary • Run descriptions are accurate • Services complete run reviews accurately and timely Provision of support for services to manage change (processes The RMO Unit Coordinator will provide services with support and guidance to manage change • Provide timely guidance to services seeking information on how to manage change • Services complete change processes accurately and in keeping with Te Whatu Ora policies and the two RMO Collective Agreements • Develop and maintain change process guidelines that are in keeping with Te Whatu Ora policies and the two RMO Collective Agreements • Develop and meaning a change database to ensure details of any changes are correctly captured and archived • Documented processes are easy to follow and up to date Administration of the RMO Unit TEAMS and SharePoint sites The RMO Unit Coordinator will be responsible for ensuring the RMO Unit TEAMS and SharePoint sites are appropriate and contain relevant data to support RMOs and those managing this group • Administration of the RMO Unit TEAMS and SharePoint sites • Development and seeking of material for the two sites • Regular review of stakeholders about the usefulness of the information on the site • Information contained in the sites is accurate and relevant • The sites are easy to navigate • Stakeholder feedback is acted upon in a timely manner Coordination of Community Based Attachments The RMO Unit will provide support to the RMO Unit Manager and Advisors with the coordination of Community Based Attachments • Development and maintenance of the CBA Booklet which highlights aspects of working in individual CBAs • Schedule and arrange the regular CBA Clinical Supervisor evenings • The CBA booklet is a useful tool used by all House Officers when preferencing their runs • The CBA Clinical Supervisor evenings are well advertised Facilitation of ACE process The RMO Unit Recruitment Coordinator will coordinate the ACE process on behalf of Te Whatu Ora Southern • In collaboration with the RMO Unit team, facilitate the process so that representatives from Southern attend the annual ACE webinar • Facilitate the annual ACE selection process by arranging the selection meeting and providing hard copy applications as requested • Updating the ACE website with ranking details including the total number of positions available • Southern is showcased in a positive image • The ACE process is completed smoothly and without error Other Coordination Activities The RMO Unit Coordinator will provide the wider RMO Unit team with support in the coordination of activities related to the day-to-day management of the RMO workforce including, but not limited to, those below: • Provision of support to the RMO Advisors by administering functions such as annual leave ballots and seeking run preferences • Provision of support to the RMO Advisors in administrative functions such as communicating run allocations and other notifications • Where requested, entering and approval of RMO daily shifts in the Time and Attendance system • Monthly collation of data to inform the RMO Unit Manager’s monthly report • Undertaking projects to support RMO Unit quality improvement initiatives • Provision of support, by way of reference seeking, data entry or negative)other similar activity, to the RMO Unit Recruitment Coordinator during • RMO Advisors are more able to focus on their core roles • Information provided to the RMO Unit Manager is reliable and timely the Annual Recruitment Cycle as needed and where time permits • The RMO Unit Coordinator will undertake projects from time to time. These projects will be focused on service improvement and enhancing the role of the RMO at Southern. Team and Individual performance Participate in and contribute to the internal development and functioning of the team • Actively engage with and support colleagues, taking personal responsibility for ensuring effective working relationships with all team members. • Innovative Contribute to team communication and flexible with a positive problem solving approach in all situationslearning activities. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network Can deal comfortably with Managers at all levels. • A reasonable level of fitness is required Promote and adhere to cope with the demanding physical requirements philosophy and values of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, DHB mission and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unitvalues. • ▇▇▇▇▇▇ and support commitment to achieving the development highest level of a cohesive team which works collaboratively health and safety, including identification and reporting of all hazards, assistance in resolving issues that may cause harm to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavoursstaff, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan safely at all times. Financial Management Work within budgets for the financial year, • Continue personal development by identifying and work engaging in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing formal and managing annual and three year capital expenditure planinformation personal development opportunities. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations Suggest and corrective actionscontribute new ideas. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate Active participation in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional Collegial support and organisational quality standardsstrong working relationships evident with other team members. • Ensure delivered work is planned, delivered, Engagement with the values and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation expectations of the Releasing Time role Undertaking duties from time to Care programme for the ▇▇▇▇/unit/ servicetime that may be in addition to those outlined above but which fall within your capabilities and experience. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for Te Whatu Ora – Health New Zealand, Southern’s Organisational Values. • You respond positively to requests for assistance in own and other areas, demonstrating adaptability and willingness. • You produce work that complies with the SDHB organisational valuesorganisations processes and reflects best practice. • Research undertaken is robust and well considered. • Live and support the organisations values in everything you do. Identifying areas for personal and professional development. • Training and development goals are identified/agreed with your manager. • Performance objectives reviewed annually with your manager. • You actively seek feedback and accept constructive criticism. Taking all practicable steps to ensure personal safety and the safety of others while at work, in accordance with Te Whatu Ora, Southern Health, Safety and Wellbeing policies, procedures and • You understand and consistently meet your obligations under the organisations Health and Safety policy/procedures.
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much Managing diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities irrespective of age and gender; supports equal and fair treatment and opportunity for all Priority Setting Spends own time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures time of organizations. Interpersonal Savvy Relates well to all kinds of people – up, down, and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work others on what is important; is someone people like working for can quickly sense what will help or hinder when seeking to accomplish goals; eliminates roadblocks; creates focus Problem Solving Uses logic and with. • Directors of Nursing • Patientsestablished processes to solve difficult problems and achieve effective solutions; can see hidden problems; Is excellent at honest analysis; looks beyond the obvious ; doesn’t stop at the first answers AHS&T Professional Leaders (PLs) Clients, families patients, families, whanau and whānau • Clinical Nurse Specialists • LMC Access Holders • Integrated Operations Centre • caregivers Multi-disciplinary colleagues Services from the community, funding bodies, student or intern clinical liaison staff Operational manager Primary care - GPs, other medical staff AHST Professional Development Facilitator Relevant professional organisations Administration staff Other service providers (DHBs, NGOs, PHO) • Clinical Directors/Clinical Leaders • Health and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered Nurse/MidwifeMust have registration as a Pharmacist with the Pharmacy Council of New Zealand under the provisions of the Health Practitioners Competence Assurance Act. • Holds Maintain an annual practising certificate Maintain competency in all mandatory competency domains (M1-Professionalism in Pharmacy, M2 – Communication and Collaboration), and the optional domains as required for the area of responsibility and pharmacist grade. Post Graduate qualification(s) in clinical pharmacy. Experience Must be a current registered Pharmacist Prior Hospital experience is desirable but not essential Knowledge and Skills: Maintain an annual practising certificatecertificate Maintain competency in all mandatory competency domains (M1-Professionalism in Pharmacy, M2 – Communication and Collaboration), and the optional domains as required of the area of responsibility and pharmacist grade. • Holds Participate in continuing education on a current portfolio (PDRP/QLP) regular basis, using the resources provided and documenting in the approved manner. Report any practice or equivalent appropriate procedure that does not comply to the role. • Post-graduate diploma or degree operational Manager and/or professional lead Dispense Prescriptions Comply with all relevant legislation and the NZ Pharmacy Standards Dispense prescriptions in a relevant fieldconsistent, accurate manner Respond to all prescriptions promptly Maintain and demonstrate competency in all Competency Domain O3 – Supply and Administration of Medicines Maintain computer records of all dispensing in an accurate manner Maintain all documentation of near misses, incidents and interventions made within the dispensary. • Experience • Nursing leadership experience. • A history of a collaborative team approach. • Proven clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality Maintain and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive apply knowledge of the health sector. • Extensive knowledge Pharmaceutical Schedule and Section H. Supervise and monitor dispensing practice of clinical quality and safetypharmacy technicians, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of peopleassistants, other reaching, non-pharmacist staff and ability to participate students Clinical Pharmacy Demonstrate and maintain competency in personal restraint if required. Clinical Leadership Competency Domain O1 - Health and Medicine Management Review patient medication charts in rostered ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, (s) Provide accurate and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇timely response to all information requests Attend Consultant ▇▇▇▇ the development of a cohesive team which works collaboratively round where appropriate Provide medication lectures as required to achieve optimal patient/ service outcomesstaff groups. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good Comply with clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors pharmacy standards as defined by NZHPA Clinical Standards Manual and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, pharmacy policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units procedures as directed Provide discharge counselling as required Use pharmacokinetic knowledge to provide efficient therapeutic drug monitoring Maintain records of all interventions made and effective services. Participate document all relevant information in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services the patients clinical notes Drug Information Show competency in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Domain O1- Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence Medicines Management Provide responses to the SDHB delegations of authority. • Effectively utilise Southern District Health Board all drug information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters requests in a timely manner, reporting outcomes dependant on users requirements Ensure accuracy and relevance of all information supplied Maintain record of all requests and replies Demonstrate skills in operating and using all drug information databases including Micromedex and Medline Supervise and Educate Staff Check dispensing undertaken by technician’s, intern pharmacist and other pharmacists Check repacked medicines, prepared by technicians Maintain and demonstrate competency in Domain M2 – Communication and Collaboration, and Domain O4 – Leadership and Organisational Management Supervise the dispensing process, monitoring the waiting time for patients, the workflow in the dispensary and making decisions as required • Ensure compliance including: regarding dispensing Take sole charge responsibility when operating outside normal hours Participate in training of trainee technicians, intern pharmacists, and students Refer all staffing issues to Manager On-call Service Provide an on-call and weekend service as part of a roster where applicable Maintain readiness for on-call and ensure a prompt response is possible Provide Public Health Care Demonstrate and maintain competency in Domain O2 – Public Health Care Provide public health care advice and education for patients as required Provide public health care for staff as required Legislative requirements Practise in accordance with relevant standards and legislation, health safetycodes, policies etc. and upholds consumer rights Uphold professional regulationscode of ethics You adhere to professional and legislative standards of practice You work according to the scope of your Annual Practising Certificate Assessments and interventions Undertake accurate and comprehensive assessments and evaluations Plan and implement appropriate interventions Provide relevant education - including any relevant alternative options - in a format that can be clearly understood Collaborate with patients to set realistic, patient-centred outcomes Your interventions are realistic and equipmentbased on best practice You use standard measurement tools and equipment as set down by departmental or professional protocols Documentation Maintain confidentiality of patient information and documentation Adhere to SDHB’s documentation standards Your documentation is timely, clear, concise and accurate Culturally Sensitive Practice Practices in a culturally safe manner You assist patients to gain appropriate support and representation which reflects their cultural needs and preferences. • Working in a collegial manner Contribute to the support and education of colleagues and students to enhance development of the profession Participate in and contribute to the functioning of the team Establish and maintain an effective working relationship with other staff You have formal and informal systems in place for supporting colleagues You maintain supervision records for students You participate as a team member to ensure the best outcomes for patients/ people Evidence-based practice and research Consistently refer to and relate practice to literature and research Critique, discuss and disseminate evidence based best practice Reflect on and evaluate the effectiveness of own practice You implement evidence-based best practice procedures and guidelines You updates your knowledge related to best practice guidelines and area of practice You maintain a professional portfolio or participate in an approved CPD programme (as per professional requirements) Time management Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of own time adopting a service and organisational wide systems disciplined approach to service establishing and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies following identified role-related priorities Your tasks are scheduled and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals completed in a more efficient waytimely manner Professional development Develop and maintain professional competency Appraisal, peer review, observed practice or other professional audits as applicable Develop both personally and professionally to meet the changing needs of your career and profession You hold current registration where applicable or as required You maintain an up-to-date professional development plan Undertaking duties from time to time that may be in addition to those outlined above but which fall within your capabilities and experience. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the Southern DHB Organisational Values. You respond positively to requests for assistance in own and other areas, demonstrating adaptability and willingness. You produce work that complies with SDHB organisational valuesprocesses and reflects best practice. Research undertaken is robust and well considered. Live and support the DHB values in everything you do. Identifying areas for personal and professional development. Training and development goals are identified/agreed with your manager. Performance objectives reviewed annually with your manager. You actively seek feedback and accept constructive criticism. Taking all practicable steps to ensure personal safety and the safety of others while at work, in accordance with the Southern DHB’s Health, Safety and Wellbeing policies, procedures and systems. You understand and consistently meet your obligations under Southern DHB’s Health and Safety policy/procedures. You actively encourage and challenge your peers to work in a safe manner. Effort is made to strive for best practice in Health and Safety at all times.
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering Process Management Good at figuring out the processes necessary to get things done; knows how much time it takes) based upon a mixture to organise people and activities; understands how to separate and combine tasks into efficient workflow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can't; can simplify complex processes; gets more out of analysis, wisdom, experience, fewer resources. Building Effective Teams Blends people into teams when needed; creates strong morale and judgment; most of spirit in his/her solutions team; shares wins and suggestions turn out to successes; fosters open dialogue; lets people finish and be correct and accurate when judged over timeresponsible for their work; sought out by others for advice and solutionsdefines success in terms of the whole team; creates a feeling of belonging in the team. Managing & and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations workProblem Solving Uses rigorous logic and methods to solve difficult problems with effective solutions; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to probes all kinds of people – up, down, and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tactfruitful sources for answers; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is importantsee hidden problems; is someone people like working for excellent at honest analysis; looks beyond the obvious and withdoesn't stop at the first answers. • Directors Facilities and Property staff • Contractors • Staff of Nursing other DHB departments • Patients, families and whānau • Clinical Nurse Specialists • LMC Access Holders • Integrated Operations Centre • Other service providers (DHBs, NGOs, PHO) • Clinical Directors/Clinical Leaders • Health and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers Consultants • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies Members of the public • Clinical and Corporate support staff Relevant Territorial Authority • SDHB wide staff EECA The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered Nurse/Midwife. • Holds a current practising certificate. • Holds a current portfolio (PDRP/QLP) Tertiary Level Diploma or equivalent appropriate to the role. • Post-graduate diploma Degree in Energy Management or degree in a relevant related field. • Relevant experience in hospital, project and/or facilities environment is desirable. Experience • Nursing leadership experienceEnergy background or demonstrated understanding of energy conservation initiatives. • A history of a collaborative team approachAt least 5 years previous experience in Energy Management. • Proven clinical credibilityDemonstrated competence in performing and delivering under tight financial constraints and within strict timeframes • Experience managing projects to ensure that services provided are the best value within operational financial constraints. • Extensive experience Experiencing in coordinating or managing projects in healthcare facilities and/or other facilities which must continue operation during the health sectorproject. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functionsExperience in delivering energy conservation initiatives. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of Ability to turn high level, technical information into coherent information for the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skillsorganisation. • Knowledge of and demonstrated use of adult teaching and learning principleshospital infrastructure. • Monitors, measures and continually improves own performance, establishes and maintains effective relationships. Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including Strong ability to communicate and work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable High level of fitness is required to cope motivation, initiative and anticipation with the demanding physical requirements ability to work independently as well as leading a team. • Good negotiator and able to think outside of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability square to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture arrive at solutions that strives for excellence in clinical service provision within allocated resourcessuit all stakeholders. • Promote excellence in clinical service provision through the sharing of new knowledgeMonitors, ideasmeasures and continually improves own performance, establishes and researchmaintains effective relationships. • Encourage innovation Evaluates situations and practice initiatives that enhance clinical care identifies existing problems or service provisionopportunities as well as actively seeking solutions to problems before being asked or directed. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unitExcellent planning and organisational skills. • ▇▇▇▇▇▇ the development to demonstrate leadership, but also be an effective member of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional Excellent prioritisation and organisational quality standardsskills. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in Positive attitude with a more efficient way. • Lead and support the implementation good sense of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational valueshumour.
Appears in 1 contract
Sources: Individual Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to all kinds of people – people—up, down, and sideways, inside and outside the organisationorganization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which Managing Diversity Manages all kinds and classes of people want equitably; deals effectively with all races, nationalities, cultures, disabilities, ages and both sexes; hires variety and diversity without regard to do their bestclass; supports equal and fair treatment and opportunity for all. Process Management Good at figuring out the process necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can motivate many kinds of direct reports see opportunities for synergy and team or project membersintegration where others can’t; can assess each person and get the best simplify complex processes; gets more out of him/herfewer resources. Problem Solving Can effectively cope with change; pushes tasks can shift gears comfortably; can decide and decisions downact without having the total picture; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. • Directors of Nursing • Patients, families and whānau • Clinical Nurse Specialists • LMC Access Holders • Integrated Operations Centre • Other service providers (DHBs, NGOs, PHO) • Clinical Directors/Clinical Leaders • Health and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff The expertise required for a person to be fully competent isn’t upset when things are up in the roleair; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty. Position specific competencies: ESSENTIAL DESIRABLE Education Planning Accurately scopes out length and Qualifications (or equivalent level difficulty of learning) • Registered Nursetask and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/Midwife. • Holds a current practising certificate. • Holds a current portfolio (PDRP/QLP) or equivalent appropriate to the role. • Post-graduate diploma or degree in a relevant field. • Experience • Nursing leadership experience. • A history of a collaborative team approach. • Proven clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality people assignments; anticipates and safety, best practice. • • Critical consumer of research adjusts for problems and embraces evidenced based practice when carrying out tasks/functions. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service roadblocks; measures performance against key performance indicator targetsgoals, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational valuesevaluates results.
Appears in 1 contract
Sources: Individual Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much Managing diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities irrespective of age and gender; supports equal and fair treatment and opportunity for all Priority Setting Spends own time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures time of organizations. Interpersonal Savvy Relates well to all kinds of people – up, down, and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work others on what is important; is someone people like can quickly sense what will help or hinder when seeking to accomplish goals; eliminates roadblocks; creates focus Problem Solving Uses logic and established processes to solve difficult problems and achieve effective solutions; can see hidden problems; Is excellent at honest analysis; looks beyond the obvious; doesn’t stop at the first answers AHS&T Professional Leaders (PLs) Clients, patients, families, whanau and caregivers Multidisciplinary colleagues working for and with. • Directors of Nursing • Patientsin interprofessional ways Services from the community, families and whānau • Clinical Nurse Specialists • LMC Access Holders • Integrated Operations Centre • funding bodies, student or intern clinical liaison staff Operational manager Primary care - GPs, other medical staff AHST Professional Development Facilitator Relevant professional organisations Administration staff Other service providers (DHBs, NGOs, PHO) • Clinical Directors Relevant external services/Clinical Leaders • Health and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managersorganisations/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE stakeholders Education and Qualifications (or equivalent level of learning) • Registered Nurse/Midwife. • Holds Must be registered with the Occupational Therapy Board of New Zealand in accordance with the HPCA Act 2004 and possess a current practising certificate. • Holds Practising Certificate Must actively participate in the Occupational Therapy Board of New Zealand’s re-certification programme Must be eligible to work in New Zealand or have a current portfolio (PDRPwork visa/QLP) or equivalent appropriate permit Membership of Occupational Therapy New Zealand - Whakaora Ngangahau Aotearoa Experience Organisational, time management and clinical priority-setting skills Computer literacy: Word, Outlook Have an up to the role. • Postdate knowledge of a variety of clinical areas with some mental health experience Experience of working actively and co-graduate diploma or degree operatively in a relevant field. • multi-disciplinary clinical team Experience • Nursing leadership experience. • A history of a collaborative team approach. • Proven clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated use of providing adult teaching and learning principlesknowledge of appropriate educating skills At least two years clinical experience, preferably in the Mental Health field. • Personal Qualities • Commitment Post Graduate Allied Health Certificate in Mental health Experience of providing supervision, mentoring and/or coaching Knowledge and personal accountability. • Excellent interpersonal skillsSkills: Have an up to date knowledge and understanding of the Mental Health (Compulsory Assessment and Treatment) Act 1992 Demonstrate a working knowledge of working from a strengths perspective and application of the recovery model An ability to accurately assess risk or risky behaviours and communicate these within the clinical team and with others as appropriate Knowledge and skills in relation to evidence based/best practice occupational therapy for clients, including ability assessment (standardised/non standardised), and service user centred goal planning. Up to date experience in providing occupational therapy interventions, including 1:1 and group work effectively with people at all levels (as appropriate). All employees of the organisation. • Acts Southern DHB working with discretionin mental health and addiction services are expected to demonstrate a commitment to “The Seven Real Skills” (▇▇ ▇▇▇ Workforce Development, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇.▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the .▇▇.▇▇/unit. • /▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ ▇) All employees of the Southern DHB working within mental health are expected to demonstrate competencies to work with clients who have co-existing mental health and alcohol/drug problems at a quality improvement culture. • Leadcapable or enhanced level, administer as outlined in Te Ariari o te Oranga: The Assessment and facilitate staff involvement Management of People with Co-existing Mental Health and Drug Problems Must possess a full and current NZ Driver’s licence Personal Qualities A high level if interpersonal and communication skills Able to accept responsibility for own actions Commitment to ongoing professional development Willingness to hold colleagues accountable for high standards of clinical practice Resourceful and resilient; able to apply critical thinking to solve complex problems Ability to work constructively with others in ▇▇▇▇/unit quality order to resolve conflict Strengths based, outcome and risk programmes solution focused Team player, reliable and action plansresponsive Flexible and adaptable, able to help lead change Honest and participate in service wide programmes, trustworthy Legislative requirements Practise in accordance with relevant legislation, codes, policies etc. and upholds consumer rights Uphold professional code of ethics Assessments and interventions Undertake accurate and comprehensive assessments and evaluations Plan and implement appropriate interventions Provide relevant education - including any relevant alternative options - in a format that can be clearly understood Collaborate with patients-populations to set realistic, person-centred outcomes Evidence-based practice and research Consistently refer to and relate practice to literature and research Critique, discuss and disseminate evidence based best practice Reflect on and evaluate the effectiveness of own practice Documentation Maintain confidentiality of patient information and documentation Adhere to Southern District Health Board policyDHB’s documentation standards Culturally Sensitive Practice Practices in a culturally safe manner You adhere to professional and legislative standards of practice You work according to the scope of your Annual Practising Certificate Your interventions are realistic and based on best practice You use standard measurement tools and equipment as set down by departmental or professional protocols Your documentation is timely, clear, concise and accurate You assist others to gain appropriate support and representation, which reflects their cultural needs and preferences. • Lead You implement evidence-based best practice procedures and manage service level guidelines You update your knowledge related to best practice guidelines and area of practice You maintain a professional portfolio or participate in an approved CPD programme (as per professional requirements) Participate in and contribute to the functioning of the interprofessional team Attends and contributes to relevant department, clinical and team meetings, leading and facilitating such meetings as requested Establish and maintain an effective working relationship with other staff Time management Manage own time adopting a disciplined approach to establishing and following identified role-related priorities Skill Sharing Share skills (as appropriate) with other health professionals and safety programmes including audit of hazards unregulated (assistant) workforces to enhance person centred outcomes You have formal and routine reporting of incidents informal systems in place for supporting colleagues You maintain supervision records for students You participate as a team member to ensure the best outcomes for patients/ people Your tasks are scheduled and accidents. • Investigate complaints, incidents and other matters completed in a timely mannermanner Of Self Develop both personally and professionally to meet the changing needs of your career and profession Reflect on and evaluate the effectiveness of own practice Develop and maintain professional competency Appraisal, reporting outcomes peer review, observed practice or other professional audits as applicable Of Others Contribute to the support and education of colleagues and students to enhance development of the profession Consistently refer to and relate practice to literature and research Critique, discuss and disseminate evidence based best practice Provides interdisciplinary education in direct clinical area, or discipline specific teaching across teams. Maintains an awareness of current developments in the clinical areas being worked in and make recommendations to changes in practice. Be involved in the induction and training of newly appointed staff as required. Provides mentoring and clinical support and / or professional supervision where required. You have formal and informal systems in place for supporting colleagues You implement evidence-based best practice procedures and guidelines You update your knowledge related to best practice guidelines and area of practice You maintain a professional portfolio or participate in an approved CPD programme (as per professional requirements) You hold current registration where applicable or as required • Ensure compliance including: all relevant standards You maintain an up-to-date professional development plan Broadens research and legislation, health safetydevelopment skills through participation in local audit and research projects as identified by team leaders, professional regulationsleaders or other AH professionals. Participates in quality improvement activities to develop and improve service delivery, clinical practice or professional standards. This may include care pathways / treatment protocols, standards of practice etc. Active participation in department quality and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/ Establishes working partnerships with external organisations to promote integrated working Develops and /or participates in regional / sub regional professional networks as appropriate to area of work. Contributes to annual planning process, including identifying gaps in service policies and protocols participating in conjunction with members of work / projects that may result from the teamplanning process. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job Practises in a way that utilises resources in the most cost-effective manner, including inter-disciplinary and transdisciplinary practice Undertaking duties from time to time that may be in addition to those outlined above but which fall within your capabilities and experience. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the Southern DHB Organisational Values. You respond positively to requests for assistance in own and other areas, demonstrating adaptability and willingness. You produce work that complies with SDHB organisational values.processes and reflects best practice. Research undertaken is robust and well considered. Live and support the DHB values in everything you do. Identifying areas for personal and professional development. Training and development goals are identified/agreed with your manager. Performance objectives reviewed annually with your manager. You actively seek feedback and accept constructive criticism. Taking all practicable steps to ensure personal safety and the safety of others while at work, in accordance with the Southern DHB’s Health, Safety and Wellbeing policies, procedures and systems. You understand and consistently meet your obligations under Southern DHB’s Health and Safety policy/procedures. You actively encourage and challenge your peers to work in a safe manner. Effort is made to strive for best practice in Health and Safety at all times. The principles of Te Tiriti o Waitangi, as articulated by the courts and the Waitangi Tribunal will guide the Southern DHB response to Māori health improvement and equity. These contemporary principles include: Tino rangatiratanga: Providing for Māori self- determination and mana motuhake in the design, delivery and monitoring of health and disability services. Equity: Being committed to achieving equitable health outcomes for Māori. Active protection: Acting to the fullest extent practicable to achieve equitable health outcomes for Māori. This includes ensuring that the Crown, its agents and its Treaty partner under Te Tiriti are well informed on the extent, and nature, of both Māori health outcomes and efforts to achieve Māori health equity. Options: Providing for and properly resourcing kaupapa Māori health and disability services. You will be able to demonstrate an understanding of Te Tiriti o Waitangi, Māori Indigenous rights and current issues in relation to health and health equity ie: Whakamaua: Māori Health Action Plan 2020-2025. You will contribute to responding to the DHBs Te Tiriti o Waitangi commitment to deliver effective and equitable healthcare with Māori patients and their whānau. You will have the ability to incorporate Māori models of health, patient and whānau-centred models of care, and mātauranga Māori. You will have insights into your own cultural awareness and an understanding of how your social-cultural influences inform biases that impact on your interactions with patients, whānau, and colleagues. Recognising that there is an inherent power imbalance in-patient relationship and ensuring that this is not
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to all kinds of people – up, down, and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. • Directors of Nursing • Patients, families and whānau • Clinical Nurse Specialists • LMC Access Holders • Integrated Operations Centre • Other service providers (DHBs, NGOs, PHO) • Clinical Directors/Clinical Leaders • Health and Welfare Agencies • Service Managers • Relevant Support Groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit staff • Professional Colleges and Registration Bodies • Clinical and Corporate support staff • SDHB wide staff The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered Nurse/Midwife. • Holds a current practising certificate. • Holds a current portfolio (PDRP/QLP) or equivalent appropriate to the role. • Post-graduate diploma or degree in a relevant field. • Experience • Nursing leadership experience. • A history of a collaborative team approach. • Proven clinical credibility. • Extensive experience in the health sector. • Extensive experience of clinical quality and safety, best practice. • • Critical consumer of research and embraces evidenced based practice when carrying out tasks/functions. Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge of and demonstrated use of adult teaching and learning principles. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if required. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. Service Planning and Delivery Lead and manage wards/units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of Nursing/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ required by the Associate Director of Nursing/Director of Nursing/ Service Manager. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of Nursing/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as required. • Act up as Associate Director of Nursing/Director of Nursing/Service Manager as required/requested. • Participate collectively with other CNM/CMM to provide a collaborative approach to provide clinical service provision. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Act as a role model for the SDHB organisational values.
Appears in 1 contract
Sources: Employment Agreement
Customer Focus. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Managing Diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities, ages and both sexes; hires variety and diversity without regard to class; supports equal and fair treatment and opportunity for all. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Managing & and Measuring Work Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work. Organisational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Interpersonal Savvy Relates well to all kinds of people – - up, down, and sideways, inside and outside the organisationorganization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person and get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. • Clinical Directors of Nursing • Patients, families Families and whānau ▇▇▇▇▇▇ • Clinical Nurse Specialists • LMC Access Holders • Integrated Operations Centre Leaders • Other service providers (DHBsDHB, NGOsNGO, PHO) • Clinical Directors/Clinical Leaders Allied Health Directors • Health and Welfare Agencies agencies • Other Service Managers • Relevant Support Groups support groups • Other Charge Nurse Managers/Charge Midwife Managers/Unit Managers • University of Otago School of Medicine, Otago and Southland Polytechnics • Practice Development Unit Medical and allied health staff • Professional Colleges and Registration Bodies registration boards • Practice Development staff • Clinical and Corporate support staff • SDHB SDHB-wide staff The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Registered NurseIt is essential that the applicant be a registered nurse/Midwife. • Holds a current practising certificate. midwife with strong clinical leadership and management skills • Holds a current portfolio (PDRP/QLPQLA) or equivalent equivalent, appropriate to the role. • Experience • Minimum of Post-graduate diploma or degree in a relevant field. • Experience • Nursing leadership experience. • A Excellent group facilitation skills and history of a collaborative team approach. approach Has advanced communication techniques such as conflict resolution, diffusion and mediation skills • Proven clinical credibility. • Extensive experience Innovative and flexible with positive and problem solving approach in the health sector. • Extensive experience of clinical quality and safety, best practice. all situations • • Critical Has proven clinical credibility • Is a critical consumer of research and embraces evidenced based practice when carrying out tasksany task/functions. function • Knowledge of and demonstrates use of adult teaching and learning principles Knowledge and Skills • Strong clinical leadership and management skills. • Extensive knowledge of the health sector. • Extensive knowledge of clinical quality and safety, best practice. • Excellent group facilitation skills. • Advanced communication techniques such as conflict resolution, diffusion and mediation skills. • Knowledge Demonstrate professional accountability within scope of and demonstrated use of adult teaching and learning principlespractice. • Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Innovative and flexible with a positive problem solving approach in all situations. • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. Fitness • A reasonable level of fitness is required to cope with the demanding physical requirements of the job. The following denote the key physical requirements for the position: standing, walking, bending, sitting, stairs, simple grasping, fine manipulation, operating machinery/equipment, lifting, overhead reaching, carrying, pushing/pulling, twisting, climbing/balancing, crouching/squatting, manual handling of people, other reaching, and ability to participate in personal restraint if requiredrequired Personal Qualities • Be a critical consumer of research and embrace evidenced based practice when carrying out any task/function. • Have a commitment to ongoing development of nursing skills and in-service education. • Have the ability to work as part of a team. • Have ability to ‘work together’ in a collaborative manner. • Have ability to ‘work smarter’ by being innovative and proactive. • Accept responsibility for actions. • Be prepared to undertake other duties as reasonably requested by line manager. Clinical Leadership ▇▇▇▇▇▇ a culture that strives for excellence in clinical service provision within allocated resources. resources • Promote excellence in clinical service provision through the sharing of new knowledge, ideas, and research. • Encourage innovation and practice initiatives that enhance clinical care or service provision. • Maintain a high standard of clinical expertise within the ▇▇▇▇/unit. • ▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/ service outcomes. • Be active and visible within the team, motivating and actively praising/praising/ valuing staff endeavours, and acknowledging patient satisfaction and good clinical care. • Promote patient/client centred care that incorporates a strong customer service philosophy through effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation▇▇▇▇▇▇ the development of a cohesive team which works collaboratively to achieve optimal patient/service outcomes. • Ensure Treaty of Waitangi principles and Tikaka best practice guidelines are fully integrated into practice. • Encourage a culture of continuous learning, positive critique of the status quo and use of evidence based practice. • Ensure there is adequate leadership and principles of direction and delegation are adhered to by all staff. effective and positive interactions with patients/ clients, staff, visitors and other agencies. • Ensure clinical practice is provided within accepted professional standards, codes, policies and relevant legislation. Service Planning and Delivery Lead and manage wards/wards / units to provide efficient and effective services. Participate in and lead where relevant, ▇▇▇▇/ unit /unit service planning. • Lead and manage respective wards/units/services in accordance with operational plans and budgets. • Ensure a consumer/patient service focus is adopted and maintained at all ▇▇▇▇/unit/service team level. • Implement Southern District Health Board wide policies and processes. • Ensure service delivery complies with Health and Disability sector standards and relevant legislation. • Actively participate in the preparation of service activity plans. • In conjunction with the Associate Director of Nursing/ Director of NursingNurse/Service Manager ensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure adherence to the SDHB delegations of authority. • Effectively utilise Southern District Health Board information systems and data to enable ▇▇▇▇/unit/ /unit/service patient care management and human resource utilisation activities. • Identify, lead and manage projects to improve ▇▇▇▇/ unit/unit/service efficiency and effectiveness. • Lead the team to effectively ensure discharge processes are robust and support the needs of the service, including timeliness, and staff responsibility in efficient discharge planning. planning • Build and maintain effective relationships and communication mechanisms with staff, associated clinical and support services, and external agencies as applicable. • Develop and implement audit care pathways in conjunction with clinical staff. • Ensure integrated care plans are utilised in clinical service delivery. • Facilitate and champion the integration of the SDHB Team based model of nursing practice. • Monitor ▇▇▇▇/unit/service performance against key performance indicator targets, identifying and implementing corrective actions as and if required in conjunction with the Associate Director of Nursing/ Director of NursingNurse/Service Manager. • Prepare accurate monthly management reports for the ▇▇▇▇/unit including variance analysis of key performance indicators, balanced scorecard and financial management variances together with corrective actions. • Prepare business cases and/or reports as requested/ requested/required by the Associate Director of NursingNurse/Director of Nursing/ Service Manager. Manager Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Lead by example acting as a positive, motivating and inspiring role model for all staff. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources and the Associate Director of Nursing/Director of Nursing• Develop a comprehensive staffing plan for staff directly reporting to the CNM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. Nurse/Service Manager; facilitate change management as appropriate. • Ensure effective recruitment, orientation, preceptorship, rostering and administration of staff in accordance with Southern District Health Board policies. • Develop a comprehensive staffing plan for staff directly reporting to the CNM/MM that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development • Develop communication mechanisms that facilitate effective and timely communication within and across the ▇▇▇▇/s and/or unit/s. • Proactively plan and implement appropriate staffing aligned with variations in patient/staff activity, activity e.g. winter, Christmas, school holidays. • Ensure timely staff appraisal and feedback structures are in place. With staff, identify professional development plans aligned to SDHB and service priorities. • Proactively deal with staff conflict and performance issues. • Ensure effective strategies are in place to resolve issues. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Ensure accuracy and timeliness in rostering and payroll transactions in compliance with OneStaff (staff management system) and the SDHB Rostering Standards • Ensure professional staff practice with a current annual practising certificate and logs in the appropriate reporting system. • Ensure rosters are developed in accordance with approved core roster resource levels and SDHB Rostering Standards and budgets. • Ensure appropriately budgeted training and development plans are in place for all staff. In conjunction with the ACN/CNS/Practice Development Unit Nurse Educator, and ensure in-service training and education is carried out to maintain quality of service. • Promote and facilitate nursing staff participation in the PDRP (Professional Development Recognition Programme). • Ensure all staff have an up to date annual leave management plan at all times. Financial Management Work within budgets for the financial year, and work in collaboration with the Associate Director of Nursing/Director of NursingNurse/Service Manager to develop risk mitigation strategies for unexpected expenditure. Participate in developing and managing annual and three year capital expenditure plan. • Report to the Associate Director of Nursing/Director of NursingNurse Manager/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Business Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of NursingNurse Manager/Service Manager and Analyst. Report to the Associate Director of Nursing/Director of Nursing/Service Manager on a monthly basis, financial performance including variations and corrective actions. • Work closely with Analyst to understand variances and operationalise mitigating strategies. • Participate in annual budgeting process with Associate Director of Nursing/Director of Nursing/Service Manager and Business Analyst. • Manage capital expenditure within annual capital expenditure plans, and in accordance with SDHB policies and procedures. • Proactively engage with staff to identify ideas and action plans for ▇▇▇▇/unit efficiency improvements and cost reduction initiatives. Quality and Risk Management Manage ▇▇▇▇/unit quality and risk programmes. Lead and manage certification and accreditation within ▇▇▇▇/unit. ▇▇▇▇▇▇ a quality improvement culture. • Lead, administer and facilitate staff involvement in ▇▇▇▇/unit quality and risk programmes and action plans, and participate in service wide programmes, in accordance with Southern District Health Board policy. • Lead and manage service level health and safety programmes including audit of hazards and routine reporting of incidents and accidents. • Investigate complaints, incidents and other matters in a timely manner, reporting outcomes as required • Ensure compliance including: all relevant standards and legislation, health safety, professional regulations, and equipment. • Manage ▇▇▇▇/unit balanced scorecard and report and manage variations. • Lead the ▇▇▇▇/unit incident reporting and investigation processes, within SDHB policies and procedures. • Support and demonstrate the philosophy and practice of a service and organisational wide systems approach to service and operational processes. including development of action plans to facilitate ▇▇▇▇/unit/ service development. • Proactively develop new ▇▇▇▇/unit/service policies and protocols in conjunction with members of the team. • Maintain professional and organisational quality standards. • Ensure delivered work is planned, delivered, and implemented consistently against quality standards. • Continuously identify improvement opportunities to perform job in most effective manner. • Investigate opportunities to achieve goals in a more efficient way. • Lead and support the implementation of the Releasing Time to Care programme for the ▇▇▇▇/unit/ service. • Performance is in alignment with HR quality audit standards, organisational requirements, and professional standards. • Lead the roll out and continual update of visual management boards for the ▇▇▇▇/unit/service which displays key elements of performance for staff and patients. Strategic Management Contribute and lead ▇▇▇▇/unit operational and clinical projects. projects Lead in the process of change and instil a continuous quality improvement culture. • Maintain knowledge of current and emerging strategic priorities for the relevant service grouping specialties. • Lead assigned projects that are of strategic ▇▇▇▇/unit & and service priority, ensuring their effective completion within assigned timeframes and resources. • Build a collective vision for the ▇▇▇▇/unit to allow staff to have a clear understanding of their role in service provision. • Use Balanced Scorecard, incidents, complaints and other KPIs to inform ▇▇▇▇/unit development and improvement opportunities • Participates in SDHB wide projects as relevant to ▇▇▇▇/unit/service. • Plan and manage own work to achieve desired results on time, within budget and to required standard. • Maintain own professional development, attend Southern District Health Board and other development opportunities. • Act as a role model for the SDHB organisational values. • Participate in focus groups/projects that advance issues and strategies for the organisation. • Provide cover for other CNM/CMM/UM within the service as when required. • Act up as Associate Director of Nursing/Director of Nursing/Service Nurse Manager as required/requested. requested • Participate collectively with other CNMCharge Nurse/CMM Midwife Managers to provide a collaborative approach to provide clinical service provisionprovision The principles of Te Tiriti o Waitangi, as articulated by the courts and the Waitangi Tribunal will guide the Southern DHB response to Māori health improvement and equity. These contemporary principles include: • Tino rangatiratanga: Providing for Māori self- determination and mana motuhake in the design, delivery and monitoring of health and disability services. • Plan and manage own work Equity: Being committed to achieving equitable health outcomes for Māori. • Active protection: Acting to the fullest extent practicable to achieve desired results equitable health outcomes for Māori. This includes ensuring that the Crown, its agents and its Treaty partner under Te Tiriti are well informed on timethe extent, within budget and nature, of both Māori • You will be able to required standarddemonstrate an understanding of Te Tiriti o Waitangi, Māori Indigenous rights and current issues in relation to health and health equity ie: Whakamaua: Māori Health Action Plan 2020-2025. • Act as a role model for You will contribute to responding to the SDHB organisational values.DHBs Te Tiriti o Waitangi commitment to deliver effective and equitable healthcare with Māori patients and their whānau. • You will have the ability to incorporate Māori models of health, patient and whānau-centred models of care, and mātauranga Māori. • You will have insights into your own cultural awareness and an understanding of how your social-cultural
Appears in 1 contract
Sources: Employment Agreement