Common use of Customer Authorization Clause in Contracts

Customer Authorization. You authorize LifeEnergy to obtain consumption, billing, and payment information from your EDU, including historical information. This authorization will remain in effect during the Term and any renewal term of this Agreement. If you wish to restrict access to your information pursuant to O.A.C. §4901:1-21-12(18), you may contact LifeEnergy at either 000-000-0000, at Xxxx@xxxxXxxxxx.xxx or by sending LifeEnergy a written request to the address provided below Discrimination: LifeEnergy does not deny service based on a customer or applicant's race, creed, color, national origin, ancestry, sex, marital status, lawful source of income, level of income, disability, familial status, location of a customer/applicant in an economically distressed geographic area, or qualification for low income or energy efficiency services. Credit: You understand that as part of LifeEnergy’s decision to provide, or continue to provide, you service under this Agreement, LifeEnergy may from time to time investigate your credit history or obtain a consumer credit report on you from a consumer reporting agency. If LifeEnergy determines in its reasonable discretion thatyour credit, payment history or account status is not satisfactory, LifeEnergy may: (i) decline or cease to provide you service under this Agreement; or (ii) require a deposit from you equal to 3 times your estimated monthly xxxx. Any deposits provided to LifeEnergy shall be due within 3 business days from the request and will be held without interest. LifeEnergy will return your deposit if: (i) you cancel this Agreement during your right to rescind period or (ii) at the end of your Agreement minus any final billed amounts due to LifeEnergy. LifeEnergy is prohibited from disclosing a customer’s social security number and/or account number(s) without the customer’s consent except for the CRES provider’s own collections and credit reporting, participation in programs funded by the universal service fund persistent to Section §4928.52 of the Revised Code, or assigning a customer contract to another CRES provider. Customer Protections: The services provided by LifeEnergy are protected by the terms and conditions of this Agreement and the PUCO. The complete text of the PUCO Customer Protection Rules can be found in the Ohio Administrative Code, Section 4901:1-21. Dispute Resolution: Please contact your EDU for billing disputes and LifeEnergy for terms of service dispute. If your complaint is not resolved after you have called LifeEnergy and/or your EDU, or for general utility information, residential and business customers may contact the PUCO for assistance at 0-000-000-0000 (toll free) for 8 a.m. to 5 p.m. weekdays or at xxxx://xxx.xxxx.xxxx.xxx. Hearing or speech impaired customers may contact the PUCO via 7-1-1 (Ohio Relay Service). The Ohio Consumer’s Counsel (OCC) represents residential utility customers in matters before the PUCO. The OCC can be contacted at 1-8770742- 5622 (toll free) from 8 a.m. to 5 p.m. weekdays, or at xxx.xxxxxxx.xxx.

Appears in 4 contracts

Samples: Ohio Fixed Energy Supply Agreement, Ohio Fixed Energy Supply Agreement, Ohio Fixed Energy Supply Agreement

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Customer Authorization. You authorize LifeEnergy to obtain consumption, billing, and payment information from your EDU, including historical information. This authorization will remain in effect during the Term and any renewal term of this Agreement. If you wish to restrict access to your information pursuant to O.A.C. §4901:1-21-12(18), you may contact LifeEnergy at either 000-000-0000, at Xxxx@xxxxXxxxxx.xxx or by sending LifeEnergy a written request to the address provided below below. Discrimination: LifeEnergy does not deny service based on a customer or applicant's race, creed, color, national origin, ancestry, sex, marital status, lawful source of income, level of income, disability, familial status, location of a customer/applicant in an economically distressed geographic area, or qualification for low income or energy efficiency services. Credit: You understand that as part of LifeEnergy’s decision to provide, or continue to provide, you service under this Agreement, LifeEnergy may from time to time investigate your credit history or obtain a consumer credit report on you from a consumer reporting agency. If LifeEnergy determines in its reasonable discretion thatyour that your credit, payment history or account status is not satisfactory, LifeEnergy may: (i) decline or cease to you, or (iv) you become disabled. Your cancellation will not be effective until the next regularly scheduled meter- provide you service under this Agreement; or (ii) require a deposit from you equal to 3 times your estimated monthly xxxx. Any deposits provided to LifeEnergy shall be due within 3 business days from the request and will be held without interest. LifeEnergy will return your deposit if: (i) you cancel this Agreement during your right to rescind period or (ii) at the end of your Agreement minus any final billed amounts due to LifeEnergy. LifeEnergy is prohibited from disclosing a customer’s social security number and/or account number(s) without the customer’s consent except for the CRES provider’s own collections and credit reporting, participation in programs funded by the universal service fund persistent to Section §4928.52 of the Revised Code, or assigning a customer contract to another CRES provider. Customer Protections: The services provided by LifeEnergy are protected by the terms and conditions of this Agreement and the PUCO. The complete text of the PUCO Customer Protection Rules can be found in the Ohio Administrative Code, Section 4901:1-21. Dispute Resolution: Please contact your EDU for billing disputes and LifeEnergy for terms of service dispute. If your complaint is not resolved after you have called LifeEnergy and/or your EDU, or for general utility information, residential and business customers may contact the PUCO for assistance at 0-000-000-0000 (toll free) for 8 a.m. to 5 p.m. weekdays or at xxxx://xxx.xxxx.xxxx.xxx. Hearing or speech impaired customers may contact the PUCO via 7-1-1 (Ohio Relay Service). The Ohio Consumer’s Counsel (OCC) represents residential utility customers in matters before the PUCO. The OCC can be contacted at 1-8770742- 5622 (toll free) from 8 a.m. to 5 p.m. weekdays, or at xxx.xxxxxxx.xxx.

Appears in 1 contract

Samples: Ohio Fixed Residential Electricity Supply Agreement

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